Housing Options Officer

Job Advert: Relief Duty Officer (Housing Options)

Contract: Initial 3-month contract

Working Pattern: Hybrid (2 days per week in the office)

First Recruitment are seeking an experienced Relief Duty Officer (Housing Options) to join our client's Housing Options Service on an initial 3-month contract. This is an excellent opportunity for a skilled housing professional to support a busy frontline team and make a real impact for residents at risk of homelessness.

Key Responsibilities

• Prevent homelessness through early intervention, tailored advice, and creative problem-solving.
• Investigate homelessness applications thoroughly and make timely, legally robust decisions.
• Work closely with Housing Associations to support early intervention under the "commitment to refer".
• Assess housing needs, identify risks, and provide realistic solutions to sustain or secure accommodation.
• Conduct home visits where appropriate to mediate and support households at risk.
• Secure suitable temporary accommodation for eligible clients and monitor their welfare.
• Work collaboratively with Social Services, Health, Probation, Police, and other agencies.
• Maintain accurate case records and contribute to statistical reporting.
• Represent the service at internal and external meetings, including multi-agency forums.

Candidate Requirements

• Minimum 2 years' experience working as a Housing Options Officer.
• Experience using Home Connections and/or HOPE systems is desirable.
• Access to a car
• Must hold a current DBS check.

Benefits once you begin temping with First Recruitment Services:

• 24/7 access to NHS approved GP telephone support and prescription services
• Access to the UK's largest employees discount platform
• Specialist medical assistance and support hotline
• Weekly pay
• Hundreds of gym discounts
• 24/7 access to mental health crisis support and counselling

Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment business in relation to this assignment.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability, or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications, and ability.