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DescriptionTelemarketing Executive Brighton City Centre Full Time- Office Based Purpose of the Role: The Telemarketing Executive is key in driving directly generated income for the business, and as such is a critical role in the overall sales process.You will target key businesses within our customer demographic, engaging with high level decision makers to gain their interest in our product offerings.Working clo  JBLK1\_UKTJAd ID:

B2B Telemarketing Executive to Drive Revenue (Office-Based)

A leading facility services provider is seeking a Security Officer for Churchill Square Shopping Centre in Brighton. This full-time position requires SIA licensing and offers benefits like 24/7 GP support and access to an employee perks app. Responsibilities include patrolling areas and ensuring safety for visitors. The competitive pay rate is £13.88 per hour, with a focus on maintaining professionalism and customer service.

Security Officer - Centre Safety & Customer Care

Are you looking to develop your leadership and management skills within international business? Do you enjoy spending time with young people from across the globe and providing world class customer service? If so, EF Education First invites you to join us as Student Services Manager and be part of our mission to open the world through education. EF Education First's mission is opening the world through education A career with EF combines the support and opportunity of a large international organization, with the spirit and energy of a small business. We look for thinkers and doers - creative, collaborative, and motivated people who are excited by education, communication, and travel. When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries. In the UK and Ireland, our core presence is felt at our international language campuses and summer schools, where we welcome students from around the world to participate in language learning and cultural exchange. Whoever you are, whatever you are passionate about-we welcome you and encourage you to open the world through education. Your Role &amp; Responsibilities EF is searching for empathetic, energetic and organized individuals to join our summer 2025 team as a Student Services Manager. Based at our Brighton Junior summer school, this is the perfect opportunity to develop your leadership and customer service skills whilst gaining experience within an international organization. As a Student Services Manager, you will lead the student services department, focusing on delivering exceptional customer service and enhancing student satisfaction throughout their time with EF. Student services has a link to all departments and as it is the core of the production of the EF school, as such, no day will be the same. This means you will be involved in a number of different areas including preparing and running arrivals, relaying activity information and delivering briefings to new staff. You will also be involved in the running of activities and events, as well as dealing with student discipline and welfare issues should they arise. The role can be very rewarding as it involves working alongside all the departments as well as closely with the students. You will develop knowledge from each department and is, therefore, a great stepping-stone for future roles within the company. Dealing with student and staff queries daily, you will not only enhance your customer service skills but also your communication skills and your ability to problem-solve and react quickly to demanding tasks. Requirements <ul> <li>Must be a team player that can lead from the front, be outgoing and have great attention to detail</li> <li>Previous experience in a customer service environment, ideally working with young people</li> <li>You should be passionate about customer satisfaction and providing quality service</li> <li>Ability to work under pressure and in a high paced environment</li> <li>Legally able to work in the UK at commencement of employment</li> <li>In terms of mindset, we all have a 'going above and beyond, never settling for the status quo' mentality. If you think the same way and want to be the person who makes a difference for our students and staff, then don't hesitate and apply!</li> </ul> Why you will love working with EF <ul> <li>Work in a truly international environment</li> <li>Ambition is nurtured and fast-tracked career enhancement opportunities are provided</li> <li>Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition</li> </ul> EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment. EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique. Want to learn more about life at EF? Follow us on social.

