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CUSTOMER CARE TEAM- EASTBOURNE The Customer Care Team provides the highest level of customer support via telephone, email and online. As Customer Care Advisor you will be the first point of contact for customers and will be a member of a fast-paced, multi-skilled customer service team, proactively managing and resolving a wide range of customer requests, making a rapid assessment of the best next steps, and helping customers to get the help and support they need. PRINCIPAL ROLES AND RESPONSIBILITIES <ul> <li>Setting up new customer accounts and making welcome calls.</li> <li>Closing customer accounts when customers move home.</li> <li>Proactively resolving customer billing queries over the phone and via email.</li> <li>Setting up and managing Direct Debits and taking phone payments.</li> <li>Interacting with customers daily, via telephone or email, responding to their questions</li> <li>Successfully managing and resolving customer complaints or concerns, proactively implementing any lessons learnt to improve future service delivery.</li> <li>Paid emergency out of hours cover.</li> </ul> KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED <ul> <li>Minimum of 2 years experience in a fast-paced customer service call centre environment.</li> <li>Customer service orientated with strong customer communication skills, including the ability to handle difficult conversations confidently and with diplomacy. Previous experience in a client liaison or customer service role is essential.</li> <li>Excellent interpersonal skills with a demonstrable ability to establish and maintain excellent working relationships with a wide variety of key stakeholders, including clients, contractors, and customers.</li> <li>Excellent written communication skills.</li> <li>Must be a team player.</li> <li>Strong attention to detail.</li> <li>Self-starter, driven by success and able to work well under pressure.</li> <li>Organised and methodical, with the ability to prioritise and maintain an orderly workflow.</li> <li>Excellent IT skills proficient with Microsoft Office Suite and able to quickly learn new software.</li> <li>Reactive and proactive problem-solving skills.</li> <li>Awareness of legislation and requirements surrounding data protection and privacy.</li> </ul> We endeavour to reply to all applications, however, if you haven t heard from us within 7 days, you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements placed by Grafters Recruitment Consultants / Grafters Accountancy Personnel.

Customer Care Advisor

Customer Service Co-Ordinator Wanted - Consistent Work &amp; Weekly Pay Location: Hailsham Shifts: 08:00 - 17:00 Plus 1 in 5 weekendsThe Best Connection is a recruitment agency, and this position is being offered on a Temporary-Permanent basis. We are currently looking for a full-time Customer Service Coordinator to join our client in Hailsham. The day to day role will include handling calls from service users, family members and healthcare professionals acting as the first point of contact for any queries or orders regarding our clients community healthcare equipment. You'll be working as part of an engaged and motivated team, for a company committed to reward and recognition for a job well done. You'll be responsible for: <ul><li>Assist and manage incoming calls, answering any queries in a timely and professional manner. </li><li>Coordinating orders to be delivered, installed and collected by our clients Driver Technicians. </li><li>Order analysis by checking and identifying any errors made on online orders. </li><li>Invoicing and entering of orders via an online system. </li><li>General administration that supports daily activities and duties. </li></ul>(Please note: your role may not be limited to these tasks) Requirements: <ul><li>Right to work in the UK. </li><li>Access to a device to complete an online application. </li><li>Reliable and punctual. </li><li>Previous experience in a similar role </li><li>Good attention to detail and teamwork skills </li></ul>Benefits: <ul><li>Competitive hourly rate </li><li>Weekly pay - every Friday </li><li>Temp-to-perm opportunities </li><li>Quick 15-minute registration process </li><li>Access to hundreds of jobs across East Sussex </li><li>Nationwide support from 85+ branches (easy transfer if you relocate) </li></ul>Apply now and one of our friendly team members will be in touch to arrange your application. Want to know more? Check us out on Or visit us in person: 99 South Street, BN21 4LU Please note: All positions are subject to availability. Due to high volumes of applications, please allow up to 10 working days for a response. If you haven't heard from us in that time, unfortunately you've not been successful.

