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A leading used car marketplace in Brighton is seeking a Customer Service QA Specialist. This role is crucial in ensuring quality across customer interactions such as calls and emails. Ideal candidates will have prior experience in quality assessments, a passion for customer service, and strong attention to detail. You'll work within a supportive team environment focused on coaching and continuous improvement. If you thrive in a fast-paced setting and are results-driven, we'd love to hear from you.

Customer Experience QA Specialist

An exciting opportunity to join us as a General Manager Location: West Sussex Working Days: Monday to Friday - 37.5 hours per week (or hours to suit the business) A quick look at the role: The General Manager will lead and develop the safe, efficient and profitable operation of a long term PFI contract, overseeing a diverse and high-performing service that includes a number of Transfer Stations and Household Waste Recycling Centres, a Materials Recycling Facility and a Transport Team, with a total workforce of approximately 220 employees. The successful candidate will focus on maximising productivity, continuously improving health and safety standards, and driving employee engagement, plant performance and increased recycling and diversion from landfill. Your core responsibilities: <ul> <li>To establish and maintain a strong health, safety and wellbeing culture that delivers continuous improvement. Set achievable targets and monitor progress including the implementation of all company policies and standards.</li> <li>To create, and implement an annual budget and fiscal plan, along with an agreed set of deliverables and objectives for the contract. Monitor and control business unit performance against budget and financial targets and implement tight cost control and identify synergy savings as part of margin improvement.</li> <li>Improve the culture for Environmental Awareness in all aspects of site operations. Monitor compliance and develop achievable targets for improvement including communication of these effectively to the team.</li> <li>To lead, develop, motivate, and maintain an effective management team and ensuring a positive, inclusive work environment. To create a culture of support for operations, maintenance, projects, technical and administration that drives the achievement of business targets and plans.</li> <li>Building an environment for people development and ensuring that such development is appropriately supported and facilitated to demonstrate clear opportunities for succession.</li> <li>To lead, drive and improve employee engagement and morale in line within the business requirements and employee survey feedback.</li> <li>To develop and implement new technologies, processes, and business types in order to enhance contract performance, reduce costs and improve safety standards.</li> <li>To develop strong relationships with the client and associated regional authorities to ensure collaboration, effective change management and compliant operations.</li> <li>Lead specific strategic groups as required and carry out any other such reasonable job-related tasks as the company may require you to undertake from time to time.</li> </ul> Essential requirements for the General Manager role: <ul> <li>Degree in Engineering, Scientific or Management / Finance discipline</li> <li>Experience managing a PFI contract or similar, preferably within a local authority setting.</li> <li>Management of capital and operational budgets</li> <li>Extensive industry experience in technical and operational management roles</li> <li>Understand relevant industry, transport and health &amp; safety legislation</li> </ul> And here's why you'll love it at Biffa. <ul> <li>Competitive salary</li> <li>Employee life cover</li> <li>Ongoing career development, training and coaching - because if you don't grow, we don't grow.</li> <li>Generous pension scheme.</li> <li>Retail and leisure discounts.</li> <li>Holiday and travel discounts.</li> <li>Bike to work scheme</li> </ul> At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that's shared by our 11,000+ people around the country, who trust us to provide them with a career that's always rewarding, often challenging, but never dull. We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you'll find us championing diversity and equality at every turn.

General Manager

A leading defense contractor in Hastings is seeking a Facilities &amp; EHS Manager to oversee Health &amp; Safety and facilities management. The role involves developing a Facilities Strategy, managing compliance, and leading a team. Ideal candidates will have supervisory experience, knowledge of facilities operations, and supplier management skills. The position offers a competitive salary between £43,200 to £62,000, flexible working arrangements, and a comprehensive benefits package.

