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Summary:Do you want to be the driving force behind ensuring seamless water operations across the South East? Are you interested in taking on a vital role in water management by operating tankers and collaborating on contingency planning to keep our communities flowing? If this sounds like you, then you’ll want to learn more about this opportunity. This role is key to ensure we are able to operate and utilise the South East Water Tankers. The role will be to drive the tankers, operate the tankers, check injection pints, operate valves on the network, sample tankers, prepare contingency planning with Tanker lead / site operative and assist with reservoir work activity. The role will also comprise of assisting with the movement of pallets of water, SeaQuest and sludge works. Day/night Shift working pattern is required.Main responsibilities:<ul><li>Operate and driver South East Water tanker</li><li>Undertake network injection and operate valves on network</li><li>Undertake defect reports and follow health and safety guidelines</li><li>Self-manage driving hours, breaks and rest times and liaise with planning coordinator</li><li>Undertake emergency planning demos with internal and external key stakeholders</li><li>Deliver pallets of water, SeaQuest, sludge within South East water region</li><li>Support all areas of the business regarding planned / emergency works and reservoir cleaning programmes</li></ul> Skills / Qualifications / Experience<ul><li>Water Hygiene Qualification</li><li>Class 1 / 2 HGV licence</li><li>Minimum of 1 year’s relevant experience required</li><li>Knowledge and understanding of Water tankers</li><li>Self-motivated and organised</li><li>Ability to load and unload</li><li>Day/Night shift working pattern is required</li><li>Understanding of water sampling process (advantageous)</li><li>Water industry or emergency planning knowledge (advantageous)</li></ul>​ We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That’s why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.Benefits package:<ul><li>Excellent Stakeholder pension scheme, up to 10% employer contribution.</li><li>5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.</li><li>Flexible annual leave policy to buy or sell holiday leave.</li><li>Paid volunteering days.</li><li>Cycle to work scheme.</li><li>Health cash plan.</li><li>Life assurance.</li><li>Wellbeing related benefits.</li></ul>​​ What can you expect from your recruitment?<ul><li>To apply for this position, please submit your CV on our career’s website.</li><li>It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water.</li><li>Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.</li></ul>​ If this sounds like the opportunity you’ve been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency.Compensation package:£38,000

South East Water

Engineers Career Video

HGV Driver Operative

Summary:Are you a seasoned PMO leader looking to make a lasting impact on vital infrastructure? Do you want to lead a high performing team where your expertise in complex project delivery is valued? This is a newly created position as Head of Investment PMO to join our Investment Delivery Directorate. This is a pivotal role where you will be responsible for setting, managing, and change controlling our enterprise investment baselines throughout the strategic portfolio lifecycle, providing essential oversight and assurance across the Asset Management and Engineering lifecycle. You will lead a professional, centralised PMO function, ensuring that our £1.9 billion portfolio of engineering and capital investment programmes is delivered with optimal efficiency and effectiveness. This role requires a deep background in infrastructure, construction, or engineering (EPC) to successfully navigate the complexities of our capital delivery requirements. By developing advanced reporting and insights capabilities, you will measure performance to date and forecast future trends, enabling the business to make both retrospective and prospective evidence-based decisions. In this role you are responsible for setting, managing and change controlling the enterprise investment baselines throughout the strategic portfolio lifecycle, including providing oversight and assurance across the Asset Management and Engineering lifecycle.Main responsibilities:<ul><li>Oversees the planning, implementation, and tracking of a diverse portfolio of related projects across various departments while creating a team that delivers a repeatable, scalable project platform.</li><li>Ensures that statutory and regulatory requirements are monitored and reported in all investment projects, and risks are managed.</li><li>Provides the centre of expertise on capital investment PMO activity across the business.</li><li>Develop and govern programme and portfolio management processes, uses of dashboards, templates, ensuring alignment with corporate metrics.</li><li>Develop a PMO department and build a team that aligns with the Management of Portfolios P3M3 Maturity Model.</li><li>Implement project control metrics and insights that aim to drive efficiencies that meet or exceed the financial expectations established at project initiation.</li><li>Monitor portfolio to ensure schedules, budgets and outcome expectations are being met.</li><li>Coordinate deliverables with other key stakeholders across the business to ensure the portfolio outcomes are delivered.</li><li>Assume ownership of SEW's Investment project management maturity, owning internal processes, good practice documents and ensure stakeholders engagement.</li><li>Works with the business to assess and decide on which investment options have the highest potential value, impact, regulatory and strategic alignment for capital projects and in alignment with the Change PMO.</li><li>Identify portfolio priorities, deal with challenges and communicate portfolio risks and opportunities.</li><li>Foster a culture of accountability, transparency, and continuous improvement within the project management Community.</li><li>Drive innovation through the investment lifecycle, implementing the latest digital tools and technology.</li><li>Coach and mentor immediate and wider team and share knowledge and best practices.</li></ul>You'll need: Skills / Qualifications / Experience<ul><li>The Head of PMO must have a background in infrastructure, construction, EPC (engineering, procurement, construction) or related.</li><li>A degree in Engineering, Business Administration, Project Management, or a related field.</li><li>A relevant professional qualification in project, programme, or portfolio management (e.g. MSP, MoP, PRINCE2, APM Chartered Project Professional, or equivalent), and/or substantial equivalent experience in leading PMO activities across, high-value infrastructure projects or programmes.</li><li>Experience of the core Project Controls disciplines (Scheduling, Risk Management, Change Control &amp; Budget Control).</li><li>Significant experience in Programme/Portfolio management, with at least 5 years in a leadership role overseeing complex projects.</li><li>Proven track record of successfully managing multiple large-scale, cross-functional projects from initiation through completion.</li><li>Strong leadership abilities with a demonstrated ability to inspire and motivate teams to achieve project goals.</li><li>Excellent communication, negotiation, and interpersonal skills, with the ability to build consensus and drive decision-making.</li><li>Strategic thinker with a keen attention to detail and the ability to prioritise competing demands.</li><li>Proficiency in Portfolio management software (e.g., Primavera P6) and enterprise resource planning (ERP) systems.</li><li>Ability to thrive in a high paced and at times stressful environment whilst remaining outcome focused.</li><li>Strong leadership, communication, management, and interpersonal skills.</li><li>Highly organised and systematic, with a growth mindset.</li><li>Demonstrate ability to create a cohesive team and engaged and positive culture.</li><li>Strong analytical and problem-solving skills.</li></ul>Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time.​ We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That’s why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.Benefits package:<ul><li>Excellent Stakeholder pension scheme, up to 10% employer contribution.</li><li>5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.</li><li>Flexible annual leave policy to buy or sell holiday leave.</li><li>Paid volunteering days.</li><li>Cycle to work scheme.</li><li>Health cash plan.</li><li>Life assurance.</li><li>Wellbeing related benefits.</li></ul>​​ What can you expect from your recruitment?<ul><li>To apply for this position, please submit your CV on our career’s website.</li><li>It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water.</li><li>Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.</li></ul>​ If this sounds like the opportunity you’ve been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency.Compensation package:Starting from £120,000 depending on experience + £9,844 car allowance + senior management bonus

