Events Coordinator
A friendly Events Sales team based at a Hotel & Country Club is seeking an Events Coordinator to join them on a full-time basis. This role involves managing sales enquiries for weddings, social events, and conferences, with a focus on converting enquiries into confirmed bookings. The successful candidate will play a key role in building strong customer relationships, preparing event proposals, and overseeing events from initial enquiry through to successful delivery.
Day-to-day duties of the role:
- Proactively deal with all sales enquiries, focusing on weddings, social functions, and conferences.
- Meet and build relationships with customers, ensuring a seamless experience.
- Produce detailed event proposals, contracts, and invoices as required.
- Take ownership of events, overseeing them from planning through to execution.
- Collaborate with various departments to ensure continuity of service.
- Participate in hosting Wedding Fairs, hotel showcases, and client showrounds, which may occur outside normal working hours.
Required Skills & Qualifications:
- Experience in an events role, ideally within a luxury venue.
- Excellent communication and sales skills, with a knack for closing and upselling.
- Strong administration and IT skills, including proficiency in database/booking packages.
- Detail-oriented with a professional manner and a good understanding of confidentiality issues.
- Ability to use initiative and remain calm under pressure.
- Experience with Opera Sales & Catering is a bonus.
- Must be happy and confident working independently.
Benefits:
- Generous share of the monthly Service Charge.
- Career development opportunities with accredited training providers.
- Enhanced holiday programme & reward scheme for long service.
- Employee Assistance Programme - Hospitality Action.
- Meals provided by our talented kitchen team whilst at work.
- Free parking.
- Generous 'Refer a Friend' bounty incentive.
- Recognition awards for exceptional customer service.
- Reduced price stays in all of our hotels.
If this job is of interest to you - please apply as soon as possible.
Salary range
- £26,000