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Vacancy NameIT Service Support ManagerVacancy NoVN1893Employment TypeFull-TimePrimary Work LocationPeople's Partnership - Manhattan Building, CrawleyDescriptionIT Service Support Manager About People’s Partnership: At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves. What you'll be doing: Responsible for overseeing the day-to-day operations of the IT Service Desk and IT Application Support teams, ensuring the delivery of high-quality first-line and second line support to all users across the organisation. The manager leads a team of Application Support engineers and Service Desk Analysts ensuring the stability, performance and usability of business-critical applications and services, coordinating with internal stakeholders and working closely with third-party vendors. • Manage the daily operations of the IT Service Desk, ensuring efficient handling of incidents, service requests, and queries. • Ensure consistent application of ITIL processes such as Incident Management, Asset Management, Request Fulfilment, and Problem Management. • Act as an escalation point for complex or high-impact application issues. • Ensure root cause analysis is conducted for recurring problems and that permanent fixes are implemented. • Support internal and external audits by providing evidence and documentation as required. • Lead, mentor, and develop team to deliver exceptional support. • Engage in annual financial planning cycle and ensure delivery within allocated budget What we’re looking for: • Proven experience managing an IT Service Desk on similar support function • Proven ITIL Service Management exposure • Experience with ITSM Tools (e.g. ServiceNow) • Strong leadership, communication, and stakeholder management skills. • Familiarity with ISO27001 compliance and audit requirements • Proactive and adaptable, with a continuous improvement mindset. • Knowledge of Microsoft 365, Active Directory, and common enterprise applications. What you can expect from us: ● Generous pension contributions with an employer contribution of up to 14% ● Real living wage ● Income protection, critical illness cover &amp; death in service insurance ● Employee healthcare ● Parental and adoption leave ● Learning &amp; development opportunities and study support ● Travel season ticket loans ● Subsidised restaurant in our Crawley office ● Volunteering days and charity payroll giving ● Onsite gym ● Ride-to-Work scheme ● Social clubs and events You can learn more about how we support our employees on our website Disability Statement People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you”.PerksOur people are our strength so finding ways to value and reward them is important to us. That’s why we offer an award-winning pension – it’s what we’re good at – plus health care cover, an onsite gym, access to a personal trainer; even the odd massage. And if they’re feeling peckish after all that activity, they can always refuel in our subsidised restaurant. Discover more of People's Partnership's employee benefits including our training programme, which is designed to give our people the support they need to develop a fulfilling career.Salary Range &nbsp;

Manor Royal Business District

IT Service Support Manager: People's Partnership

Vacancy NameClaims Member Services ExecutiveVacancy NoVN1903Employment TypeFull-TimePrimary Work LocationPeople's Partnership - HQDescriptionCustomer Service Executive - Claims About People’s Partnership: At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves. What you'll be doing: Our Customer Services team are the heart of People’s Pension, making sure our customers receive excellent service and technical support. Working in the Claims Team, you will provide tailored responses to meet the needs of our customers, throughout the life of their relationship with us. You’ll support the team and work with colleagues to ensure we meet our compliance and service standards and making sure we achieve our service level agreements. You will also effectively contribute to the achievement of the department’s overall objectives and apply the Treating Customers Fairly (TCF) culture and principles within your role. Key Responsibilities: • Managing a broad range of customer queries and requests across a range of products and processes, ensuring you provide professional and helpful service through effective customer communication. • Using your active listening skills and attention to detail in written communications, to understand and support customers so that their needs are understood - and service standards are maintained. • Supporting your colleagues on a day-to-day basis to resolve queries, build knowledge and confidence, and achieve quality and compliance standards. • Build and maintain relationships with both internal and external customers and third parties • Maintain a detailed knowledge and understanding of legislative and regulatory requirements, including Automatic Enrolment, TPR, FCA, DWP, HMRC, DPA and any other relevant rules to ensure we adhere to all regulatory requirements, complaint and compliance rules, to minimise risk to People’s Partnership and our Customers • Handling customer complaints/resolutions and escalating these to the Complaints Team when a solution cannot be found. You'll ensure all issues are resolved and any learning opportunities are shared across the team. • Creating and reviewing process manuals to ensure they have a high level of accuracy What we’re looking for: • Educated to GCSE Level or equivalent. • Good working knowledge of Microsoft Excel &amp; Word. • Experience in Administration/Customer service. • Numerate with good attention to detail. • Proven ability to explain detailed and/or complicated information in simple, everyday language. • Excellent verbal communication skills. • Self-motivated, disciplined and organised and ability to work effectively unsupervised. • Ability to work under pressure and meet quality and performance targets. • Proven willingness to learn and understand the technical detail of workplace pensions and other financial products. Desirable Qualifications: • Pensions experience • Complaint management experience • Vulnerable Customer experience • CII qualifications What you can expect from us: ● Generous pension contributions with an employer contribution of up to 14% ● Real living wage ● Income protection, critical illness cover &amp; death in service insurance ● Employee healthcare ● Parental and adoption leave ● Learning &amp; development opportunities and study support ● Travel season ticket loans ● Grab &amp; Go Deli Café in Crawley ● Volunteering days and charity payroll giving ● Onsite gym ● Ride-to-Work scheme ● Social clubs and events Disability Statement People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you”.PerksOur people are our strength so finding ways to value and reward them is important to us. That’s why we offer an award-winning pension – it’s what we’re good at – plus health care cover, an onsite gym, access to a personal trainer; even the odd massage. And if they’re feeling peckish after all that activity, they can always refuel in our subsidised restaurant. Discover more of People's Partnership's employee benefits including our training programme, which is designed to give our people the support they need to develop a fulfilling career.Salary Range &nbsp;

