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Initial Washroom Hygiene Service DriverJoin Our Team and Make a Difference!We are currently seeking a Service Driver to join our dedicated team at the Mitcham branch, covering the Crawley, Burgess Hill, Haywards Heath and surrounding areas. If you enjoy driving, managing your own schedule and providing excellent customer service, this could be the perfect opportunity for you!Why Join Rentokil Initial?<ul><li>Competitive Salary Package: Start with a basic salary of £28232 per annum, with an additional allowanced of £1k</li><li>Expected OTE: £31500 per annum, with bonus and commission schemes available.</li><li>Benefits: Company vehicle, fuel card, mobile phone, uniform, and RI Rewards.</li><li>Relocation Package: Moving from more than 2 hours away? We may offer up to £5,000 to help you settle in.</li><li>Work-Life Balance: Full-time, permanent role, Monday to Friday (40 hr week), with potential for up to 48 hours in the future with an increased salary.</li><li>Industry-Leading Training: Receive top-notch training to support our customers’ needs.</li></ul>The Service Driver RoleAs a driver, you will visit a number of different customer sites to service their washroom products. These products may include feminine hygiene units, nappy bins, air fresheners, soap dispensers and floor mats. Key responsibilities include:&nbsp;<ul><li>Loading and unloading units and floor mats for customers, so you will need to be physically fit for this role</li><li>Ensuring that your vehicle is safe at all times, driving responsibly and following our RI Drive Smart guidance</li><li>Providing exceptional customer service and upholding a professional image at all times</li></ul>Requirements:Service Driver Requirements:<ul><li>Full UK driving licence held for more than two years, with no more than six penalty points</li><li>Demonstrate excellent customer service and communication skills</li><li>Flexibility with working patterns to support business needs</li><li>Ability to use own initiative and have a positive ‘can do’ attitude</li><li>Pride in the job you do</li><li>You may be required to pass a DBS check depending on the role you have applied for</li></ul>Benefits:Service Driver Benefits:<ul><li>Additional opportunities to earn more with regular bonus and commission schemes.</li><li>Access to a company vehicle and fuel card.</li><li>Salary grading system - linked to performance for those keen to develop their career within our business.</li><li>Opportunity to contribute to a Private Healthcare scheme.</li><li>Enrolment in our company pension scheme.</li><li>Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards.</li><li>Overtime opportunities - potential to earn extra in overtime to meet the needs of our customers.</li><li>Leads Commission scheme available - although this isn’t a sales job, we appreciate and reward you for passing on sales leads.</li><li>Employee Assistance Programme (EAP) - free to access and available 24/7 to you, your family, and friends.</li><li>Long service recognition - includes an extra five days of annual leave entitlement after five years of service.</li><li>Refer a Friend - earn up to £1,000 for referring someone to work for Rentokil Initial</li></ul>A Company Putting “People First”Rentokil Initial (FTSE100) is one of the largest business services companies in the world, operating in over 90 countries and providing services that protect people and enhance lives. Rentokil is the world’s leading commercial pest control services provider, Initial is the world’s leading commercial hygiene services provider, and Ambius is the world’s leading provider of plants and scenting.As a business, we focus on the Right People, doing the Right Things, and in the Right Way. We invest a lot of time and money in training and developing all our colleagues to be the best they can be, and we are always looking for talented and driven people to join our Rentokil Initial Family.Our Social Links<a href="https://www.initial.co.uk/" target="_blank">Website</a><a href="https://www.linkedin.com/company/initial-hygiene-united-kingdom/" target="_blank">LinkedIn</a><a href="https://www.facebook.com/InitialHygieneUK" target="_blank">Facebook</a><a href="https://www.instagram.com/rentokil_initial_uk/" target="_blank">Instagram</a> &nbsp;Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy <a href="https://careers.rentokil-initial.com/privacy-policy/" target="_blank">here</a>

