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This role focuses on the architecture and technical design of our customer experience (CX) solutions. This includes alltouchpoints across the customer journey, from initial contact to ongoing support, and spans various channels such as voice,web, chat, and mobile. Delivering a seamless and positive CX is crucial for maintaining our market-leading position and driving customer loyalty.Main Tasks:The Technical Architect will play a key role in defining and delivering the technical strategy for our CX solutions. Thisincludes:• Designing and documenting solutions that are customer-centric, scalable, and integrated across various channels.• Selecting and integrating appropriate technologies to enhance the customer journey.• Providing technical leadership and guidance to development teams.• Ensuring adherence to architectural principles and standards.• Collaborating with stakeholders across the business to understand their needs and translate them into technical solutions that improve CX.• Ensure colleagues involved in design activities (eg Business Analysts, Technical Architects) are following best practice design principles in line with the company architectural strategyPurpose of the role:• Define and maintain the technical architecture for our CX solutions.• Design and document solutions for new CX initiatives and enhancements.• Evaluate and select appropriate technologies to enhance the customer journey.• Integrate various platforms and systems, including Genesys, HCL Volt MX, and Google Cloud.• Provide technical guidance and support to development teams.• Ensure adherence to architectural principles and security standards.• Collaborate with stakeholders across the business to gather requirements and feedback.• Monitor and optimize the performance and effectiveness of CX solutions.• Stay up-to-date on emerging technologies and trends in the CX space.Requirements:• Proven experience as a Technical Architect for CX solutions.• Strong understanding of CX principles and best practices.• Experience with Unified Communications platforms (Genesys preferred).• Hands-on experience with Multi-Experience Development Platforms (HCL Volt MX preferred).• Strong understanding of web technologies, including HTML, JavaScript, React, and CSS.• Experience with API gateways (Apigee preferred) and serverless technologies.• Hands-on experience with Google Cloud Platform (GCP) and related services.• Familiarity with Java and database technologies.• Experience with IAM tools (Auth0 preferred) and authentication/authorization protocols.• Knowledge of monitoring tools (Datadog preferred) and performance optimization techniques.• UML documentation• Data Modelling / Design• Architecture frameworks (e.g Togaf)Benefits:<ul><li>Competitive salary and bonus scheme</li><li>Hybrid working</li><li>Rentokil Initial Reward Scheme</li><li>23 days holiday, plus 8 bank holidays</li><li>Employee Assistance Programme</li><li>Death in service benefit</li><li>Healthcare</li><li>Free parking</li></ul>At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute.We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to (<a href="mailto:joanna.sharpe@rentokil-initial.com" target="_blank">joanna.sharpe@rentokil-initial.com</a>) if you need anything Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out.&nbsp;

