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Role: Safeguarding Manager Hours: Full time, including some evenings and weekends Location: American Express Stadium, Brighton, BN1 9BL and American Express Elite Football Performance Centre, Lancing, BN15 9FP Contract Type: Permanent Deadline Day: 20th January 2026 About Brighton &amp; Hove Albion FC We compete at the highest levels of football on a global stage while embracing our Sussex community spirit. At the heart of everything we do is our commitment to high performance, professional excellence, and making a positive impact. Our Safeguarding team is growing! In this new role, you will play a key role in supporting and guiding our Safeguarding team - overseeing their caseloads and providing regular wellbeing support. You will also be the home contact for academy trips and tours. The position also involves delivering safeguarding training, supporting safer recruitment, and maintaining relationships with key external stakeholders such as leagues and governing bodies. Please note that this role will involve working some evenings and weekends. Experience you will need to thrive in this role Our ideal candidate will have significant experience working in a safeguarding role handling complex concerns, triage and referrals, and coordinating multi-agency responses. You will be collaborative yet confident in leading and, when necessary, challenging others. In addition, you will possess thorough, current knowledge of child and adult safeguarding frameworks, as well as statutory guidance. Our values are essential to our success Our values serve as guiding principles for how we connect with one another, our fans, partners and sponsors. As a club, we embody these values in everything we do: - Treat People Well - Exceed Expectations - Aim High. Never Give Up - Act with Integrity - Make it Special - Be Fan Focused How we say thank you In appreciation for your hard work and dedication, we are pleased to offer you a range of additional benefits, including but not limited to: - Complimentary breakfast and lunch at both sites - 23 days holiday rising with length of service (pro rata for part time staff) - Rewards platform, which includes access to 900+ retailers, a wellbeing centre and more! - Enhanced family policies - Access to a gym and padel court at our training ground - Priority access to match tickets and access to free WSL tickets for 2025/26 season - In-house training programme and CPD opportunities - Exclusive discounts and benefits from our partners and local businesses Our commitment to EDI We take pride in being an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values foster a strong ethical culture, enabling us to meet the needs of our diverse audience, both on and off the pitch. We welcome applications from individuals of all backgrounds, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage or civil partnership. If you require any reasonable adjustments to support your application, please contact the team. Safeguarding is part of everything we do We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment. This position is UK-based and requires proof of the right to live and work in the UK. All job offers are conditional upon background checks, including a full 3-year reference history, DBS checks, and verification of your eligibility to work. Please note, we do not sponsor applicants without the right to work in the UK.

Safeguarding Manager

Sales Support Administrator Full time Monday - Friday 8:45am - 5:15pm Permanent Crawley - Hybrid Working (4 Days in the Office, 1 from Home) Up to 28,000 dependent on experienceAre you an enthusiastic, customer-focused administrator who loves being at the heart of a fast-paced, supportive team? If so, this could be the opportunity you've been waiting for! We're working with a market-leading business based in stunning, modern offices in Crawley, and they're on the lookout for a proactive Sales Support Administrator to join their friendly and collaborative team. If you're looking for a role where no two days are the same, and where your contribution really makes a difference - keep reading! What you'll be doing:You'll play a key role in supporting the sales team and ensuring customers receive top-notch service. Your day-to-day will include: <ul><li>Handling inbound customer calls and emails </li><li>Processing and managing customer orders on the internal system</li><li>Taking care of account administration, raising credits, arranging same-day deliveries, and managing courier information</li><li>Investigating and resolving delivery issues quickly and efficiently</li><li>Coordinating freight and shipping arrangements with precision and care</li></ul> What you'll bring:<ul><li>You'll have a positive, "can-do" attitude</li><li>Excellent communication skills</li><li>A keen eye for detail</li><li>Previous experience in sales order processing or similar would be beneficial</li><li>You'll enjoy working in a team and building strong relationships with customers and colleagues alike</li></ul> What's in it for you? <ul><li>Competitive salary up to 28,000 (depending on experience)</li><li>Hybrid working: 4 days in the office, 1 day from home</li><li>28 days holiday (including bank holidays) - increasing with service</li><li>Your birthday off - because you deserve it!</li><li>Annual company bonus scheme</li><li>Free onsite parking</li><li>Private healthcare </li></ul>If you're ready to take the next step in your career and be part of a growing business that truly values its people - we want to hear from you! Apply now!Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Sales Support Administrator