Manor Royal Business District

Service Driver: Rentokil

Provide financial insight and presentation of revenue and cost plans for all Group functions and management of group’s contractor spend and processes.Responsibilities● Create ROI business cases, working closely with the leadership teams● There will be a focus on P&amp;L impacts, Capital planning, cash flow forecasting and project accounting.● Management of the contractor’s database and cost management of 3rd party spend across group.● Monthly reporting of Contractor spends.Main tasks● Business case production, working out ROI and benefits for each case● Working with the leadership team to ensure that each pound is being well spent from a commercial view● Project analysis and reporting● Project resourcing requirements and reporting● Management of contractor costs● Collecting backing data to ensure we are SOX compliant and have an audit trail.● Ensuring SOX processes are followed and documented● Process improvements with tracking of data and management of filesRequirements:● Qualified CIMA, ACCA or ACA● Skilled and articulate verbal communicator● Excellent written skills with the ability to produce coherent, accurate and articulate documentation● A full understanding of the complexities of a large business - you should have worked for a large business previouslyBenefits:<ul><li>Competitive salary and bonus scheme</li><li>Hybrid working</li><li>Rentokil Initial Reward Scheme</li><li>23 days holiday, plus 8 bank holidays</li><li>Employee Assistance Programme</li><li>Death in service benefit</li><li>Healthcare</li><li>Free parking</li></ul>At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute.We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to (<a href="mailto:joanna.sharpe@rentokil-initial.com" target="_blank">joanna.sharpe@rentokil-initial.com</a>) if you need anything Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out.&nbsp;

Commercial Finance Manager: Rentokil

Role SummaryTo be a trusted advisor and legal business partner, including strategic support, to key stakeholders across the Group Marketing &amp; Innovation and Group IT functions, with responsibility for: Provision and management of support for the Group Marketing &amp; Innovation function. Provision and management of support for the Group IT function. Management of the Group IP Portfolio. Provision of Global Legal Support for Group Technical Function, including AI and IT infrastructure support. Provision of relevant legislative and regulatory advice on the above responsibilities. Management of Legal Counsel.Responsibilities include: Operating as Legal Business Partner to the Group Marketing &amp; Innovation function: Advisor to the M&amp;I Leadership Team, attending meetings in order to provide legal advice and maintain key awareness of marketing and innovation pipelines.&nbsp; Managing and providing timely, competent provision of legal advice to the function, including: Supporting the Category Marketing and Brand teams, in relation to new, existing and legacy global, regional and national brands, products and services. Providing legal support to the Project Management Office, including at each relevant stage of the Product Development Gate Stage Process and New Supplier Process. Providing advice to the Digital Marketing team, primarily relating to domain registrations, transfers, infringements and content regulation. Supporting the Regulatory function with new and existing product and services regulatory requirements, including third party agreements, material transfers, regulatory applications, responses to regulators and investigations.&nbsp; Responsible for the provision of expert legal advice to the Digital Innovation team, including connected products and related privacy and other legal &amp; regulatory requirements.&nbsp; Manage or oversee the management of external IP counsel. Providing expert legal support to Group IT function, including: &nbsp;Global AI support Provide leadership for the Legal &amp;amp; Governance elements of the RI Group AI Blueprint, including provision of legal advice on AI regulation globally. Maintain / develop GenAI &amp; AI policy and attending Group AI Board. Leading the legal department advisory strategy on AI use &amp; AIaaS contracting, sharing knowledge with Legal colleagues and drafting advisory notes / playbooks.&nbsp; Management of the RI Group Global IP Portfolio&nbsp; Overseeing the provision of IP advice to the Group Legal team and business colleagues. Responsible for the delivery of expert advice on the defence of RI’s IP assets, including against any claims, acting commercially to protect our brand and leverage our IP portfolio.&nbsp; Ensuring transition of all acquired IP into standard management processes. Managing the IP budget and external IP advisers. Provisions of Expert Legal Advice to Group Technical Function Drafting and management of templates for new and existing products and services, with the key priority of managing health and safety risks.&nbsp; Provision of guidance for product technical issues, working with regulatory, health and safety and technical teams to determine and execute appropriate responses.Requirements: Degree or equivalent from accredited institution; qualified and licensed to practice law in England and Wales, likely to have a minimum of 10+ years PQE. Experienced commercial lawyer with significant progressive and relevant law firm and/or legal department managerial experience. Experience in advising on product development (regulated and retail devices), including regulatory advice and considerations. Experience in managing intellectual property assets (international trademarks and patents), including applications, registration, renewals and defence. Experience in advising on enterprise level IT and infrastructure matters. Experience in developing and administering AI related policies and security considerations around the same. Demonstrated in-house experience advising and providing practical solutions to the management of commercial enterprise, procurement and consumer contracts. Demonstrated leadership credibility and strong interpersonal and communication skills across international markets and at all levels of seniority.Benefits:<ul><li>Competitive salary and bonus scheme</li><li>Hybrid working</li><li>Rentokil Initial Reward Scheme</li><li>25 days holiday, plus 8 bank holidays</li><li>Employee Assistance Programme</li><li>Death in service benefit</li><li>Healthcare</li><li>Free parking</li></ul>At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute.We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to (<a href="mailto:joanna.sharpe@rentokil-initial.com" target="_blank">joanna.sharpe@rentokil-initial.com</a>) if you need anything Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out.&nbsp;

