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Hours: 30 hours a weekSalary: £21,709 per annum (£26,775 FTE)Location: Hybrid (predominantly telephone-based, with a minimum of one day per week in an AUKWSBH centre, plus monthly community outreach sessions)Closing Date: 18th September 2025 (midday)*We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Please note that we are unable to accept sponsorship applications and you will need the Right to Work in the UK.About The RoleAt Age UK West Sussex, Brighton &amp; Hove, we’re dedicated to supporting older people and their families to live well and independently. Our Welfare Benefits Advisers are a vital part of this mission, helping clients navigate the welfare system, maximise their income, and access the services they need.We’re looking for an experienced Welfare Benefits Adviser to join our countywide advice team. This is a varied and rewarding role, where you’ll provide specialist advice across welfare benefits, housing, care, consumer rights, and community support.What you’ll be doing<ul><li>Providing accurate and comprehensive advice on welfare benefits, including eligibility checks, calculations, claims, and appeals.</li><li>Carrying out benefit checks and ensuring clients maximise their income.</li><li>Delivering advice to older people, their families and carers, in line with the Advice Quality Standard (AQS).</li><li>Managing your own caseload and keeping detailed, high-quality case records.</li><li>Supporting clients at our centres, over the phone, and through monthly outreach sessions.</li></ul>We’re looking for someone with<ul><li>Experience in delivering welfare benefits advice, including benefits checks and calculations.</li><li>Strong communication skills, with the ability to explain complex information clearly and with empathy.</li><li>A collaborative approach, able to work independently while contributing to a wider team.</li><li>Good IT skills and confidence in maintaining accurate case records.</li></ul>What We’ll Offer<ul><li>The chance to use your skills and knowledge to directly improve the lives of older people and their families.</li><li>A collaborative and supportive team environment, with regular opportunities to share learning and develop expertise.</li><li>Ongoing training and development to keep your advice skills current and ensure we maintain the highest quality standards.</li></ul>Hybrid working: a minimum of one day each week in one of our centres (Brighton, Haywards Heath, Horsham, Burgess Hill, or Bognor Regis), with the flexibility to work from home on other days.BenefitsWe value our team and offer a brilliant benefits package, including:<ul><li>Flexible working options Ongoing professional development 28 days annual leave + bank holidays (pro rata for part-time roles) Blue Light Card eligibility BUPA Employee Assistance Programme (EAP) 4% auto-enrolment pension with life assurance Cycle to Work Scheme</li></ul>

