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General Manager - Bannatyne Group, Eastbourne. Posted 7 Jan Are you a dynamic leader with a passion for health, fitness and exceptional service? Do you excel in a fast-paced environment and inspire those around you to reach new heights? Bannatyne Group is seeking a dedicated and experienced General Manager to join our team and drive our mission of promoting wellness and wellbeing.Benefits:<ul><li>B-Fed - complimentary lunch or breakfast.</li><li>28 days annual leave increases with tenure.</li><li>Free gym membership.</li><li>Complimentary gym membership for another person (after 2 years service).</li><li>Discounted Spa Treatments - 30%.</li><li>Discounted Spa Goods - 20% ELEMIS Products.</li><li>Discounted Meals and Beverages - 50% cafe/bar.</li><li>Career &amp; Personal Development training.</li><li>Mental Health, Well-Being and EAP Services.</li><li>Length of Service Awards.</li><li>Staff Awards and Bonuses.</li><li>Discounted entertainment and shopping.</li></ul>A typical day in the life of a General Manager:<ul><li>Oversee all aspects of club management ensuring smooth and efficient operations.</li><li>Lead, motivate, and develop a high-performing team, fostering a positive and motivated work environment.</li><li>Drive membership growth through innovative marketing strategies and community engagement.</li><li>Ensure exceptional member experiences by maintaining a high standard of service and addressing feedback promptly.</li><li>Manage financial performance, including budgeting, forecasting and expense control.</li><li>Implement and maintain comprehensive health and safety protocols, ensuring a secure and risk-free environment for all members and staff.</li><li>Collaborate with regional and corporate teams to align club operations with overall company goals.</li><li>Analyse performance metrics and develop action plans to achieve club targets and objectives.</li><li>Ensure the achievement of Key Performance Indicators (KPIs) outlined in the National Balanced Scorecard to drive business success and operational excellence.</li></ul>What we are looking for:<ul><li>Proven experience as a General Manager or in senior leadership roles within the fitness, hospitality or service industry.</li><li>Strong leadership and team management skills with a track record of motivating and developing staff.</li><li>Excellent interpersonal and communications skills and a customer-focused attitude.</li><li>A genuine passion for health, wellness, and a desire to inspire others, with a commitment to delivering outstanding member experiences.</li><li>Strategic thinker with a proactive approach to problem solving and decision making.</li><li>Strong financial acumen and experience in managing budgets and KPIs.</li><li>The ability to multitask and manage time effectively in a fast-paced environment.</li><li>A proactive and positive attitude with a customer-first mindset.</li><li>Strong knowledge and understanding of Health and Safety processes/policies.</li><li>Ability to work flexible hours, including weekends and holidays. Hours can be 5.30am starts to 10.30pm finishes.</li></ul>Why Bannatyne?Bannatyne Group is more than just a fitness club - we're a community committed to helping our members achieve their health and fitness goals. With state-of-the-art facilities, diverse classes and outstanding services, we create an environment where everyone can thrive.Ready to make a significant impact and lead a team dedicated to health and wellness? Apply now to become the General Manager and be a part of our mission to transform lives through fitness. We are an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.Join us at Bannatyne, where your leadership drives health, happiness and success!

General Manager - Bannatyne Group, Eastbourne.Posted 7 Jan

A leading engineering firm based in Falmer is seeking a Civil Design Engineer to provide superior quality Engineering Design services. The role involves producing cost-effective design layouts, ensuring compliance with health and safety requirements, and coordinating designs across disciplines. Essential qualifications include an Engineering degree and understanding of water and sewage treatment principles. Hybrid working is available.