Legal Director - Commercial & IP: Rentokil

Join Our Team at Newline Plastics!Who we’re looking for… We’re expanding! Newline Plastics is seeking&nbsp;two enthusiastic, reliable, and motivated team players&nbsp;to help us maintain the exceptional service standards our customers know and love at our&nbsp;new Specialist Flagship Trade Counter &amp; Warehouse.This is an&nbsp;active, hands-on role&nbsp;with plenty of variety — from supporting customers to managing stock and deliveries. You’ll be part of a&nbsp;friendly, close-knit team&nbsp;within a&nbsp;growing family business&nbsp;that truly values its people, their contributions, and their future.If you’re someone who takes pride in your work, enjoys problem-solving, and thrives in a team environment, we’d love to hear from you!How You’ll Help Grow the Newline Plastics BrandYour primary responsibilities will include:<ul><li>Building strong relationships with our customers — in person, over the phone, and online — to identify opportunities and&nbsp;drive sales growth&nbsp;(full process guidance provided).</li><li>Accurately and efficiently completing sales transactions.</li><li>Loading and unloading materials&nbsp;(typically 3–6m lengths).</li><li>Helping to&nbsp;maintain the shop, stock, and vehicles&nbsp;to ensure smooth daily operations.</li><li>Sharing ideas and feedback to&nbsp;streamline or improve&nbsp;our processes — your input matters here!</li></ul>Your secondary responsibilities may include:<ul><li>Delivering materials&nbsp;to customers (must be&nbsp;25 or over&nbsp;due to insurance).</li><li>Full, clean UK Driving Licence&nbsp;required, held for at least two years, with confidence driving a&nbsp;3.5T dropside van.</li></ul>What You’ll Bring<ul><li>Experience with roofline materials is preferred (but&nbsp;not essential&nbsp;— we’ll train you!).</li><li>Strong&nbsp;communication skills, motivation, and a solid&nbsp;work ethic.</li><li>The ability to&nbsp;stay calm and efficient&nbsp;during busy periods.</li><li>IT literacy&nbsp;(Microsoft Office, email, etc.).</li><li>Good&nbsp;time management&nbsp;and&nbsp;numerical ability&nbsp;for measuring and calculating material quantities.</li></ul>Why Join Us?<ul><li>Be part of a&nbsp;supportive, growing family business&nbsp;that invests in its people.</li><li>Enjoy&nbsp;varied, hands-on work&nbsp;where no two days are the same.</li><li>Opportunities for&nbsp;career growth and skill development.</li><li>A team that values&nbsp;trust, teamwork, and customer satisfaction&nbsp;above all else.</li></ul>If this sounds like you, we can’t wait to welcome you to the&nbsp;Newline Plastics family!Job Types: Full-time, PermanentPay: £28,000.00-£30,000.00 per yearBenefits:<ul><li>Company events</li><li>Company pension</li><li>Employee discount</li><li>Store discount</li></ul>Experience:<ul><li>Customer service: 1 year (preferred)</li></ul>Licence/Certification:<ul><li>Driving Licence (required)</li></ul>Work Location: In person

