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Summary:Are you an expert in project governance with a passion for driving excellence? Do you enjoy coaching others to reach their full potential while keeping a bird's-eye view on strategic goals? Reporting to the Head of Transformation, this role is essential for the process oversight and management of our entire business transformation portfolio. You will be the architect of our governance standards, ensuring every initiative aligns with South East Water's organisational strategy while driving continuous improvement across the business. As a central point of contact, you’ll resolve escalated issues, manage high-level reporting for senior management, and provide the guidance needed to help our Project Managers thrive. Whether you are an Experienced Contributor looking for a senior role with impact or a Technical Specialist who loves the rigour of PPM tools and data, this position offers the autonomy to cultivate a high-performing team and deliver consistent, successful results. This role will act as the central point of contact for all business change portfolio related activities. This includes managing high-level reporting and dashboards for senior management, resolving escalated issues and providing guidance and coaching to Project and Programme Managers. This role is also responsible for cultivating a high-performing Project Management Office (PMO) team to ensure the consistent and successful execution of all projects and programs.Main responsibilities:<ul><li>Establish and enforce robust project and programme governance standards, including approval stage gates and delivery methodologies, to ensure consistency and quality across the portfolio.</li><li>Lead the strategic oversight of the entire Transformation portfolio, guaranteeing all initiatives are fully aligned with organisational strategy.</li><li>Oversee the development and delivery of insightful, portfolio-level reports and dashboards. Provide senior management and key stakeholders with transparency on key metrics, including project milestones, budget and benefits realisation to inform critical business decisions.</li><li>Serve as the central point of contact for the business, expertly navigating stakeholder needs and resolving escalated issues to maintain project momentum.</li><li>Provide expert guidance, coaching and training to Project and Programme managers, cultivating a culture of consistent project execution and best practices.</li><li>Drive the continuous improvement of all PMO processes and standards, actively seeking opportunities to enhance efficiency and effectiveness.</li><li>Cultivate and lead a high-performing team of Project and Programme professionals, providing the support and autonomy necessary for them to excel, meet deadlines, and deliver results.</li><li>Act as the Subject Matter Expert and "super-user" for the Project Portfolio Management (PPM) tool, ensuring its effective use, ongoing maintenance, and alignment with business needs.</li><li>Champion knowledge sharing by proactively identifying and addressing skill and capability gaps within the organisation through the creation of a community of practice.</li></ul>You'll need: Skills / Qualifications / Experience<ul><li>A professional project management certification, such as the Project Management Professional (PMP) is essential, in addition to a certification in a specific methodology like PRINCE2 Practitioner.</li><li>The ability to define and enforce project governance.&nbsp;</li><li>Leadership and influencing skills to drive strategic planning, foster business acumen and lead organisational change initiatives.</li><li>The capacity to communicate effectively with all stakeholders.&nbsp;</li><li>Strong negotiation and conflict resolution skills to resolve escalated issues and build alignment.</li><li>Expertise in using project data to create high-level, portfolio-wide reports and dashboards.&nbsp;</li><li>Advanced data analysis skills for portfolio-level reporting and a deep understanding of Project Portfolio Management (PPM) tools and governance frameworks.</li><li>The ability to provide guidance, training and support to Project Managers and teams to ensure consistent project execution and to gain buy-in for new processes and standards.</li><li>Proven experience of leading and managing a PMO, with a track record of developing and implementing PMO processes, standards, and governance frameworks.&nbsp;</li><li>A demonstrated ability to connect project delivery with organisational strategy and business outcomes, using data to drive key decisions.</li><li>Extensive hands-on experience managing complex projects and coaching or mentoring Project and Programme Managers.</li><li>A history of successfully managing relationships with a wide range of stakeholders, including senior management, suppliers and external partners.</li></ul>Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time.​ We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That’s why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.Benefits package:<ul><li>Excellent Stakeholder pension scheme, up to 10% employer contribution.</li><li>5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.</li><li>Flexible annual leave policy to buy or sell holiday leave.</li><li>Paid volunteering days.</li><li>Cycle to work scheme.</li><li>Health cash plan.</li><li>Life assurance.</li><li>Wellbeing related benefits.</li></ul>​​ What can you expect from your recruitment?<ul><li>To apply for this position, please submit your CV on our career’s website.</li><li>It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water.</li><li>Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.</li></ul>​ If this sounds like the opportunity you’ve been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency.Compensation package:Starting from £85,000 depending on experience