The Best Connection

Customer Service Co-ordinator

Customer Service Advisor Crawley Up to 28,000 + bonus, overtime and on-call payments Looking for a role where no two days feel the same? This growing technology-led organisation is looking for a Customer Experience Coordinator to keep things running smoothly and ensure customers receive exceptional support every time they get in touch.The role You'll be the first point of contact for incoming customer calls, logging requests, allocating engineers and keeping everyone updated. Alongside the day-to-day, you'll take a proactive approach to planning upgrades, scheduling routine maintenance and keeping service activity on track. From coordinating engineer diaries to ordering parts and raising quotes, you'll play a key role in keeping operations seamless.What you'll bring<ul><li>Strong administration background</li><li>Experience scheduling or coordinating teams/engineers</li><li>Excellent organisation and attention to detail</li><li>Confident communication skills and a customer-first mindset</li><li>Ability to juggle tasks, stay calm and work both independently and with the wider team</li><li>Confident using systems and quick to learn new ones</li></ul>Why join?<ul><li>A business with real purpose and strong values</li><li>Development and training opportunities</li><li>25 days' holiday rising with service</li><li>Defined contribution pension scheme</li><li>Flexible benefits platform (healthcare, dental, wellbeing and more)</li><li>Employee Assistance Programme and wellbeing app</li><li>Paid volunteer day each year</li><li>Inclusive employer recognised in the UK's Top 50</li></ul>If you thrive in a fast-paced support role and enjoy keeping everything (and everyone) on track, this is a brilliant opportunity to join a collaborative, growing team.Apply now to find out more.Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Customer Service Advisor

Trainee Enforcement Agent Brighton £24,500 (OTE £65k+) Join a growing enforcement company and kickstart your career as a Trainee Enforcement Agent. No certification needed full training provided! Work in the field helping people resolve debt issues on behalf of local authorities. What you ll do: <ul> <li> Visit properties to engage with individuals and recover unpaid debts </li> </ul> <ul> <li> Help people understand their financial options and set up payment plans </li> </ul> <ul> <li> Learn to assess vulnerability and provide respectful, ethical enforcement </li> </ul> <ul> <li> Receive full support and training to become a Certificated Enforcement Agent </li> </ul> What they re looking for: <ul> <li>Full UK driving licence (2+ years) </li> <li>Confident, empathetic communicator </li> <li>Self-motivated, professional, and ready for a challenge </li> <li>Previous debt collection or military or police force experience would be a benefit </li> </ul> Perks: <ul> <li>Company vehicle + fuel card </li> <li>Equipment provided (iPad, bodycam, vest) </li> <li>33 days holiday </li> <li>Wellbeing &amp; mental health support </li> <li>Career development &amp; ongoing training </li> <li>Team socials in a friendly, family-run business </li> </ul> DBS and CCJ/VA checks apply. Previous field/customer experience a bonus, but not essential.

Trainee Enforcement Agent

We are delighted to be working alongside our friendly, successful and highly reputable client as they seek to recruit an additional Account Manager to join their team at their offices close to Henfield. My client is highly thought of within their sector and offers an excellent environment and fun and friendly team in which to work as a part of. It's an exciting time for my client as they continue to grow and expand their business and take on more and more clients. This role is full time (Mon-Fri (Apply online only and offers an excellent opportunity to join a very established and reputable company. Due to workplace location on the outskirts of Henfield, it is essential to drive and have your own transport as there is no public transport nearby. Account Manager Full time permanent role Mon-Fri 8:30am - 5:30pm - office based role only Henfield area There is plenty of free parking on site available for all staff Salary 27000- 28000 per year plus very good company benefits. The role comes with bonus / commission and OTE earnings will be 32000- 35000 per year! This is an excellent opportunity to use your skills and experience gained within a sales / telesales / customer services type role, working as a key part of a friendly and busy team The role - Account Manager The ideal candidate will have had some experience in telesales and/or customer services experience. You will work closely within the sales team to ensure customers are well managed and serviced. Providing knowledge and support whilst also identifying new opportunities for a varied customer base. Duties will include: Dealing with the company enquiries in-box Operate as the point of contact for assigned customers. Deliver good customer service in a busy environment and ensure customers receive requested quotes and services in a timely fashion. Liaising with Senior Management on specific assignments Outbound Sales Calls for new business / account management / following up leads. Answer customer queries and customer orders. Address and resolve issues regarding pricing, delivery of goods/services and any customer complaints. Develop and maintain long-term relationships with customers. Communicate with staff members across all levels of the business. Attending customer events &amp; trade days (costs and expenses will be covered by the company) Experience, competencies and knowledge required: Proven experience in a sales, account management or customer service role Good computer skills in all Microsoft Office applications - ideally Excel &amp; PowerPoint. Effective written &amp; verbal communication skills Exceptional customer service skills, along with a great telephone manner Ability to work in a busy and fast-paced environment Experienced in working in a team environment Experience of building and maintaining strong working relationships with customers Flexible to attend off-site meetings, trade day and or trade events on occasion For more information regarding this new and exciting Account Manager opportunity please apply now! Short-listing will take place soon - don't miss out! Wild Recruitment Ltd T/A First Recruitment Services is acting as an Employment Agency in relation to this vacancy. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job

