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Training &amp; Change Management Lead (contract) Contract: 6-9 Months Location: Shoreham, UK (Hybrid - 1 day a week in office) Experience: 5+ Years Start Date: Immediate availability preferred The Opportunity Join our Order-to-Fulfilment transformation programme as a critical Core Team member. You'll be the architect of change, designing and delivering training that transforms 200+ users across four business units into confident ServiceNow power users. This isn't just about training-it's about creating a movement. Your Mission As our Training and Change Management Lead, you'll partner with our network of 25 change champions to create a training ecosystem that doesn't just teach-it inspires. You'll work alongside Project Managers, Business Analysts, and Application Leads to ensure every user embraces ServiceNow with confidence and enthusiasm. What You'll Do Strategic Training Design <ul><li>Craft comprehensive training strategies spanning Order Management, Field Service Management, and Customer Portal workflows</li><li>Design role specific learning journeys for field engineers, dispatchers, order processors, and management</li><li>Build a scalable train the trainer programme that empowers change champions</li><li>Create engaging content: video tutorials, simulations, quick reference guides, and interactive exercises</li></ul> Hands On Delivery &amp; Support <ul><li>Deliver dynamic training sessions across multiple formats (classroom, virtual, on the job)</li><li>Manage content in learning management systems (Talent LMS or similar)</li><li>Coordinate training schedules aligned with UAT, go lives, and hyper care phases</li><li>Provide real time coaching and support during critical implementation phases</li><li>Measure success through competency assessments, adoption metrics, and feedback analysis</li></ul> You're Perfect For This If You're <ul><li>A natural educator who makes complex technology feel simple and exciting</li><li>Empathetic and adaptive, creating psychological safety for learners at all levels</li><li>A change champion who uses training as a vehicle to drive genuine adoption and enthusiasm</li><li>Highly organized with the ability to juggle multiple training streams and stakeholders</li><li>Energized by transformation and seeing people grow in confidence</li></ul> What You'll Need Essential <ul><li>5+ years designing and delivering training for technology transformations (100+ users)</li><li>Hands on experience with learning management systems (Talent LMS, Cornerstone, SAP SuccessFactors, or similar)</li><li>Ability to rapidly learn new systems and translate technical concepts for diverse audiences</li></ul> Highly Desirable <ul><li>ServiceNow experience or familiarity with similar enterprise cloud platforms</li><li>Understanding of order to fulfilment processes including Order Management and Field Service Management</li><li>Experience in telecommunications, IT managed services, or field service heavy industries</li><li>Mobile workforce application training experience</li><li>Change Management certification ITIL Foundation Adult learning certifications (CPLP, ATD)</li><li>Video production skills for training content</li></ul> Success Looks Like <ul><li>200+ users confidently navigating ServiceNow by early 2026 with minimal support or escalations</li><li>A self sustaining training infrastructure that outlives the programme and continues to enable ongoing learning</li></ul> What We Offer <ul><li>Competitive contract rate</li><li>Work with cutting edge ServiceNow technology</li><li>Collaborative, innovative team environment</li><li>Flexible hybrid working arrangements</li><li>Make a lasting impact on how people work</li></ul> Why join Focus Group At Focus Group, we know our people are our greatest asset. We are a growing company that thrives on collaboration, energy, and creativity, where every individual plays a key role in shaping our success. Focus Group, established in 2003, is one of the UK's fastest growing independent providers of essential business technology, providing digital workplace solutions to over 30,000 customers across the UK. With over 1300 employees across 19 offices, we have recently joined the ranks of Britain's private company 'unicorns' after securing a new $1bn valuation.

Focus Group

ServiceNow: Training & Change Management Lead (contract)