Summer Student Services Manager

Job Title: Customer Success Location: Brighton (Office-based) Hours: Monday-Friday, 9:00am-5:30pm Salary: 30,000- 45,000 DOE + Quarterly Profit Share (after six months)On behalf of my client, we are seeking a proactive and personable Community Engagement Consultant to join a fast-paced, office-based helpdesk team. This role is central to supporting a major long-standing client, acting as a trusted point of contact for residents and stakeholders while ensuring enquiries and complaints are handled efficiently, accurately, and with professionalism. Key Responsibilities <ul><li>Manage incoming enquiries via phone and email through a live helpdesk.</li><li>Carry out resident feedback surveys by telephone.</li><li>Provide clear, timely, and accurate information to residents and stakeholders.</li><li>Track, monitor, and support the resolution of all issues in collaboration with the wider team.</li><li>Assist with community engagement activities to ensure residents feel informed and supported.</li><li>Handle a wide range of real-time queries with confidence.</li><li>Manage and log complaints effectively.</li></ul> About You <ul><li>Must have experience with noise-related enquiries.</li><li>Must have complaints handling experience.</li><li>Exceptional verbal and written communication skills.</li><li>Highly organised with strong attention to detail.</li><li>An understanding of operational environments (e.g., large infrastructure settings) is advantageous.</li><li>Able to remain calm under pressure and manage competing priorities.</li><li>Background in property, housing, customer service, or community engagement is beneficial.</li><li>Experience using Salesforce CRM is a plus.</li><li>Previous supervisory or management experience is preferred.</li></ul>If you are enthusiastic, friendly, and have a passion for supporting others, this position is perfect for you. Apply now to join our client's team.If you experience any issues applying, please send your CV along with the name of the role you are applying for to (url removed).Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed).Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Customer Success Manager

<ul><li>Job Title: Client Services Associate</li><li>Hours: 38hrs - Monday to Friday 09:00-17:30 &amp; Weekends 1 in 3 10:00-19:00</li><li>Location: Eastbourne Salary: 24k- 30k</li><li>Work Type: Permanent</li></ul>HRGO Recruitment are seeking a proactive and dedicated Client Services Associate to join our client's UK-based online auction team. The ideal candidate will possess strong communication skills, admin experience, and proficiency in Microsoft Office. You will play a crucial role in ensuring high levels of client satisfaction by delivering outstanding customer service.Key Responsibilities:<ul><li>Respond efficiently to client inquiries via phone, email, and in-person interactions.</li><li>Maintain and update client records using Microsoft Office and internal databases.</li><li>Provide administrative support to the team, including scheduling, data entry, and reporting.</li><li>Collaborate with other departments to address and resolve client issues promptly and effectively.</li><li>Continuously seek opportunities to enhance the client experience.</li></ul>Requirements:<ul><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).</li><li>Previous experience in an Customer Services is required.</li><li>Ability to communicate effectively and professionally.</li><li>Excellent organisational and multitasking abilities.</li><li>Detail-oriented with strong problem-solving skills.</li><li>Ability to work independently and as part of a team in a fast-paced environment.</li></ul>Benefits:<ul><li>Competitive salary with progression opportunities</li><li>Office based in town centre with easy access to train lines</li><li>Large social committee</li><li>Games room with free snacks and drinks</li><li>Casual dress</li><li>Large friendly team</li><li>Bright and open working spaces</li></ul>if you are interested in this exciting opportunity, please click 'APPLY NOW' and a consultant from our Eastbourne team will be in contact.

Client Services Associate

Customer Service AdvisorBurgess Hill, Temporary (at least 5 weeks), 12.21 p/h (+ 1ph attendance bonus), Monday to Friday 9am - 6pm, pension, holidayThe Role Due to continued success, our client, a well-established outsourced contact centre, based centrally in Burgess Hill, has a fantastic opportunity for a number of Temporary Customer Service Advisors to join their dynamic team.Initially this is for a 5-week assignment, but there is potential it could extend beyond this date. Please only apply if you can start immediately and are available to work full-time until at least the end of December. Working alongside a team of experienced customer service representatives, you will be responsible for working on behalf of a business who deliver prescription medication to customers, making calls to schedule their deliveries and collections, and receiving calls in relation to this.<ul><li>Making outbound calls to customers to arrange delivery of prescription medications</li><li>Updating a centralised database with information gained within the calls.</li></ul>Requirements We would expect the successful Customer Service Advisor to have excellent communication skills and an enjoyment for engaging with customers. You will be empathetic in your communication style and be comfortable speaking with sometimes vulnerable customers. Due to the nature of the work, you will need to undertake a DBS check (funded by the Company). You will be comfortable using computers and picking up new systems, with a particular ability to convey and record information accurately. Previous office experience would be ideal, but not essential as full training can be given to those with the right attitude.This role could suit someone who has worked as Customer Service Advisor, Call Centre Agent, Customer Representative.Company Information Our client is a well-established business with 20 years' experience in providing call centre operations to a wide variety of businesses. You will be joining a dynamic team and part of a business who value their staff. They are centrally located in Burgess Hill only a 3-minute walk from the mainline train station.Package 12.21 p/h (+ 1ph attendance bonus) (permanent salary would be 25,396.80 + attendance bonus of up to 2080 per year)Monday to Friday 9am - 6pmWeekly payHoliday payPensionTravail Employment Group is operating as an Employment Business. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.

