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We are currently recruiting for a Customer Service Advisor to join a busy and fast-paced operation on an initial 6-8 week temporary basis, with a possibility of a permanent role for the right candidate.This is a great opportunity for someone who prides themselves on delivering exceptional customer service, thrives in a collaborative environment, and enjoys being busy. The Role You will be responsible for providing best-in-class customer service to a wide range of stakeholders ensuring the operation runs efficiently and effectively at all times. Key Responsibilities <ul><li>Acting as a key point of contact for customers via phone and email, responding in a timely and professional manner</li><li>Building and maintaining strong customer relationships</li><li>Liaising effectively with internal teams to support daily operations</li><li>Handling customer queries and complaints efficiently and professionally</li><li>Assisting with delivery queries and resolving issues</li><li>Generating quotes and ensuring all queries are dealt with accurately</li><li>Completing all documentation and data input accurately and to company standards</li><li>Ensuring daily reporting is completed on time and to a high standard</li></ul> About You <ul><li>Previous experience in customer services</li><li>Excellent communication skills, both written and verbal</li><li>Strong attention to detail and high levels of accuracy</li><li>Confident handling queries and complaints in a professional manner</li><li>Well organised, proactive, and able to work under pressure</li></ul> What's On Offer <ul><li>Immediate start</li><li>6-8 week temporary assignment</li><li>Potential for a permanent position for the right person</li><li>Supportive team environment</li></ul>If you are looking for a short-term opportunity with long-term potential, and enjoy working in a customer-focused, operational role, we'd love to hear from you

Temporary Customer Service Advisor

We are currently recruiting for Temporary Customer Service Advisors on behalf of our client based in Portslade, Brighton. This is a short-term, office-based assignment starting Monday 2nd February, ideal for candidates seeking flexible daytime hours over a four-week period.Job Title: Customer Service Advisor Location: Portslade, Brighton Contract: Temporary - 4 weeks Start Date: Monday 2nd February Pay Rate: 12.21 per hour Hours: 5-6 hours per day between 9:00am and 4:00pm (4-5 days per week) The Customer Service Advisor position will involve carrying out structured mystery shopper calls using set scripts and background scenarios. The purpose of the role is to gather accurate service and pricing information and ensure existing records are kept up to date.Key responsibilities include:<ul><li>Making outbound calls using provided scripts</li><li>Collecting and accurately recording service and pricing information</li><li>Updating existing records and identifying discrepancies in data</li><li>Reviewing and documenting differences between current data and information provided over the phone</li><li>Maintaining a high level of attention to detail and consistency throughout all tasks</li></ul>What we're looking for:<ul><li>Previous experience in a customer service role within an office environment</li><li>Confident and professional telephone manner</li><li>Strong attention to detail with accurate data entry skills</li><li>Reliable and able to commit to the full duration of the assignment</li><li>Able to commute reliably to the office location (no parking available on site)</li></ul>This is a great opportunity for candidates looking for short-term work within a structured office environment. Immediate availability is essential due to the fixed start date.Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Agency in relation to this role.

2 Call Centre Temporary Jobs