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<h5>Description</h5>37.5 hours per week / permanent / Monday to Friday, 9am-5pm, with the requirement to work one late shift per week and be part of an out of hours 'on-call rota'.At YMCA DownsLink Group,&nbsp;<a href="https://www.ymcadlg.org/ymca-downslink-group-about-us/" target="_blank">our mission</a>&nbsp;is to help children and young people have a fair chance to be who they want to be.&nbsp;We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health.Our values -&nbsp;we do what’s right, we work with heart, and we build real connections&nbsp;-guide and shape how we show up for children and young people we support and for each other.We have an exciting opportunity for a Supported Housing Manager to lead our <a href="https://www.ymcadlg.org/where-we-work/ymca-brighton-and-hove/" target="_blank">Brighton and Hove services</a>. Our 24/7 high support services provide supported accommodation for 35 young people at risk of homelessness across two sites – Lansworth House and Gareth Stacey House.As a Supported Housing Manager, you will oversee the daily operations, ensuring our accommodation is safe, welcoming and secure. You will work closely with and lead two Deputy Supported Housing Managers, while supporting the wider team to deliver consistent, compassionate support.We are searching for a motivational and resilient leader who thrives on developing others, championing best practice, and nurturing a collaborative and compassionate culture. You will bring a trauma-informed and psychologically informed approach to both your team and the young people we support, ensuring everyone feels understood, safe and empowered. If you are energised by leading teams, shaping services, and supporting staff to deliver exceptional, person-centred support—even in challenging moments—this could be the role for you.In delivering&nbsp;the role, you will be&nbsp;responsible for:-- Leadership and&nbsp;People Management:&nbsp;Lead and manage a team, recruiting and inducting new staff, and supporting their performance to ensure high standards of service at all times.-- Service Provision:&nbsp;Responsible for the daily operations of the service so that it meets the requirements of the service specification, and:- reflects Psychologically Informed Environments (PIEs), Trauma Informed approaches and restorative practices.- identifies, maps and encourages the strengths and talents of each young person, enabling them to acquire the skills they&nbsp;need to lead independent and fulfilling lives.-- Partnerships:&nbsp;Develop and maintain effective working relationships with partner organisations that add value to the core, commissioned service (or have the potential to) attending relevant multi-disciplinary meetings as needed.-- General:&nbsp;Be a member of the out of hours ‘on call’ rota to provide out of hours management support to projects in the wider locality.About You – If you are enthusiastic about this opportunity but don’t meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we’re looking for.You will bring substantial experience in leading and developing teams within supported housing or similar services for young people and/or adults at risk. You will have a strong understanding of the Regulator of Social Housing (RSH) and Ofsted frameworks, coupled with a solid grounding in Trauma-Informed Care and Psychologically Informed Environments.You will be a confident and effective communicator with strong facilitation and decision-making skills, able to lead your team through challenging situations with calmness and clarity. You will have proven experience in overseeing safeguarding procedures within residential services and will model professional standards, maintaining clear boundaries while fostering a culture of trust, safety and supportive relationships.If you would like any further information or an informal discussion about this post, please contact&nbsp;<a href="mailto:Jay.Beach@ymcadlg.org" target="_blank">Jay.Beach@ymcadlg.org</a>. Should you require any assistance with our application process, please email us at&nbsp;<a href="mailto:Recruitment@ymcadlg.org" target="_blank">Recruitment@ymcadlg.org.</a>CLOSING DATE: Sunday 14 December 2025 at midnight.TO APPLY: Scroll down the page to the application form. Please download the job profile (below), which includes the full role description and person specification.We are not able to support a work permit or offer a visa sponsorship for this role. Candidates must already have the right to live and work in the UK independently.An inclusive workplace&nbsp;We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.&nbsp;Accessibility&nbsp;If you require assistance or have questions regarding the application process, please do contact us.YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.&nbsp;Successful applicants&nbsp;are required to undertake an Enhanced DBS (including the&nbsp;Children’s and Adults’ barred lists)&nbsp;check, along with a reference and background check carried out by a third-party service provider.

