Head of Leakage Operations

Summary:

The Head of Leakage is responsible for the overall delivery of the company network leakage reduction programme, overseeing every stage from the initial development of the strategic approach to the management of data and the initiation of remedial activities.

The role will be responsible for setting and tracking progress against the leakage strategy, specifically focusing on the reduction targets for AMP8 and the long term planning for AMP9.

As part of the Water supply directorate, the Head of Leakage acts as the primary technical specialist for the wider business, ensuring the leakage reduction are integrated across the regional operations, customer services and asset management teams.

Main responsibilities:

• Developing and maturing the management of network leakage to ensure consistent reduction across the network.
• Embedding "Waternet" as the primary data system providing 'single version of the truth' for all leakage targeting and annual reporting.
• Leading the delivery plans for both the immediate and long term leakage and network strategies.
• Oversee customers’ supply pipe issues programme to reduce leakage, improve C-Mex benefits and avoid regulatory fines.
• Work with teams across the business from regional operations teams to retail/customer service teams focusing on leakage and C Mex benefits.
• Ensure regulations inspections are carried out as required and targets for compliance met.
• Collaborate with the Water Quality and Regional Network teams to agree on delivery mechanisms and program targets.
• Liaise with Asset Management and Regulation team to implement and interpret OFWAT water balance reporting methods.
• Working with the Technology and Insights directorate to optimise annual leakage reporting and enhance data driven insights.

You'll need:
Skills / Qualifications / Experience

• Significant senior management experience within a utility or engineering environment.
• Proven experience developing and delivering network wide water leakage reduction strategies.
• Extensive experience working within regulatory frameworks and reporting methodologies.
• Significant experience in cross functional stakeholder engagement, particularly across retail and technical teams.

Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time.

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We want to be the water company people want to be supplied by and want to work for.

We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That’s why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.

Benefits package:

• Excellent Stakeholder pension scheme, up to 10% employer contribution.
• 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.
• Flexible annual leave policy to buy or sell holiday leave.
• Paid volunteering days.
• Cycle to work scheme.
• Health cash plan.
• Life assurance.
• Wellbeing related benefits.

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What can you expect from your recruitment?

• To apply for this position, please submit your CV on our career’s website.
• It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water.
• Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.

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If this sounds like the opportunity you’ve been looking for, apply now!

South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency.

Compensation package:

Starting on £90,000 + £9,844.66 car allowance + bonus