field_job_employment_type

field_job_occupational_field_parents_all

job_organization_name

We are currently recruiting for a Customer Service Advisor to join a busy and fast-paced operation on an initial 6-8 week temporary basis, with a possibility of a permanent role for the right candidate.This is a great opportunity for someone who prides themselves on delivering exceptional customer service, thrives in a collaborative environment, and enjoys being busy. The Role You will be responsible for providing best-in-class customer service to a wide range of stakeholders ensuring the operation runs efficiently and effectively at all times. Key Responsibilities <ul><li>Acting as a key point of contact for customers via phone and email, responding in a timely and professional manner</li><li>Building and maintaining strong customer relationships</li><li>Liaising effectively with internal teams to support daily operations</li><li>Handling customer queries and complaints efficiently and professionally</li><li>Assisting with delivery queries and resolving issues</li><li>Generating quotes and ensuring all queries are dealt with accurately</li><li>Completing all documentation and data input accurately and to company standards</li><li>Ensuring daily reporting is completed on time and to a high standard</li></ul> About You <ul><li>Previous experience in customer services</li><li>Excellent communication skills, both written and verbal</li><li>Strong attention to detail and high levels of accuracy</li><li>Confident handling queries and complaints in a professional manner</li><li>Well organised, proactive, and able to work under pressure</li></ul> What's On Offer <ul><li>Immediate start</li><li>6-8 week temporary assignment</li><li>Potential for a permanent position for the right person</li><li>Supportive team environment</li></ul>If you are looking for a short-term opportunity with long-term potential, and enjoy working in a customer-focused, operational role, we'd love to hear from you

Temporary Customer Service Advisor

A leading grocery retailer in North Bersted is seeking a Customer Experience Manager to enhance the customer journey across the store. This role includes managing front-end operations, people management, and ensuring high service standards. The ideal candidate should possess extensive leadership experience in a fast-paced retail environment and demonstrate a strong commitment to customer satisfaction. Attractive benefits include a discount card, bonus schemes, and wellbeing support.

Store Experience Leader - Customer Service & Ops

Customer Service Executive - Employer Admin About People's Partnership: At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves. What you'll be doing: Our Customer Services team are the heart of People's Pension, making sure our customers receive excellent service and technical support. You will provide tailored responses to meet the needs of our customers, throughout the life of their relationship with us. You'll support the team and work with colleagues to ensure we meet our compliance and service standards and making sure we achieve our service level agreements. You will also effectively contribute to the achievement of the department's overall objectives and apply the Treating Customers Fairly (TCF) culture and principles within your role. Key Responsibilities: <ul><li>Managing a broad range of customer queries and requests across a range of products and processes, ensuring you provide professional and helpful service through effective customer communication. </li><li>Using your active listening skills and attention to detail in written communications, to understand and support customers so that their needs are understood - and service standards are maintained. </li><li>Supporting your colleagues on a day-to-day basis to resolve queries, build knowledge and confidence, and achieve quality and compliance standards. </li><li>Build and maintain relationships with both internal and external customers and third parties </li><li>Maintain a detailed knowledge and understanding of legislative and regulatory requirements, including Automatic Enrolment, TPR, FCA, DWP, HMRC, DPA and any other relevant rules to ensure we adhere to all regulatory requirements, complaint and compliance rules, to minimise risk to People's Partnership and our Customers </li><li>Handling customer complaints/resolutions and escalating these to the Complaints Team when a solution cannot be found. You'll ensure all issues are resolved and any learning opportunities are shared across the team. </li><li>Creating and reviewing process manuals to ensure they have a high level of accuracy</li></ul> What we're looking for: <ul><li>Educated to GCSE Level or equivalent. </li><li>Good working knowledge of Microsoft Excel &amp; Word. </li><li>Experience in Administration/Customer service. </li><li>Numerate with good attention to detail. </li><li>Proven ability to explain detailed and/or complicated information in simple, everyday language. </li><li>Excellent verbal communication skills. </li><li>Self-motivated, disciplined and organised and ability to work effectively unsupervised. </li><li>Ability to work under pressure and meet quality and performance targets. </li><li>Proven willingness to learn and understand the technical detail of workplace pensions and other financial products.</li></ul> Desirable Qualifications: <ul><li>Pensions experience </li><li>Complaint management experience </li><li>Vulnerable Customer experience </li><li>CII qualifications</li></ul> What you can expect from us: <ul><li>Generous pension contributions with an employer contribution of up to 14% </li><li>Real living wage </li><li>Income protection, critical illness cover &amp; death in service insurance </li><li>Employee healthcare </li><li>Parental and adoption leave </li><li>Learning &amp; development opportunities and study support </li><li>Travel season ticket loans </li><li>Grab &amp; Go Deli Caf </li><li>Volunteering days and charity payroll giving </li><li>Onsite gym </li><li>Ride-to-Work scheme </li><li>Social clubs and events</li></ul> Disability Statement People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best "you".