YMCA DownsLink Group

Supported Housing Manager

<h5>Description</h5>15 - 18.5 hours per week (2 - 2.5 days), to be worked flexibly including some evening and weekend work (working pattern to be discussed at interview) £30,035 per annum pro rata / permanent.At YMCA DownsLink Group, <a href="https://www.ymcadlg.org/ymca-downslink-group-about-us/" target="_blank">our mission</a> is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health.Our values - we do what’s right, we work with heart, and we build real connections -guide and shape how we show up for children and young people we support and for each other.Our multi-faith chaplains make a difference to the lives of young people by providing a space to be heard, to have fun and to eat together. Chaplains offer non-judgemental support to residents (aged 16-25 years) around their spiritual, emotional and social wellbeing. They are there for people of all faiths, no faith, and for those exploring faith, belief and spirituality. Fundamental to our chaplaincy service are our teams of highly committed volunteer chaplains who are passionate about supporting young people.We have an exciting opportunity to be part of something meaningful as our new Chaplain, coordinating our <a href="https://www.ymcadlg.org/what-we-do/support-and-advice/chaplaincy/" target="_blank">Chaplaincy Service</a> in Brighton and Hove. In this role, you will be responsible for recruiting, inducting, and supervising a group of up to 20 volunteer multi-faith chaplains who help deliver regular weekly chaplaincy sessions in our supported accommodation services.Chaplaincy sessions are usually run in the evenings and involve the preparation of a shared meal. You will, on occasion, also work one to one with some of our residents. The role also has an important outreach function to develop relationships with Christian and other faith/belief communities across Brighton and Hove so that those communities can support and participate in our work, including fundraising.Key responsibilities:<ul><li>Coordinate chaplaincies at our supported accommodation services in Brighton and Hove</li><li>Attend and actively participate in evening chaplaincy sessions (at least bi-weekly)</li><li>Recruit, train, and support new volunteer chaplains from multiple faiths</li><li>Provide one-to-one spiritual care and support to residents</li><li>Develop relationships with local churches and other faith/belief organizations</li><li>Explore potential for new chaplaincy services in other YMCA DLG services</li></ul>&nbsp;About YouIf&nbsp;you are&nbsp;enthusiastic about this opportunity but your experience&nbsp;does not&nbsp;align perfectly with every requirement, we encourage you to apply anyway and&nbsp;demonstrate&nbsp;how your experience is&nbsp;transferrable.&nbsp;You may&nbsp;be just&nbsp;the right candidate.Experience and Knowledge:<ul><li>Good understanding of your own faith/belief system and other faith traditions</li><li>Commitment to equity, diversity, and inclusion</li><li>Experience recruiting, training, and supervising volunteers</li><li>Experience working with young people, especially those with challenging life experiences</li><li>Willingness to work with people of all faiths/beliefs and none</li><li>Excellent communication, organization, and time management skills</li><li>Ability to support young people experiencing distressing situations</li></ul>Desirable:<ul><li>Training in your faith tradition</li><li>Valid driving license and access to a vehicle</li></ul>If you would like any further information or an informal discussion about this post, please contact&nbsp;<a href="mailto:Jay.Beach@ymcadlg.org" target="_blank">Jay.Beach@ymcadlg.org&nbsp;</a> Should you require any assistance with our application process, please email us at&nbsp;<a href="mailto:Recruitment@ymcadlg.org" target="_blank">Recruitment@ymcadlg.org</a>CLOSING DATE: Sunday 23 November at midnight.TO APPLY: Please scroll down the page to the application form.We are not able to support a work permit or offer a visa sponsorship for this role. Candidates must already have the right to live and work in the UK independently.An inclusive workplace&nbsp;We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.&nbsp;Accessibility&nbsp;If you require assistance or have questions regarding the application process, please do contact us.YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.&nbsp;Successful applicants&nbsp;are required to undertake an Enhanced DBS (including the&nbsp;Children’s and Adults’ barred lists)&nbsp;check, along with a reference and background check carried out by a third-party service provider.&nbsp;