Salary: from 31,450 Location: Bognor Regis Store, Bognor Regis, PO22 9FB Contract type: Permanent Business area: Retail Closing date: 24 January 2026 Requisition ID: Leading in our stores:Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands on, sleeves rolled up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time.What you'll be doing:<ul><li>Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments</li><li>Managing the front end checkout operation, ensuring all our customers are served in line with our expectations</li><li>Managing operations in our petrol station (If your shop has one)</li><li>People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.</li><li>At times you may assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer.</li></ul>What makes a great customer experience manager:<ul><li>Previous line management responsibilities in a fast paced, operational environment.</li><li>Someone who is truly obsessed with customers and service, and coaches a team to do the same.</li><li>Delivers KPI's or other performance indicators.</li><li>Can manage disciplinaries, performance issues or other similar employee relations issues.</li><li>Leads operations and comfortable doing this alone in the absence of more senior management.</li><li>A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar.</li><li>Experience leading teams in a dynamic, customer facing environment - you've inspired others, driven high performance, and created a culture where colleagues thrive.</li><li>Leadership experience in a high volume, fast paced operational setting - whether in retail, food service, or hospitality - where you've overseen daily operations, solved business problems, and kept teams focused on what matters most: delivering for customers.</li><li>Proven success in delivering against a wide range of KPIs - from sales and stock availability to customer satisfaction and colleague engagement, you've made a measurable difference.</li><li>Experience managing complex people matters, including performance, absence, and formal employee relations cases, with confidence and fairness.</li></ul>Working for us has great rewardsSalary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:<ul><li>Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day.</li><li>An annual bonus scheme based on our, and your, performance.</li><li>Free food and hot drinks provided for Colleagues in all our stores.</li><li>Generous holiday entitlement, maternity and paternity leave.</li><li>Pension - we'll match 4-7.5% of your pension contributions.</li><li>Sainsbury's share scheme - build up an investment at discounted rates.</li><li>Wellbeing support - access to emotional support, counselling, legal and financial advice.</li><li>Colleague networks - link with like minded people to help fulfil your potential.</li><li>Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.</li><li>Special offers on gym memberships, restaurants, holidays, retail vouchers and more.</li></ul>An inclusive place to work and shop:We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us.To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here .Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

Customer Experience Manager

Do you want to be part of creating a safer world? Without thinking about it, you meet us in your everyday life - at home, in transit, and at work. We are at the airport, where you commute, where you work, play and shop. Diverse in our offering, our customer outreach and in our mindset, Gunnebo Entrance Control is leading the transformation of the security business through digitalisation and connectivity for the continuous developments of smart entrance control. If you are passionate about being part of an exciting transformation journey working with a global, multi-cultural and highly motivated organisation, this is the opportunity for you. Gunnebo Entrance Control is small enough to see your ideas come to fruition, and big enough to realise your career goals. Role Overview We are seeking a highly organised and customer-focused Customer Service &amp; Billing Coordinator to join our team in Maresfield, UK on a permanent basis. This role plays a vital part in ensuring excellent customer service delivery, accurate billing, and effective management of customer accounts, supporting both operational and finance teams. The ideal candidate will have a strong understanding of customer portals, invoicing within a service-based business, and credit control processes. Experience using Microsoft Dynamics 365 (D365) is highly desirable. Responsibilities <ul><li>Serve as the primary point of contact for customer service inquiries within the security division.</li><li>Manage and maintain customer accounts through internal systems and customer portals.</li><li>Prepare, process, and issue invoices accurately and on schedule.</li><li>Handle credit control activities, including chasing outstanding payments and maintaining up-to-date records.</li><li>Process and raise credit notes in line with company policy and approval processes.</li><li>Collaborate with operations, sales, and finance teams to resolve billing discrepancies and ensure customer satisfaction.</li><li>Monitor and report on customer account status, billing trends, and overdue balances.</li><li>Assist with continuous improvement of billing and customer service processes.</li><li>Utilise Microsoft D365 and related tools for data management, reporting, and workflow automation.</li></ul> Requirements <ul><li>Proven customer service experience within the security industry or a related service-based environment.</li><li>Strong understanding of service invoicing processes and credit control principles.</li><li>Proficiency in using customer portals for account management and communication.</li><li>Experience with Microsoft Dynamics 365 (D365) preferred; strong MS Office skills required (Excel, Outlook, Word).</li><li>Excellent communication and interpersonal skills, with a customer centric approach.</li><li>High attention to detail and accuracy in data and financial transactions.</li><li>Ability to multitask and manage time effectively in a fast paced environment.</li><li>Problem solving mindset with a proactive attitude toward process improvement.</li></ul> About us The Gunnebo Group is a global leader in security, offering innovative products and services to protect and control the flow of people, and to safely secure valuables. Through our businesses and customers in retail, public transport, public and commercial buildings, industrial and high risk sites and banking, we operate worldwide through our 3,400 employees, 25 country locations and 10 production facilities. Serving customers in over 100 markets, together we create a safer world. Gunnebo Entrance Control specialises in entrance control solutions that enable our customers with increased efficiency, safety and end user experience. Our wide range of products are designed to create a safe environment without restricting freedom of movement, whether it is to enter the lobby of a company, a supermarket, an entertainment area, an industrial area or public transport. We shape the future of people flow management. Diversity Statement Gunnebo Entrance Control is an equal opportunity employer. We know that great minds don't think alike, and it takes all kinds of minds to make our products so unique. We welcome applications from all backgrounds and employment decisions are made without regards to race, colour, religion, origin, sexual orientation, gender identity or expression, age, disability, or any other dimension of diversity.