South East Water

Engineers Career Video

PMO lead (Business Transformation)

Summary:Are you a visionary leader ready to shape the future of a purpose driven organisation? Do you have the strategic mindset to bridge the gap between complex change and real world results? This is your opportunity to join as Head of Transformation, a high impact role where you’ll provide strategic oversight for our entire change management portfolio, ensuring every project isn't just a task, but a step towards our long-term organisational strategy. You’ll be the central heartbeat of our transformation journey, balancing risks, managing significant budgets, and driving a culture of excellence. Reporting to the Technology &amp; Insights Director, this role provides strategic oversight and management of the entire project and programme portfolio. This involves defining and enforcing governance standards, ensuring all projects align with organisational strategy and driving continuous improvement across the business. This position acts as the central point of contact for all change portfolio related activities. Key responsibilities include managing high level reporting and dashboards for all levels of senior management, resolving escalated issues and providing guidance and coaching to Project and Programme Managers. A core function of this role is to cultivate a high-performing Project Management Office (PMO) team to ensure the consistent and successful execution of all projects and programmes.Main responsibilities:<ul><li>Provide senior management accountability for the Change Project Management Office (CPMO), leading its strategic direction and maturity.</li><li>Serve as the key liaison and central point of contact between business departments, ensuring seamless alignment and communication across the portfolio.</li><li>Direct the portfolio governance process, including the design and enforcement of frameworks, to ensure all projects and programs align with organisational strategy.</li><li>Manage resource allocation across the entire project portfolio to optimise value delivery and achieve strategic objectives.</li><li>Assume direct accountability for the Transformation Budget, overseeing all financial aspects from forecasting to governance.</li><li>Balance risks, benefits, and costs to inform strategic decision-making and ensure optimal portfolio performance.</li><li>Cultivate and lead a high-performing team of change professionals, providing them with the support and autonomy to deliver exceptional results.</li><li>Drive continuous improvement by leading strategic workforce planning to address capability gaps and maintain a strategic view of skills across the organisation.</li><li>Serve as the Product Owner for the Project Portfolio Management (PPM) Tool, overseeing its functionality and ensuring it provides strategic insights for the business.</li><li>Champion a culture of excellence in project, portfolio, and change management across the organisation.</li><li>Assume responsibility for portfolio-level change management, proactively assessing and mitigating change impact to ensure successful adoption and benefit realisation.</li><li>Own the CPMO's interfaces into annual and AMP planning cycles, directly influencing the strategic direction of Directorate plans and initiatives.</li></ul>You'll need: Skills / Qualifications / Experience<ul><li>A professional project management qualification such as Project Management Professional (PMP) or PRINCE2 and a professional programme management qualification, such as Programme Management Professional (PgMP) are essential or an equivalent degree (e.g. Bachelor’s / MBA in business administration / organisational development / change management).</li><li>The ability to develop a clear, compelling vision and strategy for the project portfolio, aligning it with overall business goals.</li><li>A strong understanding of business and financial principles, including budgeting, forecasting, and return on investment (ROI) analysis.</li><li>Expertise in benefits realisation management, ensuring all intended outcomes - whether strategic, financial or cultural - are defined, tracked and achieved.</li><li>Exceptional communication skills, both written and verbal, for articulating complex concepts to diverse audiences, including senior management.&nbsp;</li><li>Expertise in negotiation, conflict resolution, and influencing without direct authority.</li><li>The ability to build, mentor and lead a high-performing team, fostering a culture of accountability and professional growth within the PMO.</li><li>In-depth knowledge of project and programme management methodologies (e.g., Agile, PRINCE2).</li><li>Proficiency in project portfolio management (PPM) tools and technologies.</li><li>A deep understanding of the people-side of change, including overcoming resistance, fostering a culture of adaptability and acting as a catalyst for positive change.</li><li>Strong analytical and data-driven decision-making skills.</li><li>A proactive approach to identifying, assessing and mitigating risks at both the project and portfolio levels.</li><li>The ability to creatively solve complex problems and navigate unforeseen challenges with composure and resilience.</li><li>Expertise in leading and managing large-scale organisational change and transformation initiatives.</li><li>Experience in designing and implementing new governance frameworks and business processes to support transformation.</li><li>Proven track record in establishing and managing a benefits realisation framework, ensuring all intended outcomes are measured and achieved.</li><li>Experience reporting to the Senior Management, Executive and Board level teams, effectively communicating complex portfolio and change information.</li><li>Demonstrated experience in aligning project and programme initiatives with overall business goals.</li><li>Experience with managing a large transformation budget, including financial forecasting and governance at a portfolio level.</li><li>Proven experience in building and maintaining strong relationships with diverse stakeholders and managing competing interests.</li><li>Experience with resource allocation, workload balancing and optimising project delivery to maximise value.</li><li>Experience building, managing, and developing a PMO or a dedicated team of change professionals.</li></ul>Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time.​ We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That’s why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.Benefits package:<ul><li>Excellent Stakeholder pension scheme, up to 10% employer contribution.</li><li>5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.</li><li>Flexible annual leave policy to buy or sell holiday leave.</li><li>Paid volunteering days.</li><li>Cycle to work scheme.</li><li>Health cash plan.</li><li>Life assurance.</li><li>Wellbeing related benefits.</li></ul>​​ What can you expect from your recruitment?<ul><li>To apply for this position, please submit your CV on our career’s website.</li><li>It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water.</li><li>Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.</li></ul>​ If this sounds like the opportunity you’ve been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency.Compensation package:Starting from £100,000 dependent on experience + £9,844 car allowance + senior management bonus