Chaplain

<h2>Job Description</h2>The Post in ContextWe have taken positive steps in developing our site management’s approach to the ‘customer’s journey’. Through investment in facilities, systems and processes we have experienced growth in participation, but it is essential for us to continue to explore new opportunities for investment and partnership, to inspire active lifestyles within our communities.As the first point of contact you will be critical in providing a first-class customer services experience by welcoming customers positively and ensure efficiency of service and administration at reception.Customer ServiceThe priorities of the CSA’s are:<ol><li>To provide a friendly and efficient service to all customers.</li><li>To pro-actively provide information to promote the Centre to the public at all times.</li><li>To respond positively to customer enquiries.</li></ol>Reception<ol><li>To answer, promptly, incoming telephone calls.</li><li>To welcome and acclimatise visitors to the centre.</li><li>To direct customers to the correct place of activity.</li><li>To control entry and exit systems.</li><li>To use PA systems for information and control.</li><li>To maintain a clean and tidy reception area.</li><li>To be smartly presented in uniform at all times.</li></ol>Administration<ol><li>Responsible for the smooth operation of the booking system embracing system enhancements.</li><li>To control and cash up all monies during the session in accordance with the financial regulations.</li></ol>Promotion of Centre<ol><li>To promote the sale of goods and memberships.</li><li>To enrol and issue cards in relation to memberships and categories available.</li><li>To deal with customer enquiries regarding programme and course details, first aid, lost property etc.</li></ol>&nbsp;Other Duties<ol><li>To carry out other duties as required.</li><li>To adhere to Wave Active Limited’s policies and procedures</li></ol><h2>Personal Specification</h2>Disposition<ul><li>Customer focused</li><li>Driven and Enthusiastic</li><li>Passion for providing exceptional service</li><li>Can do attitude</li><li>Pro-active</li><li>Team Player</li><li>Interpersonal skills</li></ul>Experience<ul><li>Similar work environment</li></ul>Skills<ul><li>Excellent communication skills – face to face, telephone</li><li>Able to remain calm and professional in challenging circumstances</li><li>Knowledge of cash till operations and administration of cash returns</li></ul>Other<ul><li>To be flexible to the changing demands of the business</li><li>Able to react positively to changes in policy and development into new or improved areas of service activity</li><li>To be able to follow Wave Active Limited Policies and Procedures</li></ul>

Wave Active

Customer Service Advisor

<h4>Fitness Instructor – 40 hours per week</h4><h4>Based at Lewes Leisure Centre</h4>Wave Active is an award-winning charity and social enterprise, supporting our local communities with facilities, activities, and services to inspire active lifestyles.Our purpose is to “Inspire Active Lifestyles” and vision, “To be at the heart of the improvement of health and wellbeing in the Community”.We are passionate about providing services and opportunities that support individuals to gain, regain or maintain health, fitness and wellbeing improvements. Managing 15 leisure facilities and Newhaven Fort, across the Lewes District and Eastbourne Borough of East Sussex we provide health and fitness services for both members and non-members of all ages to participate in, whether that be through sport, group exercise, gym, swim, play or health services.While we offer a range of facilities and activities across our multifunctional spaces, our team is key to creating an approachable environment enabling individuals to prioritise their wellbeing and their health journey.Formed in 2006 Wave Active continues to ensure all surplus revenues generated from activities are reinvested back into the community in the form of facility developments and refurbishments, new programmes of activity and to support those with health conditions to make health improvements.The Post in ContextUndertake all functions involved in the daily operation and service delivery within Gym. This includes providing supervision of the gym floor, undertaking various gym appointments including gym programming, reviews, floor-based coaching and a high level of engagement and connection to actively recruit and retain members. As a Fitness Instructor you will be required to deliver the highest quality service throughout the Centre by inspiring and motivating customers, to increase retention and provide guidance as well as support to ensure customers achieve their goals.Main Duties<ul><li>To motivate and support customers to increase retention and support customers to achieve their goals.</li><li>To carry out gym appointments and deliver our member journey, including Welcome Workouts, Personal Plans and Plan reviews.</li><li>Provide advice and guidance to customers to ensure they use equipment safely and adopt the correct exercise technique.</li><li>Deliver gym floor group training sessions as required (cross site if/when required)</li><li>Deliver gym floor workshops as required (cross site if/when required)</li><li>Create and promote in centre gym challenges to engage</li><li>To actively participate in the membership sales process by making customers aware of the benefits of membership and group exercise participation.</li><li>To meet agreed performance KPI targets set by the Operations Manager.</li><li>Create content for websites and social media platforms in the manner of images and video material.</li><li>To assist the Operations Management Team in organising special events, program development and promotions when required.</li><li>To ensure that the gym is maintained in a clean, safe, hygienic and tidy condition during your hours of supervision.</li><li>Following &amp; adhering to site</li><li>To carry out appropriate maintenance checks and follow procedures to ensure kit is back in working order as soon as possible.</li></ul>General<ul><li>To wear the uniform provided by the centre and always adopt a high level of</li><li>To comply with health and safety processes and</li><li>Attend training sessions and team meetings as and when</li><li>Various administration tasks as and when</li></ul>Note<ul><li>You will not actively promote your private business within Wave facilities (including the car park) and to Members.</li><li>You will keep Wave informed of external classes you teach and programs you run. By advising Wave of the classes and programs you run we can ensure that there is no direct conflict of interest.</li><li>You will not promote your private business using images of Wave facilities or Wave members participating in Wave activities.</li><li>If a Wave member is also a member of your exercise classes, you may of course use their image to promote your class (subject to image release authorisation).</li><li>You will make every effort to attend team</li><li>It is desired that you will have both L3 PT qualifications and GP referral or be willing to work towards both of these qualifications.</li><li>To deliver appointments in line with relevant qualifications.</li><li>You may be required to work across different sites when cover is needed as per the needs of the business.</li></ul><h2>Personal Specification</h2>Disposition<ul><li>Customer focused</li><li>Great communicator</li><li>Driven and enthusiastic</li><li>Passions in health &amp; wellbeing</li><li>Creative and intuitive</li><li>Empathetic</li><li>Pro-active &amp; good organisation</li><li>Team Player but also a good leader</li><li>Listening skills</li></ul>Experience<ul><li>Similar work environment</li></ul>Qualifications<ul><li>L2 Fitness Instructing</li></ul>Specialist Knowledge<ul><li>Genuine interest in health and fitness</li><li>After training, to be able to undertake preventative maintenance on equipment</li><li>Knowledge of behaviour change and goal setting</li></ul>Skills<ul><li>Communication skills (verbal and written)</li><li>Computer competent, MS Office software and email</li></ul>Other<ul><li>To be flexible to the changing demands of the business</li><li>To be able to follow Wave Active Limited’s Policies and Procedures</li></ul>

