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About Motorway Motorway is the UK's fastest-growing used car marketplace - our award winning, online-only platform connects private car sellers with over 7,500 verified dealers nationwide, who compete to offer the best price. Founded in 2017, our technology makes the process refreshingly easy, earning us an 'Excellent' Trustpilot rating with over 70,000 reviews. We're not just building a platform; we're changing how people sell cars. Backed by leading investors like Index Ventures and ICONIQ Growth, and following a successful $190 million funding round, we're on a mission to transform the used car market. About the team If you have experience in customer service or operational management, you've managed projects and created reports - this could be the perfect role for you. You'll be joining our Dealer Services department - a brilliant team of positive, enthusiastic, and dedicated people. In this role, you'll be a champion for delivering excellent service to our Dealerbase. This means managing our brilliant team of Operational Leads, ensuring we are adhering to service level agreements, actively working on initiatives to improve the quality or effectiveness of our service - and much more. About the Role Key Responsibilities <ul> <li>Team Leadership &amp; Performance Management: Directly manage and coach a team of &gt;20 people (including multiple Team Leaders), providing guidance and support to ensure agents meet individual and team performance metrics, quality standards, and service level agreements (SLAs). </li> <li>Operational Execution &amp; Monitoring: Oversee the daily operations of Dealer Support, Transport Operations, Durban data entry, Dealer Resolutions and Premium Service, monitoring real-time performance, managing call queues, and ensuring efficient resource allocation to maintain service levels. </li> <li>Process Adherence &amp; Improvement: Ensure strict adherence to established operational procedures and policies, identifying opportunities for process improvements and working with the Dealer Operations leader to implement changes. </li> <li>Agent Development &amp; Engagement: Foster a positive and productive work environment, conducting regular performance reviews, identifying training needs, and implementing development plans for Team Leads and agents. </li> <li>Customer Issue Resolution: Act as an escalation point for complex customer issues, ensuring timely and effective resolution while upholding customer satisfaction standards. </li> <li>Reporting &amp; Analysis: Prepare and analyze performance reports, identifying trends, highlighting areas for improvement, and providing insights and recommendations to Dealer Operations Lead. </li> <li>Workforce Management Collaboration: Work closely with the Workforce Management team to ensure optimal staffing levels, efficient scheduling, and accurate forecasting for their respective operational unit. </li> <li>Quality Assurance &amp; Compliance: Partner with the Quality Assurance team to monitor call quality, provide feedback, and ensure compliance with all relevant regulations and company standards.</li> </ul> About you <ul> <li>You are an experienced leader with a proven track record of managing and mentoring people to achieve high performance, quality standards, and service level agreements (SLAs). </li> <li>You possess a keen operational and analytical mindset, capable of monitoring real-time performance, efficiently allocating resources, and analyzing reports to identify trends and drive process improvements. </li> <li>You thrive in a fast-paced environment and are an expert in problem-solving and acting as a final escalation point to ensure timely and effective resolution of complex customer issues. </li> <li>You are a champion of positive culture and development, dedicated to fostering a productive work environment, conducting effective performance reviews, and implementing development plans. </li> <li>You have strong collaboration skills and can effectively partner with teams like Workforce Management and Quality Assurance to optimize staffing, scheduling, and overall compliance.</li> </ul> You could be a great fit if <ul> <li>You are passionate about delivering outstanding customer experiences</li> <li>You are a proactive problem-solver who enjoys taking initiative</li> <li>You are data-driven and have a keen eye for detail</li> <li>You thrive in a fast-paced environment and enjoy collaborating with others</li> </ul> Interview Process <ul> <li>Initial Screen with Talent - 30 mins</li> <li>Interview 1 (virtual or onsite) - 60 mins - Hiring Manager</li> <li>Case Study / Skills assessment - Short exercise to gauge approach to setting up solutions or solving problems; "Write a 1 page document detailing a process that you have set up or scaled to improve something /solve a problem."</li> <li>Interview 2 (virtual or onsite) - 60 mins - Head of Transport or Sales Support Manager</li> <li>Interview 3 (virtual or onsite) - 60 mins - Director of Dealer Services</li> </ul> What you'll get <ul> <li>Great work-life balance with standard shifts from 8:45am to 5:30pm</li> <li>Sea fronted office location with regular social events, office drinks, weekly massages and free snacks to keep you going</li> <li>Flexibility to work from home 1 day per week</li> <li>Stock options so you can share in Motorway's growth and future success</li> <li>Pension scheme to plan for your future with our provider NEST</li> <li>Strong commitment to your personal development</li> <li>Opt-in comprehensive health insurance through BUPA including fitness discounts</li> <li>Cycle to work scheme</li> <li>Generous parental benefits including 6 months full paid maternity leave, 4 weeks paternity leave</li> <li> and much more!</li> </ul>

Dealer Support Manager

A fast-growth beauty brand based in Brighton is seeking a Talent Partner to lead recruitment initiatives across the UK and internationally. The ideal candidate will have expertise in managing ATS systems and a proven track record in scaling businesses. This role offers flexible hybrid working and generous annual leave, making it an excellent opportunity for professionals looking to advance their HR careers.

