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Customer Service AdvisorBurgess Hill, Temporary (at least 5 weeks), 12.21 p/h (+ 1ph attendance bonus), Monday to Friday 9am - 6pm, pension, holidayThe Role Due to continued success, our client, a well-established outsourced contact centre, based centrally in Burgess Hill, has a fantastic opportunity for a number of Temporary Customer Service Advisors to join their dynamic team.Initially this is for a 5-week assignment, but there is potential it could extend beyond this date. Please only apply if you can start immediately and are available to work full-time until at least the end of December. Working alongside a team of experienced customer service representatives, you will be responsible for working on behalf of a business who deliver prescription medication to customers, making calls to schedule their deliveries and collections, and receiving calls in relation to this.<ul><li>Making outbound calls to customers to arrange delivery of prescription medications</li><li>Updating a centralised database with information gained within the calls.</li></ul>Requirements We would expect the successful Customer Service Advisor to have excellent communication skills and an enjoyment for engaging with customers. You will be empathetic in your communication style and be comfortable speaking with sometimes vulnerable customers. Due to the nature of the work, you will need to undertake a DBS check (funded by the Company). You will be comfortable using computers and picking up new systems, with a particular ability to convey and record information accurately. Previous office experience would be ideal, but not essential as full training can be given to those with the right attitude.This role could suit someone who has worked as Customer Service Advisor, Call Centre Agent, Customer Representative.Company Information Our client is a well-established business with 20 years' experience in providing call centre operations to a wide variety of businesses. You will be joining a dynamic team and part of a business who value their staff. They are centrally located in Burgess Hill only a 3-minute walk from the mainline train station.Package 12.21 p/h (+ 1ph attendance bonus) (permanent salary would be 25,396.80 + attendance bonus of up to 2080 per year)Monday to Friday 9am - 6pmWeekly payHoliday payPensionTravail Employment Group is operating as an Employment Business. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.

Customer Service Advisor

Customer Relations Manager Temporary - Permanent 36 Per Hour Umbrella Crawley Hamilton Woods Associates are currently recruiting for a Customer Relations Manager to work across several sites and act as the main post of contact for customers.Duties and Responsibilities of the Customer Relations Manager:<ul><li>Act as the main point of contact for customers, providing support and guidance from reservation through to aftercare.</li><li>Conduct pre-handover inspections to ensure homes meet quality standards before completion.</li><li>Manage post-completion defects, snags and warranty issues, ensuring all items are logged, monitored and resolved within agreed timescales.</li><li>Carry out customer courtesy visits and accurately record identified issues on internal systems.</li><li>Handle escalated customer complaints and work towards timely, fair and customer-focused resolutions.</li><li>Liaise closely with site teams, build managers, contractors and the customer service department to keep customers updated and ensure work is completed to standard.</li><li>Support the delivery of high customer satisfaction scores, including NHBC 8-week and 9-month surveys.</li><li>Educate customers around warranty coverage, aftercare processes and what they can expect after moving in.</li><li>Identify trends or recurring issues and provide feedback to internal teams to drive continuous improvement.</li><li>Maintain accurate documentation, progress updates and weekly reports for management.</li><li>Ensure all customer interactions are handled professionally.</li></ul>Essential Requirements of the Customer Relations Manager:<ul><li>Previous experience within a similar position</li><li>Strong customer service skills</li></ul>To be considered for this exciting role, please contact Lucie Houston - Managing Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful

Customer Relations Manager

My client is currently looking for a full-time Customer Service Coordinator to join the team on a temp to perm basis. Day to day you will handle calls from service users, family members and healthcare professionals acting as the first point of contact for any queries or orders regarding our community healthcare equipment. You'll be working as part of an engaged and motivated team, for a company committed to reward and recognition for a job well done. The Role: <ul> <li>Assist and manage incoming calls, answering any queries in a timely and professional manner</li> <li>Coordinating orders to be delivered, installed and collected by their Driver Technicians</li> <li>Order analysis by checking and identifying any errors made on online orders</li> <li>Invoicing and entering of orders via the online system</li> <li>General administration that supports daily activities and duties </li> </ul> What they are looking for? <ul> <li>Strong experience in a similar busy and fast paced office environment</li> <li>Relevant telephone based customer service experience</li> <li>Good attention to detail and accuracy</li> <li>Previous administration and diary management experience</li> <li>Professional and confident manner on the telephone and through email</li> <li>Competent IT skills with Microsoft Office programmes and ability to learn new systems</li> </ul> <ul> <li>Monday to Friday 08 00 </li> <li>1 in 5 weekends on rota basis, time off in lieu</li> <li>33 days holiday (including bank holidays) plus optional 5 days unpaid (pro rata for part-time staff)</li> <li>Company Pension Scheme</li> <li>Life Assurance</li> <li>A rewards scheme - 200+ exclusive perks and discounts from leading retailers and leisure outlets</li> </ul> We endeavour to reply to all applications, however, if you haven t heard from us within 7 days, you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements placed by Grafters Recruitment Consultants / Grafters Accountancy Personnel.