Fitness Instructor

Individual Giving Fundraising Manager -£39,860- £44,952 (depending on experience)​We’re looking for an&nbsp;Individual Giving Fundraising Manager&nbsp;to take the lead indelivering a varied and ambitious individual giving programme that generates both immediate and long-term income for our hospice.&nbsp;With new strategic investment backing our fundraising growth, this is an exciting time to join us and make a real difference.​In this role, you&nbsp;will oversee key income streams including committed giving, appeals, in-memory giving, legacy marketing and our Mid-Value Donor programme. You'll be responsible for acquiring new supporters testing digital methods, nurturing existing relationships and developing insight-led donor journeys that maximise lifetime value while ensuring every supporter feels valued and connected to our cause.&nbsp;You’ll contribute to the development of operational plans, income targets and annual budgets.​About You:You’ll be a strategic thinker with a strong track record in individual giving, campaign management and team leadership. You’re driven by results but equally committed to delivering exceptional supporter care. You thrive in a collaborative environment and are confident managing multiple income streams with creativity and insight.​If you're ready to lead a passionate team and play a key role in the future of our hospice's fundraising success, we’d love to hear from you.​Please note, the successful candidate will be an essential car user, therefore candidates must have a full driving licence and access to a vehicle.​This post is offered on a full time basis, working 37.5 hours per week, our core working hours are 8.30am - 5pm. Part-time hours will be considered for the successful candidate.&nbsp;We also offer home working opportunities at St Catherine's, however, onsite attendance is expected.​When you join St Catherine’s, you’ll be joining a supportive team all working towards a&nbsp;big ambition: that will be here for you through the joyful memories, final goodbyes and moments after.&nbsp;If that sounds like something you’d find fulfilling, please apply today.Employees at St Catherine’s Hospice can enjoy a variety of benefits including:​<ul><li>25 days holiday, increasing with length of service to 30 days + public holidays</li><li>Option to buy or sell up to 1 week of annual leave</li><li>Day off for volunteering</li><li>Day off for moving house</li><li>Blue Light Card</li><li>Cycle to work scheme</li><li>Eye test vouchers</li><li>Generous Pension – Up to 9% employer contributions or honour of NHS pension</li><li>Enhanced maternity/adoption pay</li><li>Life Assurance – 4x basic salary</li><li>Pay enhancement of unsocial hours</li><li>Flu Jabs</li><li>Counselling Offering</li><li>Discounted Gym</li><li>Schwartz rounds</li><li>Wellbeing Supervision (aka clinical supervision)</li><li>Career pathway and progression</li></ul>We are located in Grace Holland Avenue, Pease Pottage, Crawley, West Sussex RH11 9SL.​If you require any additional information or would like to discuss this role further, please give us a call on 01293 447353.

