Senior IT Support Technician - Aerotron

We have an immediate vacancy for a Senior IT Support Technician to join our small IT team and fulfil a leading role in ensuring the smooth running of the Company’s IT infrastructure and also providing Desktop Support to both local and remote users. 

THE COMPANY

• Leading provider of aircraft product services to a global market
• Established in 1973 and highly successful
• Winner of the Queens Award for International Trade on two occasions
• Exciting plans for continued growth and expansion.

THE ROLE

• Proactively monitoring and maintaining the Company’s computer systems, networks and peripheral equipment; diagnosing and rectifying hardware, Microsoft software, email, backup and networking faults, and applications problems
• Overseeing the work and training the Junior IT Support Technician

• Aerotron uses an in-house system developed on Microsoft VBA client with a SQL server Database.  The main infrastructure comprises:
• Microsoft Windows Server 2016 running Hyper-V
• Microsoft SQL Server 2016
• Windows 7/10 clients with Microsoft Office 2013/16
• Remote Desktop (Remote Apps, RD Web)
• Microsoft Exchange Online with Mimecast Email Protection

THE PERSON

• 3-5 year’s similar experience in an IT critical environment within a commercial setting
• Sound knowledge of networks including printer networking, NAS, Routers, Firewalls, SAN, Fibre Switches, VPN, Anti-Virus, Wi-Fi, WAP, VLAN, VOIP and other networking technologies, including TCP/IP, DNS, DHCP, WSUS
• In-depth understanding of backups, backup software and restoration methods
• Knowledge of computer components and hardware, with the ability to assemble/upgrade/ fault-find desktop computers, servers and peripheral equipment
• Basic knowledge of SQL Server 2016; Web Server hosting
• Excellent communication, organisational, problem solving, skills and able to deal with changing priorities and urgent issues.
• Willing to travel to Glasgow with overnight stay 6-8 times a year.

THE REWARDS

• M-F; full-time, permanent; office based position
• Attractive salary
• Benefits include generous pension, private healthcare and on-site gym
• Modern office/warehouse facility with good working conditions and easy parking
• Opportunities for career development.

To apply please email your CV to Pauline Wells, HR Advisor, Paulinew@aerotron.co.uk or write to her at Aerotron Limited, Westley House, Fleming Way, Crawley, West Sussex, RH10 9GA.  Closing date for applications is MONDAY, 9 JULY 2018.