General Manager

The Perch Restaurant - Worthing Pier

Perched at the end of Worthing's iconic pier, The Perch Restaurant is a landmark dining destination offering panoramic sea views and a vibrant, all-day hospitality experience. From relaxed breakfasts to refined evening dining, we pride ourselves on exceptional food, outstanding drinks, and warm, genuine service in an unrivalled coastal setting.

About the Role

We are seeking an experienced and commercially focused General Manager to lead The Perch. This is a senior leadership position suited to a confident operator with a proven background in high-volume, quality-led hospitality.

You will be fully accountable for the performance of the business, leading a large team, driving standards, and delivering outstanding guest experiences while achieving strong financial results - all within a structured 45-hour per week contract.

Key Responsibilities

• Lead, inspire, and manage the entire restaurant team, creating a culture of excellence and accountability
• Oversee all day-to-day operations, ensuring seamless service from open to close
• Recruit, train, develop, and retain a high-performing management and front-of-house team
• Manage rotas, payroll, performance reviews, and team development
• Take ownership of financial performance, including budgeting, forecasting, and cost control
• Maintain exceptional standards of food quality, service, cleanliness, and compliance
• Oversee stock control, supplier relationships, ordering, and invoicing
• Act as the face of the restaurant, hosting guests and managing special occasions
• Handle guest feedback professionally, resolving issues quickly and effectively
• Ensure full compliance with health & safety, food hygiene, and licensing regulations

Experience & Skills Required

• Proven experience as a General Manager (or senior Deputy ready to step up) in a high-volume restaurant, pub, or premium hospitality venue
• Strong commercial awareness with a track record of meeting financial targets
• Excellent leadership, organisational, and communication skills
• Strong food and beverage knowledge, including allergens and dietary requirements
• Confident understanding of wine, beer, cocktails, and coffee
• Food hygiene certification (preferred)

Personal Attributes

• Passionate about hospitality where the guest always comes first
• Inspirational leader who leads from the front
• Calm, decisive, and solutions-focused under pressure
• Professional, approachable, and highly motivated

The Package

• £50,000 annual package, Plus gratuities
• Performance-related bonus
• 45-hour weekly contract
• Opportunity to lead one of Worthing's most iconic hospitality venues
• Long-term career progression within an independent, growing and supportive company

If you're an experienced General Manager looking for a flagship venue where you can truly make an impact, we'd love to hear from you.