First Recruitment Services

Account Manager

Senior Town Planner Are you ready to take the next step in your planning career? This Senior Town Planner / Associate Director opportunity in Crawley is the perfect chance to join a respected and growing consultancy where you will be trusted to lead projects, manage clients, and shape your own career pathway. This independent consultancy has established an excellent reputation for delivering successful planning outcomes across residential, commercial, and mixed-use developments. With a strong pipeline of exciting projects, they are now seeking a Senior Town Planner / Associate Director to join their team. You will benefit from a flexible, hybrid working model, supportive colleagues, and clear opportunities for progression into senior leadership. The Role As a Senior Town Planner / Associate Director, you will be managing a wide range of projects from start to finish, working closely with clients and external stakeholders to deliver high-quality planning solutions. You will have autonomy to take ownership of your work, while also contributing to the growth and direction of the business. This is a role where your ideas will be valued, and you will be given the platform to make a meaningful impact. You will also play a key role in mentoring junior colleagues and supporting the consultancy's collaborative team culture. Whether you are stepping up from Senior Planner level or already operating as an Associate Director, this role offers the scope to grow and thrive in a supportive environment. Skills and Experience You will bring: MRTPI qualification (or working towards it). Strong experience in development management, policy, or private sector planning. Proven ability to independently manage projects and clients. Excellent communication, negotiation, and report-writing skills. A proactive, solutions-focused mindset with a passion for town planning. Salary and Benefits You will receive a competitive salary (DOE), plus: Hybrid and flexible working arrangements. Clear progression opportunities into leadership. Autonomy and trust to manage your own projects. A collaborative and supportive team environment. Apply Now This is a fantastic opportunity to make a genuine impact within a growing consultancy. If you're a driven and ambitious planner looking for your next challenge, apply today to take the next step in your career as a Senior Town Planner / Associate Director in Crawley. You can call me on (phone number removed) if you have any questions!

Senior Town Planner

Financial Planning Support Administrator (Perfect for an ambitious finance or economics graduate looking to deepen their experience in wealth management) About the role: You'll be working at the heart of our financial planning team, helping to turn data, analysis, and client goals into actionable investment strategies. This is a hands-on role where you'll gain exposure to client portfolios, investment platforms, compliance processes, and the day-to-day running of a busy wealth management practice. This role is ideal for someone with a grounding in finance or economics, perhaps in their first role in the sector, who's ready to step up, work closely with experienced Financial Planners, and start shaping their career towards paraplanning, compliance, or advisory work. What you'll do <ol> <li> Client and Portfolio Support</li> </ol> <ul> <li>Coordinate new client onboarding, including AML checks and account setup.</li> <li>Liaise with clients and providers to obtain investment valuations and policy details.</li> <li>Manage portfolio data and ensure all information is accurate and up to date.</li> <li>Prepare review packs for annual client meetings, giving you insight into real-world portfolio performance and strategy.</li> </ul> <ol> <li> Data, Systems &amp; Reporting</li> </ol> <ul> <li>Maintain our financial planning software (Intelliflo) and ensure client records are always accurate.</li> <li>Work with investment platforms such as Transact, Fidelity, and Elevate.</li> <li>Produce reports and summaries that help our Financial Planners provide high-quality, personalised advice.</li> </ul> <ol> <li> Project &amp; Process Management</li> </ol> <ul> <li>Monitor the progress of new investments and transfers from initiation to completion.</li> <li>Ensure compliance paperwork is complete and aligned with FCA regulations.</li> <li>Support process improvements to make the client journey smoother and more efficient.</li> </ul> What you'll bring <ul> <li>A degree in Finance, Economics, or a related discipline.</li> <li>12-24 months' experience in financial services, investment administration, or a related field.</li> <li>Strong analytical skills, with an eye for accuracy and detail.</li> <li>Confidence in using Excel and an interest in learning financial planning systems.</li> <li>Excellent communication skills you'll be speaking with clients, providers, and colleagues daily.</li> </ul> Why join us? <ul> <li>Direct exposure to investment strategy, client portfolios, and financial planning processes.</li> <li>Mentoring from experienced Financial Planners with a track record of developing talent.</li> <li>Clear progression routes into paraplanning, compliance, or advisory roles.</li> <li>A collaborative, growth-minded team environment.</li> </ul>