Hybrid Civil Design Engineer - Water & Sewage Systems

Location: Uckfield, East Sussex Sector: Print &amp; Marketing Services Employment Type: Full-time Salary: Competitive + Benefits We're hiring a Supply Chain Manager to help shape how we source, manage, and deliver across our award-winning print and marketing services group. This is a key role responsible for optimising purchasing and supply chain performance across our Pureprint site in Uckfield. You'll work closely with our production, procurement, and supplier teams to ensure materials, schedules, and systems are working efficiently across the group. What You'll Be Doing Managing and optimising the end-to-end supply chain for our print and marketing operations. Overseeing purchasing activity across Uckfield and Gosport sites. Working closely with our core suppliers to build strong, strategic relationships. Streamlining our wider partner and ad-hoc buying network to improve efficiency and cost-effectiveness. Collaborating with production and logistics teams to ensure materials are available when needed and operations run smoothly. Supporting continuous improvement projects to enhance performance, reduce waste, and drive sustainability. Reporting and analysing supply performance, identifying risks, and implementing solutions proactively. What We're Looking For 3-5+ years of experience in supply chain, logistics, or procurement management. Background in manufacturing, print, or related industries preferred. Strong commercial and negotiation skills with a practical, hands on approach. Confident working across multiple sites and managing diverse supplier relationships. Excellent organisational and communication skills with strong attention to detail. Someone who's proactive, adaptable, and ready to make an impact from day one. Apply For This Role Apply now to be part of a dynamic, successful team and help drive supply chain optimisations. Please send your CV / cover letter or questions to: Pureprint is a market leading printer and marketing services provider. We offer a diverse range of innovative products. Our commitment to excellence and customer satisfaction sets us apart, and we're looking for talented individuals to help us maintain and develop that standard. Pureprint Group, Bellbrook Park, Uckfield, East Sussex TN22 1PL Pureprint is an equal opportunities company

Supply Chain Manager

ProTalent are currently working with an extremely reputable accountancy firm to recruit a new Tax Senior / Assistant Manager / Tax Manager. The firm: <ul><li>Really well known and well respected within the industry</li><li>Interesting and diverse client portfolio</li><li>Dynamic, forward thinking, and progressive</li><li>Friendly and supportive environment</li></ul> The role: <ul><li>Supporting the tax team with technical research and preparing tax advice direct to clients</li><li>Supporting the tax team in dealing with internal technical tax queries for Partners and Managers</li><li>Assisting with the preparation of Self Assessment Tax Returns</li></ul> The successful applicant: <ul><li>Experience in working in mixed UK taxation is beneficial, but candidates with a private client bias who are willing to develop some corporate experience will be considered</li><li>It is experience that is important, so although CTA qualified candidates will be preferred, candidates with other tax or accounting qualification as well as those qualified by experience will be considered</li></ul> What's on offer? <ul><li>The opportunity to progress your career in taxation at this supportive and friendly firm</li><li>The opportunity to get involved with varied and interesting tax advisory work</li><li>The rare opportunity to develop broad UK tax expertise and gain US tax experience (full training and support will be provided for the latter)</li><li>Open to part-time/flexible working</li><li>Salary bracket of £28k - 45k depending on experience.</li></ul>Please contact Dominique on or .