Head of Business Transformation

Summary:Do you have a sound knowledge of microbiological analysis? Can you plan and prioritise effectively? If so, don’t miss this exciting opportunity… We want to be the water company people want to be supplied by and want to work for. You’ll take up this crucial role to perform and guide microbiological analysis to help provide reliably safe, clean wholesome water to our customers. Our microbiology team seek to detect faecal indicator bacterial species and protozoa in our water supply. The laboratory receives samples daily throughout the year. So, you’re focused, adaptable and maintain a high standard of quality. In this role, you’ll analyse and interpret data, update systems and maintain equipment. You’ll take every step to ensure that analysis is performed accurately in line with our required standards and expected timeframes. The capabilities of our laboratories are market leading. You’ll use cutting edge facilities and methods with our encouragement to share ideas and contribute to continuous improvement. We’re a commercially focused laboratory, we provide our services to private sector customers including other water companies. Expect a fast paced, busy and friendly work environment. If you’re dedicated and passionate then this is an excellent opportunity to contribute to the success of our microbiology team.Main responsibilities:<ul><li>You’ll ensure that instrumentation is operated and analysis performed in line with the Laboratory Management system.</li><li>You’ll assist with the maintenance and troubleshooting of equipment.</li><li>You’ll analyse and interpret data, and complete all laboratory paperwork.</li><li>You’ll document information by maintaining daily logs and equipment.</li><li>You’ll ensure data is accurately entered into the Laboratory Information Management System within set timeframes.</li><li>You’ll ensure that the sample stability and turnaround for the given analysis is met.</li><li>You’ll help to prepare standards, reagents and Quality Control Samples in accordance with company internal procedures.</li><li>You’ll work towards being a competent person according to Regulation 16(2)(d)(i) of the Water Supply (Water Quality) Regulations 2016 (as amended) and to actively pursue Continued Professional Development</li></ul>What you’ll need:Skills / Qualifications / Experience<ul><li>You’ll have knowledge of good laboratory practice.</li><li>You had a relevant academic qualification or scientific subject at NVQ level 3 equivalent or above.</li><li>You’ll be willing to work towards full membership of a professional body.</li><li>You have excellent numeracy, literacy, computer literacy and laboratory skills to engage in robust analytical laboratory practice.</li></ul> Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time.​ We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That’s why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.Benefits package:<ul><li>Excellent Stakeholder pension scheme, up to 10% employer contribution.</li><li>5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.</li><li>Flexible annual leave policy to buy or sell holiday leave.</li><li>Paid volunteering days.</li><li>Cycle to work scheme.</li><li>Health cash plan.</li><li>Life assurance.</li><li>Wellbeing related benefits.</li></ul>​​ What can you expect from your recruitment?<ul><li>To apply for this position, please submit your CV on our career’s website.</li><li>It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water.</li><li>Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.</li></ul>​ If this sounds like the opportunity you’ve been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency.Compensation package:27,002.00

