Network Research & Marketing Limited

Network Research are customer experience experts. They are experienced with a view. Since 1987 independently owned Network Research has helped many of the UK's best known companies improve their customers’ experiences. Their experience has given them a view on all elements of customer experience research from the market offering to brand and communications, NPD to satisfaction and loyalty. Every research programme is custom designed and bespoke to meet clients’ needs. The team at Network Research draws upon all the relevant in-house skills including qualitative and quantitative experts, four call centres (with 170+ CATI stations), online software, reporting portals and customer feedback systems. The company has 50+ head office staff, and over 400 agents based in office in four locations: London (HO), Bristol, Brighton and Edinburgh.