ProTalent Limited

Tax Senior / Assistant Manager / Client Manager

The purpose of this role is to ensure delivery of products on time and in full while maintaining inventory targets across all Rayner portfolios (Pharmaceuticals, OVDs, IOLs and Factored goods).You will be responsible to keep track of inventory, anticipate demand and suggest purchases to ensure supply continuity while liaising with Operations, Quality, Customer service, Regulatory, Sales teams, Finance, Suppliers, Logistics and third-party wholesalers.Please note that this role is 100% on-site at our Global HQ in Worthing. What You'll Be Doing <ul><li>Develop and oversee the execution of monthly demand forecasts, ensuring alignment with overall business strategy</li><li>Review planning 0-12 months horizon to ensure optimal product supply for Rayner portfolios, balancing inventory levels with customer demand</li><li>Prepare and drive the monthly Sales and Operations Planning process (S&amp;OP), ensuring cross-functional alignment and effective decision-making at all levels of the organization</li><li>Proactively identify future supply constraints and develop options to mitigate</li><li>Select transportation routes to maximise economy by combining shipments</li><li>Monitor supplier performance to assess ability to meet quality and delivery requirements</li><li>Be responsible for all GxP oversight supply chain activities</li><li>Drive continuous improvement initiatives to support an efficient supply chain and demand process</li><li>Actively manage together with other involved functions phase-in and phase-out of products</li><li>Lead and execute projects successfully</li><li>Provide management information</li><li>Support team when required</li></ul> What Experience Do You Need <ul><li>Previous experience (minimum 7 years) in sales and operations planning roles, integrated business planning process (Demand Planning, Supply Planning, Forecasting)</li><li>Educated to degree level (or have equivalent experience in supply chain)</li><li>Successfully led projects and initiatives working within both commercial and supply chain</li><li>Successful track record on continuous improvement initiatives</li><li>Intermediate to Advanced Excel skills</li><li>Experience in process automation, simplification (e.g. RCA/RPA)</li><li>Understanding and experience of auditing</li><li>Knowledge of analytical tools (Power BI, Tableau)</li><li>Knowledge and experience of applying regulation relating to Good Distribution Practice (GDP) in Pharmaceutical Industry</li><li>Knowledge and experience of working with ERP systems (Oracle, SAP)</li><li>APICS certification (desirable)</li></ul> What We Can Offer You <ul><li>On-site Restaurant for affordable, convenient meals</li><li>Private Healthcare (access to remote GP &amp; Counselling) for peace of mind</li><li>Monthly Massages to relax and recharge</li><li>On-site Parking for convenience and cost efficiency</li><li>Annual Wellbeing Reimbursement to care for your mind and body</li><li>Pension Plan to secure your future</li><li>Cycle-to-work Scheme to stay active and eco-friendly</li><li>Enhanced Parental Pay to support new families</li><li>Referral Bonus to benefit from recommending talent</li></ul>