Recruitment South East

Finance Administrator

Job description: Job Overview Options Resourcing is a leading professional recruitment consultancy specialising in the Construction and Property sectors. As a privately owned business, we pride ourselves on being a personable organisation that combines hard work with a positive, vibrant workplace culture. With exciting growth plans and clear progression opportunities at every level, there has never been a better time to join our team. The Role Due to the continued expansion of our administration function, we are seeking a Payroll/Recruitment Administrator to join our busy and friendly Haywards Heath branch. This position will play a key role in supporting our payroll and compliance processes, including the accurate processing of timesheets and the management of candidate and client documentation. The role also involves a variety of broader administrative tasks that support the wider team. Full training will be provided, so prior recruitment administration experience is not essential. The Person We are looking for someone who can bring energy, accuracy, and reliability to the role. The ideal candidate will possess: Strong working knowledge of Microsoft Office A positive, enthusiastic, and self-motivated approach The ability to work effectively under pressure An excellent telephone manner and strong communication skills High attention to detail Good time-management and organisational skills A willingness and ability to learn quickly

Payroll Administrator

Morgan McKinley is looking for an experienced Administrator who has ideally worked within the healthcare type sector or similar industry, to work as a Scheduling Admin Support Coordinator for a company based in Haywards Heath, West Sussex. The admin and customer service support role will be assisting with the rota's - scheduling of patient appointments. This is a varied workforce coordination role, scheduling the clinical staff appointments, updating an coordination of rota's, handling enquiries and confirming the bookings.Salary: 27-30K Location: Haywards Heath, West Sussex 4 days a week office based - parking onsite some evening and weekend work required on a team rota basis every 4-6 weeksWorkforce Scheduling Admin Coordinator duties:<ul><li>Scheduling the teams appointments</li><li>Monitoring the rota</li><li>Data entry and updating the systems</li><li>Support our workforce scheduling, dealing with enquiries promptly</li><li>Scheduling the, dealing with queries</li></ul>Skills and experience:<ul><li>Experience of working in a similar varied admin support role, managing schedules / rota's, workforce etc</li><li>Excellent customer service skills and can work in a fast paced environment</li><li>Flexible, willing to learn and enjoys a varied role</li></ul>

Workforce Support Administrator (Healthcare)

Civil Engineer Brighton 35,000 - 45,000 Looking for more freedom and autonomy in your role as a Civil Engineer? Could you benefit from working in a small, dynamic and forward-thinking practice that rewards your efforts properly with genuine career progression? This medium-sized practice is creating a lasting impact on the local landscape, and due to some recent key project wins is looking to add an experienced and ambitious Civil Engineer with drainage design experience to their growing team. You'll work on a good mix of residential and commercial schemes, collaborating closely with a chartered Associate Civil Engineer who is also keen to mentor you towards chartership if this is one of your ambitions. Great time to be joining these guys as they go from strength to strength. With an excellent social side and great team ethic, you'll be supported in your career ambitions with the chance to take a lead on projects from day one. Speak to Darryl Yates on (phone number removed) today for more information and a confidential chat.

549 Full time Jobs in East Hoathly, Lewes BN8, UK