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We are delighted to be working alongside our friendly, successful and highly reputable client as they seek to recruit an additional Internal sales Executive to join their team at their offices close to Henfield. My client is highly thought of within their sector and offers an excellent environment and fun and friendly team in which to work as a part of. It's an exciting time for my client as they continue to grow and expand their business and take on more and more clients. This role is full time (Mon-Fri (Apply online only and offers an excellent opportunity to join a very established and reputable company. Due to workplace location on the outskirts of Henfield, it is essential to drive and have your own transport as there is no public transport nearby. Internal Sales Executive Full time permanent role Mon-Fri 8:30am - 5:30pm - office based role only Henfield area There is plenty of free parking on site available for all staff Salary 27000- 28000 per year plus very good company benefits. The role comes with bonus / commission and OTE earnings will be 32000- 35000 per year! This is an excellent opportunity to use your skills and experience gained within a sales / telesales / customer services type role, working as a key part of a friendly and busy team The role - Internal Sales Executive The ideal candidate will have had some experience in telesales and/or customer services experience. You will work closely within the sales team to ensure customers are well managed and serviced. Providing knowledge and support whilst also identifying new opportunities for a varied customer base. Duties will include: Dealing with the company enquiries in-box Operate as the point of contact for assigned customers. Deliver good customer service in a busy environment and ensure customers receive requested quotes and services in a timely fashion. Liaising with Senior Management on specific assignments Outbound Sales Calls for new business / account management / following up leads. Answer customer queries and customer orders. Address and resolve issues regarding pricing, delivery of goods/services and any customer complaints. Develop and maintain long-term relationships with customers. Communicate with staff members across all levels of the business. Attending customer events &amp; trade days (costs and expenses will be covered by the company) Experience, competencies and knowledge required: Proven experience in a sales, account management or customer service role Good computer skills in all Microsoft Office applications - ideally Excel &amp; PowerPoint. Effective written &amp; verbal communication skills Exceptional customer service skills, along with a great telephone manner Ability to work in a busy and fast-paced environment Experienced in working in a team environment Experience of building and maintaining strong working relationships with customers Flexible to attend off-site meetings, trade day and or trade events on occasion For more information regarding this new and exciting Internal Sales Executive opportunity please apply now! Short-listing will take place soon - don't miss out! Wild Recruitment Ltd T/A First Recruitment Services is acting as an Employment Agency in relation to this vacancy. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job