Senior Demand & Supply Planner

Are you keen to work somewhere that's stimulating and friendly and plenty of freedom to make a real impact? This could be the place for you! We are looking for a Complaints Manager to join us at INSHUR! We're based in sunny Brighton ️ (sea , chips , and seagulls ️ included), and our company embraces a hybrid working model, allowing you to thrive in both collaborative office settings and the comfort of your own home . You'll have the opportunity to work remotely while also connecting with your colleagues at our Brighton office once a week as needed, fostering a dynamic and supportive environment. Supported by (and reporting to) the Head of Compliance, you'll be joining a friendly legal and compliance team who believe that a strong culture of compliance goes beyond adhering to rules and regulations and must be integrated with everything we do. How we conduct ourselves is as critical to Inshur's success as making the best products available to our customers. We value high performance and care deeply about making INSHUR a place where everyone is building something special, that we can all be proud of, while enjoying the ride. What you'll do As a Complaints Manager, you will oversee processes and systems to ensure the efficient and effective resolution of customer complaints, addressing concerns promptly and maintaining compliance with regulatory standards. You will also champion the delivery of a first-class customer experience by guiding internal teams to ensure operations support an exceptional customer journey. This role focuses on complaints operations, ensuring compliance, and driving improvements to reduce complaints. You will collaborate across all levels of the organisation, providing expert handling, guidance, and oversight to ensure the fair treatment of customers, including: Complaints Operations &amp; Policy<ul><li>Build and execute a clear complaints strategy aligned with growth goals.</li><li>Support complaints and disputes using industry best practices.</li><li>Investigate complaints, ensuring dispute resolution (DISP)/regulatory compliance and expert resolution for complex cases.</li><li>Identify root causes to recommend actionable improvements and reduce complaints.</li><li>Perform risk-based Quality Assurance and oversee training to maintain complaint-handling competence.</li><li>Ensure FCA reporting requirements are met with accurate and timely submissions.</li></ul> Customer Experience<ul><li>Advocate for customer-centric improvements to enhance outcomes.</li><li>Provide insights into customer needs, mapping journeys to identify key improvement areas.</li><li>Support initiatives to boost satisfaction metrics like NPS and CSAT.</li></ul> General Responsibilities<ul><li>Continuously review and refine processes to drive efficiency and improve complaints oversight.</li><li>Embed a culture of accountability and learning to mitigate recurring issues.</li><li>Report on complaints trends and recommend improvements to leadership.</li><li>Coach and develop stakeholders, ensuring alignment with complaint-handling standards.</li><li>Contribute insights to projects and initiatives to support good customer outcomes.</li></ul>The position provides challenging and rewarding opportunities to support a variety of business partners and to be involved in various aspects of the business. We'd love to hear from you if you have these essentials to thrive in the role;<ul><li>Relevant experience: Proven ability to work independently in a complaints role within an FCA-regulated business, building processess and workflows that hande personal or commercial lines insurance products such as Motor, Breakdown, Medical, or Business insurance.</li><li>Deep working knowledge: of all insurance-related areas and claims operations.</li><li>Detailed understanding: of Dispute Resolution (DISP) and other regulatory rules e.g. Data Protection/Vulnerable customers and experience of working closely with external regulators, ideally including the Financial Ombudsman Service.</li><li>Collaborative: Excellent communication skills, with the ability to empathetically and professionally deal with customers who have had a reason to complain</li><li>Support performence: coaching customer service and claims teams to improve performance against KPIs.</li></ul> these additional skills that could set you apart<ul><li>Experience of corporate risk and compliance requirements: in a business scenario with particular reference to insurance start-ups and or digital verticals or Knowledge of and interest in the insurtech environment</li><li>A continual learner: you want to know all there is about the industry, customers, other teams, and marketing best practices</li><li>Succinct and engaging: able to translate technical concepts into easy-to-understand language, or the ability to identify and recommend solutions to improve processes and operational practice.</li><li>Adapts: well to constant change and is able to see the bigger picture, yet understand the details.</li></ul> You'll love it here if you: Thrive navigating ambiguity and finding clarity in uncertain situations. Take pride in being accountable and owning your responsibilities. Enjoy in a fast-paced environment where change happens quickly. Are solutions-focused and driven to overcome challenges. Embrace resilience and adapt to setbacks with a positive attitude. Are intellectually curious, constantly seeking to learn, explore new ideas, and not afraid to question and improve your understanding. You may not enjoy working here if: Prefer a more structured, slow-moving environment. Feel most comfortable when tasks and processes are clearly defined from the start. Struggle with handling multiple challenges at once or adapting to frequent changes. Tend to stick strictly to your defined role and avoid contributing outside of your responsibilities. What to expect from the process: Screen &amp; Intro: 30-minute video call with the Talent Team to discuss the role and your experience. First Interview: 60-minute video call with the Head of Compliance &amp; one other relevant senior employees to delve into the role, including technical questions and an opportunity for you to ask questions. Case Study: A brief take-home task followed by a 45-60 minute in-person interview with the Head of Compliance, Director of Insurance UK, and People Partner to review the case study and assess team fit. What we offer Our budget for this role is flexible and we will take into account any previous experience and location of work when agreeing on the final offer. We offer all our employees stock options and we will pay into your pension monthly. We've also built a benefits package that invests in our people's long-term personal and professional growth and wellbeing. Here's a sample of what this includes: 30 days of holiday annually, plus bank holidays Private healthcare for you and your family, including pre-existing conditions Life insurance at 3x your salary 13 weeks parental leave at full pay for new parents Workplace nursery scheme with Gogeta, allowing you to pay fees pre-tax Ride to work scheme Workplace pension scheme to help you save for retirement Flexible working hours to suit your lifestyle £500 annual personal training allowance plus regular learning opportunities on a variety of topics £40 monthly wellbeing allowance to keep you healthy 24/7 Employee Assistance Program, covering you and immediate family members-offering crisis support, counselling, legal advice, menopause CBT, and more Office massages to keep those shoulders relaxed It goes without saying that we provide everyone with a laptop, monitor and top of the range kit. About Us INSHUR is on a mission to be the leader in insurance solutions for the on-demand economy, making coverage fair and accessible for drivers. Cutting edge technology &amp; deep insurance know-how underpins our revolutionary offering for on-demand drivers, keeping premiums affordable and delivering results for partners. With a focus on embedded insurance solutions, and complementary technology integrations for digital platform providers such as Uber and Amazon, we've been helping drivers stay on the road since 2016 through our data, technology and in-house insurance expertise. Backed by some of the most forward thinking VC's including Viola Growth , JVP , Munich Re , Viola Fintech , MTech Capital , Antler , and MS&amp;AD , we have secured over $70 million in funding as well as the acquisition of US MGA &amp; Broker American Business Insurance in 2023. We have exciting plans to continue growing our portfolio and product lines and expand to new territories in the future. As a global team of around 250 people based across the US, UK, and the Netherlands, we value: Generosity, inclusivity, open-mindedness, and diversity Delivering great results and learning in the open Freedom to make long-term, high-impact decisions The wellbeing of our teammates and the people around us And Enjoying the ride! Equal opportunities At INSHUR, we believe that having a diverse team where everyone can bring their authentic selves to work is key to our success. We're passionate about creating equal opportunities and making the tech industry a better place for all and we don't discriminate based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin . click apply for full job details

