field_job_employment_type

field_job_occupational_field_parents_all

job_organization_name

Service Advisor Pembrook Resourcing are currently seeking on behalf of their client a service advisor to work in the aftersales department at their dealership. The ideal Service Advisor - Previous experience in a service role is preferred. A passion to deliver a high standard of customer service. An organised individual who can deal with many duties on the move. Excellent telephone and face-to-face communication skills Administration skills, be able to use computers with confidence and the ability to organise and prioritise work. Service Advisor key responsibilities - Establish rapport with and provide outstanding care to the customer Identify and anticipate ways in which you can help the customer and achieve sales targets by selling technician labour and products Book in customer vehicles for servicing, with the objective of maximising labour utilisation and efficiency Arrange alternative transport for the customer (courtesy cars where possible) and liaise with drivers regarding pick-up and delivery of customer vehicles Manage and follow up all work in progress on customer vehicles; liaise regularly with the customer and Workshop Controller (and Technicians as required) to meet pre-arranged time frames. Ensure the customer understands the service charges what work will be or has been carried out involve technical advisers to answer queries where necessary IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!

Service Advisor

We are delighted to be working alongside our friendly, successful and highly reputable client as they seek to recruit an additional Internal sales Executive to join their team at their offices close to Henfield. My client is highly thought of within their sector and offers an excellent environment and fun and friendly team in which to work as a part of. It's an exciting time for my client as they continue to grow and expand their business and take on more and more clients. This role is full time (Mon-Fri (Apply online only and offers an excellent opportunity to join a very established and reputable company. Due to workplace location on the outskirts of Henfield, it is essential to drive and have your own transport as there is no public transport nearby. Internal Sales Executive Full time permanent role Mon-Fri 8:30am - 5:30pm - office based role only Henfield area There is plenty of free parking on site available for all staff Salary 27000- 28000 per year plus very good company benefits. The role comes with bonus / commission and OTE earnings will be 32000- 35000 per year! This is an excellent opportunity to use your skills and experience gained within a sales / telesales / customer services type role, working as a key part of a friendly and busy team The role - Internal Sales Executive The ideal candidate will have had some experience in telesales and/or customer services experience. You will work closely within the sales team to ensure customers are well managed and serviced. Providing knowledge and support whilst also identifying new opportunities for a varied customer base. Duties will include: Dealing with the company enquiries in-box Operate as the point of contact for assigned customers. Deliver good customer service in a busy environment and ensure customers receive requested quotes and services in a timely fashion. Liaising with Senior Management on specific assignments Outbound Sales Calls for new business / account management / following up leads. Answer customer queries and customer orders. Address and resolve issues regarding pricing, delivery of goods/services and any customer complaints. Develop and maintain long-term relationships with customers. Communicate with staff members across all levels of the business. Attending customer events &amp; trade days (costs and expenses will be covered by the company) Experience, competencies and knowledge required: Proven experience in a sales, account management or customer service role Good computer skills in all Microsoft Office applications - ideally Excel &amp; PowerPoint. Effective written &amp; verbal communication skills Exceptional customer service skills, along with a great telephone manner Ability to work in a busy and fast-paced environment Experienced in working in a team environment Experience of building and maintaining strong working relationships with customers Flexible to attend off-site meetings, trade day and or trade events on occasion For more information regarding this new and exciting Internal Sales Executive opportunity please apply now! Short-listing will take place soon - don't miss out! Wild Recruitment Ltd T/A First Recruitment Services is acting as an Employment Agency in relation to this vacancy. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job