Age UK West Sussex, Brighton & Hove

Welfare Benefits Advisor

Fundraising ManagerHours: 37 hours a weekSalary: £44,100 per annumLocation: Hybrid/Flexible - we have buildings in Brighton, Haywards Heath, Burgess Hill, Horsham and Bognor Regis, giving flexibility to choose your main base and/or home working.Closing Date: Sunday 5th October, 11.59 pm*We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Please note that we are unable to accept sponsorship applications, and you will need the Right to Work in the UK.Are you and experienced fundraiser that can hold and deliver a strategy?We’re looking for an experienced fundraiser who can work alone and confidently to shape and grow our fundraising income.At Age UK West Sussex, Brighton &amp; Hove (AUKWSBH), we’re proud of the difference we make but we know we can’t stand still. With an ageing population and increasing demand for our services, we’re looking for a highly experienced Fundraiser Manager to help us grow our voluntary income and deepen our impact even further.This is a pivotal role, leading the development and delivery of a sustainable fundraising strategy that supports our mission to help people love later life.You will initially work alone as we shape and grow the team going forward. You’ll be confident and assertive in working across the different fundraising income streams and with your knowledge and experience, guide us on what we need to do next.What You’ll Do<ul><li>Raise at least £500,000 in new money per annum, with a robust fundraising plan.</li><li>Be an exceptional storyteller and writer, who can translate our impact into powerful cases for support across applications, campaigns and donor appeals.</li><li>Shape the future of fundraising at AUKWSBH, advising on priorities and helping to grow the team.</li></ul>What You’ll Bring<ul><li>Knowledge and expertise in all areas of raising voluntary income, knowing where to spend time and energy for an organisation of our size and location.</li><li>Confidence and compliance of fundraising best practice, fundraising governance and law.</li><li>The ability to work independently, with the scope and ambition to grow the fundraising function and resources over time, including the possibility of line managing staff in future.</li></ul>What We’ll Offer<ul><li>An opportunity to create lasting impact across a well-loved and ambitious organisation.</li><li>A vibrant, values-driven culture where your voice and work matters.</li><li>A flexible, supportive team with big plans and a collaborative mindset.</li><li>Hybrid working, with the option to choose your main base from one of our centres (Brighton, Haywards Heath, Horsham, Burgess Hill or Bognor Regis), with the option of home working.</li></ul>For any questions, contact Jo Clarke at <a href="mailto:jo.clarke@ageukwsbh.org.uk" target="_blank">jo.clarke@ageukwsbh.org.uk</a>.BenefitsWe value our team and offer a brilliant benefits package, including:<ul><li>Flexible working options Ongoing professional development 28 days annual leave + bank holidays (pro rata for part-time roles) Blue Light Card eligibility BUPA Employee Assistance Programme (EAP) 4% auto-enrolment pension with life assurance Cycle to Work Scheme</li><li>Electric Vehicle Scheme</li></ul>How to ApplyTo apply, please read the full Job Description and get to know us at <a href="https://www.ageuk.org.uk/westsussexbrightonhove/" target="_blank">Welcome to Age UK West Sussex, Brighton and Hove</a>. Then submit your tailored CV and a covering letter (no more than 3 pages) explaining how you meet the person specification. We embrace innovation (yes, AI too!), but most importantly, we want to hear your voice.Alternatively you can download our application form <a href="https://www.ageuk.org.uk/westsussexbrightonhove/get-involved/work-for-us/current-vacancies/" target="_blank">Age UK West Sussex, Brighton &amp; Hove (aukwsbh) current vacancies</a>Please note applications without a cover letter will not be shortlisted.As a Disability Confident employer, we offer a guaranteed interview to disabled applicants who meet the essential criteria for the role.&nbsp;If this applies to you, please indicate this clearly in your application.We are unable to accept sponsorship applications and you will need the Right to Work in the UK.The successful applicant will be subject to satisfactory references and DBS check.Who We AreAt Age UK West Sussex, Brighton &amp; Hove, we’re on a mission to change the way we age. As a local, independent charity and proud network partner of the national Age UK, we’re the go-to for expert guidance and support in later life. Whether it’s tackling issues like poverty, ageism and loneliness or helping people stay healthy, independent, informed and connected—we ensure that no one has to navigate later life alone.Through our advice services, wellbeing programmes and vibrant community centres, we empower older people with the support, companionship and activities they need to live life to the fullest. Our VIP values—Valued, Included, Passionate—drive everything we do, creating welcoming spaces where everyone feels heard and respected.If you want to make a real difference, come and join us.Equity, Diversity &amp; InclusionWe’re proud to be building a diverse and inclusive team that reflects the communities we serve. We believe in removing barriers so that everyone, regardless of background, age, or ability, has the opportunity to thrive.As part of our commitment to the Disability Confident programme, we actively support applications from disabled candidates and ensure fair, inclusive recruitment practices. We offer a guaranteed interview to disabled applicants who meet the essential criteria for the role.We also value the experience and contributions of older workers and are committed to age-friendly employment practices that support people at every stage of life.We encourage individuals to let us know about any reasonable adjustments they may need, whether during the application process, interviews, or in the workplace, to ensure an inclusive and accessible experience for all applicants.If you require any adjustments during the recruitment process, or need support with your application, please let us know at <a href="mailto:recruitment@ageukwestsussex.org.uk" target="_blank">recruitment@ageukwestsussex.org.uk</a> and we’ll be in touch.

2 Age UK West Sussex, Brighton & Hove Jobs