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Client Partner Reporting to: Customer Experience Director Location: Brighton or London (remote option available, within 2hrs from the Brighton office or London) Salary: £84,000-£95,000 per annum depending on experience Responsibility: Overseeing business strategy and client service About Graphite We're a dedicated Health and Pharma digital experience agency, collaborating with organisations around the world to create digital solutions that are truly aligned to their audience needs. Our services fall under three core pillars: strategy, user research and design. In joining Graphite, you'll become part of a creative and diverse team that genuinely cares - about our people, our customers, and the patients and healthcare practitioners that are impacted by the work that we do. Through collaborative working and a commitment to continuously improving and developing our people and processes, we are able to make a measurable difference to people's health and wellbeing through creating exceptional digital experiences. We're headquartered in Brighton, with our team working hybrid and remotely across the UK. Ad-hoc travel to London or Brighton will be required. Plus, to the US to support growth in that market. The role We're looking for someone who combines deep pharmaceutical and healthcare industry expertise with a strategic and analytical mindset. You'll bring strong business acumen, first-class client service skills, and a confident leadership presence. This is a new role at Graphite. We are looking for someone with at least 10-years' experience across business consulting and client service, who can translate the value of business strategy to our clients; ensuring their digital transformational journey and product development lifecycles are strategically driven. You will be the strategic contact for Graphite's top-tier healthcare and pharmaceutical customers, leading senior client conversations and providing expert guidance on digital strategy from an organisational/account-based perspective - for global and local markets. You'll help shape digital direction that aligns with business goals, customer needs, and compliance requirements - unlocking opportunities for impactful delivery and long-term account growth. As Client Partner, you will bring a growth mindset to aid future scaling and play a pivotal role in supporting the growth and transformation of the agency - integrating business strategic foresight and client relationship mastery to drive innovation and measurable results. You will work closely with new business and SLT on business growth, and oversee, manage, and support a growing team of business strategists and client service specialists, providing line management and training to ensure high performance and continued development. You will be expected to generate around 40% of your time as billable revenue for the department. Key responsibilities Business strategy <ul> <li>Collaborate with client stakeholders to understand business goals; translating complex problems into strategic solutions aligned with user needs.</li> <li>Develop actionable business strategies grounded in robust market/competitor analysis and regulatory requirements, leveraging industry sources, benchmarking, and best practice methodologies.</li> <li>Establish key performance indicators, metrics and measurement frameworks to evaluate the effectiveness of digital strategies, products and design systems - bringing outside best practice and perspectives to Graphite on illustrating ROI.</li> <li>Oversee the creation of strategic briefs and roadmaps that bring the business vision to life, aligning teams around a shared direction.</li> <li>Design and facilitate strategic workshops for senior clients - working alongside UX and design experts.</li> <li>Bring expertise in change management and the socialisation of harmonised, omnichannel approaches - supporting design system adoption, fostering alignment, and enabling scalable delivery.</li> </ul> Client service <ul> <li>Lead strategic client engagements from pitch to delivery, ensuring satisfaction and long-term retention.</li> <li>Act as senior point of contact for key client accounts, building trusted relationships with our most key and senior stakeholders.</li> <li>Identify client growth opportunities to drive innovation in digital experience and engagement (e.g. HCP portals, patient support apps, clinical trial tools) and work with client service, with input from UX Strategy and Design, to create client growth plans and roadmaps.</li> </ul> Healthcare domain expertise <ul> <li>Deep understanding of healthcare industry regulations, standards, and operational processes across markets.</li> <li>Stay informed about emerging trends, technologies, and innovations in the pharma and health sector and share this knowledge internally.