Manor Royal Business District

Technical Architect - Customer Experience: Rentokil

As the Digital Design Lead, you will be contributing to the design vision and strategy of Rentokil-Initial’s +150 websites and digital products and services offered to existing customers. You will ensure our design of digital touchpoints supports our business objectives and enhances our customers' experience.You'll contribute to creating and maintaining user-centered designs, including elements of visual design and aesthetics, to deliver intuitive and consistent user experiences. This position includes responsibility for user research and usability testing to gather insights and inform design decisions. You'll work collaboratively with various teams, including product, engineering, and marketing, to support the overall product development process.&nbsp;Additionally, you'll lead in developing and upholding our design system, helping to maintain consistency. Ultimately, your contributions will help enhance our digital experiences, supporting Rentokil Initial's ongoing success.The immediate challenge is to build a new centralised high-calibre team that consistently delivers a superior, innovative, and cohesive digital experience for our customers across the pest, hygiene, and wellbeing categories. This team will work closely with product and optimisations squads across the organisation, and ultimately will be embedded into these squads.This is a new role and we are looking for a Design Lead willing to lead by example (e.g., prototyping complex flows, creating key UI components, and providing detailed design specifications) and maintain a deep understanding of user needs.<h3>Roles and Responsibilities&nbsp;</h3>The roles and responsibilities of a Design LeadLeadership and Team Management:<ul><li>Form a new, high-calibre UX/UI design team to consistently deliver superior, innovative, and cohesive digital experiences.</li><li>Mentor, coach, and develop existing and new team members, establishing a culture of design excellence, continuous feedback, and high performance.</li></ul>Collaboration and Communication:<ul><li>Act as the primary bridge between the Digital Design team and Product and Optimisation Squads, ensuring design resources effectively support and drive digital innovation.</li><li>Ensure the design strategy, process, and output are integrated into Agile ways of working at scale, fostering cross-functional alignment and efficiency.</li></ul>Design Strategy and Vision:<ul><li>Develop and champion a customer-centric design vision and strategy that unifies the digital experience across the pest, hygiene, and wellbeing categories.</li><li>Based on evolving user needs and business opportunities drive the strategy for improving existing digital products and services or creating new ones.</li></ul>User Experience Design:<ul><li>Ensure that designs are user-centered, intuitive, and aligned with user needs and behaviors.</li><li>Oversee the creation of user personas, journey maps, and wireframes.</li></ul>User Interface Design:<ul><li>Develop and maintain the visual design and aesthetics of user interfaces.</li><li>Ensure consistency in design elements across all products and platforms.</li></ul>User Research and Testing:<ul><li>Conduct user research to understand user needs, behaviors, and pain points.</li><li>Plan and execute usability testing to validate design decisions and gather feedback.</li></ul>Design System and Standards:<ul><li>Develop and maintain a comprehensive design system and component library.</li><li>Ensure adherence to design standards and guidelines across all projects.</li></ul>Prototyping and Interaction Design:<ul><li>Create interactive prototypes to demonstrate design concepts and workflows.</li><li>Ensure that interactive elements are intuitive and enhance the user experience.</li></ul>Requirements:<h3>Key Experience</h3><ul><li>The candidate must have operated at the level of the role (or very close to it) and led new teams or initiatives.</li><li>They should have experience in centralised teams, and ideally have experience of then embedding digital designers into product teams.</li><li>They should have experience embedding customer centricity and working in successful digital transformations.</li><li>The role requires experience in optimising and creating new digital touchpoints or products.</li><li>Candidates should be experienced in Agile ways of working at scale.</li><li>Experience in different sectors, ideally consumer or business services, is also required.</li></ul><h3>Key Skills and Competencies&nbsp;</h3>The following skills and competencies are crucial for a Design Lead:Design Expertise:<ul><li>Deep understanding of UX and UI design principles, practices, and methodologies.</li><li>Knowledge of user-centered design, usability, and accessibility standards.</li></ul>Leadership and Management:<ul><li>Strong leadership skills with the ability to inspire and lead a high-performing design team.</li><li>Experience in managing cross-functional teams and working collaboratively with other senior executives.</li></ul>Strategic Thinking:<ul><li>Ability to develop and execute long-term design strategies aligned with business objectives.</li><li>Experience in identifying design opportunities and developing strategies to capitalize on them.</li></ul>Analytical and Problem-Solving Skills:<ul><li>Strong analytical skills with the ability to interpret user research and usability testing data.</li><li>Excellent problem-solving skills with a proactive approach to addressing design challenges.</li></ul>Benefits:<ul><li>Competitive salary and bonus scheme</li><li>Hybrid working</li><li>Rentokil Initial Reward Scheme</li><li>23 days holiday, plus 8 bank holidays</li><li>Employee Assistance Programme</li><li>Death in service benefit</li><li>Healthcare</li><li>Free parking</li></ul>At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute.We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to (<a href="mailto:joanna.sharpe@rentokil-initial.com" target="_blank">joanna.sharpe@rentokil-initial.com</a>) if you need anything Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out.&nbsp;