St Catherines Hospice

Individual Giving Fundraising Manager

Job Description:&nbsp; AOG Sales ExecutiveLocation:&nbsp; Unit 2, Centron, Crompton Way, Crawley, West Sussex, RH10 9QRThis role operates a 12 hour shift, 9am to 9pm on a 4 days on, 4 days off basis.£35,000 basic salary plus commission scheme.We’re seeking a proactive and ambitious AOG Sales Executive to join our fast-paced, customer-focused team.This role is ideal for someone with junior-level aviation sales experience who thrives under pressure and enjoys the challenge of finding rapid, effective solutions for time-critical customer needs.A full clean UK Driving Licence is desirable but not essential.Full training will be provided in line with company procedures and aviation compliance standards.Role SummaryWorking as part of the AOG (Aircraft on Ground) Sales team, this role involves managing urgent aircraft component enquiries, coordinating with global sales, procurement, and logistics teams to minimise customer downtime.Managing the full sales cycle from quotation to delivery, sourcing parts from approved suppliers, and liaising with internal teams to meet tight deadlines.This role requires aviation sales knowledge, excellent communication skills, and the ability to manage multiple time-critical tasks under pressure.Flexibility for out-of-hours support, and a proactive, customer-focused mindset are essential.Key Responsibilities<ul><li>Act as first point of contact for urgent AOG enquiries, delivering fast, effective solutions to minimise aircraft downtime.</li><li>Manage the full sales cycle from enquiry to delivery, ensuring accuracy, efficiency, and high service standards.</li><li>Source and procure aircraft components globally, maintaining supplier relationships to secure competitive pricing and quality.</li><li>Coordinate with logistics and shipping, including freight, export documentation, and customs clearance, to meet time-critical deadlines.</li><li>Build and maintain strong international client relationships, providing outstanding service, technical support and after-sales care.</li><li>Identify and pursue new business opportunities through networking, market research, and lead generation.</li><li>Negotiate commercial terms with customers and suppliers to support profitable, long-term partnerships.</li><li>Collaborate with internal teams across logistics, quality, and repair management to ensure smooth operations.</li><li>Maintain accurate records of sales and procurement activities in line with company procedures and aviation regulations.</li><li>Monitor market trends and competitor activity to inform sales strategy and decision-making.</li><li>Participate in out-of-hours AOG support on a rotational basis.</li><li>Support continuous improvement initiatives to enhance service delivery and internal processes.</li><li>Participate in improvement activities at department/company level to enhance business performance.</li><li>Comply with all relevant internal rules, policy and procedures, including those relating to Environment, Health and Safety (EHS), Data Protection and all those contained in Employee Policies and Procedures.</li><li>Undertake other duties and tasks that may be allocated that are reasonable and appropriate to the job.</li><li>Attention to Detail: Essential for accurate quotations, documentation, and compliance with aviation regulations.</li><li>Organisation: Required to manage multiple urgent enquiries, coordinate logistics, and maintain clear records.</li><li>Commercial Awareness: Important for negotiating terms, sourcing competitively, and identifying market opportunities.</li><li>Customer Focus: A responsive, solution-driven approach is vital for supporting time-critical AOG situations.</li><li>Self-motivated and results-driven: takes ownership of objectives and drives sales performance.</li><li>Communication: Strong verbal and written skills to liaise with clients, suppliers, and internal teams across time zones.</li><li>Problem-Solving: Ability to resolve operational issues quickly and find effective solutions under pressure.</li><li>Teamwork: Works collaboratively with logistics, quality, and repair teams to ensure smooth operations.</li><li>Flexibility: Willingness to support out-of-hours coverage in a shift-based structure and adapt to changing priorities.</li></ul>In addition,&nbsp;all employees are expected toSkills and QualitiesAbout Mel Aviation ComponentsMel Aviation Components is a globally trusted provider of high-quality aircraft parts and support services for the civil aerospace industry. Strategically located in Manor Royal, Crawley, just minutes from Gatwick Airport, our proximity to major transport hubs enables us to deliver fast, efficient logistical solutions to customers around the world.Our mission is to deliver exceptional value, service, and convenience to our customers, while creating a secure and rewarding environment for our global team.