Claims Member Services Executive: People's Pension

Location: Crawley, United KingdomThales people architect solutions at the heart of the defence-security continuum. Interoperable and secure information and telecommunications systems for defence, security, and civil operators, are based upon innovative use of radiocommunications, networks, and cybersecurity. We are ground breaking new digital technologies such as 4G mobile communications, cryptography, cloud computing and big data for use in physical protection systems, and critical information systems.Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that’s why we offer you the flexibility to do what’s important to you; whether that’s part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.2026 Project Planning and Controls Apprentice - Level 4 Project Management Associate ApprenticeshipStart Date: 07 September 2026Salary: £24,000 per annumEmployee type: PermanentLocation: CrawleyWorking Schedule: Monday – Friday, 37 hours a week (8 hours Monday – Thursday, 5 hours Friday)Are you looking for an employer who will sponsor you through your qualifications, whilst providing valuable and exciting on-the-job experience within a global, innovative and industry leading organisation? If so, read on to see what Thales has on offer…What the role has to offer:<ul><li>Earn while you learn</li><li>Job specific training experience</li><li>Recognised qualifications</li><li>Permanent role from day one</li><li>Tuition fees for university or approved training providers are fully covered</li></ul>This exciting apprenticeship will give you the skills and knowledge to be an effective Project Planning and Controls Apprentice within the Bid and Project Management Function at Thales. The apprentice programme will provide you with a strong understanding and working knowledge of planning, scheduling, monitoring and controls, building the foundations for future roles supporting or managing projects that deliver world leading solutions to our global customer base. The Bid and Project Management functions’ key responsibilities are to support the project team deliver the mission and ensure strong governance over bids and projects and oversee the implementation of consistent and assured processes.Key Responsibilities:<ul><li>Assist with the creation and maintenance of the integrated master schedules for assigned projects</li><li>Contribute to project reports and attend associated reviews</li><li>Assist in the deployment &amp; reporting of risk &amp; opportunity management</li><li>Help the project team ensure correct and effective project governance is applied</li><li>Operate Thales UK tools to ensure effective management of the project schedule, budgets, risks and opportunities</li><li>Commit to attend all elements of the apprenticeship including attendance on virtual training modules, 1-2-1 coaching calls, assignments, exams and mandatory Thales UK training activities to lay the foundations for your contribution to future growth of the business</li></ul>The Programme:Through our higher apprenticeship you’ll be making the most of your talents, getting to understand the Project Management Function from the ground up; and doing so with the help of one of the biggest and best names in the industry.This is a 2 year programme, working towards the Level 4 Project Manager Associate Apprenticeship standard, with our training provider, The Apprentice Academy. The programme will be delivered via a virtual delivery model, with live virtual workshops and 1-2-1 coaching calls.&nbsp; Throughout your apprenticeship, you’ll receive on-the-job training tailored to work alongside your studies, giving you the hands-on experience needed to develop practical skills and knowledge. Upon successful completion of your End Point Assessment, you will roll off into the Thales UK Bid and Project Management job family into a Project Planner or Project Controller role.Who we’re looking for:We are looking for enthusiastic individuals who are motivated, committed and keen to learn. A self-starter who is able to manage their time, show initiative and has a genuine interest in project planning/controls and Thales. Successful candidates will show self-discipline and an aspiration to achieve the qualification.Entry requirements:<ul><li>Level 3 qualification to demonstrate the ability to learn at this level. Suitable Level 3 qualifications might include A Levels (Grade C or above), Highers, T Level (Merit or above), BTEC Diploma (Merit or above)</li><li>5 GCSEs grade 9-4 (A-C) including English and Maths</li></ul>Please note, assessment centres for shortlisted candidates will be held between February - May 2026.&nbsp; Induction week for all Graduates and Apprentices will take place from Monday 7 September - Friday 11 September 2026.Closing date: Our applications will close at 11.59pm on Thursday 12 February 2026, this is the only time we will be accepting applications this year. Please note, we will be in contact by the end of February 2026 with details of next steps.PLEASE NOTE THAT ROLES MAY CLOSE EARLIER THAN THE ADVERTISED DEADLINE IF WE RECEIVE A HIGH NUMER OF APPLICATIONS.&nbsp; WE ENCOURAGE YOU TO APPLY AS SOON AS POSSIBLE TO AVOID MISSING OUT ON THIS OPPORTUNITY.Recruitment Process:For further information about our Future Talent recruitment process, including hints and tips, or to connect with a member of the Future Talent Team, a Graduate, or an Apprentice, please visit <a href="https://thales.connectr.co.uk/futuretalent" target="_blank">Thales Future Talent - Connectr</a>.Due to the nature of the work that we do at Thales, all of our roles are subject to security restrictions.&nbsp;All successful candidates must possess the permanent right to work in the UK, and&nbsp;will be required to go through Government security clearance at BPSS Level and to obtain full Security&nbsp;Clearance (SC) in line with the United Kingdom Security Vetting (UKSV) requirements below, prior to starting with us.This role requires Security Clearance (SC). It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant undergo, achieve, and maintain SC Clearance prior to commencing employment.&nbsp; Please visit the UKSV website for further guidance.To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. As part of the vetting process you will be asked to provide evidence of your identity, eligibility to work in the UK, time spent abroad over the last 5 years, as well as employment and / or educational history.For further details of the evidence required to apply for security clearance please follow this link: <a href="https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels" target="_blank">https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels</a>.Thales is an equal opportunities employer and diversity and inclusion are integral to the success of Thales.In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency.At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working.Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment,if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact <a href="mailto:resourcing.ops@uk.thalesgroup.com" target="_blank">Resourcing Ops</a> for mid to senior roles, or the <a href="mailto:suppearlycar@uk.thalesgroup.com" target="_blank">Early Careers Team</a>&nbsp;for graduate and apprentice roles.Great journeys start here, apply now!