</li> <li>Create thought leadership content for Graphite and speak/network at industry events.</li> </ul> Cross-functional collaboration <ul> <li>Work closely with new business so there is a seamless transition from new to live client.</li> <li>Work closely with internal teams across UX strategy, UX research, design and delivery when proposing digital solutions and when collectively creating client roadmaps.</li> <li>Strong relationship with commercial with a good understanding of how to price work at value.</li> <li>Collaborate with the marketing team to position strategy (results) at the heart of client/customer success stories.</li> </ul> Key requirements <ul> <li>Pharma &amp; healthcare experience is a must for this role - and a passion for the sector.</li> <li>Minimum 10 years agency experience in business consulting and/or client service, but significant relevant client-side experience also considered.</li> <li>Understanding of Digital Product, Design Thinking and digital health innovation, and importantly Design Systems and the benefits of a harmonised/cross channel approach.</li> <li>Strong commercial/sales capability and experience.</li> <li>Demonstrated data-driven strategic mindset, success at growing accounts, proactively seeking new opportunities and revenue streams.</li> <li>Experience in launching digital products or services in regulated markets.</li> <li>Experience line managing multi-disciplinary teams; training, mentoring and coaching best practice strategy and client service.</li> <li>Excellent client facing communication, presentation, facilitation skills, plus diplomacy and negotiation skills, enabling you to have difficult conversations with the client and team with ease.</li> <li>Willingness to travel to the Brighton office for key company events and to engage with team members as needed in Brighton and London, and for industry events as agreed.</li> </ul> Skills <ul> <li>Strong understanding of user-centred design principles and methodologies.</li> <li>Excellent analytical skills with the ability to translate business needs and primary/secondary insights into actionable digital strategies.</li> <li>Excellent communication and collaboration skills, with the ability to effectively engage with cross-functional teams and stakeholders and interrogate solutions.</li> <li>Knowledge of healthcare regulations and standards (e.g. FDA, HIPAA, GDPR) is a plus.</li> <li>Understanding of pharma marketing compliance (e.g. Veeva-approved content, MLR process).</li> <li>Working knowledge of technologies used in health (e.g., EHR integration, mobile health, telemedicine).</li> </ul> Benefits Read our employee experience introduction to see an overview of our benefits; including:<ul> <li>Private health insurance with high standards of cover</li> <li>Comprehensive private dental plan</li> <li>Personal development time and annual training budget</li> <li>Regular social meet-ups and events</li> <li>25 days holiday, increasing after 2 years</li> <li>Opportunities to give back with dedicated time for community engagement and charitable initiatives to suit your interests - young talent; diversity and inclusion; environment and sustainability; wellness</li> <li>Free employee assistance support for personal challenges, whether legal, financial or medical</li> <li>Cycle to work scheme</li> <li>Pension scheme with employer contributions</li> </ul> Professional and personal growth We're committed to professional and personal growth. Through comprehensive onboarding, ongoing training and knowledge sharing across teams, we support continuous development. We set personalised annual objectives (aligned with the agency's vision/goals and upskilling); with check-ins at regular intervals to ensure progress. This approach helps to build new skills and confidence as our team grow in their careers.<ul> <li>Group training with external industry experts to deepen our expertise and maintain our specialism in health and pharma</li> <li>Graphite Learns - all agency knowledge sharing presented by different team members</li> <li>Coassemble internal platform for ongoing training</li> </ul> Application If you are passionate about helping to transform healthcare experiences and drive positive impact, we invite you to join our team at Graphite. Apply now to be part of our exciting journey to shape the future of healthcare technology! Applications are via our online application system and include a covering letter along with your CV. Equality, diversity and inclusion At Graphite we are committed to building a truly inclusive and diverse workplace where there are equal opportunities for everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation, or is disadvantaged by conditions or requirements which cannot be shown to be relevant to performance as protected by applicable law. . click apply for full job details

