Sales Support Administrator - Frontier Pitts

 

JOB PURPOSE

To fulfil requirements in the areas of sales order processing and general office support. The following list of duties is not exhaustive.

  PRINCIPLE ACCOUNTABILITIES

Sales Support

·       Answering incoming telephone calls and dealing with sales enquiries, including gathering information from potential customer

·       Preparing costing sheet

·       Processing sales orders on computerised system

·       Preparing quotes for customers

·       Preparing ‘copy’ quotes for tender documents in conjunction with the Telesales Executive

·       Chasing up quoted work and monitoring quote in anticipation of an order

·       Updating forecast sheet for potential orders due

·       Sales support for Technical Sales Consultants

·       Dealing with incoming emails and sales in-box

·       Maintain customer database on specialised software

·       Keeping sales figures updated via white board/book/monthly spreadsheet

·       Preparing and presenting sales overview at annual sales meeting

·       Raising purchase requisitions for hotels, flights, car repairs & car hire

General office Duties

·       Filing

·       Shredding old quotes/paperwork when necessary

·       Signing for and checking postal/office deliveries

·       Sorting external mail and distributing it to the relevant department

·       Dealing with reception visitors and greeting guests

·       To liaise with other departments as necessary to ensure continued improvements to customer service and internal communications

    NATURE AND SCOPE

The person appointed will be highly motivated, enthusiastic, pro-active and organised, with a strong customer focus.

It is a varied role, and the post holder will demonstrate an ability to multitask calmly and efficiently within a busy and demanding environment.

The post holder may be required to attend trade shows or exhibitions for networking opportunities and to gain new product knowledge.

    KEY SKILLS

·       Minimum 1 years’ experience within a similar role, ideally within a sales office role, but formal qualifications are not required

·       A working knowledge of Eagle software will be an advantage, but not essential as training will be given

·       Highly motivated team player with a desire to meet targets

·       Ability to work under pressure and on own initiative

·       Adaptability

·       Strong customer focus

·       Microsoft Office skills essential (Word, Excel, and Outlook)

·       Excellent communication skills, both written and verbal

NO AGENCIES

The working hours are 8.30am – 5.00pm or 9.00 – 5.30pm. However, you will be required to work such hours as is necessary to carry out the role.