Cyber Security Placement Programme - No Experience Required Are you looking to benefit from a new career in IT and Cybersecurity? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers.We help place graduates from this programme in top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme.The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in IT. You will also have the reassurance of a job guarantee (18K-£35K) upon completion.Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps.Step 1 - Accredited Online TrainingThe first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and Cybersecurity training. The training is delivered via multimedia rich video tutorials, practice labs, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor and a support mentor to help you throughout your training.Step 2 - Practical TrainingYou will gain practical experience by using practice labs which enable you to practice and master what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role.Step 3 - Official examsYou will then go on to sit the CompTIA A+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIA A+ is the most asked for certificate for entry-level IT rolesand the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking.Step 4 - IT Technician placement (£18-£25K)We work with you to secure your first role as an IT Technician, with a starting salary of anywhere between £18K-25K. Ideally you will need to gain two years' experience in this role before you can progress into a cyber security role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cybersecurity field. This official, accredited training consists of online training, practical training and an official exam (CompTIA Security+). Further we can tailor the package to include courses like the Certified Ethical Hacker and Certified Network Defender depending on your requirements and future direction.Cybersecurity RoleOnce you have completed all the mandatory training in step four and have gained two plus years experience in the IT industry, you will be ready to move into higher paying Cybersecurity roles. Our recruitment support team specialises in the IT and Cybersecurity space and roles at this level have an average starting salary of £35K.We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) and the EC-Council to ensure we provide the highest levels of training.In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity.Job GuaranteeDue to the success of this programme and the skills shortage of entry-level IT staff, we can guarantee you will secure a job upon completion of your study programme or we will refund you 100% of your course fees back. This is subject to our terms of learning/ terms of business.Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch.

Cyber Security Trainee

We're seeking a practical, hands-on individual with an interest in electronics and system testing. This is a temp to perm role. Key Responsibilities: Testing and repairing electronic systems and components Troubleshoot faults (system to component level) Support design improvements and test documentation Follow ESD procedures and quality standards Replacing components and measuring signals where needed What We're Looking For: Ability to use test tools (multimeter, oscilloscope, etc.) Can read circuit diagrams Fault finding experience Soldering and light mechanical assembly

Electronic Engineer

We are hiring for a Project Engineer role with a well-known IT Managed Services organisation in West Sussex. As part of the team, you will be instrumental in the day-to-day operations of the Projects department, handling client requests, and assisting in project installations and support work. Key Responsibilities <ul> <li>Responding to client requests via phone and email, and providing timely updates to the Projects Manager.</li> <li>Conducting risk assessments before project commencement, ensuring projects are executed efficiently within set budgets and timelines.</li> <li>Travelling to client sites in the South-East and London for project and support tasks.</li> <li>Managing project tasks, maintaining documentation, and organising work areas effectively.</li> <li>Monitoring backup systems and providing remote support using our RMM system.</li> </ul> Requirements <ul> <li>1st / 2nd Line Service Desk experience.</li> <li>Ability to work independently with strong organisational skills.</li> <li>Excellent communication and problem-solving abilities.</li> <li>Commitment to confidentiality and professionalism.</li> <li>Strong work ethic, commercial awareness, and project management skills.</li> <li>Proficiency in technical tasks, analytical thinking, and decision-making.</li> </ul> Join us in this dynamic role where you can showcase your technical prowess, client management skills, and project expertise. A competitive salary of £35k, company vehicle for client visits, and a supportive work environment await the right candidate. Apply now and be part of our innovative team driving IT excellence.