Microbiology Analyst

Summary:Do you want to play your part in assuring water quality for 4.4 million people across the UK? Can you plan and prioritise effectively? If so, don’t miss this exciting opportunity… We want to be the water company people want to be supplied by and want to work for. As an Organic Chemistry Analyst, you’ll be joining our Water Quality team to prepare and perform routine and non-routine trace analysis using state of the art analytical instrumentation. The role will also involve data interpretation, maintenance, organising workloads and assisting in the implementation of new methodologies. We will encourage you to seek professional qualifications that will further your understanding and knowledge of Water Supply Regulations. As such, you will need a minimum of an NVQ Level 3 or above (or relevant academic qualification) in a scientific subject, to seek and eventually obtain full membership of the relevant professional body. The capabilities of our laboratories are market leading, and we are currently undergoing an expansion of our operations. You’ll be surrounded by modern facilities and encouragement to share ideas to help implement new methods. Unfortunately, we cannot offer sponsorship for this role. For more information on sponsorship , please refer to government advice here: <a href="https://www.gov.uk/skilled-worker-visa/your-job" target="_blank">https://www.gov.uk/skilled-worker-visa/your-job</a>Main responsibilities:<ul><li>You’ll ensure that instrumentation is operated and analysis performed in line with the Laboratory Management system.</li><li>You’ll assist with the maintenance and troubleshooting of Chromatographic, Spectrophotometric, Colorimetric and preparatory equipment.</li><li>You’ll analyse and interpret data, calculate results and complete all laboratory paperwork.</li><li>You’ll document information by maintaining daily logs and equipment record books.</li><li>You’ll ensure data is accurately entered into the Laboratory Information Management System within set timeframes.</li><li>You’ll ensure that the sample stability and turnaround for the given analysis is met.</li><li>You’ll help to prepare standards, reagents and Quality Control Samples in accordance with company internal procedures.</li></ul> You'll need: Skills / Qualifications / Experience<ul><li>You’ll have existing knowledge of good laboratory practice.</li><li>You have a degree in Chemistry or another relevant scientific subject.</li><li>You’ll be willing to work towards full membership of the professional body.</li><li>You have excellent numeracy, literacy, computer literacy and laboratory skills to engage in robust analytical laboratory practice.</li></ul>Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time.​ We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That’s why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.Benefits package:<ul><li>Excellent Stakeholder pension scheme, up to 10% employer contribution.</li><li>5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.</li><li>Flexible annual leave policy to buy or sell holiday leave.</li><li>Paid volunteering days.</li><li>Cycle to work scheme.</li><li>Health cash plan.</li><li>Life assurance.</li><li>Wellbeing related benefits.</li></ul>​​ What can you expect from your recruitment?<ul><li>To apply for this position, please submit your CV on our career’s website.</li><li>It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water.</li><li>Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.</li></ul>​ If this sounds like the opportunity you’ve been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency.Compensation package:£27,002.12

