Join Volution Ventilation UK in Crawley and be part of a team dedicated to innovation in ventilation solutions, where your skills can thrive and make an impact every day.
At Volution Ventilation UK, we are passionate about creating high-quality air movement and ventilation solutions that improve comfort and air quality across homes and workplaces. Based in Crawley, we offer a collaborative environment where innovation, technical expertise, and professional growth are encouraged. If you are motivated, eager to contribute, and want to work with a team that values creativity and excellence in the HVAC and ventilation industry, we would love to hear from you.
Technical Author
Hours of work: Monday to Thursday 8.45am – 4.55pm, Friday 8.45am – 4.25pm (37 hours)
Package: Salary dependent on experience, Technical Bonus, Annual leave 25 days plus bank holidays, Company Pension, Life Assurance, EAP
High-level role responsibilities
- Compile, write and produce user, installation and servicing manuals for new and existing products.
- Translate complex product information into clear, accurate and user-friendly technical content.
- Tailor manual content and presentation to suit users, installers and service engineers.
- Liaise with Engineering, Product Management, Approvals, Technical Support and Service teams to establish documentation requirements.
- Collate and verify technical information, illustrations, fitting instructions and wiring details.
- Create and manage technical illustrations and other visual content required within product manuals.
- Maintain existing manuals to reflect product changes, regulatory updates and formatting improvements.
- Control manual revisions and document filing through the Engineering Change process.
- Coordinate translated manuals for Group markets, including managing external translation suppliers and purchase orders.
- Plan and deliver documentation activities in support of new product-development timescales.
Essential skills and experience
- Experience producing user, installation and servicing manuals for technical products, ideally within HVAC or a comparable industry.
- Excellent written communication skills and the ability to explain technical information clearly for different audiences.
- Strong understanding of technical illustrations, fitting instructions and electrical wiring diagrams.
- Proficiency with technical publishing or design software such as Adobe InDesign.
- Competence with Microsoft Office applications, particularly Word, Excel and Outlook.
- Experience working with document control, drawing-management or engineering data-management systems.
- Familiarity with CE/UKCA approvals and relevant product, installation or regulatory standards.
- Strong workload-management and organisational skills, with excellent accuracy, attention to detail and the ability to manage competing priorities.