Combined Role - Customer Service, Stock Control & Delivery Driver: Newline Plastics

<h5>Description</h5>37.5 hours per week / permanent / Monday to Friday, 9am-5pm, with the requirement to work one late shift per week and be part of an out of hours 'on-call rota'.At YMCA DownsLink Group,&nbsp;<a href="https://www.ymcadlg.org/ymca-downslink-group-about-us/" target="_blank">our mission</a>&nbsp;is to help children and young people have a fair chance to be who they want to be.&nbsp;We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health.Our values -&nbsp;we do what’s right, we work with heart, and we build real connections&nbsp;-guide and shape how we show up for children and young people we support and for each other.We have an exciting opportunity for a Supported Housing Manager to lead our <a href="https://www.ymcadlg.org/where-we-work/ymca-brighton-and-hove/" target="_blank">Brighton and Hove services</a>. Our 24/7 high support services provide supported accommodation for 35 young people at risk of homelessness across two sites – Lansworth House and Gareth Stacey House.As a Supported Housing Manager, you will oversee the daily operations, ensuring our accommodation is safe, welcoming and secure. You will work closely with and lead two Deputy Supported Housing Managers, while supporting the wider team to deliver consistent, compassionate support.We are searching for a motivational and resilient leader who thrives on developing others, championing best practice, and nurturing a collaborative and compassionate culture. You will bring a trauma-informed and psychologically informed approach to both your team and the young people we support, ensuring everyone feels understood, safe and empowered. If you are energised by leading teams, shaping services, and supporting staff to deliver exceptional, person-centred support—even in challenging moments—this could be the role for you.In delivering&nbsp;the role, you will be&nbsp;responsible for:-- Leadership and&nbsp;People Management:&nbsp;Lead and manage a team, recruiting and inducting new staff, and supporting their performance to ensure high standards of service at all times.-- Service Provision:&nbsp;Responsible for the daily operations of the service so that it meets the requirements of the service specification, and:- reflects Psychologically Informed Environments (PIEs), Trauma Informed approaches and restorative practices.- identifies, maps and encourages the strengths and talents of each young person, enabling them to acquire the skills they&nbsp;need to lead independent and fulfilling lives.-- Partnerships:&nbsp;Develop and maintain effective working relationships with partner organisations that add value to the core, commissioned service (or have the potential to) attending relevant multi-disciplinary meetings as needed.-- General:&nbsp;Be a member of the out of hours ‘on call’ rota to provide out of hours management support to projects in the wider locality.About You – If you are enthusiastic about this opportunity but don’t meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we’re looking for.You will bring substantial experience in leading and developing teams within supported housing or similar services for young people and/or adults at risk. You will have a strong understanding of the Regulator of Social Housing (RSH) and Ofsted frameworks, coupled with a solid grounding in Trauma-Informed Care and Psychologically Informed Environments.You will be a confident and effective communicator with strong facilitation and decision-making skills, able to lead your team through challenging situations with calmness and clarity. You will have proven experience in overseeing safeguarding procedures within residential services and will model professional standards, maintaining clear boundaries while fostering a culture of trust, safety and supportive relationships.If you would like any further information or an informal discussion about this post, please contact&nbsp;<a href="mailto:Jay.Beach@ymcadlg.org" target="_blank">Jay.Beach@ymcadlg.org</a>. Should you require any assistance with our application process, please email us at&nbsp;<a href="mailto:Recruitment@ymcadlg.org" target="_blank">Recruitment@ymcadlg.org.</a>CLOSING DATE: Sunday 14 December 2025 at midnight.TO APPLY: Scroll down the page to the application form. Please download the job profile (below), which includes the full role description and person specification.We are not able to support a work permit or offer a visa sponsorship for this role. Candidates must already have the right to live and work in the UK independently.An inclusive workplace&nbsp;We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.&nbsp;Accessibility&nbsp;If you require assistance or have questions regarding the application process, please do contact us.YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.&nbsp;Successful applicants&nbsp;are required to undertake an Enhanced DBS (including the&nbsp;Children’s and Adults’ barred lists)&nbsp;check, along with a reference and background check carried out by a third-party service provider.