Customer Service Coordinator/Advisor

CUSTOMER CARE TEAM- EASTBOURNE The Customer Care Team provides the highest level of customer support via telephone, email and online. As Customer Care Advisor you will be the first point of contact for customers and will be a member of a fast-paced, multi-skilled customer service team, proactively managing and resolving a wide range of customer requests, making a rapid assessment of the best next steps, and helping customers to get the help and support they need. PRINCIPAL ROLES AND RESPONSIBILITIES <ul> <li>Setting up new customer accounts and making welcome calls.</li> <li>Closing customer accounts when customers move home.</li> <li>Proactively resolving customer billing queries over the phone and via email.</li> <li>Setting up and managing Direct Debits and taking phone payments.</li> <li>Interacting with customers daily, via telephone or email, responding to their questions</li> <li>Successfully managing and resolving customer complaints or concerns, proactively implementing any lessons learnt to improve future service delivery.</li> <li>Paid emergency out of hours cover.</li> </ul> KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED <ul> <li>Minimum of 2 years experience in a fast-paced customer service call centre environment.</li> <li>Customer service orientated with strong customer communication skills, including the ability to handle difficult conversations confidently and with diplomacy. Previous experience in a client liaison or customer service role is essential.</li> <li>Excellent interpersonal skills with a demonstrable ability to establish and maintain excellent working relationships with a wide variety of key stakeholders, including clients, contractors, and customers.</li> <li>Excellent written communication skills.</li> <li>Must be a team player.</li> <li>Strong attention to detail.</li> <li>Self-starter, driven by success and able to work well under pressure.</li> <li>Organised and methodical, with the ability to prioritise and maintain an orderly workflow.</li> <li>Excellent IT skills proficient with Microsoft Office Suite and able to quickly learn new software.</li> <li>Reactive and proactive problem-solving skills.</li> <li>Awareness of legislation and requirements surrounding data protection and privacy.</li> </ul> We endeavour to reply to all applications, however, if you haven t heard from us within 7 days, you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements placed by Grafters Recruitment Consultants / Grafters Accountancy Personnel.

Customer Care Advisor

Role: Sales Advisor Location: Brighton, East Sussex Contract: Full-time, Permanent, fully office based Salary: 25,000 per annum + excellent commission structureWe're recruiting on behalf of a growing and well-established company in the centre of Brighton!They are looking for motivated and dynamic sales professionals to join their friendly contact centre team.Responsibilities include: <ul><li>Making daily outbound calls to existing customers to upsell on the company's products and services.</li><li>Answering inbound calls from customers with product enquiries.</li><li>Delivering excellent customer service with a focus on retention.</li><li>Providing in depth product knowledge.</li><li>Maintaining accurate CRM records and follow all compliance procedures.</li></ul>Candidates should have experience in both inbound and outbound sales, ideally gained within a call centre environment. Strong communication abilities and excellent customer service skills are essential for success in this role. You must be comfortable working in a fast-paced setting and managing a high volume of calls.If you're driven, customer-focused, and looking to grow your sales career, please submit your CV today!Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