Customer Service Advisor

Customer Relations Manager Temporary - Permanent 36 Per Hour Umbrella Crawley Hamilton Woods Associates are currently recruiting for a Customer Relations Manager to work across several sites and act as the main post of contact for customers.Duties and Responsibilities of the Customer Relations Manager:<ul><li>Act as the main point of contact for customers, providing support and guidance from reservation through to aftercare.</li><li>Conduct pre-handover inspections to ensure homes meet quality standards before completion.</li><li>Manage post-completion defects, snags and warranty issues, ensuring all items are logged, monitored and resolved within agreed timescales.</li><li>Carry out customer courtesy visits and accurately record identified issues on internal systems.</li><li>Handle escalated customer complaints and work towards timely, fair and customer-focused resolutions.</li><li>Liaise closely with site teams, build managers, contractors and the customer service department to keep customers updated and ensure work is completed to standard.</li><li>Support the delivery of high customer satisfaction scores, including NHBC 8-week and 9-month surveys.</li><li>Educate customers around warranty coverage, aftercare processes and what they can expect after moving in.</li><li>Identify trends or recurring issues and provide feedback to internal teams to drive continuous improvement.</li><li>Maintain accurate documentation, progress updates and weekly reports for management.</li><li>Ensure all customer interactions are handled professionally.</li></ul>Essential Requirements of the Customer Relations Manager:<ul><li>Previous experience within a similar position</li><li>Strong customer service skills</li></ul>To be considered for this exciting role, please contact Lucie Houston - Managing Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful

Customer Relations Manager

My client is currently looking for a full-time Customer Service Coordinator to join the team on a temp to perm basis. Day to day you will handle calls from service users, family members and healthcare professionals acting as the first point of contact for any queries or orders regarding our community healthcare equipment. You'll be working as part of an engaged and motivated team, for a company committed to reward and recognition for a job well done. The Role: <ul> <li>Assist and manage incoming calls, answering any queries in a timely and professional manner</li> <li>Coordinating orders to be delivered, installed and collected by their Driver Technicians</li> <li>Order analysis by checking and identifying any errors made on online orders</li> <li>Invoicing and entering of orders via the online system</li> <li>General administration that supports daily activities and duties </li> </ul> What they are looking for? <ul> <li>Strong experience in a similar busy and fast paced office environment</li> <li>Relevant telephone based customer service experience</li> <li>Good attention to detail and accuracy</li> <li>Previous administration and diary management experience</li> <li>Professional and confident manner on the telephone and through email</li> <li>Competent IT skills with Microsoft Office programmes and ability to learn new systems</li> </ul> <ul> <li>Monday to Friday 08 00 </li> <li>1 in 5 weekends on rota basis, time off in lieu</li> <li>33 days holiday (including bank holidays) plus optional 5 days unpaid (pro rata for part-time staff)</li> <li>Company Pension Scheme</li> <li>Life Assurance</li> <li>A rewards scheme - 200+ exclusive perks and discounts from leading retailers and leisure outlets</li> </ul> We endeavour to reply to all applications, however, if you haven t heard from us within 7 days, you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements placed by Grafters Recruitment Consultants / Grafters Accountancy Personnel.

