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<h2>Job Description</h2>01 – 20 hours per week (Casual daytime, evening and weekend hours during School Holidays)Between £7.55 – £12.21 per hour (+ holiday pay)BackgroundWave Active is an award-winning charity and social enterprise, supporting local communities with facilities, activities, and services to inspire active lifestyles.Our purpose is “Inspiring Active Lifestyles” and vision, “To be at the heart of the improvement of health and wellbeing in the Community”.Managing 15 leisure facilities and Newhaven Fort, across the Lewes District and Eastbourne Borough of East Sussex we are passionate about providing opportunities that support individuals to gain, regain or maintain: health, fitness, and wellbeing.Offering a range of activities across our facilities and multifunctional spaces, our team is dedicated to creating an approachable environment enabling individuals to prioritise their health and wellbeing journey.As a charity, formed in 2006, Wave Active continues to ensure all surplus revenues generated from activities are reinvested back into the community in the form of: facility developments, refurbishments, employment opportunities, new programmes of activity and to support those with health conditions to make health improvements.The Post in ContextThe key purpose of this post is to ensure that our employees endeavours to provide a smooth and fun play scheme experience, maintaining and upholding the ‘Wave’ standards set to all children and parents, who come away with a high level of satisfaction from our service.Our employees work together as a team, working in line with the expectations set by external bodies (Ofsted), the DSL (Designated Safeguarding Lead), and members of the management structure to ensure effective customer service, enthusiasm, and pride in the work we do is delivered.We always act in a fun and safe environment, remain aware and show good observation when faced with the duties, policies and procedures of safeguarding children and vulnerable youths/adults.We adhere to our rules and regulations set by ‘Wave Active’ and external governing bodies to promote exceptional codes of conduct and work practices to further increase our reputation and be recognised for achieving our goals set out.A ‘Wave Active’ employee will offer a high level of customer satisfaction in every aspect of our play schemes, duties and experience.Customer ServiceThe priorities of the play worker are:<ul><li>To provide a fun, friendly and efficient service to all customers.</li><li>To pro-actively engage with children of different ages and abilities to ensure a fantastic time throughout and enable them the ability to try something new.</li><li>To respond positively to parental requests and adapt to individual needs based on information given and approved by room leaders, DSL, and management.</li><li>To show enthusiasm and be enthusiastic throughout the play scheme experience.</li><li>To be respectful, mindful, and humane towards customer circumstances and aid the customer in any situation.</li><li>To offer effective communication to staff, public and management.</li><li>Knowledge on the different types of safeguard issues such as FGM, Prevent and Criminal Lines- trained first if no previous experience.</li></ul>General Tasks<ul><li>To help manage the play scheme as part of a wider team from the first minute, throughout.</li><li>To assist or lead in an activity room for a period. This could mean taking a register, speaking to the class of children on rules, running bouncy castle sessions, arts, and crafts etc.</li><li>To set up and take down any equipment required prior to day, during the working day and post play scheme.</li><li>To ensure day to day preparation of facilities e.g., Equipment and set ups are maintained.</li><li>To adhere to wave customer satisfaction standards and expectations set out.</li><li>To Support the Play scheme Manager in planning a wide range of creative and enjoyable activities.</li><li>To undertake cleaning tasks of all areas of the centre including the toilets, sports hall, studio, and outside areas to ensure exceptional standards of hygiene and cleanliness.</li><li>To Support the Play scheme Manager in planning a any administrative duties such as materials ordering, rota, equipment orders, uniform and other.</li><li>To be diligent about compliance with the Trust’s Health and Safety Policy.</li><li>To commit to online safeguard training, in house safeguard courses and company policy inductions before work can commence.</li><li>To fully support inclusive practice and ensure that all children can be involved in the activities offered if they wish.</li><li>To ensure the scheme offers a high quality, inclusive environment which meets the needs of all children, regardless of culture, religion, and physical or emotional development.</li></ul>Other Duties.<ul><li>To adhere to Wave Active policies and procedures.</li></ul><h2>Personal Specification</h2>PERSON SPECIFICATIONProfile (Essential)<ul><li>Good interpersonal skills.</li><li>Can show contingency skills</li><li>Ability to remain calm, composed, and courteous under pressure and in general circumstances.</li><li>Excellent observation and awareness skills</li><li>Quick reaction in dangerous situations</li><li>Quick reaction to avoid risks and hazards before they arise!</li><li>Driven and Enthusiastic</li><li>Passion for providing exceptional service</li><li>Passion for engaging with children</li><li>Team Player who takes pride in their role</li><li>Recording accidents and incidents clearly and correctly</li><li>Consult with the children to plan activities and ensure that play meets the full range of children’s individual and group needs.</li></ul>Profile (Desirable)<ul><li>Other industry certificates in customer service, sport, and leisure.</li><li>Childcare qualifications of such accredited or other</li><li>A current DBS (we will conduct our own however)</li></ul>Qualifications (Essential)<ul><li>Level 3 Child Care/Play Work/ Sport Coaching</li></ul>Qualifications (Desirable)<ul><li>Knowledge of COSHH regulations</li><li>Coaching Qualification</li><li>First Aid Certificate</li></ul>Specialist Knowledge (Desirable)<ul><li>Able to organise leisure/creative/sport sessions in at least one activity. i.e., art crafts, Lego, sports, child party games.</li></ul>Other (Essential)<ul><li>To be flexible to the changing demands of the business.</li><li>To be able to follow Wave Active Policies and Procedures.</li><li>Enhanced DBS</li></ul>