Organic Chemistry Analyst

Summary:If you’re excellent at working in a team and like to solve problems, this could be the perfect opportunity for you… We want to be the water company people want to be supplied by and want to work for. As a Leakage Data PRV technician, your main responsibility will be to maintain and repair our leakage data equipment and systems. We use advanced technology to locate and fix leaks to protect our water supply. We are already one of the top water companies in terms of leakage performance, but we constantly strive to improve. In this role, you will be responsible for installing, maintaining, and repairing equipment such as pressure reducing valves, data loggers, and water flow meters. You will also collaborate with colleagues on data logging and leakage projects. It is important that you have a strong customer focus, take pride in your work, and aim for the best outcomes. Ideally, you will have experience in leakage detection, water distribution networks, or water production. A company van will be provided for travel, and all you need is a clean driver's license. You will work 37 hours per week on a shift rota between 7am and 7pm from Monday to Saturday, and there may be occasions when you are required to assist customers outside of regular hours. You may also be put on a standby rota, with hours agreed locally.Main Responsibilities: ● Maintain and repair all leakage data equipment. ● Maintain PRVs (and similar apparatus) identified by our maintenance program. ● Troubleshoot data issues which could lead to zonal integrity and suspect flows. You’ll work with other department to carry out DMA integrity checks when necessary. ● Perform site surveys, repair, or replace defective data devices and PRV equipment and carryout installation and downloading of loggers as required. ● Change or repair district meters and mechanisms on site in line with valve operating procures and Health and Safety requirements. ● Assist with data logging of projects including Top 100, E-metering, Control areas, MoD sites, pressure logging and customer meters. ● Liaise with SEW customer contact centre staff, Production Staff, Engineering Staff, and other SEW staff on data / PRV related work and other leakage team activities. ● Engage with and assist SEW customers as required. ● You may be required to work out of hours, to undertake night work and be available on call as required. ● You’ll perform all administrative requirements of the role (e.g., inputting work onto Nomad, GIS and other corporate systems). What you’ll need: Skills / Experience / Qualifications ● You’ll have knowledge and experience of leakage detection activities and competent in the use of leakage detecting equipment. ● You’ll have knowledge and experience of pressure reducing values, value operations. ● You’ll preferably have experience repairing Data equipment and PRV’s (training can be provided). ● You have a full clean driver’s licence.● Excellent IT skills. ● You’re able to work in confined spaces and carry out manual handling. ● You’ll know how to manage Health and Safety for teams and contractors. ● You have good communication and customer service skills.Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time.​ We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That’s why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.Benefits package:<ul><li>Excellent Stakeholder pension scheme, up to 10% employer contribution.</li><li>5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.</li><li>Flexible annual leave policy to buy or sell holiday leave.</li><li>Paid volunteering days.</li><li>Cycle to work scheme.</li><li>Health cash plan.</li><li>Life assurance.</li><li>Wellbeing related benefits.</li></ul>​​ What can you expect from your recruitment?<ul><li>To apply for this position, please submit your CV on our career’s website.</li><li>It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water.</li><li>Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.</li></ul>​ If this sounds like the opportunity you’ve been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency.Compensation package:Up to £37,533 + company van and standby

Leakage Data PRV Technician

Vacancy NameIT Service Support ManagerVacancy NoVN1893Employment TypeFull-TimePrimary Work LocationPeople's Partnership - Manhattan Building, CrawleyDescriptionIT Service Support Manager About People’s Partnership: At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves. What you'll be doing: Responsible for overseeing the day-to-day operations of the IT Service Desk and IT Application Support teams, ensuring the delivery of high-quality first-line and second line support to all users across the organisation. The manager leads a team of Application Support engineers and Service Desk Analysts ensuring the stability, performance and usability of business-critical applications and services, coordinating with internal stakeholders and working closely with third-party vendors. • Manage the daily operations of the IT Service Desk, ensuring efficient handling of incidents, service requests, and queries. • Ensure consistent application of ITIL processes such as Incident Management, Asset Management, Request Fulfilment, and Problem Management. • Act as an escalation point for complex or high-impact application issues. • Ensure root cause analysis is conducted for recurring problems and that permanent fixes are implemented. • Support internal and external audits by providing evidence and documentation as required. • Lead, mentor, and develop team to deliver exceptional support. • Engage in annual financial planning cycle and ensure delivery within allocated budget What we’re looking for: • Proven experience managing an IT Service Desk on similar support function • Proven ITIL Service Management exposure • Experience with ITSM Tools (e.g. ServiceNow) • Strong leadership, communication, and stakeholder management skills. • Familiarity with ISO27001 compliance and audit requirements • Proactive and adaptable, with a continuous improvement mindset. • Knowledge of Microsoft 365, Active Directory, and common enterprise applications. What you can expect from us: ● Generous pension contributions with an employer contribution of up to 14% ● Real living wage ● Income protection, critical illness cover &amp; death in service insurance ● Employee healthcare ● Parental and adoption leave ● Learning &amp; development opportunities and study support ● Travel season ticket loans ● Subsidised restaurant in our Crawley office ● Volunteering days and charity payroll giving ● Onsite gym ● Ride-to-Work scheme ● Social clubs and events You can learn more about how we support our employees on our website Disability Statement People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you”.PerksOur people are our strength so finding ways to value and reward them is important to us. That’s why we offer an award-winning pension – it’s what we’re good at – plus health care cover, an onsite gym, access to a personal trainer; even the odd massage. And if they’re feeling peckish after all that activity, they can always refuel in our subsidised restaurant. Discover more of People's Partnership's employee benefits including our training programme, which is designed to give our people the support they need to develop a fulfilling career.Salary Range &nbsp;

