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Parts Supervisor Overview: We're seeking an experienced Parts Supervisor to join our busy dealership/service centre. You'll play a key role in managing the day-to-day running of the parts department, ensuring efficient stock control, smooth workflow, and excellent customer service for both retail and workshop customers. Key Responsibilities: Oversee the daily operations of the parts department, ensuring targets and deadlines are met. Supervise, train, and support parts advisors to deliver outstanding service. Maintain accurate stock levels and ensure all parts are ordered and stored correctly. Liaise closely with the workshop and service teams to ensure parts availability. Handle customer and trade parts enquiries efficiently and professionally. Monitor and manage departmental performance including margins, turnover, and KPIs. Ensure manufacturer and company standards are maintained at all times. About You: Previous experience in a Parts Advisor or Senior Parts role, ideally within the motor trade. Strong leadership and communication skills. Excellent organisation and attention to detail. IT literate with experience using DMS systems (e.g. Kerridge, Pinnacle, CDK). A proactive and positive attitude with a focus on customer satisfaction.

Parts Supervisor

Tapp are looking for a Parts Advisor for our client in Eastbourne. We are looking for someone that wants to grow their career in the automotive industry and that has the drive to develop and grow within the brand. QUALIFICATIONS Essential Grade C or above GCSE in Maths and English or equivalent Desirable City &amp; Guilds in Motor Vehicles or equivalent ATTAINMENTS/COMPETENCIES Essential Skills gained in a similar role in the Industry SKILLS REQUIRED Essential Excellent communication skills Good computer skills The ability to work efficiently with the public Able to convey information clearly &amp; succinctly whether verbally or in writing Able to solve problems Able to establish effective working relationships with varied personnel Able to work independently demonstrating initiative and pro-activity Able to demonstrate sensitivity, diplomacy and tact Able to persuade, motivate, negotiate and influence others Desirable Word processing/ spreadsheet skills PERSONAL ATTRIBUTES Essential Have a smart appearance Able to maintain confidentiality Ability to sometimes deal with difficult, impatient or distressed people Efficient and well organised Interested in the work of the organisation Able to attend Manufacturer and/or Company Training If you are interested in the role, apply with a copy of your CV below.

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