Digital Design Lead: Rentokil

Permanent – Full time – Salary: £25.000- £30.000 doe -&nbsp;Location: Crawley or Newport&nbsp;|HybridAbout AerFinAerFin is breathing new life into aviation. We buy, sell, lease and repair aircraft, engines, and parts to maximise the value for their owners and provide a lower-cost supply of material to our airline, lessor and MRO customers. Through our deep technical expertise and high-performance culture, we deliver confidence-inspiring quality, safety and value to our customers. Our blend of industry expertise and experience – today’s insight and tomorrow’s foresight – gives us a unique perspective on our industry that is trusted by over 600 customers across six continents. With regional hubs in Europe, Asia and the USA we’re perfectly placed to keep fleets flying and get deals done. That’s the AerFin way. That’s the way ahead.About the role &nbsp;We’re looking for a detail-oriented Accounts Receivable Clerk to join our finance team. In this key role, you’ll manage the sales ledger, process customer invoices and payments, and help maintain accurate financial records to support healthy cash flow.What You’ll Do:<ul><li>Issue customer invoices per agreed terms, verifying accuracy against sales documents.</li><li>Record and allocate payments promptly, resolving any unmatched or unidentified transactions.</li><li>Reconcile customer accounts regularly, investigating discrepancies to maintain accurate balances.</li><li>Post Sales Day Book entries, ensuring timely and accurate ledger updates.</li><li>Monitor aged debt, follow up on overdue payments, and escalate persistent issues to Treasury/Cash Manager.</li><li>Maintain AR reports (e.g., aged receivables, cash summaries) in line with audit and regulatory standards.</li><li>Set up new customer accounts with credit checks per company policy.</li><li>Track geopolitical/economic risks via aviation platforms, taking action on sales or credit holds as needed.</li></ul>What We’re Looking For<ul><li>Experience in Accounts Receivable, Sales Ledger, or similar finance role.</li><li>Finance qualification (AAT Level 2 or 3) preferred.</li><li>Knowledge of accounting software’s preferred</li><li>Excellent attention to detail and data accuracy.</li><li>Strong communication and organisational skills.</li><li>Confident using Microsoft Excel.</li><li>Proactive and solutions-focused mindset</li></ul>What we offer in return:<ul><li>Discretionary Bonus Scheme</li><li>Flexible working, ability to work between home and the office</li><li>Volunteering Leave</li><li>Life Assurance</li><li>Pension Scheme</li><li>Employee Assistance Program (EAP)</li><li>Healthcare Scheme</li><li>27 days of annual leave with an option to buy or sell an additional 5 days per year</li><li>Electric Vehicle Leasing Scheme</li><li>Social events and much more</li></ul>We're actively reviewing applications and conducting interviews regularly. To ensure your consideration, please submit your application early. Please note, we reserve the right to close this vacancy once a suitable candidate is found, so don't delay in sending your CV today for immediate consideration.AerFin is an equal opportunities employer, which cultivates opinion, listens to all views with respect, recognises people based on their merits without bias and embraces diversity.(NB. we will not consider any CVs from agencies at this point, and will reach out to our PSL if required) &nbsp;<dl><dt>Department</dt><dd>Finance</dd><dt>Locations</dt><dd>Crawley , Newport</dd><dt>Remote status</dt><dd>Hybrid</dd></dl>

Accounts Receivable Clerk: Aerfin

Summary:The Engagement Programme Lead is responsible for managing the engagement programme and implementing the insight and engagement strategy.This pivotal role involves converting data and research into clear, actionable, and customer-focused insights, which are then utilised across the organisation to enhance service delivery and inform strategic business decisions.The lead will oversee insight projects from inception to completion, serving as an internal "voice of the customer" and sector expert for stakeholders throughout the organisation.Main responsibilities:<ul><li>Design, plan, and execute both qualitative and quantitative market research projects to address core business questions.</li><li>Select the most appropriate research methodologies and supporting techniques to meet defined business objectives.</li><li>Develop research instruments, including screening tools, discussion guides, and survey questionnaires.</li><li>Manage the end-to-end research process, ensuring projects are delivered on time and within budget.</li><li>Proactively scope and recommend research activities to anticipate future business needs.</li><li>Manage and maintain the company’s insight hub, ensuring that the hub is up to date with latest internal and external insight, and that stakeholders across the business are utilising the tool</li><li>Management of the Independent Challenge Group (or equivalent) and activities, as well as action and challenge logs.</li><li>Analyse&nbsp; quantitative and qualitative data sets to identify trends, customer needs, and actionable insights.</li><li>Translate research findings into clear, concise, and compelling reports, presentations, and data visualizations.</li><li>Provide strategic recommendations based on research findings to senior management and cross-functional teams</li><li>Collaborate with internal stakeholders to understand their business challenges and identify research needs, acting as an internal expert on customer and market insights.</li><li>Manage relationships with external research agencies, overseeing the briefing process, negotiating contracts, and ensuring quality deliverables.</li><li>Build the profile of the research function across the business by championing a customer-centric and data-driven approach.</li></ul>You'll need: Skills / Qualifications / Experience<ul><li>Previous experience in a Market Research &amp; Insights role.</li><li>Ability to manage and meet deadlines.&nbsp;</li><li>The role requires strong and effective written and verbal communication skills.</li><li>Strong delivery focus, able to support the delivery of multiple projects and activities.</li><li>Experienced and effective networker with the ability to work with others, both internal and external in a collaborative way at an operational level.&nbsp;</li></ul>It will be a bonus if you have: Skills / Qualifications / Experience<ul><li>Ability to work with others &amp; independently to lead and drive a project to completion.</li><li>MRS Accreditation</li><li>Adaptive and able to react to the needs of the business and integrate this into projects.&nbsp;</li><li>Flexibility to work some weekends and to support at community events.&nbsp;</li><li>Natural, confident communicator – comfortable with working within the organisation and with external organisation including small workshops, presenting to the business as well as external stakeholders. &nbsp;</li></ul>Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time.​ We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That’s why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.Benefits package:<ul><li>Excellent Stakeholder pension scheme, up to 10% employer contribution.</li><li>5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.</li><li>Flexible annual leave policy to buy or sell holiday leave.</li><li>Paid volunteering days.</li><li>Cycle to work scheme.</li><li>Health cash plan.</li><li>Life assurance.</li><li>Wellbeing related benefits.</li></ul>​​ What can you expect from your recruitment?<ul><li>To apply for this position, please submit your CV on our career’s website.</li><li>It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water.</li><li>Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.</li></ul>​ If this sounds like the opportunity you’ve been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency.Compensation package:£37,000 - £40,000 p.a. (dependent on experience)