YMCA DownsLink Group

Supported Housing Manager

<h4>Fitness Instructor – 40 hours per week</h4><h4>Based at Lewes Leisure Centre</h4>Wave Active is an award-winning charity and social enterprise, supporting our local communities with facilities, activities, and services to inspire active lifestyles.Our purpose is to “Inspire Active Lifestyles” and vision, “To be at the heart of the improvement of health and wellbeing in the Community”.We are passionate about providing services and opportunities that support individuals to gain, regain or maintain health, fitness and wellbeing improvements. Managing 15 leisure facilities and Newhaven Fort, across the Lewes District and Eastbourne Borough of East Sussex we provide health and fitness services for both members and non-members of all ages to participate in, whether that be through sport, group exercise, gym, swim, play or health services.While we offer a range of facilities and activities across our multifunctional spaces, our team is key to creating an approachable environment enabling individuals to prioritise their wellbeing and their health journey.Formed in 2006 Wave Active continues to ensure all surplus revenues generated from activities are reinvested back into the community in the form of facility developments and refurbishments, new programmes of activity and to support those with health conditions to make health improvements.The Post in ContextUndertake all functions involved in the daily operation and service delivery within Gym. This includes providing supervision of the gym floor, undertaking various gym appointments including gym programming, reviews, floor-based coaching and a high level of engagement and connection to actively recruit and retain members. As a Fitness Instructor you will be required to deliver the highest quality service throughout the Centre by inspiring and motivating customers, to increase retention and provide guidance as well as support to ensure customers achieve their goals.Main Duties<ul><li>To motivate and support customers to increase retention and support customers to achieve their goals.</li><li>To carry out gym appointments and deliver our member journey, including Welcome Workouts, Personal Plans and Plan reviews.</li><li>Provide advice and guidance to customers to ensure they use equipment safely and adopt the correct exercise technique.</li><li>Deliver gym floor group training sessions as required (cross site if/when required)</li><li>Deliver gym floor workshops as required (cross site if/when required)</li><li>Create and promote in centre gym challenges to engage</li><li>To actively participate in the membership sales process by making customers aware of the benefits of membership and group exercise participation.</li><li>To meet agreed performance KPI targets set by the Operations Manager.</li><li>Create content for websites and social media platforms in the manner of images and video material.</li><li>To assist the Operations Management Team in organising special events, program development and promotions when required.</li><li>To ensure that the gym is maintained in a clean, safe, hygienic and tidy condition during your hours of supervision.</li><li>Following &amp; adhering to site</li><li>To carry out appropriate maintenance checks and follow procedures to ensure kit is back in working order as soon as possible.</li></ul>General<ul><li>To wear the uniform provided by the centre and always adopt a high level of</li><li>To comply with health and safety processes and</li><li>Attend training sessions and team meetings as and when</li><li>Various administration tasks as and when</li></ul>Note<ul><li>You will not actively promote your private business within Wave facilities (including the car park) and to Members.</li><li>You will keep Wave informed of external classes you teach and programs you run. By advising Wave of the classes and programs you run we can ensure that there is no direct conflict of interest.</li><li>You will not promote your private business using images of Wave facilities or Wave members participating in Wave activities.</li><li>If a Wave member is also a member of your exercise classes, you may of course use their image to promote your class (subject to image release authorisation).</li><li>You will make every effort to attend team</li><li>It is desired that you will have both L3 PT qualifications and GP referral or be willing to work towards both of these qualifications.</li><li>To deliver appointments in line with relevant qualifications.</li><li>You may be required to work across different sites when cover is needed as per the needs of the business.</li></ul><h2>Personal Specification</h2>Disposition<ul><li>Customer focused</li><li>Great communicator</li><li>Driven and enthusiastic</li><li>Passions in health &amp; wellbeing</li><li>Creative and intuitive</li><li>Empathetic</li><li>Pro-active &amp; good organisation</li><li>Team Player but also a good leader</li><li>Listening skills</li></ul>Experience<ul><li>Similar work environment</li></ul>Qualifications<ul><li>L2 Fitness Instructing</li></ul>Specialist Knowledge<ul><li>Genuine interest in health and fitness</li><li>After training, to be able to undertake preventative maintenance on equipment</li><li>Knowledge of behaviour change and goal setting</li></ul>Skills<ul><li>Communication skills (verbal and written)</li><li>Computer competent, MS Office software and email</li></ul>Other<ul><li>To be flexible to the changing demands of the business</li><li>To be able to follow Wave Active Limited’s Policies and Procedures</li></ul>