Client Partner

A digital insurance provider is seeking a Data Analyst to manage and monitor data flows, enhance ETL processes, and ensure data quality. The ideal candidate should have strong SQL and SAS skills, adaptability in a dynamic environment, and effective communication capabilities. This role offers a competitive salary and benefits including flexible working conditions, mental wellbeing programs, and various perks. Join us to help shape the future of our data operations.

Lending Data Analyst - Hybrid ETL & Data Quality

At BrightLocal, our mission is simple: empower businesses to grow locally. We do this by making growth simple by removing the complexity of local search marketing, enabling local businesses to rise above their competitors and win new customers. We turn data into action through AI powered insights, expert guidance, and hands on support that help businesses make the right decisions. About the Role As our People Partner, you'll help our teams to thrive, building strong performance, meaningful development, and healthy, sustainable ways of working. This role will play a key part in partnering with our newly created Sales Circle, as we explore new ways of organising work, while also flexing to support other teams as priorities shift. It's a brilliant opportunity for someone who loves working close to the business, balancing commercial impact with care for people. What you'll be doing Turning our people strategy into real impact <ul> <li>Partner with the Head of People Experience to translate our People strategy into practical, high impact actions.</li> <li>Work closely with leaders and team members across Sales and other commercial teams.</li> </ul> Partnering with leaders and teams <ul> <li>Act as a trusted People Partner, with a primary focus on the Sales Circle.</li> <li>Support leaders with: Performance and feedback, team health and engagement, change, growth, and evolving roles.</li> <li>Provide clear, pragmatic guidance that strikes a balance between compliance and doing the right thing for people.</li> </ul> Performance, growth &amp; accountability <ul> <li>Help BrightLocal build high performing, sustainable teams through clear expectations and goals, regular 1:1s and feedback and meaningful development conversations.</li> <li>Support career paths and progression for sales and customer facing roles.</li> <li>Coach leaders to manage performance confidently, fairly, and constructively.</li> </ul> Capability &amp; development <ul> <li>Identify capability gaps early, particularly in fast growing or high pressure areas.</li> <li>Design and deliver learning and development initiatives that support both individual growth and business needs.</li> <li>Contribute to succession planning and talent development across BrightLocal, not just within one area.</li> </ul> Engagement, culture &amp; ways of working <ul> <li>Own engagement initiatives, using feedback to drive real, visible improvements.</li> <li>Support teams to balance pace and performance with wellbeing and sustainability.</li> <li>Help embed BrightLocal's beliefs into how work gets done.</li> </ul> Insight, data &amp; decision making <ul> <li>Use people data, feedback, and insight to spot trends, risks, and opportunities.</li> <li>Share insights in a way that helps leaders make better people decisions.</li> </ul> What We Offer <ul> <li>Salary: Dependent on experience</li> <li>Bonus: Up to 20% (10% company + 10% team performance)</li> <li>Hybrid working: 2 days a week in our Brighton office</li> <li>Flexible hours: 30-37.5 hours per week considered</li> <li>Holiday: 25 days + bank holidays + your birthday off</li> <li>Duvet Days: 3 per year</li> <li>Healthcare: Vitality</li> <li>Learning &amp; Development: £1000 annual personal budget + additional opportunities</li> </ul> About You <ul> <li>Genuinely connects with BrightLocal's beliefs and brings them to life.</li> <li>Understands the realities of commercial and customer facing environments.</li> <li>Is practical, thoughtful, and confident enough to challenge when needed.</li> <li>Has a deep love of organisational culture and knows how to evolve it.</li> <li>Is delivery focused, comfortable with ambiguity, and enjoys creative problem solving.</li> <li>Thrives in change and helps others find clarity.</li> </ul> Experience That Will Help You Thrive <ul> <li>Proven experience at a People Partner level across the full employee lifecycle.</li> <li>Experience working within an international business.</li> <li>Strong knowledge of employment law and people best practice.</li> <li>A track record of partnering with leaders in sales or revenue generating teams.</li> <li>Confidence handling sensitive situations with care and discretion.</li> <li>Experience using people data to inform decisions.</li> <li>Familiarity with HR systems (HiBob is a bonus!).</li> <li>Experience in fast paced, scale up or SaaS environments.</li> </ul> About BrightLocal We're friendly, talented, and deeply connected to our company's beliefs. Whether in our vibrant Brighton office or working remotely, we want every team member to feel energised, valued, and excited to come to work. If you're passionate about great hiring, love building meaningful candidate experiences, and want to play a key role in shaping a growing organisation, we'd love to hear from you.