Project Engineer

Overview BioDot Inc. is recognized as a world leader in the supply of diagnostic manufacturing equipment, which frequently enables, inspires, and educates scientists to commercialize their ideas from R&amp;D through to manufactured products. We are part of ATS Corporation, part of the Life Sciences Group and our segment positively impacts the quality of lives of billions of people across the globe by providing automation of point of care products/solutions and services across the healthcare and life sciences markets we choose to participate in.BioDot is uniquely focused on the specialized requirements of Rapid Test / BioSensor / Lyophilization and Clinical Laboratory development and manufacturing environments. BioDot has several standard product lines and custom automated systems to meet the needs of these markets. Please review our website for further clarification. BioDot is currently experiencing growth and we currently have an immediate need for a Field Service Engineer to work out of our UK Headquarters in Chichester.The Field Service Engineer reports to the Field Service Supervisor and is responsible for robotic automation within a fast pace and highly automated biotech environment. Responsibilities <ul><li>Carry out installation, training, configuration, and commissioning of BioDot equipment to meet customer specifications.</li><li>Conduct acceptance testing and handover to customers.</li><li>Perform scheduled preventative maintenance and emergency repairs.</li><li>Diagnose faults, replace components, and restore equipment to full functionality.</li><li>Ensure accurate service records and documentation are maintained.</li><li>Assist with mechanical and electrical inspection and troubleshooting of instrumentation (mechanical, electrical, software and liquid handling).</li><li>Computer/software configuration and integration with auxiliaries, inspection cameras, etc.</li><li>Exercise judgment within broadly defined practices in selecting methods, techniques and evaluation criterion for obtaining results.</li><li>Deliver technical training and guidance to customers on system operation, best practices, and maintenance.</li><li>Provide remote technical support where possible to minimise downtime.</li><li>Act as a trusted technical advisor, building strong customer relationships.</li><li>Assume responsibility for continued customer satisfaction, and coordinate all activities with the customer and appropriate sales manager.</li><li>Adhere to all company quality management system requirements.</li><li>Always ensure compliance with relevant safety and environmental regulations.</li><li>Willingness to travel extensively across the UK and Europe, with occasional international assignments.</li><li>Support BioDot Sales efforts by selling service contracts, system upgrades, accessory items and spare parts.</li><li>Assist in writing technical documents such as service manuals or application notes.</li><li>Report activities, maintain local spare parts inventory, record travel expenses and timecards.</li><li>Be accountable in maintaining an assigned tool kit which is issued as an asset and needs to be protected and managed by the FSE individually.</li><li>Work as part of a cross-functional global support team which includes daily interaction with design engineers, mechanical and electrical engineers, production personnel and sales team members.</li><li>Other duties as assigned.</li></ul> Qualifications <ul><li>Technical certification or military experience.</li><li>Bachelor's degree in mechanical (ME), Electrical Engineering (EE), or Biotechnology (BS) is preferred but not required.</li><li>Minimum of Two to five years of experience with analytical instrumentation, laboratory automation, liquid handling systems, micro fluidics, electronics, mechanical engineering, or computers is highly desirable.</li><li>Schematic interpretation and troubleshooting skills are a plus. Software integration and inspection camera integration are favorable.</li><li>Ability to work independently and as a team member.</li><li>Ability to work autonomously at customer sites; customer-facing experience a plus.</li><li>Ability to set priorities, manage multiple priority tasks and make technical decisions within time constraints.</li><li>Excellent customer interaction skills, verbal and written communication.</li><li>Computer literacy, including familiarity with Microsoft Excel and Windows Explorer.</li><li>HNC/HND or degree in Mechanical, Electrical, Electronics, Mechatronics, or related engineering discipline.</li><li>Proven experience in field service engineering, ideally with automation, dispensing, or laboratory instrumentation.</li><li>Strong fault-finding and problem-solving skills across mechanical, electrical, and software systems.</li><li>Excellent interpersonal and communication skills with a customer-focused approach.</li><li>Ability to work independently, manage own schedule, and prioritise tasks.</li><li>Full UK driving licence and valid passport.</li><li>Experience in diagnostics, life sciences, or medical device manufacturing equipment.</li><li>Knowledge of PLCs, motion control, and automation software.</li></ul>Join the Winning Team at BioDot, a great place to automate your future! Take your place among the best in the business, and grow your career with the Life Science BioDot division at ATS. We attract some of the most talented and motivated individuals from a range of fields, with our global offering and growth opportunities as we expand throughout the world. We want you to be a part of our TEAM