Sales Advisor

Customer Service Co-Ordinator Wanted - Consistent Work &amp; Weekly Pay Location: Hailsham Shifts: 08:00 - 17:00 Plus 1 in 5 weekendsThe Best Connection is a recruitment agency, and this position is being offered on a Temporary-Permanent basis. We are currently looking for a full-time Customer Service Coordinator to join our client in Hailsham. The day to day role will include handling calls from service users, family members and healthcare professionals acting as the first point of contact for any queries or orders regarding our clients community healthcare equipment. You'll be working as part of an engaged and motivated team, for a company committed to reward and recognition for a job well done. You'll be responsible for: <ul><li>Assist and manage incoming calls, answering any queries in a timely and professional manner. </li><li>Coordinating orders to be delivered, installed and collected by our clients Driver Technicians. </li><li>Order analysis by checking and identifying any errors made on online orders. </li><li>Invoicing and entering of orders via an online system. </li><li>General administration that supports daily activities and duties. </li></ul>(Please note: your role may not be limited to these tasks) Requirements: <ul><li>Right to work in the UK. </li><li>Access to a device to complete an online application. </li><li>Reliable and punctual. </li><li>Previous experience in a similar role </li><li>Good attention to detail and teamwork skills </li></ul>Benefits: <ul><li>Competitive hourly rate </li><li>Weekly pay - every Friday </li><li>Temp-to-perm opportunities </li><li>Quick 15-minute registration process </li><li>Access to hundreds of jobs across East Sussex </li><li>Nationwide support from 85+ branches (easy transfer if you relocate) </li></ul>Apply now and one of our friendly team members will be in touch to arrange your application. Want to know more? Check us out on Or visit us in person: 99 South Street, BN21 4LU Please note: All positions are subject to availability. Due to high volumes of applications, please allow up to 10 working days for a response. If you haven't heard from us in that time, unfortunately you've not been successful.

The Best Connection

Customer Service Co-ordinator

Customer Service Advisor Crawley Up to 28,000 + bonus, overtime and on-call payments Looking for a role where no two days feel the same? This growing technology-led organisation is looking for a Customer Experience Coordinator to keep things running smoothly and ensure customers receive exceptional support every time they get in touch.The role You'll be the first point of contact for incoming customer calls, logging requests, allocating engineers and keeping everyone updated. Alongside the day-to-day, you'll take a proactive approach to planning upgrades, scheduling routine maintenance and keeping service activity on track. From coordinating engineer diaries to ordering parts and raising quotes, you'll play a key role in keeping operations seamless.What you'll bring<ul><li>Strong administration background</li><li>Experience scheduling or coordinating teams/engineers</li><li>Excellent organisation and attention to detail</li><li>Confident communication skills and a customer-first mindset</li><li>Ability to juggle tasks, stay calm and work both independently and with the wider team</li><li>Confident using systems and quick to learn new ones</li></ul>Why join?<ul><li>A business with real purpose and strong values</li><li>Development and training opportunities</li><li>25 days' holiday rising with service</li><li>Defined contribution pension scheme</li><li>Flexible benefits platform (healthcare, dental, wellbeing and more)</li><li>Employee Assistance Programme and wellbeing app</li><li>Paid volunteer day each year</li><li>Inclusive employer recognised in the UK's Top 50</li></ul>If you thrive in a fast-paced support role and enjoy keeping everything (and everyone) on track, this is a brilliant opportunity to join a collaborative, growing team.Apply now to find out more.Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Trainee Enforcement Agent Brighton £24,500 (OTE £65k+) Join a growing enforcement company and kickstart your career as a Trainee Enforcement Agent. No certification needed full training provided! Work in the field helping people resolve debt issues on behalf of local authorities. What you ll do: <ul> <li> Visit properties to engage with individuals and recover unpaid debts </li> </ul> <ul> <li> Help people understand their financial options and set up payment plans </li> </ul> <ul> <li> Learn to assess vulnerability and provide respectful, ethical enforcement </li> </ul> <ul> <li> Receive full support and training to become a Certificated Enforcement Agent </li> </ul> What they re looking for: <ul> <li>Full UK driving licence (2+ years) </li> <li>Confident, empathetic communicator </li> <li>Self-motivated, professional, and ready for a challenge </li> <li>Previous debt collection or military or police force experience would be a benefit </li> </ul> Perks: <ul> <li>Company vehicle + fuel card </li> <li>Equipment provided (iPad, bodycam, vest) </li> <li>33 days holiday </li> <li>Wellbeing &amp; mental health support </li> <li>Career development &amp; ongoing training </li> <li>Team socials in a friendly, family-run business </li> </ul> DBS and CCJ/VA checks apply. Previous field/customer experience a bonus, but not essential.