Manor Royal Business District

Sales Executive: MEL Aviation

Family Support WorkerFull Time or Part Time ConsideredGreat Training &amp; Career PathYou will be called upon to support the delivery of physiotherapy sessions, music therapy, Speech and Language Therapy and home play sessions. You will support the therapists to create a learning environment that is appropriate, stimulating and addresses all areas of the child’s learning whilst focusing on developing each child’s functional skills.&nbsp;This will include not only traditional practice but involve ensuring activities are accessible to our families including indoor, outdoor and community based activities and the use of technology.&nbsp;<ul><li>You will support the work of the Outreach Worker through providing behaviour support and leading and planning sessions as directed by the team. </li><li>Safeguarding and the welfare of children are paramount to this role. </li><li>You will also be called upon to work with and give specialised support and advice to carers and families and provide ongoing pastoral support, as well as supporting siblings through play during session times. </li><li>You will be a vital part of the overall Fundraising team, helping to evangelise for the service within the community as well as helping to ensure that our services and families take the lead in all of our marketing and communications.</li></ul>Key Tasks and Main Duties:<ul><li>Work with the therapists to support the children to access high quality provision.</li><li>Work with the Outreach Worker to ensure the needs of the families are being met in terms of signposting to other agencies, supporting with behaviour issues and assisting with supporting statements.</li><li>Be prepared to undertake when asked training and other professional development as required.</li><li>Assist with session planning, organisation, set up prior to each session, recording of observations and clearing away at the end of a session.</li><li>Creating resources as directed by therapists.</li><li>Implement and maintain a lending library of resources to families.</li><li>Support with the delivery of sessions and support other sessions as necessary such as sensory play, music therapy and other services.</li><li>Lead the sibling support sessions as required</li><li>Support the therapists in the monitoring, evaluating of children’s progress and learning in order to inform planning and identify individual needs as well as measurement against impact benefits</li><li>Plan for appropriate learning environments</li><li>Ensure that the physical environment is maintained to high standards of safety, hygiene and presentation</li><li>Build and foster strong relationships and excellent communication with parents and guardians providing on-going pastoral support</li><li>Hands on involvement in all fundraising activities, including participating in 3rd party fundraising events for the Charity when required.</li><li>To assist in the preparation work for audits and inspections</li><li>To adhere to Data Protection, Equal Opportunities, Risk Management, Confidentiality and all other Charity policies and procedures</li><li>This post includes 30 days of holiday per year plus UK national and bank holidays and can be done flexibly.</li></ul>You Should Have Proven Experience:<ul><li>A level 3 qualification in Early Years</li><li>A high standard of written and spoken English.</li><li>A lively and enthusiastic style.</li><li>A commitment to the benefits of early intervention services, a vision for how that can help families in their own homes and in the world today</li><li>Excellent organisational skills.</li><li>Desire to join an existing team and help where needed.</li><li>Flexible with your approach to working hours (able to accommodate the Charity’s service needs)</li><li>Confident about working with a wide range of families including in a family home and sensitive to the needs and wishes of our children and their family’s</li><li>Able to demonstrate the need for confidentiality and privacy</li><li>Reliable and trustworthy with a good sense of humour</li></ul>

