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A leading insurance brokerage in the UK is seeking a proactive Tech Bar Engineer to provide first-line technical support. You will resolve technical issues for associates, maintain a welcoming Tech Bar, and ensure exceptional customer service. Ideal candidates will have a strong knowledge of Office M365 and other platforms, excellent communication skills, and experience in a service desk environment. This is an excellent opportunity to join a company with a caring culture and commitment to community initiatives.

Walk-Up Tech Bar Support Engineer

A global reinsurance firm in the UK is seeking an Organisational Development Business Partner. You will act as a trusted advisor to senior leaders, designing and implementing strategies to enhance performance and employee engagement. The ideal candidate has proven experience in organisational development, strong stakeholder management skills, and the ability to drive change. This role offers a competitive salary, performance-related bonus, and flexible hybrid working arrangements.

Hybrid Organisational Development Partner

Procurement Assistant (FTC) - Swindon - Hybrid An initial 6-month FTC with a great organisation going through an exciting time of change. Our client is looking for a proactive Procurement analyst/administrator to help them while they go through an exciting transition. Responsibilities: <ul> <li>Manage end to end new supplier set up</li> <li>Oversee procurement contract library and database</li> <li>Support tender processes</li> <li>Review procurement documentation</li> </ul> Hybrid Working - 3 days a week on site. 4 pm finish on a Friday! Apply Now Take the next step in your career with this exciting interim Procurement Assistant role. Apply via the site or contact Karen Lakeron (0).

Procurement Assistant

A leading water service provider in the UK seeks a Future Growth Planner for a fixed-term maternity cover. This role entails engaging with local authorities and developers to address housing growth needs while overseeing capacity checks. Candidates should possess planning experience and ideally a degree in a related field. The position offers a salary of up to £35,000, with a hybrid working model and various benefits including bonuses, pension contributions, and generous holiday allowance.

Future Growth Planner - Hybrid, 12-Month FTC

A leading consultancy firm in Horsham is seeking a proactive Procurement Assistant for an initial 6-month fixed-term contract. You will manage supplier set-ups, oversee procurement documentation, and support tender processes while working in a hybrid model, spending three days a week on-site. This exciting position, with a 4 pm finish on Fridays, is ideal for someone looking to contribute during a time of transition in the organization.

Hybrid FTC Procurement Assistant - End-to-End Sourcing

A leading recruitment firm is seeking an experienced procurement professional for a crucial role in a Med Tech organisation located in Oxford. This hybrid position offers an exciting opportunity to influence sourcing and supply chain activities at a pivotal stage of product development. The ideal candidate will have strong skills in procurement, experience in Med Device sectors, and knowledge of New Product Development. The role offers an initial 6-month contract with potential for extension or permanent transfer.

MedTech Procurement Lead Hybrid Oxford NPD & Scaling

We are seeking a qualified Aesthetician to deliver premium non-surgical treatments to our clientele. You must be professionally certified, experienced in safe and ethical practice, and confident consulting and advising clients with a bespoke approach. Treatment specialisms may include: <ul> <li>Skin boosters and injectable skincare</li> <li>Microneedling &amp; advanced facials</li> <li>Chemical peels</li> <li>Laser (optional)</li> </ul> Requirements: <ul> <li>Relevant medical or aesthetics qualification</li> <li>Insurance and professional accreditation</li> </ul> Benefits: <ul> <li>Work within an elevated, private, beautiful studio environment</li> <li>Opportunity to build and nurture your own client base</li> <li>Collaborative team and cross-referral environment</li> </ul> Please note:We may close this role early if we find the right person sooner than expected -so if you're interested, we want to hear from you soon.

