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Our shops help raise vital funds, and volunteering with us is a great way to make a difference, meet new people, and join a fantastic team. Volunteering in our shops offers a variety of exciting tasks. From sorting, steaming, and pricing donations to spotting hidden gems, you'll roll up your sleeves in the backroom and assist on the shop floor. Engaging with customers is key, whether you're serving with a smile, working the till or helping donors complete Gift Aid forms.Creating a warm, friendly and inviting space is just as important. You'll help design eye-catching window displays, keep the space tidy, and use your creativity to ensure everything looks its best, encouraging customers to return.&nbsp;

The Martlets Hospice

Martlets Hospice

Volunteer Shop Assistant (St Barnabas House-Ferring)

Volunteer Shop Assistant (Chestnut Tree House-Eastbourne)

Balfe’s Bikes – Customer Experience Agent AdvisorAt Balfe’s it’s all about people. And bikes! It’s the passion, energy and enthusiasm of all of our colleagues throughout the business, which makes Balfe’s a great place to work.Our brand Purpose is:&nbsp;To make cycling welcoming for all and empower people to feel confident living life on two wheels.Our brand Mission is: Our mission is to inspire a lifelong love of cycling by welcoming and supporting every rider – whether they’re a complete beginner or a seasoned pro.Our brand Vision is:&nbsp;To be the cycling retailer of choice, renowned for our great product selection and exceptional service, earning the trust and loyalty of every customer.Joining Balfe’s means you’ll be working with like-minded people, and you will have opportunities to develop your skills and experience, and plenty of career progression if you want it.Based at Gatwick Warehouse, Crawley, West Sussex.We are looking for a full-time Customer Experience Agent to deliver excellent service to our customers through a variety of channels. Our people are at the heart of what we do and ensuring our customers and colleagues get the best service is a key driver.&nbsp; Based in Crawley, we currently have 12 stores in London and, Southeast. We are passionate about cycling and want to communicate this to our customers.&nbsp;The Customer Experience Agent will report directly to the Support Team Manager who is responsible for the coaching, training and development for members of the Support Team.The contacts from the customers will be managed through a variety of channels including phones, webchat, social media and email correspondence. Experience of some or all these channels is required.Key Responsibilities<ul><li>Monitor, respond to, and resolve customer queries related to cycling products and services via webchat, phone, email, and social media.</li><li>Provide expert technical support on the full range of Balfe’s Bikes products, ensuring customers receive the best advice for their cycling needs and satisfaction.</li><li>Assist customers by offering detailed product information, helping them find the right bikes, components, and accessories, and resolving any issues that arise.</li><li>Maintain a professional and friendly approach when communicating with customers, ensuring they feel valued and supported.</li><li>Offer alternative solutions, when necessary, always aiming to meet customers' cycling needs and enhance their experience.</li><li>Advise on and process Cycle to Work schemes, helping customers make the most of these programs to get on the road.</li><li>Perform any other customer service-related tasks, always ensuring a smooth and positive experience for all cycling enthusiasts.</li><li>Any other Customer service-related tasks as directed by management.</li></ul>Knowledge, Skills and Experience:<ul><li>Ability to demonstrate a solid understanding of bicycles, components, and cycling technology, with a genuine passion to broaden and expand this knowledge further.</li><li>Excellent verbal and written communication skills, with the ability to engage effectively with fellow cyclists, team members, and customers.</li><li>Exceptional attention to detail, striving for excellence in all aspects of bike assembly, maintenance, and customer service.</li><li>Proven experience working in a dynamic, fast-paced environment, ideally within the cycling or outdoor industry, contributing to a high-performing team.</li><li>Skilled at managing multiple tasks and shifting priorities while maintaining high standards of quality and service.</li><li>Self-driven and decisive, with a positive attitude, strong problem-solving abilities, and the ability to take ownership of tasks from start to finish.</li><li>Confident and professional communication skills, with the ability to engage with all levels of the business, including senior management and directors.</li><li>Flexible and adaptable, with the willingness to take on varied duties as needed, including working evening and weekend shifts in line with business needs.</li><li>Availability to work one weekend day every five weeks and a late shift (11am to 8pm) once a week, ensuring the team’s operational flexibility.</li></ul>Balfe’s PerksWhat's in it for you? Plenty. We offer our team a pretty nice package of perks (even if we do say so ourselves), including:<ul><li>Cycle to Work initiative.</li><li>Excellent staff discounts</li><li>Performance bonuses</li><li>Referral Bonus</li><li>Enhanced Parental Policies</li><li>28 Days Annual Leave</li></ul>&nbsp;&nbsp;Our Values&nbsp;Passion: We live and breathe cycling, and we’re here to inspire a lifelong love of riding in every cyclistKnowledge: We share our expertise to empower every rider with the confidence to enjoy every journeyCommunity: Cycling connects us all, and we foster a welcoming space where every rider belongsTeamwork: No egos. Just collaboration. Working together to support our customers and each other.Honesty: Trust is everything. We’re always open, transparent and committed to doing the right thing.&nbsp;&nbsp;