Facilities & EHS Leader: Drive Safety & Compliance

Hastings, East Sussex, United Kingdom (On-site) Job Info <ul><li>Job Identification 2158</li><li>Job Category Administration</li><li>Posting Date 12/04/2025, 02:04 PM</li><li>Apply Before 01/05/2026, 09:00 AM</li><li>Locations Hastings, East Sussex, United Kingdom (On-site)</li><li>Working Hours 35</li><li>Salary £65,000 per annum</li><li>Salary From 65,000</li><li>Salary To 65,000</li><li>Working Pattern Full Time</li><li>Contract Type Permanent Contract</li><li>Number of Openings 1</li></ul> Job Description Closing date: 05 January 2026 at 9 am Interview date: TBCTogether, every child and young person can flourish.Who we areAt AllChild, we believe every child and young person deserves the right support, in the right way, at the right time, rooted in the relationships and communities they know and trust. We work with schools, families, councils and community organisations to create what we call SEA change: improving children's Social, Emotional and Academic wellbeing so they can thrive at school, in life, and in the future they choose.Since 2016, we've grown from a small start-up in West London to a thriving team now reaching over 1,700 children across London and Greater Manchester. We bring people together across sectors to co-design support that makes sense locally, building trusted partnerships that last. We are now ready to deepen our presence and impact by bringing AllChild to Hastings and Bexhill - places full of community pride and creativity, but where too many children still face barriers to opportunity and wellbeing.The opportunityThis is a rare opportunity to lead AllChild's work in a new region, helping more children and young people in Hastings and Bexhill to grow up well, surrounded by people and communities who believe in their potential. As Regional Director, you'll lead this next chapter of growth. Working hand-in-hand with local schools, councils and voluntary sector partners, you'll co-design and deliver our first AllChild programme in East Sussex, embedding a new way of investing in children's futures.You'll recruit, develop and lead a team of Link Workers who act as trusted adults for children, ensuring that support is early, joined-up and built around the child. You'll listen deeply to families, teachers and community leaders to shape a programme that reflects local strengths and needs. This is both a strategic and hands-on leadership role. You'll represent AllChild locally, build strong relationships across the community, and champion the voices of children and young people. You'll lead delivery, safeguarding and partnership development, while contributing to AllChild's national growth and learning.What we seekWe are seeking someone who shares our belief that real change for children happens when communities come together. You'll bring energy, empathy and determination, alongside experience of leading programmes for children and young people in education, social care or the voluntary sector.You'll be an inspiring and collaborative leader, skilled at building and developing teams, confident in navigating complex local systems and working with senior leaders in schools, local authorities and charities. An ability to act both strategically and practically is needed, and you will enjoy being equally comfortable shaping vision and driving delivery. You will be experienced in safeguarding and risk management, as well as come with an entrepreneurial and creative flair, with the resilience to work at pace and in new contexts.Above all, you'll be motivated by the belief that every child deserves to flourish, bringing ambition, deep connection and trust to make that happen. About Us Additional InformationYour starting salary will be pro rata if the above position is part-time or term-time only.

Regional Director (AllChild)

Welcome to Heretaunga, the area renowned for its rich and fertile landscape that is sustained by its life giving dews and waterways. Welcome to Heretaunga, whose beauty is observed by the sharp eye of the harrier hawk; a landscape rich in history and with an esteemed legacy of caring and providing for its inhabitants. Hastings District Council has a strong reputation as a progressive and innovative leader in the local government sector. Across the people and capability space, we've been focussing on initiatives to ensure we have an engaged and effective workforce that delivers for our communities, and we want to continue building on the significant achievements made to date. This role, which leads our operational HR functions, is key to continuing that momentum, so we are seeking a high performing and passionate senior HR professional to join our team. As our People Experience Manager, reporting to the GM People &amp; Capability, you'll play a key role in maintaining and further strengthening an engaged and effective workforce. You'll lead a capable and committed team responsible for generalist HR, learning and development, and payroll functions. This is a senior leadership role where you'll have the opportunity to influence organisational culture and drive strategic people initiatives, alongside employment relations responsibilities. This pivotal leadership role, operating in a changing environment, calls for an experienced and strategic HR practitioner who combines operational expertise with a people first mindset. You will bring a wealth of practical skills, proven experience, and a collaborative approach to deliver outcomes that matter. As People Experience Manager, you'll oversee the delivery of core HR services and processes, ensuring efficiency, compliance, and continuous improvement. The role includes responsibilities across remuneration, workforce planning, employment relations, systems optimisation, and supporting organisational change initiatives. You'll work closely with managers and senior leaders to embed best practice and further enable a high performing, engaged workforce. To succeed, you'll need resilience, adaptability, and a genuine passion for the people side of business. You'll be an astute communicator, someone who thrives on managing multiple demands, a problem solver, and a trusted advisor whose decisions are grounded in experience and sound judgment. An appropriate tertiary qualification in HR, business, or a related discipline is essential, along with demonstrated leadership in HR operations. If you're ready to make an impact and help shape the future of our organisation as it delivers for our community, we'd love to hear from you. Situated in the heart of Ngāti Kahungunu, the Hastings district and Hawke's Bay offer an enjoyable environment in which to live, work and play. We are an equal opportunity employer and we value diversity. Are you keen to be a part of our journey? Job Description People Experience Manager JD (if you are viewing this via SEEK- please visit the careers page on our website for a copy of the Job Description) Click here to find out about all the great reasons why you'll want to work for us. Please Note: The vacancy closing date may be subject to change if a suitable candidate is found, so don't delay in making your application. At this stage we are intending holding interviews for this role on Wednesday 10 December.

