Trainee Mortgage Administrator
Trainee Mortgage Administrator
Full-time Office-based
£25,000 - £35,000 (depending on experience)
Interested in building a career in Mortgages / Financial Services?
This is a brilliant opportunity for someone who might be either at the beginning of their career, or wanting to transition their current skill set into a financial services environment
You'll join a supportive, well-established financial services company, focus on building mortgage adviser support skills, and benefit from full training and support, as well as a clear development pathway over time if desired.
The Role/ Company Info
This is a well-established team of around 20
The culture is social, supportive and collaborative. It's a close-knit team that works hard but also makes time for team events and a positive working environment.
This role would suit someone who enjoys a fast-paced setting, values teamwork, and wants to take real ownership of their work.
Role Details
- Supporting the mortgage and protection team with end-to-end case management.
- Managing client cases through to completion, ensuring deadlines and service levels are met.
- Acting as a key point of contact for clients, lenders and providers.
- Handling client queries and ensuring they are resolved efficiently and professionally.
- Assisting with more technical tasks such as research and suitability letter preparation (training provided).
- Working closely with advisers to ensure a smooth and high-quality client experience.
This is a hands-on role where you'll have real responsibility and the opportunity to develop your technical skills over time.
Benefits / Details
- £25,000 - £35,000 salary depending on experience.
- 23 days holiday plus bank holidays, increasing to 25 with service.
- Option to compress hours and finish early on a Friday.
- Company pension and death-in-service benefit.
- Modern Horsham office with free parking and close to the station.
- Support towards CeMAP qualifications and the opportunity to progress into a Mortgage & Protection Adviser role.
- Longer-term development options across the wider business, including potential pathways into wealth planning.
What they are looking for
- A professional and friendly approach
- Someone with previous administration experience and experience of communicating with customers
- A can do and proactive attitude with a keenness to learn
- Strong organisation and attention to detail
- A team player with a flexible mindset
- Someone keen to build a career within financial services
If you're looking for your first step into financial services - or want to utilise your admin experience in a structured, professional financial services environment - this could be a great fit.
Salary range
- £25,000 - £35,000