Customer Service Coordinator/Advisor

CUSTOMER CARE TEAM- EASTBOURNE The Customer Care Team provides the highest level of customer support via telephone, email and online. As Customer Care Advisor you will be the first point of contact for customers and will be a member of a fast-paced, multi-skilled customer service team, proactively managing and resolving a wide range of customer requests, making a rapid assessment of the best next steps, and helping customers to get the help and support they need. PRINCIPAL ROLES AND RESPONSIBILITIES <ul> <li>Setting up new customer accounts and making welcome calls.</li> <li>Closing customer accounts when customers move home.</li> <li>Proactively resolving customer billing queries over the phone and via email.</li> <li>Setting up and managing Direct Debits and taking phone payments.</li> <li>Interacting with customers daily, via telephone or email, responding to their questions</li> <li>Successfully managing and resolving customer complaints or concerns, proactively implementing any lessons learnt to improve future service delivery.</li> <li>Paid emergency out of hours cover.</li> </ul> KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED <ul> <li>Minimum of 2 years experience in a fast-paced customer service call centre environment.</li> <li>Customer service orientated with strong customer communication skills, including the ability to handle difficult conversations confidently and with diplomacy. Previous experience in a client liaison or customer service role is essential.</li> <li>Excellent interpersonal skills with a demonstrable ability to establish and maintain excellent working relationships with a wide variety of key stakeholders, including clients, contractors, and customers.</li> <li>Excellent written communication skills.</li> <li>Must be a team player.</li> <li>Strong attention to detail.</li> <li>Self-starter, driven by success and able to work well under pressure.</li> <li>Organised and methodical, with the ability to prioritise and maintain an orderly workflow.</li> <li>Excellent IT skills proficient with Microsoft Office Suite and able to quickly learn new software.</li> <li>Reactive and proactive problem-solving skills.</li> <li>Awareness of legislation and requirements surrounding data protection and privacy.</li> </ul> We endeavour to reply to all applications, however, if you haven t heard from us within 7 days, you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements placed by Grafters Recruitment Consultants / Grafters Accountancy Personnel.

Customer Care Advisor

Customer Service Co-Ordinator Wanted - Consistent Work &amp; Weekly Pay Location: Hailsham Shifts: 08:00 - 17:00 Plus 1 in 5 weekendsThe Best Connection is a recruitment agency, and this position is being offered on a Temporary-Permanent basis. We are currently looking for a full-time Customer Service Coordinator to join our client in Hailsham. The day to day role will include handling calls from service users, family members and healthcare professionals acting as the first point of contact for any queries or orders regarding our clients community healthcare equipment. You'll be working as part of an engaged and motivated team, for a company committed to reward and recognition for a job well done. You'll be responsible for: <ul><li>Assist and manage incoming calls, answering any queries in a timely and professional manner. </li><li>Coordinating orders to be delivered, installed and collected by our clients Driver Technicians. </li><li>Order analysis by checking and identifying any errors made on online orders. </li><li>Invoicing and entering of orders via an online system. </li><li>General administration that supports daily activities and duties. </li></ul>(Please note: your role may not be limited to these tasks) Requirements: <ul><li>Right to work in the UK. </li><li>Access to a device to complete an online application. </li><li>Reliable and punctual. </li><li>Previous experience in a similar role </li><li>Good attention to detail and teamwork skills </li></ul>Benefits: <ul><li>Competitive hourly rate </li><li>Weekly pay - every Friday </li><li>Temp-to-perm opportunities </li><li>Quick 15-minute registration process </li><li>Access to hundreds of jobs across East Sussex </li><li>Nationwide support from 85+ branches (easy transfer if you relocate) </li></ul>Apply now and one of our friendly team members will be in touch to arrange your application. Want to know more? Check us out on Or visit us in person: 99 South Street, BN21 4LU Please note: All positions are subject to availability. Due to high volumes of applications, please allow up to 10 working days for a response. If you haven't heard from us in that time, unfortunately you've not been successful.

28 Customer Service Jobs in Brighton, Brighton and Hove, UK