People Partner

Zero2Five are proud to be working with a quality private nursery who are looking to employ an experienced Nursery Manager for their x40 place setting near Worthing, West Sussex. The successful candidate will lead the setting and drive excellence in childcare and education, and oversee the smooth running of the nursery. Key Responsibilities <ul> <li>Leadingandmotivatinga team of early years practitioners to deliveroutstandingcare and education in line with theEYFS framework.</li> <li>Managingdaily operations,includingstaff deployment,rotas, and maintaining child-to-staffratiosat all times.</li> <li>Ensuring asafe, secure, and happy environmentwhere children can grow, develop, and reach their full potential.</li> <li>Developingstrong partnershipswith parents and carers through regularcommunication,progress updates, and involvement in the life of the nursery.</li> <li>Acting asDesignated Safeguarding Lead(DSL), with responsibility for promoting and upholding the highest standards ofchild protection and welfare.</li> <li>EnsuringcompliancewithOfsted regulations,health &amp; safety legislation, andinternal policies</li> <li>Overseeingrecruitment,inductions,supervisions,appraisals, andprofessional developmentof staff.</li> <li>Managing nurseryoccupancy,waiting lists, and ensuringfee income is maximisedthrough effectivemarketingandadministration.</li> <li>Monitoringbudgets,expensesand contributing to the financial sustainability of the nursery.</li> </ul> Essential Criteria <ul> <li>A minimumLevel 3qualification inEarly Years(Level 5or above preferred).</li> <li>At least2 years' experiencein a management rolewithin an early years setting.</li> <li>A thorough knowledge of theEYFS,safeguardinglegislation,Ofstedinspection frameworks, nurseryoperations, andbest practicein early years education.</li> <li>Strong leadershipandorganisational skills, with the ability toinspire,supportanddevelop a team.</li> <li>Excellentwrittenandverbalcommunication skills, with awarmandprofessionalapproach to working with children, families, and colleagues.</li> <li>Experience managing nurserybudgets,occupancy, andoperational targets.</li> <li>A currentPaediatric First Aid certificateandDesignated Safeguarding Lead(DSL) training (or willingness to complete).</li> </ul> Benefits <ul> <li>Very Competitive Salary</li> <li>Enhanced holiday entitlement</li> <li>Free Parking</li> </ul> If this sounds like the type of vacancy you feel you have been looking for, then apply today! Or email your most up to date CV to

Nursery Manager

Location: Wadhurst, East Sussex Salary: up to £30,000 per annum basic, with the opportunity to earn commission Hours: Full-time, Monday to Friday, 08:30 - 17:30 Are you ready to take your sales career to the next level in a dynamic, consultative environment? Our client is a well established and respected company seeking a motivated, energetic, and personable individual with a genuine passion for sales. This is an excellent opportunity for someone who enjoys building relationships and providing advice that's tailored to each client's situation. Ideally, you will have a keen interest in finance and the ability to thrive in a fast paced, target driven role. Key Responsibilities: <ul> <li>Building and maintaining an accurate, up-to-date company database</li> <li>Generating high quality sales leads</li> <li>Identifying and developing new business opportunities</li> <li>Building and nurturing long term client relationships</li> <li>Providing tailored, consultative advice to meet client needs</li> </ul> This is an exciting opportunity with excellent scope for progression, where your role can grow and evolve as you develop your skills and experience. To be considered, please submit your CV today. Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

Telesales Executive

A well-established recruitment agency in Wadhurst is seeking a motivated individual to advance their sales career. This full-time role offers up to £30,000 per annum with commission opportunities. The successful candidate will focus on relationship building and providing tailored advice to clients in a dynamic, target-driven environment. This position entails generating sales leads and developing business opportunities, providing a clear pathway for professional growth.

