Salary: Competitive
Hours: 37.5 per week, Mon - Fri
Location: Crawley, West Sussex – three days per week
Contract: 3 month fixed term contract
Closing Date: 3rd October 2025
In a nutshell
At Virgin Atlantic Airways, we believe that everyone can take on the world, and it's our vision to become the most loved travel company. As we embark on this next exciting stage of our journey, we're harnessing our spirit of entrepreneurship and innovation to challenge the status quo.
We’re looking for a conceptual designer, with a proven track record, who can help creatively shape the future of the Virgin Atlantic brand. We’re talking bringing big conceptual ideas to the table worthy of an iconic, global brand. With a keen eye for detail, finesse and craft – helping us bring our brand to life across many varied touchpoints across our exciting and broad customer journey.
As part of the Virgin Atlantic Brand & Marketing team, the Designer will work collaboratively within the design and creative team, and with key parts of the wider Virgin Atlantic business to deliver consumer-facing creative assets to the highest brand standards. As a guardian of our brand equity and creative quality, you will ensure the integrity of our house standards, whilst also pushing our thinking and creativity so we excel and stay relevant as a brand. The ideal candidate will be someone who lives our brand ethos of ‘See the world differently’ – bring out of category thinking into our industry, as well as learning from best-in-class brands in the world at large.
Day to day
Some of your key responsibilities as our Creative Designer will be:
- Taking briefs, and leading contact with stakeholders from across the business on creative requirements. Dissecting and understanding briefs in order to assess and developing the correct design response; determining where new briefs are required vs utilising existing templated creative assets.
- Producing high quality creative ideas and assets for all touchpoints across a range of products and services and asset solutions, ensuring that the Virgin Atlantic standards are adhered to at all times, and constantly seeking to push design standards even higher.
- Acting as a point of expertise and knowledge on the Virgin Atlantic brand, as well as all associate product style guidance, advising and informing others on correct brand-led decisions at all times, and proactively seeking to address any off-brand creative that is in market. This influence will extend to stakeholders across the business who need coaching and guidance to ensure design and creative solutions are on strategy.
- Ensuring work is developed and delivered on time, managing stakeholders as part of the process including feedback and amends, but always adhering to creative studio process to ensure work is effectively trafficked through the studio and timely decisions are made. Further, take accountability for spotting process improvements and identifying new ways of working to continuously improve effectiveness and efficiency.
- As a key member of the creative & design team, contributing to the larger creative ecosystem, working with stakeholders across the business, creating and executing world-class creative and design.
About you
In addition to the above, we are looking for our successful candidate to demonstrate the following:
- You will have experience working in a design capacity, preferably within a creative agency, within a strong portfolio to reflect design thinking and capability.
- Full working knowledge of key software is required; including but not limited to, Adobe Creative Cloud - InDesign, Illustrator, Photoshop essential.
After Effects, Premiere and Figma ideal. - You must be able to assimilate feedback and interpret internal stakeholder needs within the framework of brand guidelines.
- You’ll be an avid storyteller, able to explain your creative work with vision and flair.
- The ability to negotiate and explain design decisions to non-designers is important to uphold the principles of the brand guidelines and protect quality standards.
- Experience of influencing stakeholders to a correct brand decision is also important, as is clear communication on delivery expectations including timings.
If this sounds like you, and you would like to be on this exciting journey with us, we would love to hear from you!
Be yourself – Our differences make us stronger
Our customers come from all walks of life and so do our colleagues. That’s why we’re proud to be an equal opportunity employer, and actively encourage applications from all backgrounds. At Virgin Atlantic we believe everyone can take on the world - no matter your age, gender, ethnicity, sexual orientation, disabilities, religion or beliefs. We celebrate difference, and everything that makes our colleagues unique, by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong.
To make your journey with us accessible, and individual to you, we encourage you to let us know if you’d like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, (Recruitment@fly.virgin.com) feeling confident that we’ve got your individual considerations covered.