Complaints Manager

As a Senior Manufacturing Engineer - PCA, your mission is to own the manufacturing system within the PCA manufacturing cells by the maintenance and continuous improvement of the safe and LEAN processes for existing and new products to ensure operations on time to standard and within budget within the PCA cell. You will report to our Manufacturing Engineering Manager - PCA. You will: <ul> <li>Support the existing products within the cells</li> <li>Provide manufacturing engineering support to the manufacturing operational team where needed.</li> <li>Lead continuous improvement activities through lean techniques and value engineering to enhance the capability of existing processes and waste reduction.</li> <li>Creation and maintenance of Standard Operating Procedures, technical specifications for manufacturing equipment.</li> <li>Active training process, procedures, documentation, and traceability to create and sustain the workforce competences within the allocated manufacturing cells.</li> <li>Implement and maintain suitable metrics to demonstrate the effectiveness of the Manufacturing process in the allocated cells.</li> <li>Design, prove, implement, and maintain Cell manufacturing system layout.</li> <li>Work with other departments and suppliers to support all the quality issues on components and products in PCA.</li> <li>Active member of the manufacturing cells Visual Management setup.</li> <li>Integrate new products into existing cell and agree standards for acceptance into the production Cell.</li> <li>Document and trace processes for the allocated manufacturing Cell in compliance to our current regulations in terms of ISO 9001, 14001 and OHSAS18001.</li> <li>Support internal and external quality management and audits where required.</li> <li>Preventative analysis and corrective actions for safety incidents within the allocated manufacturing cell via Risk analysis techniques.</li> <li>Preventative analysis of production quality incidents within the allocated manufacturing cell via FMEA.</li> <li>Capital equipment specification, procurement and commissioning.</li> <li>Process definition, specification and documentation.</li> </ul> General accountabilities <ul> <li>Ownership and accountability to resolve or support any non-conformity, internal or external, impacting the manufacturing process of the allocated cells utilising 8D/RCA techniques.</li> <li>Accountable for the definition, setup, and optimization of the processes within the allocated manufacturing cells.</li> <li>Accountable for the accuracy of manufacturing technical data, for example: product routings and Standard Operation Procedures 's, within the allocated manufacturing cells.</li> <li>Responsible for the compliance of the production processes to current regulations in terms of Health, Safety and Environment.</li> <li>Perform cut in investigation for the Engineering Change implementation process and ownership of the consequential phase out/in process for the involved parts and products.</li> <li>Lead Total Preventative Maintenance processes and activities.</li> </ul> Further information <ul> <li>Responsibility of up to 2 manufacturing zones</li> <li>Support cell(s) KPI's</li> <li>Support Product Company continues improvement objectives and KPI's</li> <li>Drive improvements in cell(s) performance</li> <li>Support introduction of NPI projects</li> </ul> Skills and knowledge must have <ul> <li>PCA Assembly Processes</li> <li>Minimum 5 years experience in surface mount and through hole application</li> <li>Working Knowlege of MS Office - Word/Excel/Sharepoint/TEAMs</li> <li>Good interpersonal and team working skills in manufacturing environment</li> <li>Confident with working on own initiative</li> <li>High energy and motivation levels</li> <li>Ability to interpret and review PCB/PCA CAD data drawings or packages</li> <li>Strong analytical, presentational and commercial skills</li> <li>Strong communicating skills (English verbal &amp; written)</li> <li>Excellent time management skills</li> <li>Working knowlege of implementing Lean manufacturing techniques</li> <li>Experience within an ERP system</li> <li>DFMEA + PFMEA</li> <li>Project management experience including implementation of complex and technically challenging projects</li> <li>Experience of utilising problem solving and root cause analysis tools as in a manufacturing environment</li> <li>Use of risk mitigation tools to control risks within processs and prioritise risk to be mitigated</li> </ul> Skills and knowledge desirable <ul> <li>SAP ERP specific knowledge</li> </ul> Qualification/Education/Certification <ul> <li>Degree in Electronics/Mechanical/Manufacturing Engineering subject or equivalent experience.</li> <li>HNC/D NVQ level 4 in Electronis/Mechanical/Manufacturing Engineering subject with additional relevant experience.</li> </ul> We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role. In return, we offer <ul> <li>Culture of trust and accountability</li> <li>Lifelong learning and career growth</li> <li>Innovation powered by people</li> <li>Comprehensive compensation and benefits</li> <li>Health and well-being</li> </ul> Job location On-Site This role requires you to work on-site at our office in Eastbourne UK, United Kingdom (GB). You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration. Contact information Talent Acquisition Team: Dominique Whitefoot Uniting curious minds Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them. Take the next step. Apply for the role today.

