Aerospace MRO
We are seeking a confident, commercially driven Key Account Manager to join a specialist aircraft component MRO operating within the global aerospace sector.
This role is responsible for managing and growing key customer accounts, driving revenue through upselling and repeat business, and delivering an exceptional end-to-end customer experience - from initial enquiry through to aftercare. You'll act as a trusted partner to customers while working closely with internal teams to deliver tailored, compliant solutions.
Key Responsibilities
Manage a portfolio of key customer accounts as the main point of contact
Build long-term customer relationships and identify new business opportunities
Drive revenue growth through upselling and cross-selling
Prepare, negotiate, and manage quotations, RFQs, and purchase orders
Conduct contract reviews to ensure commercial and regulatory compliance
Collaborate with Procurement, Logistics, Finance, and Quality teams
Maintain accurate CRM and sales documentation
About You
Proven experience in sales or account management (aerospace, defence, or technical industry preferred)
- Experience working within an aircraft component MRO or parts supplier/distributer is highly desired
Strong commercial awareness with excellent negotiation and relationship-building skills
Customer-focused, proactive, and results-driven
Highly organised, adaptable, and comfortable managing multiple priorities
Confident communicator with strong written and verbal skills
Proficient in CRM systems and Microsoft Office 365 (ILS / Partsbase desirable)
If you thrive in a fast-paced, technical environment and take pride in building lasting customer relationships, we'd love to hear from you.