Account Handler

We are working with a growing insurance team looking to recruit an Account Handler to support a portfolio of large-scale property management clients.

This is an exciting role for someone with commercial property insurance experience who enjoys managing renewals, technical queries, and maintaining strong client relationships.

The Role

• Support the servicing of sizeable property management portfolios, including renewals, mid-term adjustments, and technical queries.
• Prepare and manage documentation for new business, MTAs, and renewals, ensuring accurate and timely data entry.
• Assist with the renewal process, ensuring all cover is bound by the relevant renewal dates.
• Liaise with clients and insurers to confirm cover, process policies, and chase outstanding documentation.
• Handle technical queries across a range of property risks, including residential, commercial, terrorism, engineering, and construction.
• Ensure compliance with legal, regulatory, and internal company policies.
• Manage account queries and credit control matters, escalating where required.

Experience Required

• Commercial insurance experience, ideally with a property focus.
• Strong customer service focus with excellent communication and relationship-building skills.
• Highly organised, process-driven, and able to analyse information effectively.
• Exceptional attention to detail and able to work proactively with minimal supervision.

This is a fantastic opportunity to join a collaborative, fast-paced team and make an impact on a large property portfolio.