Field Service Engineer

COMMERCIAL LAUNDRY ENGINEERWhite Goods Engineer, Domestic Appliance Engineer, Gas Engineer or Commercial Laundry Engineer experience?<ul><li>York &amp; Hull - Hull, Selby, Goole, Thirsk, etc</li><li>Cheshire, Liverpool, West Manchester</li><li>Nottingham, Leicester &amp; Derby</li><li>Doncaster, Gainsborough, Lincoln</li><li>West Sussex - Brighton, Worthing, Chichester, Portsmouth</li><li>Central Scotland - East Glasgow, Edinburgh, Motherwell, Cumbernaul, Dunfermline</li></ul>A worldwide Manufacturer of Commercial Laundry Equipment are seeking additional Field Engineers due to continued sales growth, to undertake service, breakdown &amp; fault-finding on a wide range of commercial appliances &amp; commercial laundry equipment.YOUR EXPERIENCE<ul><li>Field Service Engineer with Electro-Mechanical or Gas &amp; Electrical experience</li><li>Able to use a Multi Meter</li><li>Laundry Engineer, White Goods Engineer, Domestic Appliance Engineer an advantage</li><li>Full UK Driving Licence</li><li>Gas ACS qualification desirable (training can be provided after probation)</li><li>Able to work efficiently to rectify breakdowns and to work accurately to PPM schedules</li><li>Electrical competence including the ability to dead test and carry out safe isolation</li></ul>Advantageous:<ul><li>Experience working on commercial laundry brands such as Miele, Electrolux, Girbau, JLA</li><li>Experience working on domestic appliances such as Beko, Whirlpool, Haier, Bosch, Fisher Paykel, Hotpoint, Smeg, etc.</li></ul>THE ROLEBased from home, you will undertake service, breakdown &amp; fault-finding on a wide range of Commercial Laundry equipment as well as Washers, Dryers and Ironers at client premises including care homes, universities, hotels and more.Providing excellent customer service while on-site, ensuring that all service visits meet company and client expectations.Ongoing manufacturer/product training will be provided for candidates with relevant experience - including gas training after a qualifying period.HOURS &amp; REMUNERATION<ul><li>Monday to Friday - 42.5 hours per week</li><li>Standby rota - 1 in 4 weekends - Approx 4,000- 6,000 extra</li><li>Paid travel - door to door</li><li>Overtime: Paid at x1.5 Mon - Sat and x2 for Sundays</li><li>Company Van (Automatic Transit, fully equipped, available for personal use)</li><li>Uniform, tools, phone, PDA provided</li><li>28 days holiday + Bank Holidays</li><li>Private Health Care Scheme and Company Pension Scheme</li><li>Bonus scheme based on First Time Fix</li></ul>Package of 41-45k+ based on:<ul><li>Basic Salary: 35,000 to 38,000 (Gas)</li><li>Standby pay: 50 per day (1 in 4 weekends) - Approx 4,000- 6,000 extra annually if called out.</li><li>Bonus: 2000 circa Monthly performance-based bonus (details to be discussed at interview)</li><li>Overtime Payments - Paid at x1.5 Mon - Sat and x2 for Sundays</li></ul>Interested and suitably experienced?Then please contact Ella at startMonday now!

Laundry Engineer White Goods

Spares Coordinator 32,000 - 36,000 + Training + Days + Early Finish Fridays + Mon - Fri + Benefits Lancing, West Sussex (Commutable from: Worthing, Brighton, Chichester, Burgess Hill, Haywards Heath) Are you from Spares/Aftersales background, looking to join a leading manufacturer who will invest in your career with full training and the chance for future progression. On offer is an excellent opportunity to play a pivotal role for an industry leading company, where you will receive ongoing support and training to enhance your skillset and grow within the business. This well-established company are at the forefront of their industry and going from strength to strength. This is a great time to join them as they look for a motivated individual to join their closeknit team. In this hands-on Monday to Friday role, you will be responsible for customer service and order execution of spare parts for their range of specialist products. You will be responsible for processing the orders, project management, profitability, on-time delivery and overall customer service and experience. This role would suit someone from a Spares/Aftersales background, looking to develop their career long term with a growing business who will support you with full training and future progression opportunities. The Role: - Manage service desk &amp; spares - Primary contact for customers via telephone and emails - Drive continuous improvement in the department - Monday to Thursday 08:00 to 17:30, Friday 08:00 to 14:00 The Person: - Strong customer service experience - Background in aftermarket/spares environment - Commutable to Lancing Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Jack Banks at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates

Spares Coordinator

An excellent opportunity for an experienced CNC Turner Programmer / Setter to join a well-established company. Job Type: Full-Time, Permanent (40 hours per week). Salary: Competitive Salary £32,000 - £45,000 Per Annum, Depending on Experience. Location: Worthing, West Sussex BN14. About The Role: Due to their fast-growing business, the company have a vacancy for a highly skilled CNC Turner Programmer/Setter to join their team. The ideal candidate will have experience with multi-change set-ups, tight tolerances and a full component production from start to finish. Main Responsibilities: <ul> <li>Interpret and work from detailed engineering drawings with precision Program and set multi-axis Fanuc lathes efficiently and accurately Consistently produce high-quality components to exact specifications Use CAD software (experience preferred but not essential) Follow verbal instructions and route cards to ensure smooth workflow Continuously evaluate and improve current working processes and procedures to maintain efficiency and quality</li> </ul> Personal Attributes: <ul> <li>Strong communicator - both verbal and written Industrious and detail-oriented, with a problem-solving mindset Comfortable working independently and as part of a team Willingness to learn and develop new skills Takes ownership of work with a high level of accountability Professional, polite, and well-mannered</li> </ul> Schedule: <ul> <li>Monday to Thurs, 7.30am - 4.30pm (30 mins for lunch)</li> <li>Friday 7.30am - 1.30pm</li> </ul> Company Benefits: <ul> <li>Competitive salary - based on experience 22 days holiday + UK bank holidays Workplace pension On-site parking A supportive and skilled team in a thriving business</li> </ul> If you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration. The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.