2026 Project Planning and Controls Apprentice - Level 4 Project Management Associate: Thales

Location: Crawley, United KingdomThales people architect solutions that enable two-thirds of planes to take off and land safely. We create in-flight entertainment systems that engross 50 million fliers every year and we develop the avionics that control the world’s largest commercial aircrafts. Our simulators train the next generation of pilots for fighter jets, transporters and search and rescue helicopters. And, together, each and every member of our aerospace team makes a difference.Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that’s why we offer you the flexibility to do what’s important to you; whether that’s part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.2026 Software Engineering Apprentice - Level 6 Digital and Technology Solutions Degree ApprenticeshipStart Date: 07 September 2026Salary: £24,000 per annumEmployee type: PermanentLocation: CrawleyWorking Schedule: Monday – Friday, 37 hours a week (8 hours Monday – Thursday, 5 hours Friday)Are you passionate about engineering? Do you have an inquisitive mind? Do you want to be part of an Apprenticeship Programme that will develop and challenge you? &nbsp;If so, read on to see what Thales has on offer…What the role has to offer:<ul><li>Earn while you learn</li><li>Job specific training experience</li><li>Recognised qualifications</li><li>Permanent role from day one</li><li>Tuition fees for university or approved training providers are fully covered</li></ul>Our exciting Software Engineering Apprentice role will develop your software skills to become a confident, positive and versatile engineer with well-honed technical knowledge. You will support the team to deliver real-world software solutions to deadlines and within budget, with opportunities to get involved across the entire development lifecycle.As a Software Engineering Apprentice you will develop key skills and experience in the following:<ul><li>Programming skills in industry standard languages such as C++ and Java</li><li>Experience of working in multi-disciplined agile environment alongside experienced engineers</li><li>Familiarity with business management tools for managing requirements and formal documentation</li><li>New tools and infrastructure used for the development engineering environment</li><li>Development of secure, quality software solutions that adhere to timescale and budget</li><li>Domain specific knowledge and application of mathematics skills to model and develop real-world solutions across industries, such as aerospace and underwater systems and software defined radio and electronic counter measure systems (dependant on which business area you are aligned to)</li><li>Opportunity to develop creative and bespoke software solutions</li><li>Organisational skills with well-rounded communication and relationship building abilities</li><li>Digital Technologies such as Artificial Intelligence and Data Analytics</li></ul>Apprentice ProgrammeYou will enrol onto the Level 6 Digital and Technology Solutions Degree Apprenticeship at Warwick University, following the Software Engineering pathway. For the duration of this 4 year programme you will combine university studies with practical application, working within our software function in Crawley.This programme is delivered via a block release delivery model, which includes a blend of on campus delivery and remote learning. For the rest of the time you will be working in the business for 4 days per week and will be given 1 day per week to focus on your apprenticeship studies.At the end of the apprenticeship you will be working as a software engineer within one of the Thales UK businesses. Your final qualification will be a BSc in Digital and Technology Solutions, plus the Level 6 degree apprenticeship qualification.Requirements:<ul><li>112 UCAS tariff points at A Level (grades BBC) including grade C or above in Maths and at least 1 other relevant STEM subject (any of Engineering, IT, Computing, Web and Telecoms, Physics, Electronics)</li><li>5 GCSEs grade 9-4 (A-C) including English and Maths</li></ul>Benefits<ul><li>201 hours annual leave (plus a company day and bank holidays)</li><li>Company Pension</li><li>Health Care Cash Plan</li><li>Life Insurance</li><li>Discount Portal</li><li>Performance-related pay uplifts</li><li>80 Hours Volunteering (first two years)</li></ul>Please note, assessment centres for shortlisted candidates will be held between February - May 2026.&nbsp; Induction week for all Graduates and Apprentices will take place from Monday 7 September - Friday 11 September 2026.Closing date: Our applications will close at 11.59pm on Thursday 12 February 2026, this is the only time we will be accepting applications this year. Please note, we will be in contact by the end of February 2026 with details of next steps.PLEASE NOTE THAT ROLES MAY CLOSE EARLIER THAN THE ADVERTISED DEADLINE IF WE RECEIVE A HIGH NUMER OF APPLICATIONS.&nbsp; WE ENCOURAGE YOU TO APPLY AS SOON AS POSSIBLE TO AVOID MISSING OUT ON THIS OPPORTUNITY.Recruitment Process:For further information about our Future Talent recruitment process, including hints and tips, or to connect with a member of the Future Talent Team, a Graduate, or an Apprentice, please visit <a href="https://thales.connectr.co.uk/futuretalent" target="_blank">Thales Future Talent - Connectr</a>.Due to the nature of the work that we do at Thales, all of our roles are subject to security restrictions.&nbsp;All successful candidates must possess the permanent right to work in the UK, and&nbsp;will be required to go through Government security clearance at BPSS Level and to obtain full Security&nbsp;Clearance (SC) in line with the United Kingdom Security Vetting (UKSV) requirements below, prior to starting with us.This role requires Security Clearance (SC). It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant undergo, achieve, and maintain SC Clearance prior to commencing employment.&nbsp; Please visit the UKSV website for further guidance.To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. As part of the vetting process you will be asked to provide evidence of your identity, eligibility to work in the UK, time spent abroad over the last 5 years, as well as employment and / or educational history.For further details of the evidence required to apply for security clearance please follow this link -&nbsp;<a href="https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/nationa%E2%80%A6" target="_blank">https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/nationa…</a>Thales is an equal opportunities employer and diversity and inclusion are integral to the success of Thales.In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency.At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working.Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment,if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact <a href="mailto:resourcing.ops@uk.thalesgroup.com" target="_blank">Resourcing Ops</a> for mid to senior roles, or the <a href="mailto:suppearlycar@uk.thalesgroup.com" target="_blank">Early Careers Team</a>&nbsp;for graduate and apprentice roles.Great journeys start here, apply now!