Freelance Aesthetic Practitioner / Aesthetician

Location: Guernsey, Haywards Heath, Home Office (Remote) or Manchester Salary: £89,402 - £111,752, depending on experience Department: Customer &amp; Operations We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too! We're on the hunt for a Head of Customer and Operations Strategy (HCOS) who will be responsible for the shaping and delivery of the Customer strategy and roadmap in conjunction with the Heads of Value stream, ensuring the alignment of capabilities to the Enterprise and Pillar strategic vision and target operating model. The role supports the PIANO team in identifying and progressing new data models to support strategic leaders in unlocking future value. The role requires intrinsic understanding of each Business Area's subject matter. This will include continuously developing awareness and knowledge of our competitors and industry trends; identifying new or upgraded technologies to support the delivery of our strategic outcomes and ambitions to become market leading. Developing the pipeline of strategic change for Customer with a view to a 36-month horizon, the HCOS will bring to life strategic options considering people, process, technology (including data and automation) and/or external solutions. Where deemed appropriate the HCOS will lead strategic initiatives, produce business cases and present option appraisals. You'll own the maintenance of the Customer roadmap and will be required to facilitate the continuous iteration between the Senior Stakeholders, SMEs and Value Stream Heads. Managing a multi-skilled team the HCOS will support the creation and maintenance of the Pillar target state roadmap. The role will report to the Customer Director and operate across the COPs pillar, collaborating with the SLT and Head of Strategic Delivery to support prioritisation and transition to target state We value flexible working arrangements, so you can choose to work remotely or maybe you live within a commutable distance from one of our offices in Salford Quays, Manchester, Haywards Heath, West Sussex, or Guernsey, and want to work in the office occasionally. Core skills were looking for to succeed in the role:<ul><li>Strong communication skills - both in writing and verbally - ability to articulate an argument and persuade senior stakeholders with robust and comprehensive communication</li><li>Exceptional leadership skills with evidence of managing teams across a range of disciplines and locations</li><li>Strategic and benefits leadership - ensuring the focus is on delivery of the strategy, desired business outcomes and benefits</li><li>Senior stakeholder management - ability to constructively challenge, win the respect of and negotiate effectively with senior management up to and including ExCo level</li><li>Leadership - the ability to look ahead and understand/mitigate risks, and the ability to see the few key issues in a situation, problem or delivery and, working with others, cut through to the solution, with the ability to take reasoned decisions confidently and quickly</li><li>Effective organisation, planning and understanding the key components of all plans</li><li>Financial management - the ability to estimate and budget effectively, allowing for suitable contingency, and the ability to put together a robust and achievable business case in conjunction with Finance and business leaders</li><li>Highly analytical and structured thinker able to develop pragmatic solutions to complex problems and communicate them simply</li><li>Ability to engage key stakeholders and communicate complex information simply and persuasively, driving data informed decision making and action.</li><li>Ability to manage multiple projects efficiently and effectively</li></ul> What's involved:<ul><li>You'll lead the design and delivery of the Customer strategy and roadmap in alignment with the Enterprise strategy</li><li>You'll own and maintain the Customer roadmap of strategic outcomes and regularly engage with the business SMEs to gain an understanding of their desired outcomes</li><li>You'll work with the Heads of Value Stream to progress initiatives and support prioritisation decisions</li><li>You'll manage and develop the Performance Insights and Optimisation Change leads, supporting senior leaders to identify and develop data models to unlock value across the pillars of</li><li>In conjunction with the Head of Operations Value Stream and the Head of Strategic Delivery, develop the transition plan to target state</li><li>You'll ensure effective communication and reporting on progress against committed delivery plans and budget(s)</li><li>You'll lead strategic initiatives and value proposition analysis for the highest priority outcomes, as appropriate</li><li>You'll research, develop and present option appraisals for how we improve our current core capabilities and embed new capabilities</li><li>You'll ensure continued optimization of core customer platforms</li><li>You'll maximise opportunities arising from contract renewals, current and new suppliers, and data insight</li><li>You'll maintain and develop knowledge of Claims, Fraud and Retail Business Areas</li><li>You'll maintain and develop relationships with key strategic partnerships, competitors and industry thought leaders</li><li>You'll create a calendar of and be a presence at Customer industry events to represent FCG</li><li>You'll support decisions on the best solutions including proposed features</li><li>You'll work collaboratively with the Head of Value Stream and Senior Stakeholders to proactively manage the Customer RAID ensuring effective mitigation is in place and under active management</li><li>You'll fully understand and plan for the business impact of customer &amp; operations initiatives, ensuring that all areas of the business are ready to accept the change</li><li>You'll maintain and develop Customer owned platforms including Omnichannel Chatbot and SmartIVR, including proactive management of the team responsible for these activities</li><li>You'll coach, mentor and facilitate the learning and development of fellow colleagues in the customer centricity mindset, and strategies, including supporting colleagues with their broader professional development</li><li>You'll comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all times</li><li>You'll ensure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times</li></ul> Experience and knowledge<ul><li>Demonstrable record of managing multi-million-pound portfolio budgets effectively, and delivering within budgetary constraints</li><li>Significant understanding of Claims, Fraud and Customer business areas</li><li>Understanding of Insurance businesses, the industry, and its drivers</li><li>Experience of researching new markets and identifying / quantifying opportunities</li><li>Strong stakeholder management experience within a fast paced, cross-functional environment</li><li>Proven understanding of Project and Programme Management techniques in different change environments (Waterfall, RAD, SCRUM etc.)</li><li>Proven understanding and experience in working within SAFe or other agile frameworks</li><li>Significant understanding of IT systems and how successful IT change is affected including experience of all stages of project delivery and software development lifecycle</li><li>Ability to construct a realistic and achievable business case in conjunction with business leaders and Finance</li><li>Experience of engaging and managing third parties</li><li>Experience of working within an FCA regulated industry, ideally within Financial Services or Insurance</li><li>Demonstrable experience in strategic development with a proven ability to translate complex concepts and outcomes into actionable delivery roadmaps</li><li>Demonstrable experience in strategy mobilisation, initiation, planning and management</li><li>Deep and extensive understanding of change delivery and management processes and the keys to successful delivery of change</li><li>Experience using tools such as MS Office / MS project / SharePoint / TFS / Gemini / Atlas / ADO is desirable</li></ul> Skills<ul><li>Strong communication skills - both in writing and verbally - ability to articulate an argument and persuade senior stakeholders with robust and comprehensive communication</li><li>Exceptional leadership skills with evidence of managing teams across a range of disciplines and locations</li><li>Strategic and benefits leadership - ensuring the focus is on delivery of the strategy, desired business outcomes and benefits</li><li>Senior stakeholder management - ability to constructively challenge, win the respect of and negotiate effectively with senior management up to and including ExCo level</li><li>Leadership - the ability to look ahead and understand/mitigate risks, and the ability to see the few key issues in a situation, problem or delivery and, working with others, cut through to the solution, with the ability to take reasoned decisions confidently and quickly</li><li>Effective organisation, planning and understanding the key components of all plans</li><li>Financial management - the ability to estimate and budget effectively, allowing for suitable contingency, and the ability to put together a robust and achievable business case in conjunction with Finance and business leaders</li> . click apply for full job details</ul>

