Sales Administrator

• Sales Administrator

• Job Type: Full-time
• Location: West Sussex
• Salary Range: £27k to £32k per annum

We are looking for a proactive and organised Sales Administrator to join a growing team. This role is crucial for ensuring smooth operations across sales, logistics, and customer service departments, providing comprehensive support and maintaining high levels of customer satisfaction.

Day-to-day duties of the role:

• Act as a key point of contact for customers, handling enquiries via phone and email.
• Liaise with internal teams including sales, logistics, and finance to ensure timely order fulfilment.
• Track orders and provide regular updates to customers on delivery status.
• Maintain and update CRM systems with accurate customer and order information.
• Support the sales team with administrative duties, reporting, and documentation.
• Resolve customer queries and issues promptly, ensuring a high level of customer satisfaction.
• Assist with preparing quotes, contracts, and proposals.

Required Skills & Qualifications:

• Previous experience in a Sales Administrator or customer service role.
• Strong organisational skills with excellent attention to detail.
• Confident communication skills, both written and verbal.
• Ability to multitask and prioritise workload effectively.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• A team player with a proactive, can-do attitude.

Desirable Skills:

• Experience using CRM or ERP systems (e.g., SAP, Salesforce, D365).
• Experience working within a fast-paced, customer-driven environment.

Apply online now if you feel this is the next career move for you.