2026 Software Engineering Apprentice - Level 6 Digital and Technology Solutions Degree Apprenticeship: Thales

Location: Crawley, United KingdomIn fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that’s why we offer you the flexibility to do what’s important to you; whether that’s part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.2026 End User Support Apprentice – Level 3 IT ApprenticeshipStart Date: 07 September 2026Salary: £24,000 per annumEmployee type: PermanentLocation: CrawleyWorking Schedule: 37 hours a week, Monday – Thursday 8 hours a day, Friday 5 hours (Flexible start time between 07:00 and 09:30)Are you passionate about IT and offering great technical support? Do you have an inquisitive mind? Do you want to be part of an Apprenticeship Programme that will develop and challenge you?&nbsp; Then look no further!We are recruiting an apprentice to work as part of the End User Support Team whilst also undertaking an IT Technician Apprenticeship.What the role has to offer:<ul><li>Earn while you learn</li><li>Job specific training experience</li><li>Recognised qualifications</li><li>Permanent role from day one</li><li>Tuition fees for university or approved training providers are fully covered</li></ul>This role covers IT support to all UK business users on site and involves working on incidents and service requests using the Service Desk tool (Service Now). The work involves logging, troubleshooting, diagnosing and managing incidents through to resolution as well as assisting with Service Requests.&nbsp; You will also be involved in stock management, laptop/desktop builds, software deployments and much more!Apprentice ProgrammeFor this position, you will enrol onto a Level 3 IT apprenticeship programme, delivered via a virtual delivery model over an 18-month duration. This programme will provide you with a strong foundation in IT best practice, skills and knowledge. You will learn to diagnose faults, provide technical support to internal customers and learn the tools, processes and policies needed to work within an IT environment. You will be given one day per week in which to focus on your academic studies, with the other four days spent applying your learning in a real-life IT/IS team.Requirements:<ul><li>5 GCSE’s grades 9-4 (A-C) including Maths and English&nbsp;</li></ul>Benefits<ul><li>201 hours annual leave (plus a company day and bank holidays)</li><li>Company Pension</li><li>Health Care Cash Plan</li><li>Life Insurance</li><li>Discount Portal</li><li>Performance-related pay uplifts</li><li>80 Hours Volunteering (first two years)</li></ul>Please note, assessment centres for shortlisted candidates will be held between February - May 2026.&nbsp;Induction week for all Graduates and Apprentices will take place from Monday 7 September - Friday 11 September 2026.Closing date: Our applications will close at 11.59pm on Thursday 12 February 2026, this is the only time we will be accepting applications this year. Please note, we will be in contact by the end of February 2026 with details of next steps.PLEASE NOTE THAT ROLES MAY CLOSE EARLIER THAN THE ADVERTISED DEADLINE IF WE RECEIVE A HIGH NUMER OF APPLICATIONS.&nbsp; WE ENCOURAGE YOU TO APPLY AS SOON AS POSSIBLE TO AVOID MISSING OUT ON THIS OPPORTUNITY.Recruitment Process:For further information about our Future Talent recruitment process, including hints and tips, or to connect with a member of the Future Talent Team, a Graduate, or an Apprentice, please visit <a href="https://thales.connectr.co.uk/futuretalent" target="_blank">Thales Future Talent - Connectr</a>.Due to the nature of the work that we do at Thales, all our roles are subject to security restrictions.&nbsp;All successful candidates must possess the permanent right to work in the UK and&nbsp;will be required to go through Government security clearance at BPSS Level and to obtain full Security&nbsp;Clearance (SC) in line with the United Kingdom Security Vetting (UKSV) requirements below, prior to starting with us.This role requires Security Clearance (SC). It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant undergo, achieve, and maintain SC Clearance prior to commencing employment.&nbsp; Please visit the UKSV website for further guidance.To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. As part of the vetting process, you will be asked to provide evidence of your identity, eligibility to work in the UK, time spent abroad over the last 5 years, as well as employment and / or educational history.For further details of the evidence required to apply for security clearance please follow this link -&nbsp;<a href="https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/nationa%E2%80%A6" target="_blank">https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/nationa…</a>Thales is an equal opportunities employer and diversity, and inclusion are integral to the success of Thales.In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency.At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working.Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment,if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact <a href="mailto:resourcing.ops@uk.thalesgroup.com" target="_blank">Resourcing Ops</a> for mid to senior roles, or the <a href="mailto:suppearlycar@uk.thalesgroup.com" target="_blank">Early Careers Team</a>&nbsp;for graduate and apprentice roles.Great journeys start here, apply now! &nbsp;