Senior Manufacturing Engineer - PCA

Trainee Project Manager Placement Programme Please note that this is a career training programme including placement, and fees apply. Is Project Management the right career choice for you? Without realising it many of us are project managing daily through general tasks, or duties required in both our working and personal life. If you enjoy organising and planning and consider yourself a great communicator, then a career in Project Management could be perfect for you. Project Management roles in high demand and well renumerated, making it a great career choice. Are you looking to start a new career in Project Management? If you are organised, competent, dependable and can communicate well and motivate those around you; you could have a truly rewarding future in project management. We specialise in placing candidates within the project sector using our career progression and placement program. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience project worker as we will be looking primarily at entry level roles. However, if you have no vocational certifications such as PRINCE2 or PMQ you may still be able to benefit from this programme. Using our experience in providing project management training online for 15 years and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in Project Management. The courses in the package have been identified by our recruitment partners as industry standards and necessary for the project management roles in the UK and Europe. Skills shortages across all sectors and industries are increasing the demand for qualified, entry-level career seekers and career changers into the world of project management. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - APM (Association for Project Management) Qualification The first step is completing the APM Project Fundamentals Qualification (PFQ) This professional industry-recognised qualification teaches you the fundamental principles of the project profession. The APM are the only chartered project management group in the world. Study time for the qualification is approximately 20 hours and qualification achieved by completing a 1-hour multiple choice exam. Our course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a 1-hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a Chartered Project Professional with additional study and experience. Step 2 - PRINCE2 Foundation <ul> <li>PRINCE2 is the most recognised methodology used by Project Managers worldwide and therefore an essential qualification for anybody looking to work in Project Management.</li> <li>It is a process driven methodology and often referred to as a waterfall methodology.</li> <li>Study time is approximately 15-20 hours and qualification obtained through a 1-hour multiple choice exam.</li> <li>The course is provided online and comes complete with exam simulators and revision tools.</li> <li>You will be provided with access to a 1-hour online revision workshop prior to sitting your exam.</li> </ul> Step 3 - Project Management Simulation <ul> <li>With our exclusive online Simulated Project Assignment, you will have the opportunity to make your way through a simulated project which shadows a project manager.</li> <li>These projects and scenarios are based on real world project and scenarios.</li> <li>Once completed, our tutor will grade your work and issue a certificate of completion.</li> </ul> Step 4 - Recruitment Support <ul> <li>Now you are qualified for an entry level project management position our recruitment support team will now begin collaborating with you to help you secure your first role in the project management sector.</li> <li>We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.8 Trustscore on Trustpilot.</li> <li></li> <li>Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector.</li> <li></li> <li>They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need.</li> </ul> What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Typically, an initial deposit of around 180 is required to start the training meaning many candidates are placed in their first role before completing the 12 months finance. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Project Management career aspirations. We look forward to receiving your new application and putting you on the pathway to a new and financially rewarding career in project management.