First Recruitment Services

Internal Sales Executive

Role Overview An exciting opportunity has arisen for a Quality Claims Engineer - Semi Division to join the Edwards team based at Product Company Eastbourne. As a Quality Claims Engineer - Semi Division, your mission is to provide the customer support interface for Vacuum Technique Semiconductor Divisions for all technical support activities within Eastbourne PC, ensuring adherence to established KPIs and service level agreements. You will report to PC Eastbourne's Quality Lead. Responsibilities In this role, you will: <ul> <li>Work with the Technical Support Manager and the technical support team to deliver a first-class customer experience with respect to post-sale quality investigations and non-conformance handling.</li> <li>Chair regular meetings with Business Line Managers and Customer Care Centres to provide regular updates on ongoing investigations.</li> <li>Ensure alignment to and maintain the Eastbourne PC customer support process and look for continuous improvements in efficiency and effectiveness.</li> <li>Ensure that the tools are in place to provide clear performance metrics for customer support and to ensure adherence to all customer level agreements.</li> <li>Work with Business Line Managers and Customer Care Centres to provide high integrity data from the field to support investigations, continually looking for ways to improve the quality of data coming into the technical team.</li> <li>Champion the voice of the customer on behalf of the Semiconductor Divisions and ensure alignment between global Customer Centres and internal functions with Eastbourne PC.</li> <li>Ensure the appropriate level of process governance is followed when providing containment and corrective actions.</li> </ul> Qualifications To succeed, you will need <ul> <li>Bachelor's or Master's degree (or equivalent experience) in a Scientific or Engineering discipline.</li> <li>Experience developing customer support processes and able to make recommendations for improvement.</li> <li>Must be a good communicator and have excellent fluency in spoken and written English. Ability to make decisions based on a knowledge of the business and an understanding of the business impact. Must be able to demonstrate strong influencing skills.</li> <li>Significant experience working in a global engineering environment and working with international teams to deliver containment and corrective product solutions. Experience working in a multi-disciplinary design environment.</li> <li>Significant experience working in a regulated, compliance-driven industry. Strong understanding on product safety and compliance as well as quality methods.</li> <li>Experience in a project management and/or a quality management role would be useful.</li> </ul> Benefits In return, we offer <ul> <li>Culture of trust and accountability</li> <li>Lifelong learning and career growth</li> <li>Innovation powered by people</li> <li>Comprehensive compensation and benefits</li> <li>Health and well-being</li> </ul> Job location On-Site This role requires you to work on-site at our office in Eastbourne, United Kingdom (GB). You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration. Further information <ul> <li>The Eastbourne Product Company potentially serves all six Vacuum Technique divisions although this role focusses primarily on those connected with the Semiconductor Divisions.</li> <li>The job is involved in all stages of post-sales customer support and starts from product launch until product end-of-life.</li> <li>The role requires close interaction with local quality and technical support managers as well as divisional quality VPs and product managers.</li> <li>There will be some need to travel to global locations, e.g. to other Vacuum Technique sites and occasionally end-customers.</li> </ul> Company Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations. Edwards has been engineering environments where innovation thrives for more than 100 years. Our legacy is built on a willingness to push the boundaries of science - that's why we're a global leader of vacuum and abatement. Being part of Atlas Copco Group means we have more than 55,000 employees around the world; this is your opportunity to work alongside passion, expertise, and with the latest technology to transform industries such as electronics, medical research, renewable energy and more. Together, we have the power to improve millions of lives and shape countless careers. We are diverse by nature and inclusive by choice. We recognize that bright ideas come from all of us. We embrace our different experiences and perspectives to create an inclusive, safe, and innovative culture where everyone has a sense of belonging and purpose. Contact information Talent Acquisition Team: Dominique Whitefoot Uniting curious minds Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them. Take the next step. Apply for the role today

Quality Claims Engineer - Semi Division

A leading facility services provider is seeking a Security Officer for Churchill Square Shopping Centre in Brighton. This full-time position requires SIA licensing and offers benefits like 24/7 GP support and access to an employee perks app. Responsibilities include patrolling areas and ensuring safety for visitors. The competitive pay rate is £13.88 per hour, with a focus on maintaining professionalism and customer service.

Security Officer - Centre Safety & Customer Care

CUSTOMER CARE TEAM- EASTBOURNE The Customer Care Team provides the highest level of customer support via telephone, email and online. As Customer Care Advisor you will be the first point of contact for customers and will be a member of a fast-paced, multi-skilled customer service team, proactively managing and resolving a wide range of customer requests, making a rapid assessment of the best next steps, and helping customers to get the help and support they need. PRINCIPAL ROLES AND RESPONSIBILITIES <ul> <li>Setting up new customer accounts and making welcome calls.</li> <li>Closing customer accounts when customers move home.</li> <li>Proactively resolving customer billing queries over the phone and via email.</li> <li>Setting up and managing Direct Debits and taking phone payments.</li> <li>Interacting with customers daily, via telephone or email, responding to their questions</li> <li>Successfully managing and resolving customer complaints or concerns, proactively implementing any lessons learnt to improve future service delivery.</li> <li>Paid emergency out of hours cover.</li> </ul> KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED <ul> <li>Minimum of 2 years experience in a fast-paced customer service call centre environment.</li> <li>Customer service orientated with strong customer communication skills, including the ability to handle difficult conversations confidently and with diplomacy. Previous experience in a client liaison or customer service role is essential.</li> <li>Excellent interpersonal skills with a demonstrable ability to establish and maintain excellent working relationships with a wide variety of key stakeholders, including clients, contractors, and customers.</li> <li>Excellent written communication skills.</li> <li>Must be a team player.</li> <li>Strong attention to detail.</li> <li>Self-starter, driven by success and able to work well under pressure.</li> <li>Organised and methodical, with the ability to prioritise and maintain an orderly workflow.</li> <li>Excellent IT skills proficient with Microsoft Office Suite and able to quickly learn new software.</li> <li>Reactive and proactive problem-solving skills.</li> <li>Awareness of legislation and requirements surrounding data protection and privacy.</li> </ul> We endeavour to reply to all applications, however, if you haven t heard from us within 7 days, you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements placed by Grafters Recruitment Consultants / Grafters Accountancy Personnel.