2026 End User Support Apprentice – Level 3 IT Apprenticeship

Location: Crawley, United KingdomThales people architect solutions that enable two-thirds of planes to take off and land safely. We create in-flight entertainment systems that engross 50 million fliers every year and we develop the avionics that control the world’s largest commercial aircrafts. Our simulators train the next generation of pilots for fighter jets, transporters and search and rescue helicopters. And, together, each and every member of our aerospace team makes a difference.Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that’s why we offer you the flexibility to do what’s important to you; whether that’s part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.2026 Hardware Engineering Apprentice - Level 6 Electro-Mechanical Degree ApprenticeshipStart Date: 07 September 2026Salary: £24,000 per annumEmployee type: PermanentLocation: CrawleyWorking Schedule: 37 hours a week, Monday – Thursday 8 hours a day, Friday 5 hours (Flexible start time between 07:00 and 09:30)Are you passionate about engineering? Do you have an inquisitive mind? Are you looking for an employer who will sponsor you through a Level 6 Apprenticeship, whilst providing valuable and exciting on-the-job experience within a global, innovative and industry-leading organisation? If so, read on to see what Thales has on offer…What the role has to offer:<ul><li>Earn while you learn</li><li>Job specific training experience</li><li>Recognised qualifications</li><li>Permanent role from day one</li><li>Tuition fees for university or approved training providers are fully covered</li></ul>This exciting Hardware Apprentice role will develop your skills by the designing and implementation of the engineering solutions in accordance with programme and product requirements. Typical tasks will range from requirements management via the design and development cycle, to test, integration and validation of complex products and systems.Key responsibilities:<ul><li>Design, implement and test engineering solutions in accordance with Thales procedures</li><li>Attendance at project reviews</li><li>Creation of functional and physical system architectures</li><li>Preparation of engineering specifications, interface control documents &amp; test documentation</li><li>Deliver tasks on time and to the required quality</li><li>Work as a team-player asking for guidance and direction where necessary</li><li>Develop knowledge and skills within the engineering discipline</li><li>Effectively communicate engineering issues related to own tasks</li></ul>Through our degree apprenticeship you’ll be making the most of your talents, getting to understand engineering from the ground up; and doing so with the help of one of the biggest and best names in the industry.&nbsp;&nbsp; We are looking for enthusiastic individuals who are motivated, committed and keen to learn. A self-starter who is able to manage their time, show initiative and has a genuine interest in engineering and Thales. Successful candidates will show self-discipline and an aspiration to achieve a degree qualification.Apprentice Programme:As a Hardware Engineering Apprentice you will be studying towards a BEng in Electro-mechanical Engineering at the University of Nottingham.Delivered over 5 years via a blended learning model, your study will combine on campus taught lectures, with online and work-based learning. You can typically expect to study on campus for a minimum of 4 weeks per academic year, delivered in 1 week blocks. At the end of the programme, and following End Point Assessment, you will have achieved a (fully funded) accredited BEng in Electro-mechanical Engineering, as well as a Level 6 Electro-mechanical Degree Apprenticeship qualification.Requirements:<ul><li>3 A Levels (BBB) including Mathematics (Citizenship Skills, General Studies and Critical Thinking are not accepted), Or BTEC Extended Diploma in an engineering discipline at MMM or above or Level 3 apprenticeship in a relevant discipline, or an engineering T Level at Merit or above</li><li>5 GCSES grade A-C (4-9) including English and Maths</li></ul>Benefits<ul><li>201 hours annual leave (plus a company day and bank holidays)</li><li>Company Pension</li><li>Health Care Cash Plan</li><li>Life Insurance</li><li>Discount Portal</li><li>Performance-related pay uplifts</li><li>80 Hours Volunteering a year (first two years)</li></ul>Please note, assessment centres for shortlisted candidates will be held between February - May 2026.&nbsp; Induction week for all Graduates and Apprentices will take place from Monday 7 September - Friday 11 September 2026.Closing date: Our applications will close at 11.59pm on Thursday 12 February 2026, this is the only time we will be accepting applications this year. Please note, we will be in contact by the end of February 2026 with details of next steps.PLEASE NOTE THAT ROLES MAY CLOSE EARLIER THAN THE ADVERTISED DEADLINE IF WE RECEIVE A HIGH NUMER OF APPLICATIONS.&nbsp; WE ENCOURAGE YOU TO APPLY AS SOON AS POSSIBLE TO AVOID MISSING OUT ON THIS OPPORTUNITY.Recruitment Process:For further information about our Future Talent recruitment process, including hints and tips, or to connect with a member of the Future Talent Team, a Graduate, or an Apprentice, please visit <a href="https://thales.connectr.co.uk/futuretalent" target="_blank">Thales Future Talent - Connectr</a>.Due to the nature of the work that we do at Thales, all of our roles are subject to security restrictions.&nbsp;All successful candidates must possess the permanent right to work in the UK, and&nbsp;will be required to go through Government security clearance at BPSS Level and to obtain full Security&nbsp;Clearance (SC) in line with the United Kingdom Security Vetting (UKSV) requirements below, prior to starting with us.This role requires Security Clearance (SC). It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant undergo, achieve, and maintain SC Clearance prior to commencing employment.&nbsp; Please visit the UKSV website for further guidance.To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. As part of the vetting process you will be asked to provide evidence of your identity, eligibility to work in the UK, time spent abroad over the last 5 years, as well as employment and / or educational history.For further details of the evidence required to apply for security clearance please follow this link -&nbsp;<a href="https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/nationa%E2%80%A6" target="_blank">https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/nationa…</a>Thales is an equal opportunities employer and diversity and inclusion are integral to the success of Thales.In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency.At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working.Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment,if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact <a href="mailto:resourcing.ops@uk.thalesgroup.com" target="_blank">Resourcing Ops</a> for mid to senior roles, or the <a href="mailto:suppearlycar@uk.thalesgroup.com" target="_blank">Early Careers Team</a>&nbsp;for graduate and apprentice roles.Great journeys start here, apply now!