First Recruitment Services

Internal Sales Executive

About Motorway Motorway is the UK's fastest-growing used car marketplace - our award winning, online-only platform connects private car sellers with over 7,500 verified dealers nationwide, who compete to offer the best price. Founded in 2017, our technology makes the process refreshingly easy, earning us an 'Excellent' Trustpilot rating with over 70,000 reviews. We're not just building a platform; we're changing how people sell cars.Backed by leading investors like Index Ventures and ICONIQ Growth, and following a successful $190 million funding round, we're on a mission to transform the used car market. About the team We're looking for a sharp Customer Service QA Specialist to join us in our Brighton office. You'll be part of our fantastic customer experience department - a team that's truly passionate about delivering amazing service. In this role, you'll play a vital part in ensuring we maintain top-notch quality across all our customer interactions - that means calls, emails, and live chats. You'll have a keen eye for detail, a real passion for the customer journey, and a knack for identifying areas where we can improve.If you have experience in customer service or sales, and you're looking to develop your skills in quality assurance, this could be a brilliant opportunity for you. We're a supportive team and we're dedicated to helping each other grow. About the role <ul><li>Evaluate technical skills, sales techniques, customer service and soft skills within Motorway's customer interactions.</li><li>Conduct real-time and retrospective quality assessments to ensure Motorway's quality standards are met, using knowledge and experience to determine whether the customer has received an amazing experience through call, email and live chat quality checks.</li><li>Ensure processes have been adhered to by our agents and regulatory requirements have been met.</li><li>Achieve team and individual KPIs and SLAs as set by the QA Team Leader.</li><li>Provide high quality and positive coaching and feedback to agents and suppliers on the standard of their evaluations.</li><li>Identify and raise improvement opportunities, bringing insights and ideas for improvements to the QA Team Leader on a regular basis.</li><li>Conduct deep dives into customer interactions to support process improvements.</li><li>Build and maintain good relationships with all relevant business areas, work closely with other departments to ensure consistency and best practice, supporting them as and when required.</li><li>Complete remediation checks and provide constructive detailed feedback to agents on all audits completed.</li><li>Proactively prioritise and manage own allocated workload, taking full ownership of each review.</li><li>Be responsible for your own development, learning new areas of the business and keeping up to date with changes.</li></ul> About you <ul><li>Previous experience in quality assessments or a contact centre environment.</li><li>A proven track record of delivering customer focused outcomes.</li><li>Ability to multitask and work under time pressure.</li><li>Be accountable for own workload, results driven and meets objectives/KPIs.</li><li>An organised working style with strong attention to detail, with the ability to identify opportunities for improvement.</li><li>The ability to work alone and a great team spirit as part of a high-functioning team.</li></ul> You could be a great fit if <ul><li>You have a passion for delivering excellent customer service.</li><li>You're a natural problem solver with a keen eye for detail.</li><li>You enjoy coaching and mentoring others.</li><li>You're proactive and have a positive, can do attitude.</li><li>You're comfortable working in a fast paced environment.</li></ul> Our interview process <ul><li>Initial Screen - 30 minutes</li><li>Onsite Interview - 60 minutes</li></ul>You can expect to hear back from us within a week of each interview stage. You'll have the opportunity to speak with a talent partner throughout the interview process should you have any questions or need any type of accommodations.

Customer Service QA Specialist

Customer Service Advisor (6-Month Contract) Location: Brighton (Hybrid after training) Start Date: 12th January Salary: 24,800 per annum pro rata Monday - Friday 9am -5.30pm We are currently recruiting for friendly, confident Customer Service Advisors to join the Brighton team on a 6-month contract, with the potential to go permanent. About the Role <ul><li>2-week office-based training, then hybrid working</li><li>Handle customer enquiries by phone, email, and chat</li><li>Give clear information on products and update customer records</li><li>Provide great service and resolve queries efficiently</li></ul> What You Need <ul><li>Customer service experience (contact centre, retail, hospitality, etc.)</li><li>Excellent communication and listening skills</li><li>Good IT skills and the ability to use multiple systems</li><li>Positive attitude, attention to detail, and problem-solving ability</li></ul> What's on Offer <ul><li>Supportive team and strong training</li><li>Flexible hybrid working after training (up to 3 days from home option)</li><li>Chance for the role to become permanent</li></ul>If you're customer-focused and ready to start on 12th January, we'd love to hear from you. Interviews will be week commencing 15th December.Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

Customer Service job to start in January 2026

A leading home improvement retailer in Burgess Hill is seeking a Shift Lead to manage daily store operations. In this role, you will be responsible for ensuring a safe and welcoming environment for both customers and colleagues. You will oversee the team's performance, provide guidance, and ensure a great shopping experience. The position offers competitive pay and benefits including generous holiday entitlement, a pension scheme, and various employee benefits.

Shift Lead: Drive Store Ops & Customer Service

Job Title: Customer Success Location: Brighton (Office-based) Hours: Monday-Friday, 9:00am-5:30pm Salary: £30,000-£45,000 DOE + Quarterly Profit Share (after six months) On behalf of my client, we are seeking a proactive and personable Community Engagement Consultant to join a fast paced, office based helpdesk team. This role is central to supporting a major long standing client, acting as a trusted point of contact for residents and stakeholders while ensuring enquiries and complaints are handled efficiently, accurately, and with professionalism. Key Responsibilities <ul> <li>Manage incoming enquiries via phone and email through a live helpdesk.</li> <li>Carry out resident feedback surveys by telephone.</li> <li>Provide clear, timely, and accurate information to residents and stakeholders.</li> <li>Track, monitor, and support the resolution of all issues in collaboration with the wider team.</li> <li>Assist with community engagement activities to ensure residents feel informed and supported.</li> <li>Handle a wide range of real time queries with confidence.</li> <li>Manage and log complaints effectively.</li> </ul> About You <ul> <li>Must have experience with noise related enquiries.</li> <li>Must have complaints handling experience.</li> <li>Exceptional verbal and written communication skills.</li> <li>Highly organised with strong attention to detail.</li> <li>An understanding of operational environments (e.g., large infrastructure settings) is advantageous.</li> <li>Able to remain calm under pressure and manage competing priorities.</li> <li>Background in property, housing, customer service, or community engagement is beneficial.</li> <li>Experience using Salesforce CRM is a plus.</li> <li>Previous supervisory or management experience is preferred.</li> </ul> If you are enthusiastic, friendly, and have a passion for supporting others, this position is perfect for you. Apply now to join our client's team. If you experience any issues applying, please send your CV along with the name of the role you are applying for to . Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Customer Success Manager

A fast-growing business support company is seeking a proactive leader for a full-time position in Bexhill-on-Sea. This role involves exceeding client expectations, managing staffing levels, and ensuring compliance with quality standards. The ideal candidate will have strong people management skills, a flexible approach, and experience in a busy environment. Opportunities for career progression and comprehensive training are provided. Join a supportive team dedicated to delivering high-quality service.