Customer Service Executive - Employer Admin

We are currently recruiting for Temporary Customer Service Advisors on behalf of our client based in Portslade, Brighton. This is a short-term, office-based assignment starting Monday 2nd February, ideal for candidates seeking flexible daytime hours over a four-week period.Job Title: Customer Service Advisor Location: Portslade, Brighton Contract: Temporary - 4 weeks Start Date: Monday 2nd February Pay Rate: 12.21 per hour Hours: 5-6 hours per day between 9:00am and 4:00pm (4-5 days per week) The Customer Service Advisor position will involve carrying out structured mystery shopper calls using set scripts and background scenarios. The purpose of the role is to gather accurate service and pricing information and ensure existing records are kept up to date.Key responsibilities include:<ul><li>Making outbound calls using provided scripts</li><li>Collecting and accurately recording service and pricing information</li><li>Updating existing records and identifying discrepancies in data</li><li>Reviewing and documenting differences between current data and information provided over the phone</li><li>Maintaining a high level of attention to detail and consistency throughout all tasks</li></ul>What we're looking for:<ul><li>Previous experience in a customer service role within an office environment</li><li>Confident and professional telephone manner</li><li>Strong attention to detail with accurate data entry skills</li><li>Reliable and able to commit to the full duration of the assignment</li><li>Able to commute reliably to the office location (no parking available on site)</li></ul>This is a great opportunity for candidates looking for short-term work within a structured office environment. Immediate availability is essential due to the fixed start date.Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Agency in relation to this role.

Huntress

Customer Service Advisor

Do you want to be part of creating a safer world? Without thinking about it, you meet us in your everyday life - at home, in transit, and at work. We are at the airport, where you commute, where you work, play and shop. Diverse in our offering, our customer outreach and in our mindset, Gunnebo Entrance Control is leading the transformation of the security business through digitalisation and connectivity for the continuous developments of smart entrance control. If you are passionate about being part of an exciting transformation journey working with a global, multi-cultural and highly motivated organisation, this is the opportunity for you. Gunnebo Entrance Control is small enough to see your ideas come to fruition, and big enough to realise your career goals. Role Overview We are seeking a highly organised and customer-focused Customer Service &amp; Billing Coordinator to join our team in Maresfield, UK on a permanent basis. This role plays a vital part in ensuring excellent customer service delivery, accurate billing, and effective management of customer accounts, supporting both operational and finance teams. The ideal candidate will have a strong understanding of customer portals, invoicing within a service-based business, and credit control processes. Experience using Microsoft Dynamics 365 (D365) is highly desirable. Responsibilities <ul><li>Serve as the primary point of contact for customer service inquiries within the security division.</li><li>Manage and maintain customer accounts through internal systems and customer portals.</li><li>Prepare, process, and issue invoices accurately and on schedule.</li><li>Handle credit control activities, including chasing outstanding payments and maintaining up-to-date records.</li><li>Process and raise credit notes in line with company policy and approval processes.</li><li>Collaborate with operations, sales, and finance teams to resolve billing discrepancies and ensure customer satisfaction.</li><li>Monitor and report on customer account status, billing trends, and overdue balances.</li><li>Assist with continuous improvement of billing and customer service processes.</li><li>Utilise Microsoft D365 and related tools for data management, reporting, and workflow automation.</li></ul> Requirements <ul><li>Proven customer service experience within the security industry or a related service-based environment.</li><li>Strong understanding of service invoicing processes and credit control principles.</li><li>Proficiency in using customer portals for account management and communication.</li><li>Experience with Microsoft Dynamics 365 (D365) preferred; strong MS Office skills required (Excel, Outlook, Word).</li><li>Excellent communication and interpersonal skills, with a customer centric approach.</li><li>High attention to detail and accuracy in data and financial transactions.</li><li>Ability to multitask and manage time effectively in a fast paced environment.</li><li>Problem solving mindset with a proactive attitude toward process improvement.</li></ul> About us The Gunnebo Group is a global leader in security, offering innovative products and services to protect and control the flow of people, and to safely secure valuables. Through our businesses and customers in retail, public transport, public and commercial buildings, industrial and high risk sites and banking, we operate worldwide through our 3,400 employees, 25 country locations and 10 production facilities. Serving customers in over 100 markets, together we create a safer world. Gunnebo Entrance Control specialises in entrance control solutions that enable our customers with increased efficiency, safety and end user experience. Our wide range of products are designed to create a safe environment without restricting freedom of movement, whether it is to enter the lobby of a company, a supermarket, an entertainment area, an industrial area or public transport. We shape the future of people flow management. Diversity Statement Gunnebo Entrance Control is an equal opportunity employer. We know that great minds don't think alike, and it takes all kinds of minds to make our products so unique. We welcome applications from all backgrounds and employment decisions are made without regards to race, colour, religion, origin, sexual orientation, gender identity or expression, age, disability, or any other dimension of diversity.

Customer Service & Billing Coordinator

A leading security solutions provider is seeking a Customer Service &amp; Billing Coordinator in Maresfield, UK. This role involves managing customer inquiries, accounts, and invoicing, ensuring excellent service delivery. The ideal candidate will bring customer service experience, a solid understanding of invoicing, and proficiency with Microsoft Dynamics 365. Strong communication and organizational skills are essential, as is the ability to work effectively in a fast-paced environment.

Billing & Customer Service Specialist

A global security solutions firm in Maresfield is seeking a Customer Service &amp; Billing Coordinator. The role is crucial for delivering excellent customer service, managing billing, and supporting finance teams. Candidates should possess service invoicing experience, outstanding customer service skills, and competency in Microsoft Dynamics 365. Join a company that values diversity and encourages innovative ideas to create a safer world.

8 Call Centre Jobs in United Kingdom