Dame Vera Lynn Children's Charity

Dame Vera Lynn Childrens Charity

Family Support Worker

Location: Guernsey, Haywards Heath, Home Office (Remote) or Manchester Salary: £55,226 - £69,032, depending on experience Department: Technology and Data We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too! We're looking for Core Platform Technical Engineers who'll be responsible for managing and supporting the infrastructure and core services within the Azure cloud environment, as well as driving modernisation and automation efforts. This role focuses on platform engineering, including infrastructure-as-code (IaC), Azure Kubernetes Services (AKS), Terraform, managing domains, Active Directory (AD), DNS, authentication services, and program and change work. The Core Platform Technical Engineers will ensure the operational stability, scalability, and security of core enterprise platforms in Azure, as well as supporting other critical areas that align with business needs. You'll also support continuous improvement initiatives by modernising infrastructure, implement automation, and oversee the management of enterprise services. A key part of the role involves resolving incidents and requests within SLA, collaborating with third-party providers as an extension of the internal team, and providing expert technical support and advice to both internal teams and end-users. We value flexible working arrangements, so you can choose to work remotely or maybe you live within a commutable distance from one of our offices in Salford Quays, Manchester, Haywards Heath, West Sussex, or Guernsey, and want to work in the office occasionally. Core skills were looking for to succeed in the role:<ul><li>Strong experience with Azure infrastructure management, including Azure Resource Manager (ARM), Azure Active Directory (AD), DNS, and security management.</li><li>Proficiency in Infrastructure-as-Code (IaC) using tools such as Terraform, ARM templates</li><li>Expertise in managing and securing domain services, Active Directory, DNS, and authentication protocols.</li><li>Familiarity with cloud platform automation tools and CI/CD pipeline integration (e.g., Azure DevOps, GitHub Actions).</li><li>Hands-on experience with enterprise-grade Azure services, including compute, storage, networking, and monitoring solutions.</li><li>Deep understanding of security best practices, including Azure security features and tools (e.g., Azure Security Center, Azure Policy, RBAC).</li><li>Strong communication skills, with the ability to explain technical concepts to both technical and non-technical stakeholders.</li></ul> What's involved:<ul><li>You'll manage, monitor, and support core infrastructure and services within the Azure cloud environment.</li><li>You'll oversee domain management, Active Directory (AD), DNS, and authentication services to ensure robust enterprise security and operational continuity.</li><li>You'll implement infrastructure-as-code (IaC) practices to automate the deployment, configuration, and management of cloud resources.</li><li>You'll develop, maintain, and optimise cloud infrastructure, ensuring it aligns with business needs and technology roadmaps.</li><li>You'll lead efforts to modernise core infrastructure to support scalable, secure, and highly available platforms.</li><li>You'll collaborate with other platform engineering teams and stakeholders to ensure platform stability and reliability.</li><li>You'll develop, maintain, and optimise on Prem infrastructure in 1st Central offices</li><li>You'll resolve platform-related incidents and service requests within agreed Service Level Agreements (SLAs).</li><li>You'll ensure incidents and requests are logged, prioritized, and triaged appropriately to meet SLA targets.</li><li>You'll provide timely resolution of incidents and technical support for end-users, ensuring minimal disruption to business operations.</li><li>You'll collaborate with cross-functional teams to investigate and remediate issues affecting platform availability and performance.</li><li>You'll track and report the status of ongoing incidents, keeping stakeholders informed of progress.</li><li>You'll work with third-party providers and vendors as an extension of the internal team, ensuring seamless collaboration on incidents, issues, and platform improvements.</li><li>You'll escalate and follow up with third-party providers on unresolved issues or ongoing incidents.</li><li>You'll ensure third-party service agreements are adhered to, maintaining the required quality and efficiency levels.</li><li>You'll provide feedback to third-party providers on service improvements, ensuring the best outcomes for platform operations.</li><li>You'll manage and execute change management activities, ensuring seamless implementation of new services, updates, and system configurations.</li><li>You'll take ownership of program work related to platform improvements, upgrades, and migrations within Azure and other supporting areas.</li><li>You'll coordinate with business units, IT teams, and security teams to ensure program work aligns with business objectives and regulatory requirements.</li><li>You'll provide technical advice and guidance during planning and execution phases of platform changes and upgrades.</li><li>You'll drive the adoption of automation tools and processes to optimize infrastructure management and reduce manual tasks.</li><li>You'll lead and implement modernization initiatives across platforms, ensuring integration with modern cloud-based technologies.</li><li>You'll utilise IaC frameworks like Terraform, ARM templates, to ensure repeatable, scalable deployments of cloud resources.</li><li>You'll collaborate with development teams to integrate continuous integration and continuous deployment (CI/CD) pipelines for improved infrastructure management.</li><li>You'll partner with other platform engineering teams to provide operational support and troubleshooting for enterprise services.</li><li>You'll collaborate with Cyber and Info Sec teams to ensure domain, AD, and DNS services adhere to security best practices and regulatory requirements.</li><li>You'll engage with cross-functional teams, including developers, product managers, and business leaders, to understand requirements and translate them into technical solutions.</li><li>You'll provide technical advice and mentorship to junior engineers and teams.</li><li>You'll ensure the security, performance, and compliance of cloud services and infrastructure in Azure.</li><li>You'll conduct regular platform reviews to identify optimization opportunities and ensure adherence to industry best practices.</li><li>You'll troubleshoot and resolve platform-related incidents in a timely manner, ensuring minimal disruption to business operations.</li><li>You'll implement and manage monitoring solutions to ensure high availability, reliability, and performance of core platforms.</li><li>You'll create and maintain detailed documentation for platform configurations, standards, and procedures.</li><li>You'll share knowledge across teams to facilitate continuous improvement and cross-team collaboration.</li><li>You'll write and review knowledgebase articles, operational guides, and best practice recommendations for cloud infrastructure and services.</li><li>You'll comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all times</li><li>You'll ensure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times.</li><li>You'll be part of a 365/24/7 on-call to manage incidents, security alerts, and escalations as required.</li></ul> Experience &amp; knowledge<ul><li>Knowledge of FCA requirements (including individual responsibilities in relation to Consumer Duty)</li><li>Demonstrable hands-on experience in platform engineering or cloud infrastructure management, specifically with Azure.</li><li>Proven experience implementing IaC practices and managing cloud environments with a focus on automation and scalability.</li><li>Experience working in an enterprise-level environment, managing core infrastructure and services at scale.</li><li>Prior experience in managing change, program work, and cloud transformation projects.</li><li>Experience in resolving incidents, managing service requests, and providing support within SLA targets.</li><li>Experience with cloud migration, modernization, and disaster recovery planning.</li></ul>Skills<ul><li>Strong experience with Azure infrastructure management, including Azure Resource Manager (ARM), Azure Active Directory (AD), DNS, and security management.</li><li>Proficiency in Infrastructure-as-Code (IaC) using tools such as Terraform, ARM templates</li><li>Expertise in managing and securing domain services, Active Directory, DNS, and authentication protocols.</li><li>Familiarity with cloud platform automation tools and CI/CD pipeline integration (e.g., Azure DevOps, GitHub Actions).</li><li>Hands-on experience with enterprise-grade Azure services, including compute, storage, networking, and monitoring solutions.</li><li>Deep understanding of security best practices, including Azure security features and tools (e.g., Azure Security Center, Azure Policy, RBAC).</li><li>Strong communication skills, with the ability to explain technical concepts to both technical and non-technical stakeholders.</li></ul> Qualifications Maintain certifications and expertise in Azure technologies (Desirable), including but not limited to:<ul> . click apply for full job details</ul>