South East Water

Engineers Career Video

Engagement Programme Lead

Summary:This is a 6 month fixed-term contract. Are you organised and self-motivated? Do you enjoy working independently to support the wider team? If so, you’ll want to take a look at this opportunity! We want to be the water company people want to be supplied by and want to work for. As a Laboratory Commercial Admin Assistant, you’ll take up an important role within our water quality team to provide assistance to the laboratory commercial development manager and support services team. You will take over the day-to-day administrative duties and also assist with basic duties on the sampling reception. In this role, you’ll ensure that samples to and from the laboratory are processed efficiently and timely on internal systems. You’ll also speak to customers and communicate their needs to key staff members when required. Your excellent organisation skills and attention to detail will ensure customer information is updated and maintained on our customer relationship database. Your proficiency in Google Workspace will allow you to create and work with documents and carry out administrative duties as required. The team may need you to carry out ad-hoc tasks for them as well, so a good working knowledge of IT in general will be useful. Ideally, you’ll be local to Hampshire or within travelling distance to our Farnborough laboratory. You’ll have a full driving license and show flexibility with occasional changes to workloads. This is your chance to join a friendly, busy and supportive team that ensures the water used by our communities remains safe and clean.Main responsibilities:<ul><li>Customer Service: speaking to customers to understand their needs, making note of updated requirements, and dealing with any queries.</li><li>Data Maintenance: updating and maintaining customer data on customer relationship database, as well as other team records when needed.</li><li>Sampling Reception: organising samples from commercial customers, supplying sample containers and general day to day assistance as required.</li><li>General Team Support: communicate with senior members of staff on any quality/technical issue and ensure that key staff are kept informed of customer activities and requirements.</li></ul>What you’ll need:Skills / Experience / Qualifications<ul><li>Excellent customer service skills</li><li>Good standard of Maths and English at GCSE Level</li><li>An interest in the water industry and laboratory&nbsp;</li><li>Professional written and verbal communication skills</li><li>Confidence in using IT equipment to fulfil your role.</li></ul>​ We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That’s why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.Benefits package:<ul><li>Excellent Stakeholder pension scheme, up to 10% employer contribution.</li><li>5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.</li><li>Flexible annual leave policy to buy or sell holiday leave.</li><li>Paid volunteering days.</li><li>Cycle to work scheme.</li><li>Health cash plan.</li><li>Life assurance.</li><li>Wellbeing related benefits.</li></ul>​​ What can you expect from your recruitment?<ul><li>To apply for this position, please submit your CV on our career’s website.</li><li>It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water.</li><li>Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.</li></ul>​ If this sounds like the opportunity you’ve been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency.Compensation package:£24,810