Manor Royal Business District

IT Service Support Manager: People's Partnerhsip

Vacancy NameProduct OwnerVacancy NoVN1933Employment TypeFull-TimePrimary Work LocationPeople's Partnership - Manhattan Building, CrawleyDescriptionProduct Owner 12 month fixed-term contract About People’s Partnership: At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves. What you'll be doing: Working as an integral part of an agile product development team the Product Owner will be working to deliver a pre-agreed roadmap of features across our internal application relating to the transition and management of all communication with our customers via a new Customer Communication Management system (CCM). They will educate the wider business on the product vision and motivate the team in scheduling, design, and delivery of change. • Working as part of a Project, to replace the current document template and generation systems with a third party customer communication management platform. • Drive and deliver against an agreed roadmap of product enhancements. • Working closely with an agile product team to produce an effective and innovative solution. • Obtaining SME sign off on prepared requirements, receiving demos/ delivering UAT on behalf of the business &amp; leading demos to stakeholders outside the delivery team. • Maintains a detailed sprint plan scheduling development work in accordance with product priorities and team velocity. • Reporting on sprint progress and key feature delivery to internal sponsors. • Providing regular updates to key stakeholders and sharing product vision with the wider organisation. What we’re looking for: • Experience working within a wide range of technologies and a good technical mindset. • Can articulate a good understand of agile principles and methodologies. • Good understanding of digital principles and experiencing in applying digital principles within a customer journey. • Experience in leading workshops and exercising exploratory questioning techniques. • Strong self starter with strong organisation skills. What you can expect from us: ● Generous pension contributions with an employer contribution of up to 14% ● Real living wage ● Income protection, critical illness cover &amp; death in service insurance ● Employee healthcare ● Parental and adoption leave ● Learning &amp; development opportunities and study support ● Travel season ticket loans ● Grab &amp; Go Deli Café in our Crawley office ● Volunteering days and charity payroll giving ● Onsite gym ● Ride-to-Work scheme ● Social clubs and events Disability Statement People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you”.PerksOur people are our strength so finding ways to value and reward them is important to us. That’s why we offer an award-winning pension – it’s what we’re good at – plus health care cover, an onsite gym, access to a personal trainer; even the odd massage. And if they’re feeling peckish after all that activity, they can always refuel in our subsidised restaurant. Discover more of People's Partnership's employee benefits including our training programme, which is designed to give our people the support they need to develop a fulfilling career.Salary Range