2026 Hardware Engineering Apprentice - Level 6 Electro-Mechanical Degree Apprenticeship: Thales

Location: Crawley, United KingdomIn fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that’s why we offer you the flexibility to do what’s important to you; whether that’s part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.2026 Procurement Apprentice – Level 3 Business AdminStart Date: 07 September 2026Salary: £24,000 per annumEmployee type: PermanentLocation: CrawleyWorking Schedule: 37 hours a week, Monday – Thursday 8 hours a day, Friday 5 hoursAre you excited to start a career in procurement and supply chain? Do you have a keen interest in learning how to negotiate and manage supplier relationships? Are you motivated to play a key role in a dynamic centralised team? If so, your journey could start here with Thales…What the role has to offer:<ul><li>Practical learning and hands-on experience in tactical buying and procurement</li><li>Opportunity to support cost-saving initiatives and efficient purchasing decisions</li><li>Exposure to supplier management and maintaining positive supplier relationships</li><li>Training in core procurement processes and procedures</li><li>Experience in purchase order creation and management</li><li>Developing customer service skills by supporting internal stakeholders</li><li>Building confidence in problem-solving within supply chain operations</li><li>Experience in contract administration and the basics of procurement law</li><li>Collaboration with a centralised UK team on supply chain activities</li><li>Support in developing skills in responsible and sustainable procurement</li><li>Introduction to risk identification and management in the procurement context</li><li>Real prospects for growth and development within the procurement profession</li></ul>Description of role:As an Procurement Apprentice, you will become a valued member of our UK centralised procurement team, working at the very heart of supply chain operations. You will gain essential experience in tactical buying, negotiation, and supplier relationship management, helping to ensure value and compliance for the business. You’ll learn to create and manage purchase orders, solve day-to-day supply chain challenges, and deliver excellent service to internal customers. Working closely with colleagues across functions, you’ll also develop your skills in contract administration and risk awareness, all while learning to promote ethical and sustainable procurement. This role offers practical experience and a strong foundation to build your career and progress in the procurement profession.Apprentice ProgrammeAs a Procurement Apprentice you will enrol onto a 3 year programme, which will include two parts. Firstly, you will complete a Level 3 Business Administration Apprenticeship over 12 months with the Apprentice Academy. Delivered via a virtual learning model, this part of the programme will introduce you to business in the context of procurement.You will then progress onto a Level 4 Procurement and Supply Apprenticeship over a further two years with the same training provider. Upon completion you will hold both the Level 3 and Level 4 apprenticeship qualifications, plus your CIPS Level 4.You will be based in our centralised procurement team in the UK, working alongside experienced professionals. Throughout the programme, you will receive on-the-job training, coaching, and support to develop your capabilities as a Tactical Buyer. Thales will support your professional qualifications as part of your development, and you’ll have access to a range of learning and development resources.Requirements:<ul><li>2 A-levels (or equivalent qualifications) at grade C or above</li><li>5 GCSEs 9-4 (A-C) including English and Maths</li></ul>Benefits<ul><li>201 hours annual leave (plus a company day and bank holidays)</li><li>Company Pension</li><li>Health Care Cash Plan</li><li>Life Insurance</li><li>Discount Portal</li><li>Performance-related pay uplifts</li><li>80 Hours Volunteering (first two years)</li></ul>Please note, assessment centres for shortlisted candidates will be held between February - May 2026.&nbsp; Induction week for all Graduates and Apprentices will take place from Monday 7 September - Friday 11 September 2026.Closing date: Our applications will close at 11.59pm on Thursday 12 February 2026, this is the only time we will be accepting applications this year. Please note, we will be in contact by the end of February 2026 with details of next steps.PLEASE NOTE THAT ROLES MAY CLOSE EARLIER THAN THE ADVERTISED DEADLINE IF WE RECEIVE A HIGH NUMER OF APPLICATIONS.&nbsp; WE ENCOURAGE YOU TO APPLY AS SOON AS POSSIBLE TO AVOID MISSING OUT ON THIS OPPORTUNITY.Recruitment Process:For further information about our Future Talent recruitment process, including hints and tips, or to connect with a member of the Future Talent Team, a Graduate, or an Apprentice, please visit <a href="https://thales.connectr.co.uk/futuretalent" target="_blank">Thales Future Talent - Connectr</a>.Due to the nature of the work that we do at Thales, all of our roles are subject to security restrictions.&nbsp;All successful candidates must possess the permanent right to work in the UK, and&nbsp;will be required to go through Government security clearance at BPSS Level and to obtain full Security&nbsp;Clearance (SC) in line with the United Kingdom Security Vetting (UKSV) requirements below, prior to starting with us.This role requires Security Clearance (SC). It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant undergo, achieve, and maintain SC Clearance prior to commencing employment.&nbsp; Please visit the UKSV website for further guidance.To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. As part of the vetting process you will be asked to provide evidence of your identity, eligibility to work in the UK, time spent abroad over the last 5 years, as well as employment and / or educational history.For further details of the evidence required to apply for security clearance please follow this link - <a href="https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels" target="_blank">https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels</a>.Thales is an equal opportunities employer and diversity and inclusion are integral to the success of Thales.In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency.At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working.Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment,if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact <a href="mailto:resourcing.ops@uk.thalesgroup.com" target="_blank">Resourcing Ops</a> for mid to senior roles, or the <a href="mailto:suppearlycar@uk.thalesgroup.com" target="_blank">Early Careers Team</a>&nbsp;for graduate and apprentice roles.Great journeys start here, apply now! &nbsp;

