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Age UK East Sussex is a dynamic local charity and social enterprise, providing information, advice and services to older people across the county, and influencing to improve later life. We celebrate the fact that the proportion of the county's population over pensionable age is 26% of the total population. Moreover, the relative size of the population aged over 75 years is higher than in any other county in England and Wales.As part of our ongoing programme of Board development, we are seeking a Finance Trustee to join us to shape our future strategy and direction, overseeing and supporting those that run the organisation on a day-to-day basis. We want people that share our passion for making our county a great place to grow older.

Age UK East Sussex Volunteers

Charity Finance Trustee

As a Programme Commercial Manager at London Gatwick, you'll have the unique opportunity to be part of the growth and development of one of the world's busiest airports. In this role, you'll be instrumental in the implementation and delivery of effective cost and commercial processes for a programme of projects, of typical value between £50m and £150m.Working across the full project lifecycle alongside skilled and knowledgeable teams throughout the construction department. At London Gatwick, we are proud innovators and support our people to achieve their goals in a flexible and forward-thinking environment. A positive work-life balance is not just a nice to have for our colleagues, but something we encourage to ensure everyone can flourish.Our teams do something every day that other airports only dream of.The role Reporting into the Lead Commercial Manager, you will play a key role in the team, responsible for all cost and commercial aspects of a programme, ensuring that all performance targets are met, if not exceeded.Other duties include:<ul><li>Leading and managing the programme's commercial team across multiple projects with values in excess of £50m. Motivating, mentoring and coaching the team to achieve their best</li><li>Leading the development and maintenance of accurate project cost plans and cost estimates throughout the project lifecycle</li><li>Leading the management of the programme budget, ensuring value for money and validation of costs</li><li>Leading the administration of contracts for design and construction, ensuring suppliers deliver in accordance with requirements</li><li>Leading the close-out of all projects within the programme, including the development and implementation of project close-out plan(s)</li></ul>What are we looking for? The live environment at London Gatwick requires all our teams to have a flexible and adaptable approach, problem solving skills and an innovative outlook. Involved in diverse projects from inception to completion whilst working alongside multiple internal and external stakeholders. In addition, this role requires:<ul><li>Educated to Degree level or equivalent in a relevant engineering, business or construction related field</li><li>Membership of a professionally recognised cost organisation, such as RICS</li><li>Experience as a Commercial Manager/Senior Quantity Surveyor on multi-year programmes/projects with a value typically in excess of £50m in a relevant industry</li><li>Experience of leading, mentoring and developing teams</li></ul>BenefitsOur employees tell us that working here is something special and no day is like another, where our teams do something every day that other airports only dream of. Along with a competitive salary, our employees enjoy a range of personal, health and financial benefits, including:<ul><li>Welcome Bonus</li><li>Performance-based bonus scheme</li><li>High street shops and restaurant discounts</li><li>Healthcare scheme</li><li>Life and disability insurance</li><li>Professional training to develop</li><li>Discounted travel</li><li>Volunteer days</li></ul>What it's like to work at London Gatwick?At London Gatwick, our people are our biggest asset. We want our people to thrive and have the best experience while working with us. We know we are all at our best when we feel comfortable and included.We are an organisation that places diversity, equity and inclusion at its heart. Our aim; to create a place where everyone belongs and has a voice, and we recognise that we all play an important role in our success.To find out more about what it's like to work at London Gatwick, visit our dedicated construction careers site <a href="https://www.gatwickairport.com/company/careers/construction.html" target="_blank">Construction Careers | London Gatwick Airport</a>Should you require any reasonable adjustments to be made as part of the application process please contact us directly.Click apply to start your career with London Gatwick