Manor Royal Business District

Customer Experience Agent Advisor: Balfe's Bikes

We’re excited to announce that we are opening a brand-new charity shop in Portslade and we’re looking for passionate volunteers to help make it a success. Together, we’ll serve the community with fantastic bargains while raising vital funds to support hospice care.We have plenty of opportunities available Monday to Saturday, 9-1pm or 1-5pm or Sundays 10-1pm or 1-4pm.Volunteering in our shops offers a variety of exciting tasks. From sorting, steaming, and pricing donations to spotting hidden gems, you'll roll up your sleeves in the backroom and assist on the shop floor. Engaging with customers is key, whether you're serving with a smile, working the till or helping donors complete Gift Aid forms.Creating a warm, friendly and inviting space is just as important. You'll help design eye-catching window displays, keep the space tidy, and use your creativity to ensure everything looks its best, encouraging customers to return.No special skills are needed as we’ll show you what to do, and we provide all the training you’ll need. But if you have any experience or particular interest, tell us; it may be helpful. It’s really easy to get your volunteering started; simply click on ‘Apply Now’ and we’ll be in touch.

Volunteer Shop Assistant (Boundary Rd Hove)

Retail Trainer (Apprenticeships) Location: Home-based, covering Sussex (ideal candidate will be based between Crawley &amp; Brighton) Salary: £29,064 + mileage (45ppm) Contract: Full-time, permanent FIND is partnering with one of the UK's largest apprenticeship training providers, an Ofsted Grade 2 organisation supporting 7,000+ apprentices nationwide. They deliver programmes for some of the UK's best-known retail brands, including major supermarkets and national retailers such as John Lewis, Sainsbury's, ASDA, Dunelm, Co-op, and JD Sports. This role is ideal for an experienced retail leader looking to step away from the shop floor and into a rewarding training career. No previous training or assessing experience is required - full training and the CAVA qualification will be provided. The Role As a Retail Trainer, you'll support apprentices working towards Retail Levels 2-4, using your leadership experience to coach, mentor, and develop the next generation of retail professionals. Key Responsibilities <ul> <li>Coach and assess retail apprentices within large national retailers</li> <li>Carry out progress reviews and support learners through to completion</li> <li>Deliver engaging training sessions aligned to workplace practice</li> <li>Work closely with employers to ensure training is relevant and impactful</li> <li>Maintain accurate learner and compliance records</li> </ul> About You (Essential) <ul> <li>Proven experience as a Store Manager or Assistant Store Manager</li> <li>Strong retail leadership background (supermarket or fashion retail welcomed)</li> <li>Passionate about developing people and sharing best practice</li> <li>Confident communicator with excellent organisation skills</li> <li>Team Leader level considered only if exceptionally strong</li> </ul> What's on Offer <ul> <li>£29,064 salary + mileage (45ppm)</li> <li>Fully funded CAVA qualification</li> <li>Home-based role with regional travel</li> <li>25 days holiday + bank holidays</li> <li>Clear progression and development opportunities</li> </ul>

Retail Trainer - Sussex

Our client is a well thought of Garden Centre business based around Sussex. With an excellent reputation. They seeking a Plant Area Manager with expert horticultural knowledge and management experience. You will be responsible for overseeing our retail plants business at their site near Brighton and managing your team to maintain excellent standards and customer service. You will be working closely with there group buyer for stock planning and communicating with our own wholesale nursery and other growers to acquire stock and maximise sales and profit. You will need to show excellent commercial awareness and understanding of profitability from driving retail sales while controlling stock levels and other costs. You will be managing, coaching and training at all levels to ensure your team are maintaining the highest quality plants for sale and delivering a first-class customer service. Prerequisites To be successful in this role, you will need: <ul> <li>Expert horticultural knowledge</li> <li>Excellent computer skills</li> <li>Customer service skills</li> <li>People management experience</li> <li>Excellent communication skills</li> <li>High standards of merchandising and displays</li> <li>Meticulous attention to detail</li> </ul> Consideration will be given to some from a Horticultural background looking to expand there career within garden centres.

Horticultural Manager

Closing date: 20-01-2026 Customer Team Leader Location: Rowlands Road , Worthing, BN11 3JG Pay: £13.99 per hour Contract: 20 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (6am opening), afternoons, late evenings (10pm closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do <ul> <li>Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations</li> <li>Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected</li> <li>Make sure that the store remains safe, legal, and fully operational</li> <li>Manage diligence checks and stock accuracy to make shopping a great experience for our customers</li> <li>Support your store manager by deputising when they're not working and delivering a variety of HR processes</li> <li>Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback</li> <li>Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan</li> </ul> This job would suit people who have <ul> <li>A genuine care for the needs of customers and members</li> <li>The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor</li> <li>Great people skills, with the ability to build positive relationships with customers and colleagues</li> <li>Strong organisational and problem-solving skills</li> <li>A desire to learn, grow and develop your leadership skills</li> <li>The flexibility to work a range of different shifts</li> </ul> Why Co-op? <ul> <li>Full, paid training and dedicated support for your personal development and career progression</li> <li>30% discount on all Co-op products in-store plus 10% discounts on all other brands</li> <li>A pension scheme with up to 10% employer contributions</li> <li>Stream- a money management app giving you access to a percentage of your pay as you earn it</li> <li>36 days of holiday (including bank holidays, pro rata for part time colleagues)</li> <li>Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations </li> <li>24/7 employee assistance service</li> <li>Rotas shared three weeks in advance and accessible on your phone</li> <li>Cycle-to-work scheme</li> </ul> Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.