2026 Procurement Apprentice – Level 3 Business Admin: Thales

Location: Crawley, United KingdomThales people architect solutions that enable two-thirds of planes to take off and land safely. We create in-flight entertainment systems that engross 50 million fliers every year and we develop the avionics that control the world’s largest commercial aircrafts. Our simulators train the next generation of pilots for fighter jets, transporters and search and rescue helicopters. And, together, each and every member of our aerospace team makes a difference.Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that’s why we offer you the flexibility to do what’s important to you; whether that’s part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.2026 Systems Engineering Apprentice - Level 6 Applied Professional Engineering Degree ApprenticeshipStart Date: 07 September 2026Salary: £24,000 per annumEmployee type: PermanentLocation: CrawleyWorking Schedule: Monday – Friday, 37 hours a week (8 hours Monday – Thursday, 5 hours Friday)Are you passionate about engineering? Do you have an inquisitive mind? Are you looking for an employer who will sponsor you through a degree, whilst providing valuable and exciting on-the-job experience within a global, innovative and industry-leading organisation? If so, read on to see what Thales has to offer…What the role has to offer:<ul><li>Earn while you learn</li><li>Job specific training experience</li><li>Recognised qualifications</li><li>Permanent role from day one</li><li>Tuition fees for university or approved training providers are fully covered</li></ul>The role will develop your engineering skills to become a confident, positive and flexible engineer, with well-honed technical knowledge gained from the academic commitments.&nbsp; You will support the team to deliver systems and equipment solutions to deadlines and within budget, including participating in systems requirements and design work, project reviews, system test and possibly site and platform visits for surveys, installations or trials.As a Systems Engineering Apprentice you will develop the key skills and experience in the following:<ul><li>Develop an understanding of the required behaviours and codes of practice of a professional engineer</li><li>Understanding complex systems by working on different roles and tasks on on-going projects</li><li>Familiarity with the Systems Engineering Lifecycle and activities</li><li>Familiarity with System Engineering tools and methods for requirements capture, requirements management and system design</li><li>An understanding of systems test activities including Integration, Validation, Verification &amp; Qualification (IVVQ) and the associated processes and tools</li><li>A methodical and structured approach to problem investigation</li></ul>Apprenticeship Programme:Through our degree apprenticeship you’ll be making the most of your talents, getting to understand engineering from the ground up; and doing so with the help of one of the biggest and best names in the industry.As a Systems Engineering Apprentice you will be enrolled onto the Level 6 Applied Professional Engineering Programme at Warwick University, following the Product Design and Development pathway. Delivered via a blended learning model, this programme combines the best of both with on campus delivery plus virtual coaching and online resources. The first 2 years on programme will be common across all pathways and will provide a broad engineering skill set including mechanical, electrical, electronic, materials and design, plus computational. In Year 3 and Year 4 learners will move to their specialist pathway. For the duration of this 4 year programme you will combine university studies with practical application, working within our Systems function in Crawley.Requirements:<ul><li>112 UCAS tariff points at A Level including a grade B in Maths and at least 1 further STEM subject (Physics, Computer Science, Engineering, Electronics)</li><li>5 GCSEs grade 9-4 (A-C) including English and Maths</li></ul>Please note that applicants who already hold a relevant degree will not be eligible for this programme.Benefits:<ul><li>201 hours annual leave (plus a company day and bank holidays)</li><li>Company Pension</li><li>Health Care Cash Plan</li><li>Life Insurance</li><li>Discount Portal</li><li>Performance-related pay uplifts</li><li>80 Hours Volunteering (first two years)</li></ul>Please note, assessment centres for shortlisted candidates will be held between February - May 2026.&nbsp;Induction week for all Graduates and Apprentices will take place from Monday 7 September - Friday 11 September 2026.Closing date: Our applications will close at 11.59pm on Thursday 12 February 2026, this is the only time we will be accepting applications this year. Please note, we will be in contact by the end of February 2026 with details of next steps.PLEASE NOTE THAT ROLES MAY CLOSE EARLIER THAN THE ADVERTISED DEADLINE IF WE RECEIVE A HIGH NUMER OF APPLICATIONS.&nbsp; WE ENCOURAGE YOU TO APPLY AS SOON AS POSSIBLE TO AVOID MISSING OUT ON THIS OPPORTUNITY.Recruitment Process:For further information about our Future Talent recruitment process, including hints and tips, or to connect with a member of the Future Talent Team, a Graduate, or an Apprentice, please visit <a href="https://thales.connectr.co.uk/futuretalent" target="_blank">Thales Future Talent - Connectr</a>.Due to the nature of the work that we do at Thales, all our roles are subject to security restrictions.&nbsp;All successful candidates must possess the permanent right to work in the UK and&nbsp;will be required to go through Government security clearance at BPSS Level and to obtain full Security&nbsp;Clearance (SC) in line with the United Kingdom Security Vetting (UKSV) requirements below, prior to starting with us.This role requires Security Clearance (SC). It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant undergo, achieve, and maintain SC Clearance prior to commencing employment.&nbsp; Please visit the UKSV website for further guidance.To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. As part of the vetting process, you will be asked to provide evidence of your identity, eligibility to work in the UK, time spent abroad over the last 5 years, as well as employment and / or educational history.For further details of the evidence required to apply for security clearance please follow this link -&nbsp;<a href="https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels" target="_blank">https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/nationa…</a>Thales is an equal opportunities employer and diversity, and inclusion are integral to the success of Thales.In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency.At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working.Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment,if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact <a href="mailto:resourcing.ops@uk.thalesgroup.com" target="_blank">Resourcing Ops</a> for mid to senior roles, or the <a href="mailto:suppearlycar@uk.thalesgroup.com" target="_blank">Early Careers Team</a>&nbsp;for graduate and apprentice roles.Great journeys start here, apply now!