London Gatwick Airport

London Gatwick Airport-1

Great journeys happen at Lodnon Gatwick

Programme Commercial Manager

Summary:Can you operate, maintain and repair process control plant and equipment? Do you thrive in challenging environments? We want to be the water company people want to be supplied by and want to work for. You'll join in this crucial role to keep the assets at our pumping stations, reservoirs or production sites maintained so we can keep the water flowing for customers. Fewer things are more important to our communities than having reliably clean running water. It’s your initiative that will help us to find the best solutions. As someone who works under their own direction, you’ll be trusted to use your knowledge and experience to find solutions that meet the highest standards in terms of quality, safety and cost. You’ll attend to water production sites to complete repairs, respond to breakdowns, supervise the work of contractors and restore faults. You’ll maintain and install a range of plant and water treatment equipment, including pumps, motors, chemical analysers and gas dosing equipment. Your earnings would be made up of a base salary between £37,559 – £43,436 and an allowance for working on a standby with the potential overtime. We provide a company vehicle for work. You’ll generally work 37 hours per week between the hours of 7.30am to 15.30 Monday to Friday. Following your training, you’ll work a 1in6 standby rota to respond to incidents outside of normal hours and at weekends. In return, you’ll receive additional standby allowance payment (~£2,000 per annum). We offer a clear pay progression structure to encourage development. We’re open to providing training to help you take your knowledge to the next step. As an experienced maintenance technician, this is a great opportunity to use your talents to grow a career within the water industry.Main responsibilities:<ul><li>You will be responsible for the repair, maintenance and installation of mechanical plant and water treatment related equipment including various types of pumps, motors, gas dosing equipment and chemical analysers to ensure the reliable and efficient operation of our production works and associated sites.</li><li>You will be required to take part in a standby roster providing out of hours support to the operational area.</li><li>Assisting other members of the Production team with Confined Space Entries. BA training will be provided.</li><li>Supervise work of Contractors and external service providers including PSSR and LOLER inspections.</li><li>Accurate and timely completion of all necessary administration associated with reactive and planned maintenance work including updates onto our business and work management systems.</li><li>Work in line with company policies, procedures and safe systems of work.</li><li>Routine administration (e.g. timesheets, health and safety forms, vehicle record sheets etc.)</li><li>Monitor and maintain security of production site</li><li>Site manual updates and maintenance</li><li>Issue Permits to Work where required</li><li>Contribute and assist with engineering capital works as and when required</li><li>Driving Company vehicles which may also include the towing of plant and equipment</li><li>Ensure sites are in a clean and tidy condition upon completion of works</li></ul> You'll need: Skills / Qualifications / Experience<ul><li>Physically fit for working in confined spaces</li><li>Hold a clean driver’s licence</li><li>Water industry qualifications are advantageous but not essential</li><li>You’re qualified to City and Guilds, HNC or hold a relevant technical qualification</li><li>Previous experience fault finding and problem solving plant and equipment</li><li>Highly organised individual with the ability to work under your own direction</li><li>Confident using IT and computers to be able to update records and reports</li></ul> It will be a bonus if you have: Skills / Qualifications / Experience<ul><li>Experience of process operations would be beneficial.</li></ul>​ We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That’s why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.Benefits package:<ul><li>Excellent Stakeholder pension scheme, up to 10% employer contribution.</li><li>5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.</li><li>Flexible annual leave policy to buy or sell holiday leave.</li><li>Paid volunteering days.</li><li>Cycle to work scheme.</li><li>Health cash plan.</li><li>Life assurance.</li><li>Wellbeing related benefits.</li></ul>​​ What can you expect from your recruitment?<ul><li>To apply for this position, please submit your CV on our career’s website.</li><li>It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water.</li><li>Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.</li></ul>​ If this sounds like the opportunity you’ve been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency.Compensation package:£37,559 - £43,436 depending on experience + company van + standby