Product Owner: People's Partnership

Vacancy NameAudit ManagerVacancy NoVN1761Employment TypeFull-TimePrimary Work LocationPeople's Partnership - Manhattan Building, CrawleyDescriptionAudit Manager About People’s Partnership: At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves. What you'll be doing: As an Audit Manager, you’ll be at the heart of delivering high-quality audit opinions that drive confidence across the business. You’ll take ownership of complex, deep-dive reviews and lead the way in shaping our agile audit and consultancy services. From continuous assurance activities to strategic insights, your work will help us stay ahead. In this role, you’ll provide assurance on critical and complex processes, ensuring the business operates effectively and understands the risks it faces. You won’t just identify issues—you’ll influence how we manage them, helping the organisation make informed decisions and maintain resilience. • Perform and lead deep-dive internal audits, aligned to the audit methodology, on complex areas/ processes to provide evidence-based opinions on the control framework, risk management, culture &amp; accountability within budget/deadlines. As part of this, independently apply audit principles throughout all stages of the audit lifecycle with minimal oversight, including: - Planning the audit to understand the key risks, the controls that management are operating and conclude on whether they are appropriately designed; - Develop appropriate tests to conclude on whether controls are being applied effectively; - Understand and explain the materiality of issues and ensure they are substantiated and supported by evidence; - Clearly communicate and explain audit findings and draft concise, well-structured reports for review by the divisional lead; - Oversee the work of junior team members and support their development; and - Build effective relationships with stakeholders • Gather business intelligence to assist the Audit Leadership team in targeting areas where agile audits or consultancy projects are appropriate. • Perform agile audits to provide quick, targeted assurance often working outside of a traditional risk-based audit methodology. • Provide consultancy services to help the business understand the issues they are managing and work through potential solutions to these issues. • Lead junior members of the team in the production of monthly continuous assurance reviews What we’re looking for: • Qualified in a suitable professional qualification, or qualified by experience • Previous financial services experience in internal audit • Strong numeracy, analytical and report writing skills • Analytical and attention to detail • Proactive to use initiative when it comes to work and problem solving • Able to understand complex processes to identify and communicate risks, issues and root causes. What you can expect from us: ● Generous pension contributions with an employer contribution of up to 14% ● Real living wage ● Income protection, critical illness cover &amp; death in service insurance ● Employee healthcare ● Parental and adoption leave ● Learning &amp; development opportunities and study support ● Travel season ticket loans ● Grab &amp; Go Deli Café ● Volunteering days and charity payroll giving ● Onsite gym ● Ride-to-Work scheme ● Social clubs and events Disability Statement People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you”.PerksOur people are our strength so finding ways to value and reward them is important to us. That’s why we offer an award-winning pension – it’s what we’re good at – plus health care cover, an onsite gym, access to a personal trainer; even the odd massage. And if they’re feeling peckish after all that activity, they can always refuel in our subsidised restaurant. Discover more of People's Partnership's employee benefits including our training programme, which is designed to give our people the support they need to develop a fulfilling career.Salary Range &nbsp;

Audit Manager: People's Partnership

The role of the Local SEO Manager is to support the Senior Digital Performance Manager - to leverage the Google local search landscape and to drive forward activities relating to Google products like Google Business Profile (GBP), review generation, local competitor analysis, local search performance and any other areas that support our local lead flow objectives. In addition, the role will implement SEO best practice to maximise the discoverability and performance of our websites across organic and paid channels that target local users with the goal of driving lead flow.The role’s key responsibilities will include:<ul><li>Responsible for delivering priority Local Search projects across Rentokil Initial and its subsidiary brands globally.</li><li>Responsible for working across the local search landscape and delivering across both organic and paid search channels to support Rentokil Initial and its subsidiaries leverage local search volumes to drive conversions and lead flow</li><li>Manage and support the Google Business Profile (GBP) profile landscape across Rentokil Initial and its subsidiaries</li><li>Creation, deduplication, deletion, verification and optimal configuration and setup of GBP profiles for key Rentokil Initial markets.</li><li>This will include liaising with Google Account Managers, Google Support and the local markets around, for example creation or deletion of profiles, bulk location verifications, adding content to profiles including office addresses, phone numbers, service lines and hours of operation.</li><li>Liaise across the Performance Marketing Team to identify local keywords and support the optimisation of Google Post campaigns and content to target these terms.</li><li>Liaise with the local markets to collate all of the necessary information required and manage all communication with the markets in conjunction with the Performance Marketing and Digital Account Management team to ensure that progress is tracked.</li><li>Support with the global roll-out of review generation in platforms like Embed Social/Podium.</li><li>Drive and support markets with their first and third party review generation activities across both organic and paid channels. Roll-out GBP reviews on key transactional and paid landing pages to drive conversions &amp; enquiries</li></ul>Requirements:Experience of working with and optimising Google Business ProfileGood understanding and experience of Local SEO best practices: including defining technical considerations through audits, making on-page recommendations, understanding the organic local search ecosystem and how social media could be used as part of a holistic strategyUnderstanding of search engine algorithms and their impact on the organic performance of websitesUnderstanding of technical SEO changes (e.g. robots.txt optimisation, 301 redirects, hreflang, canonicalization, schema, etc.)Use 3rd party audit / SEO / Search tools to carry out web quality audits. Examples include SEMRush, deep dive site crawlers such as Screaming Frog and backlink auditors such as OppHive/Ahrefs.An ability to work in a collaborative manner with colleagues in the wider Digital Team, different departments in M&amp;I and colleagues globally.Preferably some experience of working within enterprise content management systems and some experience around web content creation and entry.Keep up to date with current digital marketing trends &amp; technologiesExperience in MS Office or Google Apps is essentialStrong understanding and experience in Google's own web monitoring and analytics tools such as Google Search Console, Google AdWords, Google Analytics, Google Data Studio and Google Trends. Use these tools effectively to help develop the Digital Marketing strategy as well as identify possible fluctuations in local web performance and the possible reasons behind these.Additional Competencies (advantageous but not essential)Knowledge and experience in paid search is a plusUnderstanding of the web development cycle and web technologiesA good understanding or experience using WordPress (or similar), paid landing page platforms, B2B insight services or other marketing technology landscapes and platformsAdditional European language skills a plusQualificationsUndergraduate degree or qualification in Marketing, IT or similarBenefits:<ul><li>Competitive salary and bonus scheme</li><li>Hybrid working</li><li>Rentokil Initial Reward Scheme</li><li>23 days holiday, plus 8 bank holidays</li><li>Employee Assistance Programme</li><li>Death in service benefit</li><li>Healthcare</li><li>Free parking</li></ul>At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute.We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to (<a href="mailto:joanna.sharpe@rentokil-initial.com" target="_blank">joanna.sharpe@rentokil-initial.com</a>) if you need anything Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out