Laboratory Commercial Admin Assistant

Description37 hours per week / £24,755 per annum / fixed term maternity cover until 31st March 2027.<a href="https://www.ymcadlg.org/ymca-downslink-group-about-us/" target="_blank">Our mission</a>&nbsp;is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.We are seeking a proactive and detail-oriented HR and Payroll Administrator to provide high-quality HR administration and co-ordinate HR and Payroll processes across the organisation. You’ll be the first point of contact for HR and Payroll queries, maintain accurate personnel records, and support to ensure accurate monthly pay across the organisation. You’ll also work closely with colleagues to ensure our systems and procedures are efficient, compassionate, and compliant.You will be responsible for delivering a wide range of HR and Payroll support, including:<ul><li>Responding to HR and Payroll queries via email, phone, and in person</li><li>Maintaining personnel records and supporting HR system improvements</li><li>Assisting with HR projects and audits</li><li>Ensuring payroll deadlines are adhered to, and data is prepared</li><li>Processing and calculating SSP and CSP for the organisation</li><li>Providing cover for other HR administrators during absences or busy periods</li></ul>ABOUT YOU: We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.Qualifications, knowledge, and experience<ul><li>Experience in HR, People, L&amp;D, or Payroll administration.</li><li>Basic understanding of PAYE regulations and statutory payments.</li><li>Strong organisational skills and attention to detail.</li><li>Effective communication and problem-solving abilities.</li><li>Proficiency in Microsoft Office and HR systems (training provided).</li><li>Ability to manage confidential data in line with GDPR.</li><li>Payroll or HR qualification (or willingness to undertake accredited training).</li></ul>If you would like any further information or an informal discussion about this post, please contact&nbsp;<a href="mailto:emily.whiter@ymcadlg.org" target="_blank">Emily.Whiter@ymcadlg.org&nbsp;</a>&nbsp;Should you require any assistance with our application process, please email us at&nbsp;<a href="mailto:Recruitment@ymcadlg.org" target="_blank">Recruitment@ymcadlg.org</a>CLOSING DATE: Sunday 9 November 2025 at midnightTO APPLY: Please scroll down the page to the application formSuccessful candidates will already have the right to live and work in the UK without restrictions.&nbsp;We are unable to offer visa sponsorship for this roleAn inclusive workplace&nbsp;We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.&nbsp;Accessibility&nbsp;If you require assistance or have questions regarding the application process, please do contact us.YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.&nbsp;Successful applicants&nbsp;are required to undertake an Enhanced DBS (including the&nbsp;Children’s and Adults’ barred lists)&nbsp;check, along with a reference and background check carried out by a third-party service provider.&nbsp;