People Experience Manager

It's an exciting time to be involved in water resources in the UK. In recognition of the considerable challenges that we will face in the future, the industry regulator Ofwat has made the biggest investment in infrastructure since privatisation, with £4 billion to boost water supply and £2 billion for Nature Based Solutions in the recently published draft determination for the period 2025-30. This includes funding for significant solutions to ensure long-term national resilience, security of supply for the future and lowering demand through unprecedented leakage reduction and smart meter installation programmes.Stantec's engagement with water resources planning initiatives across the UK and Ireland has grown significantly since 2020. This has included working on several Strategic Resource Option (SRO) investigations in England and Wales, Water Resource Management Plans (WRMPs), Drought Plans, and WINEP Water Resources schemes. Stantec will continue to focus on this in 2025 and beyond, helping water companies deliver their AMP8 schemes and plan for the future.Our water resources team works with water companies, regulators (such as the Environment Agency and Ofwat), design engineers, contractors, planners, and other stakeholders to help achieve positive outcomes for projects.As a member of our multidisciplinary and collaborative team, you will:<ul><li>Be involved in leading the planning, delivery and implementation of water resource projects, ensuring they adhere to scope, budget, timescale, quality and regulatory requirements.</li><li>Be expected to bring experience to the team and support the development of early career team members in technical areas such as development of WRMPs, Regional Water Resource plans, Drought Plans, water resource modelling, demand management or forecast, options development, optimisation, regulatory environmental assessment (HRA, SEA, WFD etc) and/or development of SROs through the RAPID led gated process.</li><li>Have a client-facing role and a willingness to grow your internal and external networks to achieve positive outcomes for your projects.</li><li>Have experience running commercial projects, bids and proposals within budget.</li><li>Support the wider Water and Environment department when required, complementing the other specialisms within the teams and working flexibly on various projects.</li></ul> About you We welcome people from varied backgrounds (regulatory, water company, academia or consultancy) who have recent experience applying their knowledge of water resources in policy and technical areas. We are looking for people used to working in fast-paced multidisciplinary teams, working closely with their clients, statutory authorities, and other stakeholders. Ideally, you will have had previous involvement in the assessment and development of WRMPs, regional plans, SROs and/or Drought Plans.We are looking for the following areas:<ul><li>Strong experience in water resources-focused projects undertaking: Assessment and development of WRMPs, drought plans and water resources regional plans, development of components of the supply-demand balance, hydrological, hydrogeological and/or water resources assessment, demand forecasting, options appraisal and/or development of risk and uncertainty</li><li>Strong experience in WINEP investigations, Environmental Destination, Water Framework Directive assessments, Permitting and Abstraction licencing, wider catchment management, climate change impact assessments/and options appraisals</li><li>Extensive experience in the water industry</li><li>A degree in a relevant subject, such as geography, geological sciences, environmental science, civil or environmental engineering and preferably hold a postgraduate degree in hydrology, hydrogeology and/or water resources management.</li><li>Actively involved with relevant institutions such as CIWEM, theInstitute of Civil Engineers or the Institute of Water and either chartered or working towards your professional chartered status.</li></ul>Feel free to get in touch to discuss our opportunities, we don't expect people to fulfill the whole set of requirements listed above. We have an interesting, versatile and fast-growing workload within the water resource team that requires a diverse background of skills, experience and knowledge. About Stantec The Stantec community unites more than 32,000 employees working in over 450 locations across 6 continents. We have been working with our clients and communities in the UK for over 150 years. We plan, design, deliver and manage the development and infrastructure needed to support the creation of sustainable, healthy and prosperous communities.Our teams provide effective and relevant solutions, translating our clients' vision into valued consents, deliverable plans for projects and programmes, and efficient designs for delivery, based on technical excellence and deep market insights. We deal with today's challenges, but also keep a fairer, better tomorrow in sight, looking at how we deliver clean growth, support radical changes in our economy and meet the needs of future communities.Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, colour, religion, sex, national origin, age, marital status, genetic information, disability, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with laws and regulations and ensures equitable opportunities in all aspects of employment.Building an inspired, inclusive work environment that attracts, supports, and develops world-class talent is a crucial key to our success. If you are excited by this role but worry that your experience doesn't exactly align, we encourage you to apply.At Stantec we want you to perform your best at every stage of the recruitment process and are committed to ensuring it is accessible to all. If you need any support or require adjustments to be made then please contact we will talk to you about how we can support you.ReqID: 7423