South East Water

Engineers Career Video

Production Technician (Maintenance) Mechanical

Service Advisor benefits package for Crawley Jaguar Land RoverJob Benefits · 25 days annual leave + Bank Holidays. · Company pension scheme · Employee referral programme · Working Pattern and applicable rotas · Annual bonus potential · Manufacturer training · Harwoods AcademyJOB PURPOSEThe role of the Service Advisor is to:<ul><li>Provide our customers with a warm, inviting and streamlined experience. Service Advisors will be required to build strong and trusting relationships whilst delivering outstanding levels of efficiency and communication.</li></ul><ul><li>Be a knowledgeable and supportive point of contact for customers requiring servicing or repair to their vehicles.</li></ul><ul><li>Successfully manage the flow of information between the workshop, the rest of the business and the customer to guarantee a highly satisfactory customer experience and to meet our brand standards.</li></ul><ul><li>Here at Harwoods, we highly value organisational, communication and time management skills along with a friendly smile.</li></ul>Department/Business/Location: ServiceReports to: Service ManagerKEY RESPONSIBILITIES<ul><li>Provide exceptional levels of customer service and ownership throughout your customer’s Harwoods experience.</li></ul><ul><li>Ensure a close relationship with the workshop to guarantee a high standard of communication for the customer.</li></ul><ul><li>Contribute to the achievement of productivity and customer satisfaction targets by meeting and exceeding individual KPI targets.</li></ul><ul><li>Handle customer enquiries and queries promptly and efficiently to create and maintain customer loyalty and retention.</li></ul><ul><li>Confidently establish an understanding agreement with the customer of the work to be carried out.</li></ul><ul><li>Accurately maintain the service department loading system in line with workshop capacity.</li></ul><ul><li>Manage the handover and administration and explain the work carried out on vehicle ensuring customers full understanding and authorisation.&nbsp;</li></ul><ul><li>Understand and adhere to manufacturer service requirements.</li></ul><ul><li>Maintain safe working practices and abide high standards of the business.</li></ul><ul><li>Take on additional responsibilities as required by the business.</li></ul>Skills &amp; RequirementsEssential<ul><li>Full UK driving licence.</li><li>Organised.</li><li>Smart appearance.</li><li>Confident.</li><li>Ability to excel in a team-based environment and achieve common goals.</li></ul>ExperienceDesirable<ul><li>Relevant experience in a customer facing role delivering excellent service.</li></ul> &nbsp;The Harwoods WayHarwoods Group is a values led, family owned automotive retail group that was founded in 1931. Our values are lived and breathed by all of our colleagues to enable industry leading customer experience and colleague engagement, as detailed below:We Treasure our people and our customersWe challenge ourselves to grow &amp; improveWe grab responsibilityWe run in the same direction as one teamWe inject energy and fun into our workWe are a top 30 automotive dealer group, as ranked by annual turnover on AM100, representing the following brand partners:Bentley, McLaren, Aston Martin, Jaguar, Land Rover, Audi, Volvo, BMW &amp; Mini (Service), MANWe operate across 5 counties in the South East of England, namely:Surrey, East Sussex, West Sussex, Wiltshire, Hampshire.With a high colleague engagement score of 72%, Harwoods Group has a real differentiator with our industry leading people development programme, including:recruitment and selection; onboarding; induction; probation; lets talk one to ones; Harwoods Academy; succession and development; colleague recognitionAfter continued growth, we now operate with circa 1,100 colleagues across circa 28 state of the art facilities.We demand the best for our colleagues and our customers and look forward to your application at <a href="mailto:recruitment@harwoods.co.uk" target="_blank">recruitment@harwoods.co.uk</a>Skills for the jobLiteracy Numeracy Techincal

Manor Royal Business District

Service Advisor: Harwoods

The Senior Treasury Accountant-II will be responsible for assisting the Treasury Controller in the management of theGroup Treasury back office operations.Job Responsibilities:● Monthly preparation of Treasury Committee Pack (TBO slides)● Play a key role in treasury improvements and automation projects● Interest Cost Budgeting and forecasting● IAS21 Report and Tax Matching Reports● Prepare Central FX Tracker by collating FX information from group entities● Assist Treasury Controller in the preparation and improvements of the Interest and net debt notes in theGroup Interim and Annual reports● Establish and monitor key controls over the accuracy of records, automating processes where possible● SOX controls, ensuring compliance and internal control effectiveness of the controls are applied● Conduct quarterly Bank User Audit, ensuring access for authorized users only● Provide backup for preparation of RI plc and RI 1927 Monthly Management Accounting packs (MMAs)● Managing access to bank portals, Treasury Management System (TMS) and dealing platforms● Act as an approver of the payments and trades in Kyriba and banking portalsRequirements:● Qualified ACA, ACCA, CIMA or equivalent with relevant accounting and treasury experience● Proven experience in preparing management reporting pack● Background in statutory accounts preparation including associated interest notes and disclosures.● Demonstrated experience in reporting and managing foreign currency exposure.● Strong general IT, spreadsheet and analysis skills● Knowledge and practical experience of treasury instruments and their accounting treatment● Focused on strong internal controls and operating a rigorous daily and monthly reporting process● Experience establishing &amp;amp; maintaining relationships with individuals at all levels of the organization● The role requires someone who is delivery and deadline focused particularly around key deliverable datesBenefits:<ul><li>Competitive salary and bonus scheme</li><li>Hybrid working</li><li>Rentokil Initial Reward Scheme</li><li>23 days holiday, plus 8 bank holidays</li><li>Employee Assistance Programme</li><li>Death in service benefit</li><li>Healthcare</li><li>Free parking</li></ul>At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute.We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to (<a href="mailto:joanna.sharpe@rentokil-initial.com" target="_blank">joanna.sharpe@rentokil-initial.com</a>) if you need anything Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out.&nbsp;