YMCA DownsLink Group

HR and Payroll Administrator

Join the team delivering iconic infrastructure at one of the world's busiest single-runway airports. From runway refurbishments and air traffic control upgrades to a £350 million transformation of airfield operations, every day at Gatwick brings new challenges, innovation, and impact.London Gatwick is looking for a Design Manager to lead the delivery of design elements across major construction and infrastructure projects. If you have a proven track record of managing teams and delivering design for projects above £150m, this is a unique opportunity to join a dynamic team and make a significant impact.As part of the Airfield &amp; Civils Construction Programme Delivery Team, you'll help shape the infrastructure that underpins Gatwick's future growth—enhancing resilience, safety, and sustainability across our airfield.We're looking for a Design Manager (Civils) to play a key role in our capital investment programme. Reporting to the Lead Design Manager, you'll be responsible for leading the development and coordination of design activities across a major civil engineering project—ensuring technical excellence, compliance, and alignment with strategic objectives.You'll work in a collaborative, alongside innovators, technical specialists, and delivery teams—gaining full lifecycle exposure from concept through to completion. At London Gatwick, your work will have a visible impact, contributing to the long-term success of a key piece of the UK's critical national infrastructure.What is the role?<ul><li>Reporting into the Lead Design Manager, you will play a key role in the team, responsible for owning the end-to-end design process from the start of the project to its completion. This includes overseeing smaller projects as required.</li><li>Other duties include:</li><li>Developing project scopes that support the business to meet its needs</li><li>Finding innovative design solutions that meet project scopes, are realistically deliverable, meet GAL engineering standards, and are cost effective</li><li>Developing clear and transparent design briefs for external design consultants</li><li>Managing and reviewing the outputs of external design consultants, to ensure effective implementation of designs that meet quality requirements and are aligned with delivery milestones and governance tollgates.</li><li>Work with the Asset Information Team and other stakeholders to determine the asset information requirements for design and construction contracts</li></ul>What are we looking for?The live environment at Gatwick requires all our teams to have a flexible and adaptable approach, problem solving skills and an innovative outlook. Involved in projects from inception to completion you will work alongside multiple internal and external stakeholders. In addition, this role requires:Previous multi-disciplinary experience in an engineering design or design management role, ideally in a live operational environment with responsibility for delivering safety critical outcomes, with a strong focus on significant multi-year infrastructure programmes of work with a value of more than £150 million (ideally in a relevant infrastructure field).Demonstrable knowledge of design, construction techniques, technical requirements and construction regulations. Also, expertise in addressing constructability challenges, especially for major building projects in live operational settings.Experience in leading multi-disciplinary teams.Educated to Degree level or equivalent in an architecture, engineering or construction related field.What do I get?Our employees tell us that working here is something special and no day is like another; Where our teams do something every day other airports only dream of. Along with a competitive salary our employees enjoy a range of personal, health and financial benefits, including:<ul><li>Welcome Bonus</li><li>Performance-based bonus scheme</li><li>High street shops and restaurant discounts</li><li>Healthcare scheme</li><li>Life and disability insurance</li><li>Professional training to develop</li><li>Professional subscriptions</li><li>Discounted travel</li><li>Volunteer days</li></ul>What it's like to work at London Gatwick?Our people are our biggest asset. We want people to thrive and have the best experience while working with us. We know we are all at our best when we feel comfortable and included.We are an organisation that places diversity, equity and inclusion at its heart. Our aim; to create a place where everyone belongs and has a voice, and we recognise we all play an important role in our success.To find out more about what it's like to work at Gatwick, visit our careers site <a href="https://jobs.gatwickairport.com/vacancy/find/results/" target="_blank">Careers | Grow your career with Gatwick Airport LGW</a>Should you require any reasonable adjustments to be made as part of the application process please contact us directly.Click apply to start your career with Gatwick.

London Gatwick Airport

London Gatwick Airport-1

Great journeys happen at Lodnon Gatwick

Design Manager (Civils)

Location: VHQ, Crawley, 3 days on site in line with our hybrid working model Contract Type: Permanent Hours: 37.5 per week, Monday to Friday Closing Date: 10th November 2025 Department: Finance Reports to: Head of Tax<h2>In a nutshell</h2> At Virgin Atlantic, every journey we take is powered by precision, collaboration, and a determination to do things brilliantly differently. As our Senior Manager – Indirect Tax, you’ll play a pivotal role in ensuring the Group’s global indirect tax compliance is watertight, efficient, and future-ready. From overseeing the calculation and payment of £400m in taxes each year to shaping our compliance framework, this is a role where you’ll be at the heart of keeping our business resilient and trusted. You’ll partner with senior leaders, HMRC, and advisors while coaching and developing a small but impactful team. This is your chance to step into a role where technical excellence meets strategic influence – and where your expertise will help Virgin Atlantic soar even higher.<h2>Day to day</h2><ul><li>Lead the Group’s indirect tax compliance function, ensuring obligations across VAT, APD, Customs, GST, sales and ticket taxes are consistently met.</li><li>Oversee compliance processes, sign-off returns and payments, and drive optimisation of reliefs and claims to minimise liabilities.</li><li>Maintain and strengthen a SAO-compliant tax control environment, with robust documentation, controls, and risk tracking.</li><li>Provide clear, timely advice on UK and international indirect tax issues, supporting business projects and strategic initiatives.</li><li>Build strong working relationships with HMRC, tax authorities, advisors, and senior colleagues, acting as a trusted voice and negotiator.</li><li>Proactively identify opportunities for process improvements, efficiencies, and enhanced governance across the tax function.</li><li>Lead, coach, and develop a team of two direct reports, fostering growth and accountability.</li><li>Manage advisory projects, from legislative changes through to HMRC sign-off, balancing internal delivery with external advisor support.</li></ul><h2>About you</h2><ul><li>Fully qualified CTA (or equivalent by experience) with in-depth knowledge of UK indirect tax and exposure to international tax issues.</li><li>Strong people leader with proven experience coaching, developing, and inspiring a team.</li><li>Skilled at translating complex tax matters into clear, actionable insights for non-specialists.</li><li>Confident negotiator and influencer with experience engaging senior stakeholders and HMRC.</li><li>Commercially astute with the ability to balance risk, make sound strategic recommendations, and problem-solve in fast-moving environments.</li><li>Experience of identifying tax efficiencies and driving process improvements.</li><li>Pragmatic, positive, and resilient – you see solutions where others see challenges.</li><li>Degree-educated and with the professional credibility to command trust at senior levels.</li></ul>Be yourself – Our differences make us stronger Our customers come from all walks of life and so do our colleagues. That’s why we’re proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong.To make your journey with us accessible and individual to you, we encourage you to let us know if you’d like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, (<a href="mailto:recruitment@fly.virgin.com" target="_blank">recruitment@fly.virgin.com</a>) feeling confident that we’ve got your individual considerations covered.Additional information At Virgin Atlantic, our leaders empower teams to thrive through collaboration, innovation, and excellence. Explore our Leadership Recipe and discover the 20 core ingredients that define what it means to lead with us, driving our mission to be the most loved travel company and achieve sustainable profit. Want to learn more? <a href="https://careers.virginatlantic.com/leadership" target="_blank">Click here</a>