Senior Principal Water Resource Consultant

What we do. Electric Car Leasing Why we do it. Greener. Fairer. Future. We are looking for a Customer Operations Specialist who can help us deliver our mission to make it seamless for individuals and businesses to make the transition to zero-carbon driving. This customer-facing role will focus on carrying out, and suggesting improvements to our existing processes, ensuring that our customers have delightful, memorable experiences. Things move fast, here at OEV, so your input will also help shape the future of how we interact with our customers at all the stages of their journey. We are growing rapidly and there is a relentless focus on scalability whilst maintaining the highest levels of customer satisfaction. This is an early junior hire into the Ops team, so there is lots to do but also a chance to influence how we provide our service and plenty of development opportunities. Over time you will also support us in building the customer experience team as we hire more Operations Specialists in the future. This role will be based out of our London or Brighton office 3 days a week. What you'll do<ul><li>Work with colleagues in the customer experience team and across other parts of the business to ensure that our customers receive the best experience during every interaction</li><li>Specifically, manage customer journeys from contracting right through to car delivery and after, escalating issues where needed</li><li>Feedback on our current service processes and systems and propose changes where necessary, based on prior experience</li><li>Problem solve! Ensuring everything is ready for the customer to enjoy a smooth transition and removing any blockers if they arise</li><li>Help us to plan for growth in terms of customers and the team and get stuck in where necessary to affect this</li></ul>What you'll need<ul><li>Don't worry, previous knowledge of EVs/the automotive industry is not required!</li><li>A passion for problem solving and going above and beyond to ensure you deliver a great customer experience</li><li>Experience working independently and as part of a close-knit team</li><li>A curious and keen-eye for detail to spot areas of improvement - we love hearing examples!</li><li>To be a natural finisher and an effective operator - you leave no loose ends in your path</li><li>To want to be part of a rapidly growing company and be comfortable adopting changes quickly</li></ul>Why else you'll love it here<ul><li> Octopus Electric Vehicles , part of the Octopus Energy Group, won the Sunday Times best company to work for in 2024. We were named 6th out of the top 100 start-ups to work for by Tempo in 2025 and on Glassdoor we were voted 50 best places to work in 2022 . Our Group CEO, Greg has recorded a podcast about our culture and how we empower our people</li></ul><ul><li>Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit!</li></ul><ul><li>Octopus Energy Group is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! Visit our perks hub - Octopus Employee Benefits </li></ul> About usThe electric revolution has arrived - and from 2035 you'll no longer be able to buy a new petrol or diesel car in the UK.We're building a whole new way for drivers to join the electric charge and not only learn about and shop for their EV online, but experience a 'lease for life' through an industry changing customer experience. This is the chance to join one of the UK's most exciting start-ups - making it easy for individuals and businesses to go electric by getting their car, charger and energy all in one cracking deal.Octopus Electric Vehicles launched in 2018 to make it seamless to switch to cleaner, greener driving. Our mission is to drive sustainable change, decarbonise the planet and provide our customers with fair pricing and a fantastic experience.We're an Octopus Energy company-an innovative new energy supplier. We are part of the Octopus Energy Group, which seeks to improve the lives of millions of people by transforming the industries we operate in. The Octopus Group incorporates Octopus Energy, Octopus Healthcare, Octopus Investments, Octopus Property, Octopus Ventures and Octopus Labs.Please note we use AI to help us assess applications fairly and objectively.If this sounds like you then we'd love to hear from you. Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

Customer Operations Specialist

A leading waste management company in the UK seeks a General Manager to oversee a PFI contract, ensuring safe and profitable operations across various sites. The role involves leading a diverse team, managing budgets, and improving safety and environmental awareness. The ideal candidate will have a degree in Engineering or Management, experience in technical roles, and a thorough understanding of relevant legislation. Competitive salary and excellent benefits are offered, along with opportunities for career development.

Waste & Recycling Operations Leader

A leading tech company in Brighton is seeking a Senior Software Engineer to join their team. In this role, you'll design, build, and maintain features for both customer-facing and internal applications, focusing on JavaScript and React. Candidates should have strong experience in JavaScript development and collaboration within agile teams. The position supports a hybrid work model with flexible in-office attendance.

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