2026 Systems Engineering Apprentice - Level 6 Applied Professional Engineering Degree Apprenticeship: Thales

Summary:Do you have a talent for plumbing and a passion for water conservation? Are you looking for a role where you can make a tangible impact on customers' lives and contribute to a sustainable future?We're looking for friendly and skilled Plumbers to join our team based at and covering a variety of locations across the South East. In this varied role, you'll be the go-to person for all things plumbing – from fixing leaky pipes and replacing old systems to keeping internal plumbing running smoothly.You'll also be a water-saving champion, conducting Water Efficiency Audits, installing devices that help customers conserve water, and sharing your best tips on how they can also save money and be more eco-friendly.You'll help us keep track of how things are going by reporting on your progress and customer interactions. We also need your keen eye to assist with exciting new projects, reviewing plans and visiting sites to help us figure out costs.&nbsp;You'll even get to lend a hand in making sure our plumbing projects run safely and efficiently, working alongside our contractors and in-house team.&nbsp;Customer happiness is important to us, so you'll always make sure every customer interaction is a positive one. You'll also be part of our Waterlink Plumbing standby team, providing emergency assistance out and about when it's most needed.Are you ready to join us in making a real difference? Apply now and become a vital part of the South East Water team!Main Responsibilities<ul><li>To take detailed records of the works for cost, measurement and quality. To produce detailed accurate records of as built details for completed schemes.&nbsp;</li><li>To assist in the supervision of site work including responsibility for the quality of workmanship, health, safety, programme compliance, cost efficiency and customer/client liaison.</li><li>Confidently explain to customers what work is being carried out ensuring the customer is being left with peace of mind.</li><li>Ensure that the team understands customer needs, managing their expectations and dealing with queries and complaints fairly.</li><li>Work as part of the Waterlink team assisting both office and field team functions when required, including other geographical areas as and when required.</li><li>Put forward innovative ways of solving internal/external Customer Side Leak repairs by seeking the appropriate information and / or other methods of assessment.</li><li>Put forward innovative ways of solving internal/external Customer Side Leak repairs by seeking the appropriate information and / or other methods of assessment.</li><li>Deal with issues that arise in an effective manner seeking help when required.</li><li>Implement plumbing works whilst ensuring work is carried out in accordance with best practice and complies with all relevant regulations.</li><li>Ensure that quality, environmental and Health and Safety policies are considered on every project and works are routinely audited to ensure standards are maintained.&nbsp;</li></ul>You'll need: Skills / Qualifications / Experience<ul><li>Level 2 City and Guild Plumbing Qualification.</li><li>Strong operational and industry knowledge and experience is essential.</li><li>Effective communication and interpersonal Skills.</li><li>Ability to work independently and meet deadlines.</li></ul>It will be a bonus if you have:Skills / Qualifications / Experience<ul><li>EUSR Water Hygiene Card.&nbsp;</li><li>WIAPS approved Plumber.</li><li>Level 3 City and Guild Plumbing qualification.</li></ul>​ We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That’s why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.Benefits package:<ul><li>Excellent Stakeholder pension scheme, up to 10% employer contribution.</li><li>5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.</li><li>Flexible annual leave policy to buy or sell holiday leave.</li><li>Paid volunteering days.</li><li>Cycle to work scheme.</li><li>Health cash plan.</li><li>Life assurance.</li><li>Wellbeing related benefits.</li></ul>​​ What can you expect from your recruitment?<ul><li>To apply for this position, please submit your CV on our career’s website.</li><li>It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water.</li><li>Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.</li></ul>​ If this sounds like the opportunity you’ve been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency.Compensation package:From £32,292 - £37,500 p.a. (dependent on experience)

South East Water

Engineers Career Video

Waterlink Plumber

Summary:Ready to dive deep into complex water networks and drive strategic planning? We're seeking a Hydraulic Modeller to be the driving force behind South East Water's operational intelligence and long-term asset strategy. Apply your GIS, modelling, and analytical expertise to proactively plan for maintenance, evaluate future infrastructure changes, and strategically future-proof our entire clean water distribution system.Main responsibilities:<ul><li>Carry out model rebuild or updates using GIS, Scopex, Telemetry Systems and pressure logging software.</li><li>Demand assessments using billing data and other system metering.</li><li>Discussions with operational staff to confirm current network configuration.</li><li>Site visits to determine functional calibration field tests.</li><li>Modelling/network assessments to support developer enquiry assessments</li><li>Making recommendations for any reinforcement required to maintain levels of service and assisting Developer Services in their response to developers.</li><li>Meeting of network-associated KPIs.</li><li>Operational risk modelling.</li><li>Be able to work as part of a standby rota to provide out of hours modelling support for incidents, which is currently one in eight weeks.</li><li>Provide modelling support to departments around the business such as:</li><li>Engineering: sizing pumps and providing information for surge analysis.</li><li>Water Quality: Age of water, source of supply, direction of flow.</li><li>Operations: managing planned work and emergency incidents.</li><li>Leakage: leak detection, DMA reorganisation and pressure management.</li><li>Water Resources: strategic planning supporting the PR process.</li></ul>You'll need:<ul><li>Effective communication skills and problem-solving capabilities.</li><li>Good understanding of hydraulics</li><li>Degree or relevant technical experience</li><li>Good IT and analytical skills&nbsp;</li><li>Experience in coordinating and delivering technically excellent projects independently.</li><li>Ability to either originate and/or check the work of others to provide quality assurance and drive continuous improvement in work delivered</li><li>Experience in hydraulic modelling, catchment planning and solution development is desirable.</li><li>Experience using InfoWorks WS Pro, GIS software's is desirable.</li></ul>Understanding of UK Water Industry and regulatory issues.Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time.​ We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That’s why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.Benefits package:<ul><li>Excellent Stakeholder pension scheme, up to 10% employer contribution.</li><li>5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.</li><li>Flexible annual leave policy to buy or sell holiday leave.</li><li>Paid volunteering days.</li><li>Cycle to work scheme.</li><li>Health cash plan.</li><li>Life assurance.</li><li>Wellbeing related benefits.</li></ul>​​ What can you expect from your recruitment?<ul><li>To apply for this position, please submit your CV on our career’s website.</li><li>It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water.</li><li>Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.</li></ul>​ If this sounds like the opportunity you’ve been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency.Compensation package:£33,000 up to £36,000 dependant on experience

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