Wave Active

Fitness Instructor

Vacancy NameIT Service Support ManagerVacancy NoVN1893Employment TypeFull-TimePrimary Work LocationPeople's Partnership - Manhattan Building, CrawleyDescriptionIT Service Support Manager About People’s Partnership: At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves. What you'll be doing: Responsible for overseeing the day-to-day operations of the IT Service Desk and IT Application Support teams, ensuring the delivery of high-quality first-line and second line support to all users across the organisation. The manager leads a team of Application Support engineers and Service Desk Analysts ensuring the stability, performance and usability of business-critical applications and services, coordinating with internal stakeholders and working closely with third-party vendors. • Manage the daily operations of the IT Service Desk, ensuring efficient handling of incidents, service requests, and queries. • Ensure consistent application of ITIL processes such as Incident Management, Asset Management, Request Fulfilment, and Problem Management. • Act as an escalation point for complex or high-impact application issues. • Ensure root cause analysis is conducted for recurring problems and that permanent fixes are implemented. • Support internal and external audits by providing evidence and documentation as required. • Lead, mentor, and develop team to deliver exceptional support. • Engage in annual financial planning cycle and ensure delivery within allocated budget What we’re looking for: • Proven experience managing an IT Service Desk on similar support function • Proven ITIL Service Management exposure • Experience with ITSM Tools (e.g. ServiceNow) • Strong leadership, communication, and stakeholder management skills. • Familiarity with ISO27001 compliance and audit requirements • Proactive and adaptable, with a continuous improvement mindset. • Knowledge of Microsoft 365, Active Directory, and common enterprise applications. What you can expect from us: ● Generous pension contributions with an employer contribution of up to 14% ● Real living wage ● Income protection, critical illness cover &amp; death in service insurance ● Employee healthcare ● Parental and adoption leave ● Learning &amp; development opportunities and study support ● Travel season ticket loans ● Subsidised restaurant in our Crawley office ● Volunteering days and charity payroll giving ● Onsite gym ● Ride-to-Work scheme ● Social clubs and events You can learn more about how we support our employees on our website Disability Statement People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you”.PerksOur people are our strength so finding ways to value and reward them is important to us. That’s why we offer an award-winning pension – it’s what we’re good at – plus health care cover, an onsite gym, access to a personal trainer; even the odd massage. And if they’re feeling peckish after all that activity, they can always refuel in our subsidised restaurant. Discover more of People's Partnership's employee benefits including our training programme, which is designed to give our people the support they need to develop a fulfilling career.Salary Range &nbsp;