Senior Treasury Accountant

Summary:Are you technically minded and able to come up with creative solutions? Do you thrive in challenging environments?&nbsp; Are you a real team-player?&nbsp; If so, don’t let this opportunity pass you by… We want to be the water company people want to be supplied by and want to work for.&nbsp; You’ll take up this crucial role as a Process Technician to join our team that keep the water flowing for millions of customers every day.&nbsp; You’ll use your skills, know-how and attention to detail, along with a dependable approach, to operate and maintain our production sites, reservoirs and pumping stations.&nbsp; You’ll manage water level and flow within our reservoirs and pumping stations to ensure we provide a continuous water supply to the communities we serve. Experience in water treatment processes would be useful but isn’t essential.&nbsp; Ideally, you’ll have experience in process operations or an electrical / mechanical engineering background.&nbsp; You’ll operate, maintain and manage our water production sites by monitoring, optimising and continuously improving water treatment processes.&nbsp; Your attention to details means that data will be correctly recorded and work management systems updated accurately.&nbsp; It’s crucial that you’re an agile team player and confident working alone.&nbsp; We provide a company van, as this role involves travelling across the supply area to attend different sites.&nbsp; Working hours are 37 hours per week (7.00am to 7.00pm, Monday to Friday).&nbsp; After your initial training, you’ll be required to participate in a 1in6 standby rota to respond to incidents out of hours and at weekends.&nbsp; In return, we pay a standby Allowance (c. £1,800 per annum) plus overtime rates.&nbsp; We offer a clear career and pay progression structure to encourage your development where you can earn up to £37,392 as you increase your knowledge and abilities.&nbsp; You’ll have access to training to take your knowledge to the next level.&nbsp; This is a great opportunity to grow your career and contribute to the success of our production team.Main responsibilities: &nbsp;<ul><li>Responsible for the operating, monitoring, controlling, checking and maintenance of water treatment process at water production sites.</li><li>Control, monitor and manage the water treatment processes.</li><li>Required to take part in a Standby rota to provide out of hours support to the operational area.</li><li>Liaise and work with contractors while they undertake works on sites of your responsibility.</li><li>Complete all necessary administration associated with reactive and planned maintenance work.</li><li>Carry out General Site Duties at your sites.</li><li>Monitor and maintain security of production site.</li><li>issue Permits to Work where required</li><li>assist with capital works as and when required</li><li>may be required to other drive Company vehicles</li><li>adhere to all H&amp;S legislation, Company policies and Production “Standard Operating Procedures” (SOP)</li></ul>You will need: Qualifications / Skills / Experience&nbsp;<ul><li>Experience in water treatment processes or a background in process operations.</li><li>water industry qualifications are advantageous</li><li>Physically fit for working in confined spaces</li><li>A clean driver’s licence</li><li>Confident using IT and computers</li><li>City and Guilds, HNC or holding a relevant Electrical/Mechanical Engineering will be advantageous</li></ul>​ We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That’s why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.Benefits package:<ul><li>Excellent Stakeholder pension scheme, up to 10% employer contribution.</li><li>5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.</li><li>Flexible annual leave policy to buy or sell holiday leave.</li><li>Paid volunteering days.</li><li>Cycle to work scheme.</li><li>Health cash plan.</li><li>Life assurance.</li><li>Wellbeing related benefits.</li></ul>​​ What can you expect from your recruitment?<ul><li>To apply for this position, please submit your CV on our career’s website.</li><li>It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water.</li><li>Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.</li></ul>​ If this sounds like the opportunity you’ve been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency.Compensation package:£30,150 - £37,392 depending on experience + company van

Production Technician (Process)

Equipment Technical TrainerCrawley Competitive Salary + 25 Days paid holiday + International Travel Opportunities + Pension + Career DevelopmentAre you a technically minded professional with experience in medical devices, electronics, or engineering?Are you looking for a stable, rewarding role where you can share your expertise, travel internationally, and help shape the next generation of service engineers?We’re offering an exciting opportunity to join CooperSurgical as an Equipment Technical Trainer at our UK Technical Training Centre in Crawley. You’ll be part of a small, international team delivering hands-on training on fertility-related medical equipment.This is a great chance to step into a role where your technical skills will be valued, your development supported, and your work will make a real impact across global teams.The Role<ul><li>Deliver engaging technical training (installation, servicing, repair) in-person and online</li><li>Support learners with varied technical backgrounds and learning styles</li><li>Maintain and develop training materials including e-learning content and assessments</li><li>Collaborate with Product, R&amp;D, and Support teams to stay aligned with product updates</li><li>Travel internationally to deliver training (approx. 10–20%)</li><li>Keep training equipment and environments ready and reliable</li></ul>The Person<ul><li>Strong technical background—ideally in electronics, mechanical, or biomedical engineering</li><li>Experience delivering hands-on training or mentoring others</li><li>Confident communicator with a passion for helping others learn</li><li>Familiar with e-learning platforms and blended learning approaches</li><li>Fluent in English (spoken and written)</li><li>A training qualification (e.g., Train the Trainer, CIPD) is a bonus—but not essential</li></ul>Why Join Us?<ul><li>Be part of a globally leading medical technology company</li><li>Enjoy a collaborative, inclusive work environment</li><li>Benefit from career development, travel opportunities, and a supportive team</li></ul>Competitive salary, pension, and holiday package