Senior Manager - Indirect Tax: Virgin Atlantic

The successful candidate will collaborate with HR teams to understand their data needs, develop data solutions, and provide actionable recommendations.Key Tasks:Data Collection and Cleaning:<ul><li>Collect existing data from various sources, in various formats and with varying degrees of alignment &amp; accuracy.</li><li>Use your skills, experience and technology to validate, cleanse and align the collected data, taking steps to ensure an efficient process in case of repetition.</li></ul>Data Analysis:<ul><li>Use statistical analysis to identify trends, patterns, and correlations in relation to core HR KPI’s, utilising data mining techniques to provide insight beyond the obvious.</li><li>Help develop predictive models, assist in efforts to increase the utilisation of workforce planning &amp; explore further the use of data fusion tools &amp; AI in the role of People Analytics.&nbsp;</li></ul>Data Visualization:<ul><li>Create clear, compelling and concise data visualisations (e.g., charts, graphs, dashboards) to communicate findings effectively and help less data literate colleagues navigate regular KPIs and potentially complex ad-hoc analysis.</li></ul>Reporting:<ul><li>Support reporting processes with structured, precise reports utilising Workday, aiming to become the ‘go-to’ person for People Data reporting within the team.</li><li>Fully utilise new &amp; existing reports to provide data-driven insights to support strategic HR initiatives.</li></ul>Requirements:<ul><li>Experience of working within a People/HR or Business Intelligence function, with an exposure of People Data is a must</li><li>Experience in a Data-Driven Organization, working in a culture that values data-driven decision-making.</li><li>Experience in Data Analysis and Reporting, creating insightful reports and dashboards</li><li>Experience in working collaboratively to overcome obstacles relating to complex data, stakeholders or technology processes.</li></ul>Technical Skills:<ul><li>Comprehensive knowledge of &amp; experience in delivering of HR metrics &amp; KPIs</li><li>Solid knowledge of data analysis tools, specifically a proficiency in data analysis, utilising spreadsheets &amp; accompanying tools (Pivot Tables, Macros, complex formulae)</li><li>Strong understanding of statistical concepts and methods, specifically around HR metrics &amp; KPIs. </li><li>An awareness of&nbsp; data visualisation tools (e.g., Tableau, Power BI) and / or ability in building slide decks. </li><li>Google suite / especially Google Sheets and Workday would be a specific advantage but not essential</li></ul>Benefits:<ul><li>Competitive salary</li><li>Hybrid working</li><li>Rentokil Initial Reward Scheme</li><li>23 days holiday, plus 8 bank holidays</li><li>Employee Assistance Programme</li><li>Death in service benefit</li><li>Healthcare</li><li>Free parking</li></ul>At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute.We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to (<a href="mailto:joanna.sharpe@rentokil-initial.com" target="_blank">joanna.sharpe@rentokil-initial.com</a>) if you need anything Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out.&nbsp;