Customer Team Leader

A well-known retail company in Brighton is seeking a Night Manager to lead the overnight team. This role involves ensuring operational excellence and high merchandising standards. Candidates should have supervisory experience in retail or operations, strong leadership skills, and a commitment to safety and compliance. The company offers a competitive salary along with various benefits including a colleague discount, pension plan, and health &amp; wellbeing support.

Night Operations Lead - Retail Store Management

Major Projects-Commercial Lead Client: Southern Water Location: Hybrid - 2-3 days office-based in Durrington (Worthing) or Falmer (Brighton) Contract: Permanent Full-time (Mon-Fri) Salary: 55,000 - 82,000 per annum (depending on experience) About the Role Southern Water is seeking experienced Major Projects Commercial Leads / Managers to provide leadership and expertise across commercial workstreams for high-profile schemes within our major projects portfolio. This role is pivotal in ensuring successful market delivery and procurement of major projects, while safeguarding value for money and efficient risk allocation for customers and shareholders.You will play a key role in projects selected for competitively delivered / externally financed delivery models, navigating internal governance, regulatory processes, and managing a broad range of stakeholders to promote constructive dialogue. Key Responsibilities <ul><li>Contract Structuring, Negotiation &amp; Management: Develop commercial models, risk allocation, bespoke contract provisions, and payment mechanisms aligned with regulatory guidance.</li><li>Business Case Development: Provide commercial input into project approvals, financial models, and value-for-money assessments.</li><li>Risk Management: Mitigate risks or allocate them to parties best able to manage them.</li><li>Financial Efficiency: Assess financial models and commercial contracts for cost-effectiveness.</li><li>Compliance Monitoring: Ensure adherence to agreed commercial terms.</li><li>Stakeholder Management: Establish clear communication channels and resolve potential conflicts early.</li><li>Strategic Planning: Contribute to a robust commercial strategy for major projects aligned with Southern Water's broader objectives.</li></ul> Essential Experience &amp; Knowledge <ul><li>Proven experience in commercial/contract negotiation and successful financial close of multi- 100m contracts in project finance / PPP environments.</li><li>Background in regulated sectors such as water, energy, rail, or other infrastructure.</li><li>Expertise in DBFOM / PPP / PFI agreements, UK contractual standards (PF2, MIM), and comparable projects.</li><li>Strong understanding of investor, financing, and contracting markets for alternative procurement models.</li><li>In-depth experience in business case development, market engagement, and procurement of large-scale complex projects.</li><li>Familiarity with the Tender Process Cycle for externally financed PPP/PFI projects, including bid strategy and evaluation metrics.</li></ul> Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK &amp; Ireland is an Equal Opportunities Employer.By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Adecco

PERMANENT-Commercial Lead(Major Projects)

Assistant Buyer - Manufacturing / EngineeringCrawleyFull time, Office based 25000 - 28,000 per annumAn established organisation within the manufacturing and engineering sector is looking to recruit an Assistant Buyer to join its small and collaborative procurement team.This role offers an excellent opportunity for someone looking to develop a long-term career in procurement and supply chain, gaining practical experience in a busy environment while working closely with suppliers and internal teams.The roleYou will support the purchasing function and help ensure the smooth and timely supply of parts and materials. Key responsibilities will include:<ul><li>Raising, placing and chasing purchase orders</li><li>Monitoring stock levels and reordering where required</li><li>Tracking outstanding orders and following up with suppliers</li><li>Supporting internal budget control and cost tracking</li><li>Managing cost prices and assisting with supplier negotiations</li><li>Maintaining regular communication with suppliers to support delivery and value</li></ul>About youYou may already have some exposure to a manufacturing or engineering environment, or be keen to build your career in procurement within this setting. You will also bring:<ul><li>Good working knowledge of Microsoft Office, particularly Excel</li><li>Some experience or confidence in cost price negotiation</li><li>Strong communication and listening skills</li><li>The ability to stay organised and perform well under pressure</li><li>A professional and dependable approach to work</li></ul>Additional language skills would be advantageous but are not essential.Working hoursMonday to Friday, with a choice of 9:00am - 5:30pm, or 8:30am - 5:00pmThis is a great opportunity to join a stable organisation and build solid foundations in procurement and supplier management.Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

45 Retail Jobs in Burgess Hill, UK