CooperSurgical

Equipment Technical Trainer

Vacancy NameBusiness ManagerVacancy NoVN1846Employment TypeFull-TimePrimary Work LocationPeople's Partnership - Manhattan Building, CrawleyDescriptionIT Business Manager – 6 months contract About People’s Partnership: At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves. What you'll be doing: This is an opportunity for an experienced IT business manager to join the solution delivery team to lead IT business management processes on behalf of the solution delivery director. IT business management and governance processes include establishing &amp; maintaining team strategic plans, objectives &amp; roadmaps, demand/supply management, reporting &amp; KPI, risks &amp; controls performance, budget and value delivery monitoring, agile delivery monitoring processes, team engagement &amp; communications. • Work with key individuals across the solution delivery and broader IT &amp; change team to create strategy for, establish, maintain and continuously improve business management processes and operations for the solution delivery department • Monitor solution delivery demand management processes from BAU, product and project demand value streams, providing governance and decision-making recommendations to optimise allocation of resources and support leadership in prioritisation decisions. • Establish and operate governance of solution delivery metrics, reporting, scorecards, key performance indicators (KPI) and service level agreements (SLA). • Establish and operate governance of solution delivery risk management and control performance monitoring and attestation/reporting into 2nd line risk governance processes. • Co-ordinate and facilitate 3rd line/Internal audit and external audit activities across the solution delivery function including monitoring findings, follow up actions and associated mapping to control performance. • Custodian of combined solution delivery team engagement and communications plan including combined function capability &amp; development objectives. What we’re looking for: • Strong background in IT business management disciplines or similar business operations roles. • Supplier Management and Stakeholder Management • Manage suppliers and ensure their contributions align with solution objectives. • Coordinate across internal and external stakeholders to maintain alignment and transparency. • Drive Planning requests with the Finance Department • Building capability using SAFIA+ and leading on engagement surveys and people agenda for the function • Experience working within both Agile delivery and waterfall change delivery, particularly in demand management and PMO type roles. • Experience of reporting and dashboard production leveraging tools (e.g. PowerBI). Excel &amp; PowerPoint • Experience of Dev-ops toolsets and PMO toolsets (e.g. Clarity) for managing demand and monitoring delivery. • Experience of operating IT governance including operating cadence, reporting and decision support What you can expect from us: ● Generous pension contributions with an employer contribution of up to 14% ● Real living wage ● Income protection, critical illness cover &amp; death in service insurance ● Employee healthcare ● Parental and adoption leave ● Learning &amp; development opportunities and study support ● Travel season ticket loans ● Subsidised restaurant in our Crawley office ● Volunteering days and charity payroll giving ● Onsite gym ● Ride-to-Work scheme ● Social clubs and events You can learn more about how we support our employees on our website Disability Statement People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you”.PerksOur people are our strength so finding ways to value and reward them is important to us. That’s why we offer an award-winning pension – it’s what we’re good at – plus health care cover, an onsite gym, access to a personal trainer; even the odd massage. And if they’re feeling peckish after all that activity, they can always refuel in our subsidised restaurant. Discover more of People's Partnership's employee benefits including our training programme, which is designed to give our people the support they need to develop a fulfilling career.Salary Range &nbsp;