Trainee Project Manager Placement Programme

CUSTOMER CARE TEAM- EASTBOURNE The Customer Care Team provides the highest level of customer support via telephone, email and online. As Customer Care Advisor you will be the first point of contact for customers and will be a member of a fast-paced, multi-skilled customer service team, proactively managing and resolving a wide range of customer requests, making a rapid assessment of the best next steps, and helping customers to get the help and support they need. PRINCIPAL ROLES AND RESPONSIBILITIES <ul> <li>Setting up new customer accounts and making welcome calls.</li> <li>Closing customer accounts when customers move home.</li> <li>Proactively resolving customer billing queries over the phone and via email.</li> <li>Setting up and managing Direct Debits and taking phone payments.</li> <li>Interacting with customers daily, via telephone or email, responding to their questions</li> <li>Successfully managing and resolving customer complaints or concerns, proactively implementing any lessons learnt to improve future service delivery.</li> <li>Paid emergency out of hours cover.</li> </ul> KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED <ul> <li>Minimum of 2 years experience in a fast-paced customer service call centre environment.</li> <li>Customer service orientated with strong customer communication skills, including the ability to handle difficult conversations confidently and with diplomacy. Previous experience in a client liaison or customer service role is essential.</li> <li>Excellent interpersonal skills with a demonstrable ability to establish and maintain excellent working relationships with a wide variety of key stakeholders, including clients, contractors, and customers.</li> <li>Excellent written communication skills.</li> <li>Must be a team player.</li> <li>Strong attention to detail.</li> <li>Self-starter, driven by success and able to work well under pressure.</li> <li>Organised and methodical, with the ability to prioritise and maintain an orderly workflow.</li> <li>Excellent IT skills proficient with Microsoft Office Suite and able to quickly learn new software.</li> <li>Reactive and proactive problem-solving skills.</li> <li>Awareness of legislation and requirements surrounding data protection and privacy.</li> </ul> We endeavour to reply to all applications, however, if you haven t heard from us within 7 days, you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements placed by Grafters Recruitment Consultants / Grafters Accountancy Personnel.

Customer Care Advisor

Position: Hire Desk Controller Location: Hailsham, East Sussex (Hybrid working) Salary: 27,000 - 35,000Our client, a well-established and rapidly growing plant hire company in the South-East, is seeking an experienced Hire Desk Controller to join their operations team. They are offering Hybrid working arrangement and great progression opportunities.Reporting to the Operations Manager, the successful candidate will be responsible for coordinating plant hire operations, managing bookings, and ensuring the efficient allocation of equipment to clients.Hire Desk Controller Job Overview<ul><li>Managing and scheduling plant hire bookings to ensure equipment availability aligns with client requirements</li><li>Maintaining accurate records of plant hire, including start/return dates, job locations, and client information</li><li>Liaising with site operators, drivers, and fleet managers to ensure smooth delivery and collection of equipment</li><li>Preparing hire agreements, invoices, and documentation for clients and internal use</li><li>Monitoring plant usage, maintenance schedules, and escalating any issues promptly</li><li>Acting as the first point of contact for client queries, resolving issues efficiently</li><li>Ensuring compliance with company policies, health &amp; safety regulations, and plant hire standards</li></ul>Hire Desk Controller Job Requirements<ul><li>Previous experience in plant hire, equipment hire, or logistics coordination is highly desirable</li><li>Excellent organisational and multitasking abilities</li><li>Strong verbal and written communication skills</li><li>Proficient in Microsoft Office and familiar with booking or fleet management systems</li><li>Ability to work under pressure and prioritise multiple tasks effectively</li><li>Customer-focused with high attention to detail</li></ul>Hire Desk Controller Salary &amp; Benefits<ul><li>Salary - 27,000 - 35,000 DOE</li><li>Monday - Friday (day shift)</li><li>Hybrid working available</li><li>On-site parking</li><li>Supportive and professional working environment</li><li>Opportunities for career development within a growing and reputable organisation</li></ul>Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.

1,495 Jobs in Sussex Rd, Brighton and Hove, Hove BN3, UK