Talent Acquisition Partner - Hybrid (Brighton, 3 days/wk)

A leading water industry firm based in Falmer is seeking an Estimator to strengthen their Estimating team. The role involves preparing analytical estimates from outline drawings, ensuring accurate and acceptable risk levels. Applicants should have significant estimating experience, knowledge of the water industry, and experience with risk management techniques. The position offers hybrid working arrangements, fostering a collaborative working environment while maintaining professional development.

Senior Estimator - Tendering, Buildability & Risk

Senior Estimator - Water &amp; Wastewater Location: South East - Hybrid Working Rate: £85K+ Package Contract Type: Permanent About the Role Our client, a leading organisation within the water sector, is seeking an experienced Senior Estimator to join their growing team. This is a key role supporting the delivery of high quality bids, ensuring robust pricing, risk management and strong commercial governance across water and wastewater projects. Key Responsibilities <ul> <li>Provide expert estimating support for bids and contracts, ensuring accuracy, compliance and commercial rigour.</li> <li>Advise the Senior Management Team on commercial risks and influences impacting tender submissions.</li> <li>Liaise with suppliers and subcontractors to gather accurate timely cost data and estimates.</li> <li>Ensure supplier/subcontractor terms align with client requirements; assess impacts of any deviations.</li> <li>Prioritise workload effectively and support the estimating team to meet deadlines and business needs.</li> <li>Build strong working relationships with key stakeholders including clients, suppliers and operational teams.</li> <li>Identify opportunities for process improvement and implement changes to enhance performance.</li> </ul> Key Requirements Essential: <ul> <li>Minimum 3 years' experience as a Senior Estimator within the water and wastewater sector.</li> <li>Strong proficiency in Microsoft Excel.</li> <li>Proven experience working with water/wastewater pricing, suppliers, and subcontractors.</li> </ul> Desirable: <ul> <li>Degree in Construction, Quantity Surveying, or a related discipline.</li> <li>Strong commercial acumen with excellent communication and stakeholder management skills.</li> </ul> What's on Offer <ul> <li>Competitive rate (DOE).</li> <li>Opportunity to work with a respected organisation within the water industry.</li> <li>Supportive environment with opportunities for process improvement and professional development.</li> </ul>

Senior Estimator

Site Manager Salary: £190 - £260 per day Location: Horsham, Sussex Region: South EastWe have a vacancy for an experienced number 1 Site Manager to join a large residential developer for a busy project in Horsham. The houses being built are traditional builds ranging in size from 3-5 bedroom.The site is a large project that is multi-phased and is currently halfway through with residents moving into the 1st phase. You will have 2 Site Managers reporting into you as well as a Traffic Marshall and Store Man.Duties will include:<ul><li>Ensuring health and safety is adhered to</li><li>Making sure the project is running on time and to budget</li><li>Ensuring subcontractors are booked in to carry out their contract on time</li><li>Checking the quality of work that is carried out is in line with the company's standards</li><li>Checking all RAMS before work commences onsite</li><li>Making sure the relevant areas are free for deliveries</li></ul>Requirements:<ul><li>SMSTS</li><li>CSCS - Black/Platinum</li><li>Experience of working as a number 1 onsite</li></ul>

Site Manager

A leading organisation within the water sector is looking for a Senior Estimator to support high-quality bid delivery. This hybrid role involves providing estimating support, advising on commercial risks, and liaising with suppliers. Ideal candidates will have at least 3 years' experience in the water/wastewater sector, excel in Microsoft Excel, and possess strong commercial acumen. The position offers a competitive rate and opportunities for professional development.