Business Manager: People's Partnership

Vacancy NameCustomer Service Executive - TransfersVacancy NoVN1858Employment TypeFull-TimePrimary Work LocationPeople's Partnership - HQDescriptionCustomer Service Executive – Transfers About People’s Partnership: At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves. What you'll be doing: Our Customer Service teams are the heart of People’s Partnership, ensuring our customers receive excellent service and technical support. You will deliver an excellent customer experience by providing tailored responses by understanding our customer’s needs, throughout the life of their relationship with us. You’ll support your team and work with colleagues across Customer Service Delivery to ensure we meet our customers’ needs whilst adhering to compliance and service standards. • Being multi-skilled by managing a broad range of customer queries and requests across a range of products and processes, ensuring you provide professional and helpful service through effective customer communication which maybe: in or outbound calls, emails or letters. • Respond to customer enquiries and requests using active listening skills and attention to detail when communicating via all channels of communication. To understand and support customers so that their needs are met - and service standards are maintained. • Supporting your colleagues on a day-to-day basis to resolve queries, build knowledge and confidence, and achieve quality and compliance standards. • Build and maintain relationships with both internal and external customers and third parties • Protect our Business, Customers and Colleagues by putting into practice training and acting in line with legislative and regulatory requirements, including Automatic Enrolment, The Pension Regulator (TPR), Financial Conduct Authority (FCA), Department for Work and Pension (DWP), His Majesty’s Revenue and Customs (HMRC), Data Protection Act (DPA) and any other relevant rules. What we’re looking for: • Good working knowledge of Microsoft Excel &amp; Word. • Experience in Administration/Customer service. • Numerate with good attention to detail. • Proven ability to explain detailed and/or complicated information in simple, everyday language. • Excellent verbal communication skills. • Self-motivated, disciplined and organised and ability to work effectively unsupervised. What you can expect from us: ● Generous pension contributions with an employer contribution of up to 14% ● Real living wage ● Income protection, critical illness cover &amp; death in service insurance ● Employee healthcare ● Parental and adoption leave ● Learning &amp; development opportunities and study support ● Travel season ticket loans ● Grab &amp; Go Deli Café ● Volunteering days and charity payroll giving ● Onsite gym ● Ride-to-Work scheme ● Social clubs and events Disability Statement People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you”.PerksOur people are our strength so finding ways to value and reward them is important to us. That’s why we offer an award-winning pension – it’s what we’re good at – plus health care cover, an onsite gym, access to a personal trainer; even the odd massage. And if they’re feeling peckish after all that activity, they can always refuel in our subsidised restaurant. Discover more of People's Partnership's employee benefits including our training programme, which is designed to give our people the support they need to develop a fulfilling career.Salary Range &nbsp;

Customer Service Executive - Transfers: People's Partnership

We are looking to appoint an enthusiastic and innovative Learning Mentor to join our team of dedicated and committed professionals as soon as possible.&nbsp;The hours of work are 8:00am-4:00pm Monday to Thursday inclusive and Friday 8am-3.30pm, term time only (47.36 weeks per year)The salary scale for this post is LGA Scale 5 Point 13-17 currently £29,064-£31,022 full time equivalent.&nbsp; The pro rata salary range is £26,470-£28,253 per annum.&nbsp; The actual starting salary for the successful candidates will be £26,470 per annum.Experience of working with young people is essential.&nbsp; The successful candidate will be supporting the engagement, attendance, and overall wellbeing of students who face challenges in accessing learning or attending school regularly.&nbsp; The successful applicant will work on a 1:1 and small group basis to help remove barriers to education and promote positive outcomes for young people at risk of disaffection, or non-attendance.&nbsp;If you enjoy a challenge and are interested in the post, please download an application pack available on our school’s website&nbsp;<a href="https://www.patchamhigh.brighton-hove.sch.uk/join-us/work-with-us/current-vacancies" target="_blank">https://www.patchamhigh.brighton-hove.sch.uk/join-us/work-with-us/current-vacancies</a> &nbsp;Where possible, please email your completed application form to Elise Holmes&nbsp;<a href="mailto:eholmes@patchamhigh.org.uk" target="_blank">eholmes@patchamhigh.org.uk</a> . If you have any questions, please contact Elise, either by email or by telephone to 01273 543484.PLEASE NOTE: WE DO NOT ACCEPT APPLICATIONS MADE BY CVWe offer a generous pension scheme, staff discounts available through the school: travel to work and cycle to work schemes, gym membership, CPD opportunities and more.Patcham High School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful candidate will be subject to an Enhanced DBS Check.Brighton &amp; Hove Schools – Taking Action for EqualityWe welcome applications from all parts of our community as we aspire to have a staff body that matches the social and cultural diversity of our student intake. We are open to flexible working.*We reserve the right to interview on application should a suitable candidate become available and we have the right to withdraw this advert prior to the closing date.*Closing date:&nbsp;&nbsp;Monday 6th October at 4pmInterviews:&nbsp; &nbsp; &nbsp;&nbsp;Soon after closing date&nbsp;

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