Trainee Enforcement Agent

<ul><li>Job Title: Senior Account Manager</li><li>Location: Eastbourne</li><li>Salary: 45,000k- 50,000k </li><li>Job type: Permanent</li><li>Working Pattern: Monday - Friday / 9:00am-5:30pm</li></ul>Our client is a leading UK-based online auction company, known for its vibrant, innovative approach and commitment to delivering an outstanding service. They are currently seeking an enthusiastic and experienced Account Manager to join their dynamic team.The ideal candidate will be a confident communicator with a proven track record in account management, capable of handling multiple client relationships with efficiency and excellence. Position Summary: As an Account Manager you will play a key role in building and maintaining strong, long-lasting customer relationships by partnering with clients and understanding their needs. You will oversee a portfolio of assigned clients, develop new business from existing clients, and actively seek new sales opportunities. Key Responsibilities:<ul><li>Serve as the main point of contact for all client account management matters.</li><li>Build and maintain strong, long-lasting client relationships.</li><li>Develop trusted advisor relationships with key accounts and customer stakeholders</li><li>Ensure timely and successful delivery of solutions according to customer needs and objectives</li><li>Develop new business with existing clients and/or identify areas of improvement to meet sales quotas by demonstration of software services to upsell to clients</li><li>Prepare reports on account status.</li><li>Collaborate with sales team to identify and grow opportunities</li><li>Manage existing contract renewals.</li><li>Assist with challenging client requests or issue escalations as needed</li></ul> Role Requirements: <ul><li>Proven work experience as an Account Manager or similar </li><li>Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organisation.</li><li>Solid experience with CRM software and MS Office.</li><li>Experience delivering client-focused solutions to customer needs.</li><li>Proven ability to juggle multiple account management projects while maintaining attention to detail.</li><li>Excellent listening, negotiation, and presentation abilities.</li><li>Strong verbal and written communication skills.</li></ul>Benefits:<ul><li>Competitive salary</li><li>Convenient town centre office with excellent access to train links</li><li>Active and inclusive social committee</li><li>On-site games room stocked with complimentary snacks and drinks</li><li>Relaxed, casual dress code</li><li>Supportive and welcoming team environment</li><li>Bright, modern, and open-plan workspaces</li></ul> if you are interested in this exciting opportunity please click 'APPLY NOW' and a consultant will be in contact.

Senior Account Manager

A great company in central Brighton are looking for a Customer Service Executive to join them. They offer a great range of benefits as listed below and as a company they offer a professional service to their clients and customers. The Brighton office is modern and vibrant, great place to work. The customer service role involves administration, customer service via phone calls, webchat and emails and working with multiple systems so excellent customer service skills, the ability to problem solve and being able to remain calm under pressure is key as well as having a good technical aptitude for databases, Google Drive and Microsoft Office. As a Customer Service Executive you will: <ul> <li>Work with customers on the phone, via live chat and email to help them use and understand the service and the data provided, working within set SLAs</li> <li>Handle general client queries and monitor / handle external and internal emails</li> <li>Place customer orders using multiple and sometimes complex systems</li> <li>Learn and maintain product and service knowledge</li> <li>Set up client accounts and provide support to new customers including quotations</li> <li>Promote existing and new products and services where required</li> </ul> Skills &amp; experience required: <ul> <li>Previous phone / office based customer service experience ideally</li> <li>Good computer literacy and administration skills</li> <li>High attention to detail and good accuracy levels</li> <li>An aptitude for problem solving</li> <li>Previous experience with Google Drive, technical systems and CRM systems is a strong advantage</li> </ul> Salary, hours &amp; company benefits: <ul> <li> 25,260 per annum</li> <li>Monday to Friday 9am to 5.30pm</li> <li>Flexible working - hybrid with 3 days per week in the office and 2 from home</li> <li>25 days holiday plus public holiday plus Birthday day off and option to buy or sell holiday</li> <li>Share incentive plan</li> <li>Pension scheme</li> <li>Life assurance scheme</li> <li>Income protection plan</li> <li>Comprehensive discounts at major retailers</li> <li>Wellbeing centre</li> <li>Access to free health and fitness classes and other perks</li> <li>Volunteer days</li> </ul> Wild Recruitment Ltd T/A First Recruitment Services are acting as an Employment Agency in relation to this vacancy.

28 Customer Service Jobs in 33-34 East St, Brighton and Hove, Brighton BN1 1HL, UK