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Our Child and Family Support Team (CFST) provides counselling and therapeutic support to children, young people, and their families – including siblings, parents, grandparents, and carers. We’re looking for qualified volunteer counsellors to join our dedicated team to help increase our reach, making sure everyone can receive the support they need in some of life’s toughest moments. Please note, we cannot accept student counsellors on placement in this role.

Martlets Hospice

Volunteer Counsellor

Volunteer Customer Service and Retail Assistant - Havant Do you love meeting new people?&nbsp; As a customer service volunteer, you will be the face of our shops, greeting everyone with a smile and a warm welcome. You will work alongside a fantastic team of staff and volunteers, helping to create a great shopping experience that will keep bringing our customers back and recommending us to others.&nbsp; Where:&nbsp;6 West Street Havant PO9 1PF When:&nbsp;Monday to Saturday&nbsp; Usual minimum commitment:&nbsp;4-hour weekly morning or afternoon session What you’ll be doing: • Greeting customers and creating a friendly, welcoming atmosphere • Serving customers on the till, handling cash and card payments • Talking about Gift Aid, explaining why it is important and helping customers sign up • Prepared to regularly replenish stock (such as clothes, bric a brac etc) • Keeping the shop floor looking great by tidying displays, refilling clothes rails and general housekeeping • Occasionally helping in our Furniture Showroom (run on the same site) What’s in it for you: • Joining a new team at the start of an exciting new retail venture • Valuable work experience • Develop skills in stock ordering, visual merchandise, customer service • Dealing with the public • Changing lives through your volunteering • Reasonable travel expenses will be paid Your skills and abilities: • Friendly manner – good with people&nbsp; • Retail experience is always welcomed but not essential as training will be given • An Interest in clothing, books, records, fashion is also welcomed • You may be required to stand for long periods – Let us know if you have mobility problems Expectations: • To attend a Welcome day and participate in any training relevant to the role • You will need to be reliable, flexible and willing to assist the manager • Be committed to good customer service • Work as part of a team of staff and volunteers Contact:&nbsp;The Volunteering Team Tel: 01273 021549

Volunteer Customer Service and Retail Assistant - Havant Store

Join Our Retail Team and Make a Difference! Volunteer Retail Assistant – St Michael’s Hospice Shops Are you friendly, enthusiastic, and love meeting new people? Do you enjoy working in a vibrant retail environment where every day brings something new? Join our amazing team of volunteers and help make a real impact in your community! As a&nbsp;Retail Volunteer, you’ll play a vital role in supporting the day-to-day running of our shop, helping to raise essential funds for St Michael’s Hospice. Whether you’re welcoming customers, creating eye-catching displays, or working on the till, your time and energy will help us continue providing compassionate care to those who need it most. What You’ll Be Doing: <ul> <li>Greeting and assisting customers</li> <li>Sorting, pricing, and displaying donated items</li> <li>Operating the till and handling transactions</li> <li>Creating stylish window and in-store displays</li> <li>Keeping the shop clean, tidy, and inviting</li> <li>Promoting the work of St Michael’s Hospice</li> <li>Supporting the shop manager and team</li> </ul> What We’re Looking For: <ul> <li>A friendly and approachable personality</li> <li>Good communication and teamwork skills</li> <li>Willingness to learn and take initiative</li> <li>A presentable appearance and positive attitude</li> <li>Retail or customer service experience is a bonus—but not essential!</li> </ul> Why Volunteer With Us? Volunteering in our shop is a fantastic way to do something meaningful while gaining valuable experience. Whether you’re looking to build your CV, return to work, or simply enjoy being part of a friendly team, this role offers variety, connection, and purpose. You’ll learn new skills, grow in confidence, and know that every sale you make helps support local families through hospice care. It’s a chance to give back, meet great people, and make a real difference. Whether you can spare a few hours a week or more, we’d love to hear from you!

St Michaels Hospice

Retail Assistant

Reception Volunteer Opportunity Join our friendly team at St Michael’s Hospice and be the welcoming face that makes a difference. As a Reception Volunteer, you’ll support the smooth running of our front-of-house services—helping patients, visitors, and staff feel supported and informed from the moment they arrive. We’re looking for warm, reliable individuals who enjoy helping others and can bring calm and clarity to a busy environment. Location <ul> <li>Hospice Reception</li> </ul> Availability <ul> <li>Days: Monday–Friday and Weekends •&nbsp;Shifts: • Thursday: 9am–1pm • Saturday: 4pm–7pm • Sunday: 12:30pm–4pm and 4pm–7pm •&nbsp;Commitment: Minimum one shift per week Please note: Applicants for&nbsp;evening or weekend shiftsmust be available for training during daytime hours.</li> </ul> What You’ll Be Doing <ul> <li>Offering a warm welcome to patients and visitors • Answering calls and passing on messages • Checking appointments and patient details (confidentially) • Supporting infection control and general safety • Handling post, parcels, and donations • Helping with light admin tasks • Keeping the reception area tidy and organised • Working closely with staff and volunteers to ensure things run smoothly</li> </ul> Skills &amp; Experience <ul> <li>Friendly and clear communicator • Comfortable using basic IT (Outlook, Word, Excel, Teams) • Able to work independently and with others • Reliable and punctual • Experience in admin or customer service is helpful but not essential • Aware of the importance of confidentiality</li> </ul> Personal Qualities <ul> <li>Kind, calm, and emotionally aware • Open to learning and feedback • Respectful of boundaries and professional conduct • Flexible and happy to help where needed</li> </ul> Ready to make a meaningful impact? Apply now and become part of a compassionate team making a real difference.

Reception Volunteer

Ward Support Volunteer Opportunity Provide a warm, compassionate presence to patients and visitors on our Inpatient Unit. This role is vital in helping St Michael’s Hospice deliver exceptional care and comfort to those who need it most. We’re looking for friendly, calm, and approachable individuals who are ready to offer companionship and practical support on the ward. Location <ul> <li>Inpatient Unit, St Michael’s Hospice</li> </ul> Availability <ul> <li>Days:Weekdays and Weekends •&nbsp;Shifts:</li> </ul> <ul> <li>Morning: 10:00am – 1:30pm</li> <li>Afternoon: 2:30pm – 6:00pm •&nbsp;Commitment:&nbsp;1–2 sessions per week</li> </ul> What You’ll Be Doing <ul> <li>Offering companionship and emotional support to patients • Welcoming and assisting visitors • Supporting staff with light practical tasks • Helping with refreshments and tidying up after meals • Answering phone calls and passing on messages • Debriefing with your Ward Buddy for guidance and support</li> </ul> Skills &amp; Experience <ul> <li>Comfortable speaking with people and using the phone • A kind and patient listener • Basic understanding of confidentiality and sensitivity • Confident working independently and knowing when to ask for help • Previous experience in care or support roles is a bonus</li> </ul> Personal Qualities <ul> <li>Empathetic and emotionally resilient • Reliable, punctual, and well-organised • Open to feedback and continuous learning • Respectful of confidentiality and professional boundaries</li> </ul> Ready to make a meaningful impact? Apply now and become part of a compassionate team making a real difference.

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