Wave Active

Play Worker - Casual

Sales Manager and Events Manager- (Food &amp; Beverage Industry) Nottinghamshire £50,000We're partnering with a fast-growing, innovative business in Nottingham that has rapidly scaled its subscription model to thousands of happy customers across the UK. With bold ambitions to expand further, they're looking for a talented UK Event Sales Manager to drive customer acquisition through events and brand ambassador activity.This is a fantastic opportunity for someone with a strong background in subscription-based businesses who understands how to convert in-person interactions into long-term loyal customers. The Role You'll be responsible for building, managing, and scaling a nationwide Brand Ambassador programme - ensuring the team is in the right places, saying the right things, and delivering unforgettable customer experiences.This role blends strategy with hands-on execution: from event planning and logistics to coaching sales teams and optimising ROI. You'll work cross-functionally with marketing, operations, and finance teams to maximise event impact and drive subscriptions at scale. Key Responsibilities <ul><li>Lead and grow a nationwide freelance Brand Ambassador programme</li><li>Manage end-to-end planning, logistics, and delivery of events across the UK</li><li>Recruit, onboard, and coach Brand Ambassadors to hit ambitious subscription targets</li><li>Set, track, and optimise sales performance and conversion metrics</li><li>Safeguard brand standards and customer experience at events</li><li>Build processes and workflows to support field sales effectiveness</li><li>Analyse performance data to identify new growth opportunities</li><li>Partner with Finance to manage budgets, forecast ROI, and report on P&amp;L</li><li>Align with Marketing and Growth teams to drive consistent messaging and acquisition outcomes</li></ul> What We're Looking For <ul><li>Proven experience in field sales or ambassador programmes within subscription-based businesses (DTC experience highly desirable)</li><li>A commercial mindset - comfortable managing targets, ROI, and budgets</li><li>Strong leadership skills with experience managing remote or freelance teams</li><li>Organisational strength with a hands-on, solutions-focused approach</li><li>Excellent communication and interpersonal skills in fast-paced environments</li><li>Passion for delivering outstanding customer experiences</li></ul> What's On Offer <ul><li>Private healthcare including comprehensive coverage</li><li>Annual Learning &amp; Development budget</li><li>Annual wellbeing allowance</li><li>Up to 2 weeks remote working abroad per year (selected roles)</li><li>Quarterly team events and monthly recognition initiatives</li><li>Volunteer days and opportunities to join subsidised social/sports groups</li><li>Exclusive discounts for employees, family, and friends</li><li>Additional flexible perks including birthday leave and holiday buy-back options</li></ul>If you're ready to bring your leadership and sales skills to a mission-led food brand with serious growth potential, we'd love to hear from you. Reach out to Gemma at The Collective Network for a confidential chat. JBRP1_UKTJ

Sales and Events Manager

Catering &amp; Hospitality Staff Wanted in Brighton!Kingdom People s Brighton Catering &amp; Hospitality division is gearing up for a vibrant and action-packed Conference &amp; Events season and we want you on our team!We re looking for enthusiastic and professional plate waiting and bar staff who bring energy, style, and a real passion for outstanding customer service. If you're confident, well-presented, and thrive in fast-paced hospitality environments, this is the perfect opportunity to shine.This is your chance to work across a range of high-profile venues in and around Brighton, with a variety of shifts available including bartending, plate waiting, and porter roles. Experience is essential for bar staff and preferred for plate waiting, so you can hit the ground running with our prestigious clients.You ll need to bring excellent communication skills, a smart and professional appearance, and a team-player mindset. A tailored pair of black trousers, a long-sleeved collared black shirt with a fastened top button, and smart black formal shoes are part of the required uniform. Some venues may also request a white shirt, so having one ready will ensure you don t miss out on any shifts.If you're ready to step into Brighton s vibrant hospitality scene and work with a team that values professionalism and enthusiasm, click APPLY now to secure your place this events season.Kingdom People are acting as an employment business in relation to this advertisement.

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