Head of Customer and Operation Strategy

Sussex Innovation Work Experience Programme Sussex Innovation Work Experience Programme <ul><li>Work Experience</li></ul>Share Description Salary: N/A Location: Brighton Job title: Work Experience Hours: 7.5 hours per day About the Programme: Sussex Innovation runs a work experience programme offering two placements per year to local students in Years 10 to 13. The placements will take place in January and July and will span a maximum of 5 days. The programme c ombines a mix of shadowing , hands on activities and project work to give students an overview of entrepreneurship, consultancy and innovation culture. How to apply: Applications are open all year round with applications for the January placement closing on 1st November and applications for the July placement closing on 1st May. Please complete this application form to apply.Sussex Innovation is proud to be an equal opportunity employer. All applicants will receive equal consideration irrespective of any protected characteristics. We celebrate diversity and are committed to creating an inclusive environment for all employees.We are a Disability Confident Committed employer and welcome applications from disabled people.We are committed to making reasonable adjustments to support you through the application and work experience process. If you require any reasonable adjustments, please don't hesitate to get in touch with the team by email or by phoning us on and speaking with our People, Culture &amp; Operations Manager.

Sussex Innovation Work Experience Programme

A leading technology manufacturing firm in Hastings seeks an experienced Operations Manager. This role involves managing day-to-day operations, implementing continuous improvement initiatives, and leading a safety-focused culture. The ideal candidate will have a strong background in Lean Manufacturing, at least 10 years of experience in manufacturing, and the ability to mentor and motivate teams effectively.

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