IT Service Support Manager: People's Partnership

Vacancy NameClaims Member Services ExecutiveVacancy NoVN1903Employment TypeFull-TimePrimary Work LocationPeople's Partnership - HQDescriptionCustomer Service Executive - Claims About People’s Partnership: At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves. What you'll be doing: Our Customer Services team are the heart of People’s Pension, making sure our customers receive excellent service and technical support. Working in the Claims Team, you will provide tailored responses to meet the needs of our customers, throughout the life of their relationship with us. You’ll support the team and work with colleagues to ensure we meet our compliance and service standards and making sure we achieve our service level agreements. You will also effectively contribute to the achievement of the department’s overall objectives and apply the Treating Customers Fairly (TCF) culture and principles within your role. Key Responsibilities: • Managing a broad range of customer queries and requests across a range of products and processes, ensuring you provide professional and helpful service through effective customer communication. • Using your active listening skills and attention to detail in written communications, to understand and support customers so that their needs are understood - and service standards are maintained. • Supporting your colleagues on a day-to-day basis to resolve queries, build knowledge and confidence, and achieve quality and compliance standards. • Build and maintain relationships with both internal and external customers and third parties • Maintain a detailed knowledge and understanding of legislative and regulatory requirements, including Automatic Enrolment, TPR, FCA, DWP, HMRC, DPA and any other relevant rules to ensure we adhere to all regulatory requirements, complaint and compliance rules, to minimise risk to People’s Partnership and our Customers • Handling customer complaints/resolutions and escalating these to the Complaints Team when a solution cannot be found. You'll ensure all issues are resolved and any learning opportunities are shared across the team. • Creating and reviewing process manuals to ensure they have a high level of accuracy What we’re looking for: • Educated to GCSE Level or equivalent. • Good working knowledge of Microsoft Excel &amp; Word. • Experience in Administration/Customer service. • Numerate with good attention to detail. • Proven ability to explain detailed and/or complicated information in simple, everyday language. • Excellent verbal communication skills. • Self-motivated, disciplined and organised and ability to work effectively unsupervised. • Ability to work under pressure and meet quality and performance targets. • Proven willingness to learn and understand the technical detail of workplace pensions and other financial products. Desirable Qualifications: • Pensions experience • Complaint management experience • Vulnerable Customer experience • CII qualifications What you can expect from us: ● Generous pension contributions with an employer contribution of up to 14% ● Real living wage ● Income protection, critical illness cover &amp; death in service insurance ● Employee healthcare ● Parental and adoption leave ● Learning &amp; development opportunities and study support ● Travel season ticket loans ● Grab &amp; Go Deli Café in Crawley ● Volunteering days and charity payroll giving ● Onsite gym ● Ride-to-Work scheme ● Social clubs and events Disability Statement People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you”.PerksOur people are our strength so finding ways to value and reward them is important to us. That’s why we offer an award-winning pension – it’s what we’re good at – plus health care cover, an onsite gym, access to a personal trainer; even the odd massage. And if they’re feeling peckish after all that activity, they can always refuel in our subsidised restaurant. Discover more of People's Partnership's employee benefits including our training programme, which is designed to give our people the support they need to develop a fulfilling career.Salary Range &nbsp;