Senior Estimator - Water & Wastewater (Hybrid)

Organisational Development Business Partner Vacancy location Location Work Place Hybrid Region UK Job Profile Lockton - Experienced Professional Title Organisational Development Business Partner Description As our OD Business Partner, you'll act as a trusted advisor to senior leaders, working with the Head of HR to design and deliver initiatives that strengthen organisational capability in a highly specialist, analytical, and regulated environment. You'll bring insight, creativity, and credibility to help us attract, retain, and grow the expertise we need to stay competitive in a rapidly evolving market. Key Responsibilities <ul> <li>Strategy Development: Design and implement organisational development strategies that enhance performance, employee engagement, and inclusivity.</li> <li>Talent Development: Develop and deliver programs that build capabilities and prepare employees for future roles.</li> <li>DEI Integration: Execute the diversity, equity, and inclusion strategy in conjunction with key stakeholders.</li> <li>Change Management: Lead and support change initiatives, ensuring smooth transitions and minimal disruption to organisational operations and culture.</li> <li>Training and Facilitation: Design and facilitate training sessions in conjunction with business leaders, creating more structured learning pathways for talent.</li> <li>Data Analysis and Reporting: Collect and analyse data to measure the effectiveness of OD and DEI programs, providing insights and recommendations for continuous improvement.</li> <li>OD Projects: Lead ad hoc projects that to develop the organisation's culture, structure and/or processes in alignment with strategic goals.</li> </ul> Candidate Profile <ul> <li>Proven experience in OD, HR Business Partnering, or Change Management, ideally within reinsurance, insurance, financial services, or another regulated environment.</li> <li>Strong understanding of organisational effectiveness and talent management in technical, risk-driven businesses.</li> <li>Experience working in complex global or matrix organisations.</li> <li>Excellent facilitation, consulting, and stakeholder management skills, with the confidence to engage senior leaders.</li> <li>Ability to use data and insights to shape practical OD solutions and execute projects to deadlines.</li> <li>Commercial awareness and appreciation of the reinsurance/insurance market context.</li> </ul> About The Position Are you passionate about shaping culture, building leadership capability, and driving change in a global business? We're looking for an Organisational Development Business Partner to join our HR team and play a pivotal role in enabling the long term success of our reinsurance business. What We Offer <ul> <li>The opportunity to shape culture and leadership capability in a leading global reinsurance organisation.</li> <li>Exposure to senior leaders and technical experts across multiple regions.</li> <li>A collaborative, supportive environment where innovation and fresh thinking are valued.</li> <li>Competitive salary, performance-related bonus, and a comprehensive benefits package.</li> <li>Flexible and hybrid working arrangements.</li> </ul>

Organisational Development Business Partner

A leading international insurance consultancy in the UK is looking for a candidate in a client-facing role focused on insurance due diligence. Responsibilities include assessing insurance programs, engaging with clients, and networking within the Private Equity and Corporate Finance sectors. Ideal applicants will have professional insurance experience, strong time management skills, and the ability to work under deadlines. This is an exciting opportunity to join a dynamic company that supports innovative practices in insurance consulting.

Insurance Due Diligence Deal Lead

Since its foundation in 1966 Lockton has grown to become the world's largest privately held independent by helping clients achieve their business objectives. Today with more than 13,000 Associates in over 125 offices worldwide and $4bn of global revenue, Lockton's dynamic and innovative organisation truly embraces its uncommonly independent status. The Insurance Due Diligence practice acts as a key transaction advisor to Private Equity firms, trade buyers, Lockton's own corporate clients and lenders when they are looking to acquire, sell or deploy debt into a variety of businesses/sectors. The practice provides a detailed view of the risk &amp; insurance implications that the buyer/investor should take into account in relation to the company they are looking to acquire/invest in. You will operate in a diverse, client facing position where a mixture of technical insurance, excellentcommunication and organisation skills will be required. More specifically, the role will include: <ul> <li>Speaking with clients to understand deal specific requirements and negotiate engagementterms.</li> <li>Assessing the robustness of the target company insurance programme and associated costs.</li> <li>Support the team in the production of reports.</li> <li>Work with Lockton specialists and global network to support this assessment.</li> <li>Present Lockton findings to clients.</li> <li>Developing a network of contacts in the Private Equity, Legal and Corporate Finance communities.</li> <li>Identify opportunities to introduce other Lockton services post acquisition.</li> </ul> Candidate Profile Competencies you will need to demonstrate include: <ul> <li>Excellent time management skills including the ability to work to short deadlines.</li> <li>Professional insurance experience.</li> <li>Strong work ethic and the ability to work flexibly.</li> <li>Ability to network with clients, colleagues and prospects.</li> </ul>

Insurance Due Diligence Project Manager

A global professional services company is seeking a Learning and Development Business Partner. You will shape professional growth initiatives, aligning them with business objectives to enhance performance and client satisfaction. The ideal candidate has over 8 years of strategic L&amp;D experience, strong leadership and communication skills, and the ability to measure initiative impacts. This hybrid position offers the opportunity to innovate in a collaborative environment that values diversity and inclusion.

1,190 Permanent Jobs in Dyke Rd Ave, Brighton and Hove, Hove BN3 6QA, UK