Client Relationship Manager / EA
Procurement and Finance solution company, recruiting for a Client Relationship Manager / Executive Assistant to work closely with Management to strengthen client relationships.
About the Role
Your role as Client Relationship Manager will be focused on building and strengthening client relationships in the infrastructure sector, while working closely with the Management Team to drive new business opportunities and revenue growth. The successful candidate will actively promote our company and services, ensuring we deliver value and solutions that meet client needs. The primary territory focus will be Africa, the Middle East, and the Americas, with scope to expand into additional regions in the future.
Responsibilities
• To develop, assess and maintain effective client relationships.
• To be the main point of contact and manage client relationships through effective
communication and ensure feedback from clients is communicated back to the internal
teams.
• To produce client reporting to support internal reviews and management decisions.
• To focus on client relationships to obtain profitable further business from our clients.
• To engage in appropriate communications and interventions that may be required to
assist and support the activities of the internal teams.
• To deal effectively with all client enquiries and ensure prompt query resolution.
• To report and escalate any issues to the Management for action/resolution.
• To work closely with management and assist with travel planning and itineraries
including any tasks that are commensurate to the role.
Qualifications
The successful candidate will have the following experience and personal attributes
Required Skills
• Strong commercial acumen with the ability to build and maintain client relationships, to identify and capitalise on business opportunities.
• Agile thinker with the capacity to make informed decisions under pressure.
• Adaptable and flexible in a dynamic business environment.
• Exceptional attention to detail and commitment to quality of service.
• Experience working on Infrastructure and Construction projects desired.
• Articulate with excellent verbal and written communication skills.
• Collaborative team player who nurtures a positive work environment.
• Proactive attitude, with a hands-on approach to problem-solving and execution.
• Languages desirable for relevant territories.
• Experience with company due diligence, supported by financial acumen to interpret
financial statements would be a significant asset.
This role is a full-time office-based position near Gatwick. Please only apply if you are a commutable distance from Gatwick (or able to relocate) and have full UK working rights