Sales Support Administrator - Frontier Pitts

Crawley, West Sussex
dependent on experience
08 Oct 2018
05 Nov 2018
Permanent
Full Time

Frontier Pitts 

JOB PURPOSE

To fulfil requirements in the areas of sales order processing and general office support. The following list of duties is not exhaustive.

  PRINCIPLE ACCOUNTABILITIES

Sales Support

·       Answering incoming telephone calls and dealing with sales enquiries, including gathering information from potential customer

·       Preparing costing sheet

·       Processing sales orders on computerised system

·       Preparing quotes for customers

·       Preparing ‘copy’ quotes for tender documents in conjunction with the Telesales Executive

·       Chasing up quoted work and monitoring quote in anticipation of an order

·       Updating forecast sheet for potential orders due

·       Sales support for Technical Sales Consultants

·       Dealing with incoming emails and sales in-box

·       Maintain customer database on specialised software

·       Keeping sales figures updated via white board/book/monthly spreadsheet

·       Preparing and presenting sales overview at annual sales meeting

·       Raising purchase requisitions for hotels, flights, car repairs & car hire

General office Duties

·       Filing

·       Shredding old quotes/paperwork when necessary

·       Signing for and checking postal/office deliveries

·       Sorting external mail and distributing it to the relevant department

·       Dealing with reception visitors and greeting guests

·       To liaise with other departments as necessary to ensure continued improvements to customer service and internal communications

    NATURE AND SCOPE

The person appointed will be highly motivated, enthusiastic, pro-active and organised, with a strong customer focus.

It is a varied role, and the post holder will demonstrate an ability to multitask calmly and efficiently within a busy and demanding environment.

The post holder may be required to attend trade shows or exhibitions for networking opportunities and to gain new product knowledge.

    KEY SKILLS

·       Minimum 1 years’ experience within a similar role, ideally within a sales office role, but formal qualifications are not required

·       A working knowledge of Eagle software will be an advantage, but not essential as training will be given

·       Highly motivated team player with a desire to meet targets

·       Ability to work under pressure and on own initiative

·       Adaptability

·       Strong customer focus

·       Microsoft Office skills essential (Word, Excel, and Outlook)

·       Excellent communication skills, both written and verbal

NO AGENCIES

The working hours are 8.30am – 5.00pm or 9.00 – 5.30pm. However, you will be required to work such hours as is necessary to carry out the role.

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