Consultative Telesales Executive - Commission & Growth

Children, Young People &amp; Families Development Worker - Domestic Abuse Services Location: Brighton &amp; Hove Salary: £26,208 per annum Vacancy Type: Full-time Closing date: 27 January, 2026 This post is restricted to female applicants only under the provisions of the Equality Act 2010, Schedule 9, Part 1. The role is based within a female-only domestic abuse refuge, where the provision of services requires a female worker to ensure the privacy, dignity, and safety of residents Salary £26,208 per annum and great benefits including: <ul> <li>26 holiday per year with the option to trade and buy more</li> <li>Health plan</li> <li>Discounts in high street shops including technology</li> <li>Cycle to work scheme</li> <li>No weekend working</li> <li>Casual dress code</li> <li>Local and national training opportunities</li> </ul> Do you want to work for a company that encourages you to bring your whole self to work? Do you want to work with a team that truly puts the survivors at the heart of everything they do? If the answer is yes, then this is the place for you. Their Refuge in Brighton provides an excellent opportunity for you to become a Children, Young People &amp; Families Development Worker, where you will be empowered an encouraged to support children young people and families to reach their full potential and work with a dynamic team of specialist domestic abuse support workers. Your unique skills and attributes will be used to support children and young people on a day-to-day basis, allowing them to gain the tools to live a life free from abuse. Typical Day as a Children, Young People &amp; Families Development Worker; <ul> <li>Daily team brief with your team</li> <li>Using My Star to create support plans with the children and young people.</li> <li>Offer emotional support and wellbeing interventions.</li> <li>Carrying out risk assessments, support planning, actions and goals setting and regular reviews.</li> <li>Organising activities and play groups for the younger children and an afterschool club for the older children.</li> <li>Assisting the families to source education for the children and young people</li> <li>Attending multi-agency meetings</li> <li>Work in partnership with the Play Therapy Worker.</li> </ul> You will bring; <ul> <li>Passion to support their survivors to live their best life, working collaboratively with an eye for detail.</li> <li>They understand that not everyone has all the experience they'd like so if you have a "can do" positive attitude and a zest for supporting people, the rest they can teach you!</li> <li>They'd like experience of creating person-centred support plans and supporting survivors to work to the plans.</li> <li>You'll have the ability to work using your initiative, remaining calm under pressure and have a resilient approach.</li> <li>If you're new to their sector, tell them about your transferrable skills. </li> </ul> Discover the organisation : They have 20+ years' experience delivering refuge, safe accommodation and community based domestic abuse services. Their services include Women and Children's Refuges, LGBTQ+ Safe Space, a South Asian Women's Refuge and dispersed accommodation to support those that are unable to access traditional Refuges such as male survivors, those with pets and those facing multiple and complex disadvantage. Their dispersed model of safe accommodation ensures equal access for all. the organisation is a leading housing provider. They manage around 39,000 homes, serving 82,000 survivors across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. they're looking for like-minded people to join their team of over 800 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. The organisation reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply.

Children Young People and Families Development Worker

Salary £14.18- £14.63 per hr (depending on experience) Employment Part-Time, Weekends (April- October) Are you looking for a varied weekend summer job, working by the water? Chichester Harbour Conservancy have opportunities to join our Patrol team for the 2026 season in the role of Berthing Officer. You will need to be available for weekends from April to October. You will be the Chichester Harbour Conservancy representative on the hard and on the jetty at Itchenor, with a range of duties including: <ul> <li>Collecting harbour dues and visitor berthing fees.</li> <li>Issuing and checking harbour plaques.</li> <li>Providing advice and assistance to boat owners and members of the general public.</li> <li>Assisting vessels and tenders using the Itchenor jetty.</li> <li>Responding to VHF radio calls.</li> <li>Assist Patrol Officers with preparation of harbour craft.</li> <li>Understudy Patrol Officers whilst undertaking patrol and other duties.</li> <li>Accompany members of the patrol team on outreach events around the harbour.</li> </ul> We are looking for enthusiastic, proactive, team players with a good knowledge of boating and an interest in Chichester Harbour. The successful candidates will have customer service experience and be friendly and confident talking to members of the public. Essential qualifications include RYA Level II Power Boating certificate, RYA VHF Radio Operators Licence and a current First Aid Certificate. At Chichester Harbour Conservancy, we believe in creating a workplace that's all about excellence, collaboration, and empowerment. This is an great opportunity to gain experience working as part of a harbour team. The closing date for applications is 9am Monday 2nd February 2026. Candidates must be aged 18 or over and be available to attend the Berthing Officer training on 16th, 19th, 25th, 26th and 27th March. See full details of the role in the job description. Please apply using the Chichester Harbour Conservancy Application Form. Send your completed application form to For enquiries about the role please contact Closing date: Monday 2nd February :00am

Seasonal Berthing Officer

A leading architectural practice in Chichester is seeking a talented Associate Director to oversee operations and lead various project teams. The ideal candidate will demonstrate strong leadership, commercial acumen, and a desire to become an Equity Partner. With a competitive salary range of £80,000 to £90,000, this role offers flexible hours, potential hybrid working options, and benefits including healthcare and pension. This is a unique opportunity to progress rapidly within a well-established firm.

Architectural Associate Director - Path to Equity Partner

A local environmental organization is seeking a part-time Berthing Officer for the summer season, available on weekends from April to October. Responsibilities include collecting fees, assisting boat owners, and ensuring smooth operations at Itchenor jetty. Candidates must have essential boating qualifications and customer service experience. This role offers a unique opportunity to work in a dynamic environment, fostering teamwork and community engagement.

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