Local SEO Manager (12 month contract): Rentokil

The group tax department is responsible for the overall management of the group’s tax affairs and the formulation of the Rentokil Initial tax strategy as approved by the group board.The team is responsible, amongst other things, for preparing all UK corporation tax computations and returns, group tax reporting and forecasting, international tax planning and support with tax audits, review of worldwide inter-company debt arrangements, formulating and implementing the group’s transfer pricing strategy, provision of tax support to the group’s mergers and acquisitions team and provision of advice and support to the businesses on payroll taxes and indirect taxes.This is an excellent opportunity for a qualified tax professional working in-house in tax or within a major accountancy practice and looking to take the next step into a multinational FTSE 50 business.ResponsibilitiesThe Tax Reporting Manager will be responsible for:Managing the year-end and interim tax reporting processes, including the preparation of consolidated tax disclosures for inclusion in the group accounts;Managing and preparing UK/Group workings which are critical to the audit process, including the Uncertain Tax Provision working, share based payments, pensions and DTA recognition on tax losses;Reviewing the tax provisions of a number of overseas businesses in order to ensure that materially correct tax numbers are reported under IFRS.Co-ordinating and responding to auditor queries as the primary point of contact;Ensuring that suitable controls operate in relation to the group’s tax reporting which meet US SOX requirements;Budgeting and forecasting the group effective tax rate;Monitoring monthly cash tax payments;Review of the group’s Country by Country ReportSupporting the tax director on various tax department projects;The opportunity to get involved in international tax issues;Requirements:<ul><li>Chartered Tax Advisor or qualified accountant who has trained in tax</li></ul>Skills &amp; ExperienceEssential· Good knowledge of IFRS reporting standards, particularly in relation to taxation· Excellent knowledge of tax accounting principles including deferred taxationSolid experience gained working within corporate tax across significant region(s) (e.g. EMEA/APAC or LATAM etc)Good understanding of international tax issuesStrong excel skills and being able to work with large amounts of data to create reports for analysisExcellent interpersonal skills and strong command of written and verbal EnglishAbility to work to deadlines, both internal and external, and manage time constraintsDesirable· Experience of working for a large corporate with international operations and groups of companies· Experience of US SOX reportingBenefits:<ul><li>Competitive salary and bonus scheme</li><li>Hybrid working</li><li>Rentokil Initial Reward Scheme</li><li>23 days holiday, plus 8 bank holidays</li><li>Employee Assistance Programme</li><li>Death in service benefit</li><li>Healthcare</li><li>Free parking</li></ul>At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute.We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to (<a href="mailto:joanna.sharpe@rentokil-initial.com" target="_blank">joanna.sharpe@rentokil-initial.com</a>) if you need anything Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out.

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