CNC Turner Programmer / Setter

Back End DeveloperThe CompanyWorking for a business that brings content creators and investment together You'll help to design new, and support existing, integration processes while maintaining a principle of continuous improvement. You'll use your knowledge of Azure to lead the development of web applications and platform elements and improve the performance and quality of existing solutions. You'll use your communication skills to effectively collaborate with fellow team members to coordinate workload and ensure timely completion.The Role<ul><li>Design, develop, and maintain RESTful APIs and microservices to support platform functionality</li><li>Build and optimise database schemas, queries, and data models for performance and scalability</li><li>Implement secure authentication and authorization mechanisms including OAuth2 and SSO integrations</li><li>Develop data processing pipelines using Azure services</li><li>Write clean, well-documented, and testable code following industry best practices</li><li>Troubleshoot and resolve production issues, ensuring system reliability and uptime</li><li>Collaborate with DevOps to implement CI/CD pipelines and monitoring solutions</li><li>Mentor junior developers and contribute to technical documentation</li></ul>Skills and Experience<ul><li>3-5 years of professional back-end development experience</li><li>Strong proficiency in C# and .NET Core/ASP.NET Core</li><li>Experience with Azure cloud services</li><li>Solid understanding of RESTful API design principles and implementation</li><li>Experience with SQL databases (Azure SQL, SQL Server) and T-SQL</li><li>Knowledge of software design patterns and SOLID principles</li><li>Experience with version control (Git) and agile development methodologies</li><li>Strong problem-solving skills and attention to detail</li></ul>Nice-to-Haves<ul><li>Experience with NoSQL databases (Cosmos DB, MongoDB)</li><li>Knowledge of message queuing systems and event-driven architectures</li><li>Familiarity with containerisation technologies (Docker, Kubernetes)</li><li>Experience with Azure DevOps or similar CI/CD platforms</li><li>Understanding of security best practices and OWASP guidelines</li><li>Experience with Python or other scripting languages</li><li>Knowledge of data warehousing and ETL processes</li><li>Previous experience in fintech or content creation platforms</li></ul>Benefits<ul><li>Hybrid role - 1-2 days in office and the rest from home</li><li>Free on-site parking</li><li>Lunch included on office-based days</li><li>Regular social events</li><li>Professional development opportunities</li><li>Flexible working arrangements</li></ul>

Back-End Developer

Commercial Gas Engineer West Sussex £47,000 - £51,000 We are seeking a skilled Commercial Gas Engineer to join our team in West Sussex. You will provide maintenance, repair, and installation of commercial gas systems across regional client sites, covering both planned and reactive works. Duties: <ul> <li>Provide maintenance, repair, and installation of commercial gas and HVAC systems</li> <li>Responsible for both reactive and planned works</li> <li>Diagnose faults and resolve issues efficiently</li> <li>Ensure all equipment meets safety and performance standards</li> <li>Complete necessary documentation for all tasks</li> <li>Work across regional client sites as required</li> </ul> Key Requirements: <ul> <li>Commercial Gas qualifications (COCN1, CCN1, TPCP1A)</li> <li>NVQ Level 2/3 in Plumbing or related field</li> <li>Gas Safe Registered</li> <li>Full UK Driving Licence</li> <li>Experience in commercial FM/building services</li> </ul> Benefits: <ul> <li>£47,000 - £51,000</li> <li>25 days annual leave</li> <li>On-call: 1 in 8, £150 standby</li> <li>Opportunities for progression and upskilling</li> </ul> Apply today to join a supportive team and take the next step in your career as a Commercial Gas Engineer. Advert Posted by Ben Butt

110 IT & Telecoms Jobs in Chichester, UK