Area Manager: Lead Teams & Elevate Client Service

Role Overview An exciting opportunity has arisen for a Quality Claims Engineer - Semi Division to join the Edwards team based at Product Company Eastbourne. As a Quality Claims Engineer - Semi Division, your mission is to provide the customer support interface for Vacuum Technique Semiconductor Divisions for all technical support activities within Eastbourne PC, ensuring adherence to established KPIs and service level agreements. You will report to PC Eastbourne's Quality Lead. Responsibilities In this role, you will: <ul> <li>Work with the Technical Support Manager and the technical support team to deliver a first-class customer experience with respect to post-sale quality investigations and non-conformance handling.</li> <li>Chair regular meetings with Business Line Managers and Customer Care Centres to provide regular updates on ongoing investigations.</li> <li>Ensure alignment to and maintain the Eastbourne PC customer support process and look for continuous improvements in efficiency and effectiveness.</li> <li>Ensure that the tools are in place to provide clear performance metrics for customer support and to ensure adherence to all customer level agreements.</li> <li>Work with Business Line Managers and Customer Care Centres to provide high integrity data from the field to support investigations, continually looking for ways to improve the quality of data coming into the technical team.</li> <li>Champion the voice of the customer on behalf of the Semiconductor Divisions and ensure alignment between global Customer Centres and internal functions with Eastbourne PC.</li> <li>Ensure the appropriate level of process governance is followed when providing containment and corrective actions.</li> </ul> Qualifications To succeed, you will need <ul> <li>Bachelor's or Master's degree (or equivalent experience) in a Scientific or Engineering discipline.</li> <li>Experience developing customer support processes and able to make recommendations for improvement.</li> <li>Must be a good communicator and have excellent fluency in spoken and written English. Ability to make decisions based on a knowledge of the business and an understanding of the business impact. Must be able to demonstrate strong influencing skills.</li> <li>Significant experience working in a global engineering environment and working with international teams to deliver containment and corrective product solutions. Experience working in a multi-disciplinary design environment.</li> <li>Significant experience working in a regulated, compliance-driven industry. Strong understanding on product safety and compliance as well as quality methods.</li> <li>Experience in a project management and/or a quality management role would be useful.</li> </ul> Benefits In return, we offer <ul> <li>Culture of trust and accountability</li> <li>Lifelong learning and career growth</li> <li>Innovation powered by people</li> <li>Comprehensive compensation and benefits</li> <li>Health and well-being</li> </ul> Job location On-Site This role requires you to work on-site at our office in Eastbourne, United Kingdom (GB). You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration. Further information <ul> <li>The Eastbourne Product Company potentially serves all six Vacuum Technique divisions although this role focusses primarily on those connected with the Semiconductor Divisions.</li> <li>The job is involved in all stages of post-sales customer support and starts from product launch until product end-of-life.</li> <li>The role requires close interaction with local quality and technical support managers as well as divisional quality VPs and product managers.</li> <li>There will be some need to travel to global locations, e.g. to other Vacuum Technique sites and occasionally end-customers.</li> </ul> Company Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations. Edwards has been engineering environments where innovation thrives for more than 100 years. Our legacy is built on a willingness to push the boundaries of science - that's why we're a global leader of vacuum and abatement. Being part of Atlas Copco Group means we have more than 55,000 employees around the world; this is your opportunity to work alongside passion, expertise, and with the latest technology to transform industries such as electronics, medical research, renewable energy and more. Together, we have the power to improve millions of lives and shape countless careers. We are diverse by nature and inclusive by choice. We recognize that bright ideas come from all of us. We embrace our different experiences and perspectives to create an inclusive, safe, and innovative culture where everyone has a sense of belonging and purpose. Contact information Talent Acquisition Team: Dominique Whitefoot Uniting curious minds Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them. Take the next step. Apply for the role today

Quality Claims Engineer - Semi Division

DescriptionTelemarketing Executive Brighton City Centre Full Time- Office Based Purpose of the Role: The Telemarketing Executive is key in driving directly generated income for the business, and as such is a critical role in the overall sales process.You will target key businesses within our customer demographic, engaging with high level decision makers to gain their interest in our product offerings.Working clo  JBLK1\_UKTJAd ID:

B2B Telemarketing Executive to Drive Revenue (Office-Based)

A leading facility services provider is seeking a Security Officer for Churchill Square Shopping Centre in Brighton. This full-time position requires SIA licensing and offers benefits like 24/7 GP support and access to an employee perks app. Responsibilities include patrolling areas and ensuring safety for visitors. The competitive pay rate is £13.88 per hour, with a focus on maintaining professionalism and customer service.

22 Customer Service Permanent Jobs