Core Platform Technical Engineer

A leading education institution in Brighton seeks a Technology Support Manager to lead the technical customer service experience. Responsibilities include managing a support team, ensuring effective helpdesk operations, and collaborating with various stakeholders. Applicants should have strong leadership and communication skills, as well as a solid understanding of cloud technologies and cybersecurity. This role offers a comprehensive benefits package including 25 days holiday per year.

Tech Support Manager - Lead University IT & Service

Volunteering with St John Ambulance strengthens communities. From youth support and education to wellbeing, events, and fundraising; your time makes a real impact.No one should die because they needed first aid and didn't get it. St John Ambulance teaches people first aid so they can be the difference between life and death, and you can help us do this.As a health professional volunteer, you would support our First Aid teams with patients who need more complex assessment or treatment, prescription medications or hospital admission. We would warmly welcome you into our clinical team, provide all your training, uniform and equipment and offer you a great chance to work as part of a friendly prehospital care team, with good clinical support from experienced colleagues. You would join our group of over 60 Sussex doctors, nurses, physiotherapists and paramedics who already give their time to volunteer with St John Ambulance. We have clinicians of all specialities in our teams, and are happy to provide clinical supervision for those in training grades. We understand how tiring your work shifts can be, and that your duty to your NHS patients will always come first, and we can offer you flexibility around volunteering shifts as well as paid travel to, and accommodation at, eventsWe are seeking Event Nurses to respond to and manage emergency calls/incidents whilst attending events. Event nurses shall provide specialist, clinical, social and holistic care and undertake clinical assessment and interventions in the pre-hospital environment, which may include venues such as stadia, concert halls, motorsports tracks, road races etc. This will mainly involve working in treatment units or temporary event medical centres.Successful candidates will be registered nurses with the NMC and be able to provide evidence of CPD activity within the previous 12 months.For more information aboutthis role, please contact The closing date for this role is 30th July 2027.

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