HR Reporting and Insights Administrator: Rentokil

Rentokil Pest Control - Graduate Pest Control TechnicianJoin Our Team and Make a Difference!Enjoy problem-solving and helping customers? Become a Graduate Pest Control Technician with Rentokil in Crawley. Full training provided, no experience necessary. Apply now!We are currently seeking a Graduate Pest Control Technician to join our dedicated team covering Crawley. Successful individuals in this role have included graduates with a science-based, business management or social science degree. If you’re looking for a company that prioritises colleague development, this could be the job for you!Why Join Rentokil?<ul><li>Competitive Salary Package: Start with a basic salary of £29,848 per annum.</li><li>Expected OTE: £32060 per annum, with bonus and commission schemes available.</li><li>Benefits: Company vehicle, fuel card, mobile phone, uniform, and RI Rewards.</li><li>Work-Life Balance: Full-time, permanent role, Monday to Friday (40 hr week), with potential for up to 48 hours in the future with an increased salary.</li><li>Industry-Leading Training: Receive top-notch training to support our customers’ pest control needs.</li></ul>Graduate Pest Control Technician Role:You will start as a Pest Control Technician, with your initial 6-12 months dedicated to covering a specific geographical area. You'll provide invaluable support to customers by resolving their pest control issues while receiving comprehensive industry-recognised training. Key responsibilities include:&nbsp;<ul><li>Inspecting customer premises for signs of pests and identifying potential risks.</li><li>Swiftly tackling pest problems by cleaning and removing evidence of pest behaviour.</li><li>Offering valuable advice to customers on the maintenance and hygiene of their premises.</li><li>Completing accurate reports after every visit.</li><li>Providing exceptional customer service and upholding a professional image at all times.</li></ul>During the next 12-36 months, you will have an exciting opportunity to choose your career path from one of the following roles:<ul><li>Sales Surveyor</li><li>Field Biologist</li><li>Service Team Leader</li><li>Key Account Manager</li></ul>Rentokil offers you the platform to follow your own career path while constantly learning on the job and developing your career.Requirements:<ul><li>A minimum 2.2 degree in a science/BSc related subject including Social Science, or a BA in Business Management, Hospitality or Tourism.</li><li>A desire to work hard and have fun while meeting and interacting with customers daily.</li><li>Flexibility with working patterns to support business needs.</li><li>You may be required to pass a DBS check depending on the role you have applied for</li></ul>Benefits:<ul><li>Additional opportunities to earn more with regular bonus and commission schemes.</li><li>Access to a company vehicle and fuel card.</li><li>Salary grading system - linked to performance for those keen to develop their career within our business.</li><li>Opportunity to contribute to a Private Healthcare scheme.</li><li>Enrolment in our company pension scheme.</li><li>Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards.</li><li>Overtime opportunities - potential to earn extra in overtime to meet the needs of our customers.</li><li>Uncapped leads commission - although this isn’t a sales job, we appreciate and reward you for passing on sales leads.</li><li>Employee Assistance Programme (EAP) - free to access and available 24/7 to you, your family, and friends.</li><li>Long service recognition - includes an extra five days of annual leave entitlement after five years of service.</li><li>Refer a Friend - earn up to £1,000 for referring someone to work for Rentokil Initial.</li></ul>A Company Putting “People First”Rentokil Initial (FTSE100) is one of the largest business services companies in the world, operating in over 90 countries and providing services that protect people and enhance lives. Rentokil is the world’s leading commercial pest control services provider, Initial is the world’s leading commercial hygiene services provider, and Ambius is the world’s leading provider of plants and scenting.As a business, we focus on the Right People, doing the Right Things, and in the Right Way. We invest a lot of time and money in training and developing all our colleagues to be the best they can be, and we are always looking for talented and driven people to join our Rentokil Initial Family.Our Social Links<a href="https://www.rentokil.co.uk/" target="_blank">Website</a><a href="https://www.linkedin.com/company/rentokil-pest-control-united-kingdom" target="_blank">LinkedIn</a><a href="https://www.facebook.com/rentokilpestcontroluk/" target="_blank">Facebook</a><a href="https://www.instagram.com/rentokil_uk" target="_blank">Instagram</a>Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy <a href="https://careers.rentokil-initial.com/privacy-policy/" target="_blank">here</a>Keywords: Pest Control Technician, Pest Control Jobs, Rentokil Jobs, Field Service Technician, Customer Service, Environmental Health, Pest Control Careers, Full Driving Licence, Graduate, Graduation, Science, Management, BSc, BA, Graduate scheme

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