Customer Service & Billing Coordinator

A leading security solutions provider is seeking a Customer Service &amp; Billing Coordinator in Maresfield, UK. This role involves managing customer inquiries, accounts, and invoicing, ensuring excellent service delivery. The ideal candidate will bring customer service experience, a solid understanding of invoicing, and proficiency with Microsoft Dynamics 365. Strong communication and organizational skills are essential, as is the ability to work effectively in a fast-paced environment.

Billing & Customer Service Specialist

Field Representative Brighton Salary 27,550 +commission and company vehicle A leading UK-based field services company is seeking an enthusiastic and motivated Field Representative to join its expanding team. This role offers an exciting opportunity to work independently while engaging with customers and resolving account-related matters on behalf of various clients, primarily within the utilities sector. Key Responsibilities <ul> <li>Conduct pre-disconnection visits and meter inspections.</li> <li>Perform customer vulnerability assessments and safety checks.</li> <li>Negotiate and facilitate payment solutions.</li> <li>Attend Magistrates Court to obtain and execute Rights of Entry Warrants.</li> <li>Oversee utility isolations and liaise with engineers and locksmiths.</li> <li>Ensure compliance with regulatory and industry standards.</li> <li>Maintain accurate and up-to-date records of all site visits.</li> <li>Provide high-quality service and effective conflict resolution. </li> </ul> Requirements <ul> <li>Strong interpersonal and communication skills.</li> <li>Experience in debt negotiation, collections, or customer service (desirable but not essential).</li> <li>Self-motivated, proactive, and capable of working independently.</li> <li>Ability to work in a fast-paced environment with deadlines and targets.</li> <li>Basic IT proficiency and report-writing skills.</li> <li>Flexibility with working hours. </li> </ul> Whats on Offer <ul> <li>Competitive salary plus performance-based incentives.</li> <li>Company vehicle provided (including private use, with tracker).</li> <li>Comprehensive training at the head office.</li> <li>The chance to work remotely from home with allocated territory-based visits. </li> </ul> This full-time position requires adaptability and a professional approach when interacting with customers. If you are looking for a rewarding career with a company committed to high standards and customer care, this role could be the perfect fit. Apply today to become part of a dynamic and respected field service team!

Field Representative

On behalf of a well known Car Dealership in the Crawley area, we are recruiting for an Service Advisor. Ideally we are looking for a Service Advisor with at least 2 years experience within a similar role and who has excellent customer skills to engage and communicate with our customers. We are looking for a Service Advisor with a Main Dealer or Independent Garage background,even a possible Technician looking to come out of the Workshop. In return a generous basic salary and bonus scheme will be offered to the successful Service Advisor. This is a Monday - Friday role with no weekends.

Service Advisor

A global security solutions firm in Maresfield is seeking a Customer Service &amp; Billing Coordinator. The role is crucial for delivering excellent customer service, managing billing, and supporting finance teams. Candidates should possess service invoicing experience, outstanding customer service skills, and competency in Microsoft Dynamics 365. Join a company that values diversity and encourages innovative ideas to create a safer world.

Service Advisor Pembrook Resourcing are currently seeking on behalf of their client a service advisor to work in the aftersales department at their dealership. The ideal Service Advisor - Previous experience in a service role is preferred. A passion to deliver a high standard of customer service. An organised individual who can deal with many duties on the move. Excellent telephone and face-to-face communication skills Administration skills, be able to use computers with confidence and the ability to organise and prioritise work. Service Advisor key responsibilities - Establish rapport with and provide outstanding care to the customer Identify and anticipate ways in which you can help the customer and achieve sales targets by selling technician labour and products Book in customer vehicles for servicing, with the objective of maximising labour utilisation and efficiency Arrange alternative transport for the customer (courtesy cars where possible) and liaise with drivers regarding pick-up and delivery of customer vehicles Manage and follow up all work in progress on customer vehicles; liaise regularly with the customer and Workshop Controller (and Technicians as required) to meet pre-arranged time frames. Ensure the customer understands the service charges what work will be or has been carried out involve technical advisers to answer queries where necessary IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!

36 Customer Service Jobs