Claims Member Services Executive: People's Pension

Summary:Do you have a talent for plumbing and a passion for water conservation? Are you looking for a role where you can make a tangible impact on customers' lives and contribute to a sustainable future?We're looking for friendly and skilled Plumbers to join our team based at and covering a variety of locations across the South East. In this varied role, you'll be the go-to person for all things plumbing – from fixing leaky pipes and replacing old systems to keeping internal plumbing running smoothly.You'll also be a water-saving champion, conducting Water Efficiency Audits, installing devices that help customers conserve water, and sharing your best tips on how they can also save money and be more eco-friendly.You'll help us keep track of how things are going by reporting on your progress and customer interactions. We also need your keen eye to assist with exciting new projects, reviewing plans and visiting sites to help us figure out costs.&nbsp;You'll even get to lend a hand in making sure our plumbing projects run safely and efficiently, working alongside our contractors and in-house team.&nbsp;Customer happiness is important to us, so you'll always make sure every customer interaction is a positive one. You'll also be part of our Waterlink Plumbing standby team, providing emergency assistance out and about when it's most needed.Are you ready to join us in making a real difference? Apply now and become a vital part of the South East Water team!Main Responsibilities<ul><li>To take detailed records of the works for cost, measurement and quality. To produce detailed accurate records of as built details for completed schemes.&nbsp;</li><li>To assist in the supervision of site work including responsibility for the quality of workmanship, health, safety, programme compliance, cost efficiency and customer/client liaison.</li><li>Confidently explain to customers what work is being carried out ensuring the customer is being left with peace of mind.</li><li>Ensure that the team understands customer needs, managing their expectations and dealing with queries and complaints fairly.</li><li>Work as part of the Waterlink team assisting both office and field team functions when required, including other geographical areas as and when required.</li><li>Put forward innovative ways of solving internal/external Customer Side Leak repairs by seeking the appropriate information and / or other methods of assessment.</li><li>Put forward innovative ways of solving internal/external Customer Side Leak repairs by seeking the appropriate information and / or other methods of assessment.</li><li>Deal with issues that arise in an effective manner seeking help when required.</li><li>Implement plumbing works whilst ensuring work is carried out in accordance with best practice and complies with all relevant regulations.</li><li>Ensure that quality, environmental and Health and Safety policies are considered on every project and works are routinely audited to ensure standards are maintained.&nbsp;</li></ul>You'll need: Skills / Qualifications / Experience<ul><li>Level 2 City and Guild Plumbing Qualification.</li><li>Strong operational and industry knowledge and experience is essential.</li><li>Effective communication and interpersonal Skills.</li><li>Ability to work independently and meet deadlines.</li></ul>It will be a bonus if you have:Skills / Qualifications / Experience<ul><li>EUSR Water Hygiene Card.&nbsp;</li><li>WIAPS approved Plumber.</li><li>Level 3 City and Guild Plumbing qualification.</li></ul>​ We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That’s why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.Benefits package:<ul><li>Excellent Stakeholder pension scheme, up to 10% employer contribution.</li><li>5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.</li><li>Flexible annual leave policy to buy or sell holiday leave.</li><li>Paid volunteering days.</li><li>Cycle to work scheme.</li><li>Health cash plan.</li><li>Life assurance.</li><li>Wellbeing related benefits.</li></ul>​​ What can you expect from your recruitment?<ul><li>To apply for this position, please submit your CV on our career’s website.</li><li>It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water.</li><li>Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.</li></ul>​ If this sounds like the opportunity you’ve been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency.Compensation package:From £32,292 - £37,500 p.a. (dependent on experience)

South East Water

Engineers Career Video

Waterlink Plumber

Experienced mortgage administrator required for a small but thriving mortgage and lending brokerage based in Ditchling Common to provide administrative support to our mortgage advisers.Key responsibilities:<ul><li>Act as a point of contact between clients, lenders, and other parties like solicitors and estate agents, answering queries and providing status updates</li><li>Setting up files by collecting, verifying, organising and analysing all necessary supporting documents, such as proof of income, credit reports, and identification to enable completion of the fact find for the advisers</li><li>Providing supporting documents to lenders</li><li>Guiding clients through the mortgage process</li><li>Managing mortgage pipelines through to completion</li><li>Updating and maintaining databases accurately&nbsp;</li><li>Working to a deadline&nbsp;</li><li>Telephone answering and diary management</li><li>Working with advisors to ensure all activities meet compliance and regulatory requirements as set by our network</li></ul>Skills/qualities required:<ul><li>Previous administration experience essential</li><li>Experience in the mortgage industry is strongly preferred&nbsp;</li><li>Analytical with great attention to detail</li><li>Strong focus on compliance</li><li>Well organised and methodical</li><li>Proficient in Microsoft Excel and Word</li><li>Conscientious</li><li>Self-motivated</li><li>Work well in a team</li></ul>Hours: Full time preferred but willing to be flexible with a minimum of 28 hours per week requiredSalary: £27,000 – £32,000 (full time) depending on experienceHoliday: 28 days plus public holidays (pro rata if part-time)Pension: as per government guidelinesPlease send CVs and cover letter to Helen

517 Full time Jobs in Angmering, UK