Customer Care Advisor

We are delighted to be working alongside our friendly, successful and highly reputable client as they seek to recruit an additional Account Manager to join their team at their offices close to Henfield. My client is highly thought of within their sector and offers an excellent environment and fun and friendly team in which to work as a part of. It's an exciting time for my client as they continue to grow and expand their business and take on more and more clients. This role is full time (Mon-Fri (Apply online only and offers an excellent opportunity to join a very established and reputable company. Due to workplace location on the outskirts of Henfield, it is essential to drive and have your own transport as there is no public transport nearby. Account Manager Full time permanent role Mon-Fri 8:30am - 5:30pm - office based role only Henfield area There is plenty of free parking on site available for all staff Salary 27000- 28000 per year plus very good company benefits. The role comes with bonus / commission and OTE earnings will be 32000- 35000 per year! This is an excellent opportunity to use your skills and experience gained within a sales / telesales / customer services type role, working as a key part of a friendly and busy team The role - Account Manager The ideal candidate will have had some experience in telesales and/or customer services experience. You will work closely within the sales team to ensure customers are well managed and serviced. Providing knowledge and support whilst also identifying new opportunities for a varied customer base. Duties will include: Dealing with the company enquiries in-box Operate as the point of contact for assigned customers. Deliver good customer service in a busy environment and ensure customers receive requested quotes and services in a timely fashion. Liaising with Senior Management on specific assignments Outbound Sales Calls for new business / account management / following up leads. Answer customer queries and customer orders. Address and resolve issues regarding pricing, delivery of goods/services and any customer complaints. Develop and maintain long-term relationships with customers. Communicate with staff members across all levels of the business. Attending customer events &amp; trade days (costs and expenses will be covered by the company) Experience, competencies and knowledge required: Proven experience in a sales, account management or customer service role Good computer skills in all Microsoft Office applications - ideally Excel &amp; PowerPoint. Effective written &amp; verbal communication skills Exceptional customer service skills, along with a great telephone manner Ability to work in a busy and fast-paced environment Experienced in working in a team environment Experience of building and maintaining strong working relationships with customers Flexible to attend off-site meetings, trade day and or trade events on occasion For more information regarding this new and exciting Account Manager opportunity please apply now! Short-listing will take place soon - don't miss out! Wild Recruitment Ltd T/A First Recruitment Services is acting as an Employment Agency in relation to this vacancy. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job

Account Manager

Tapp Recruit is looking for an experienced Service Advisor for there client in Haywards Heath. Our client is an established main dealership who is looking to add to their existing team. SKILLS REQUIRED Essential <ul> <li>Able to convey information clearly and succinctly whether verbal or written</li> <li>Excellent time management skills</li> <li>Ability to establish effective working relationships with varied personnel</li> <li>Ability to work in a customer focused manner</li> <li>Ability to self-prioritise workload according to the business</li> <li>Excellent telephone manner</li> <li>Ability to follow all Departmental Processes</li> </ul> Desirable <ul> <li>Experience of working within a Service Department</li> <li>Experience in dealing with customers</li> <li>Ability to up-sell additional products/services</li> </ul> PERSONAL ATTRIBUTES Essential <ul> <li>Commitment to the brand aims and objectives</li> <li>A professional and smart appearance at all times</li> <li>Efficient and well organised</li> <li>Ability to maintain confidentiality</li> <li>Ability to sometimes deal with difficult, impatient or distressed people</li> <li>Self-motivated and able to work as a part of a team</li> <li>Ability to work under own initiative</li> </ul> If this sounds like you Apply with a copy of your CV and we look forward to being in contact soon.

36 Customer Service Jobs