Head of Investment Programme Management Office (IPMO)

Summary:Are you an expert in project governance with a passion for driving excellence? Do you enjoy coaching others to reach their full potential while keeping a bird's-eye view on strategic goals? Reporting to the Head of Transformation, this role is essential for the process oversight and management of our entire business transformation portfolio. You will be the architect of our governance standards, ensuring every initiative aligns with South East Water's organisational strategy while driving continuous improvement across the business. As a central point of contact, you’ll resolve escalated issues, manage high-level reporting for senior management, and provide the guidance needed to help our Project Managers thrive. Whether you are an Experienced Contributor looking for a senior role with impact or a Technical Specialist who loves the rigour of PPM tools and data, this position offers the autonomy to cultivate a high-performing team and deliver consistent, successful results. This role will act as the central point of contact for all business change portfolio related activities. This includes managing high-level reporting and dashboards for senior management, resolving escalated issues and providing guidance and coaching to Project and Programme Managers. This role is also responsible for cultivating a high-performing Project Management Office (PMO) team to ensure the consistent and successful execution of all projects and programs.Main responsibilities:<ul><li>Establish and enforce robust project and programme governance standards, including approval stage gates and delivery methodologies, to ensure consistency and quality across the portfolio.</li><li>Lead the strategic oversight of the entire Transformation portfolio, guaranteeing all initiatives are fully aligned with organisational strategy.</li><li>Oversee the development and delivery of insightful, portfolio-level reports and dashboards. Provide senior management and key stakeholders with transparency on key metrics, including project milestones, budget and benefits realisation to inform critical business decisions.</li><li>Serve as the central point of contact for the business, expertly navigating stakeholder needs and resolving escalated issues to maintain project momentum.</li><li>Provide expert guidance, coaching and training to Project and Programme managers, cultivating a culture of consistent project execution and best practices.</li><li>Drive the continuous improvement of all PMO processes and standards, actively seeking opportunities to enhance efficiency and effectiveness.</li><li>Cultivate and lead a high-performing team of Project and Programme professionals, providing the support and autonomy necessary for them to excel, meet deadlines, and deliver results.</li><li>Act as the Subject Matter Expert and "super-user" for the Project Portfolio Management (PPM) tool, ensuring its effective use, ongoing maintenance, and alignment with business needs.</li><li>Champion knowledge sharing by proactively identifying and addressing skill and capability gaps within the organisation through the creation of a community of practice.</li></ul>You'll need: Skills / Qualifications / Experience<ul><li>A professional project management certification, such as the Project Management Professional (PMP) is essential, in addition to a certification in a specific methodology like PRINCE2 Practitioner.</li><li>The ability to define and enforce project governance.&nbsp;</li><li>Leadership and influencing skills to drive strategic planning, foster business acumen and lead organisational change initiatives.</li><li>The capacity to communicate effectively with all stakeholders.&nbsp;</li><li>Strong negotiation and conflict resolution skills to resolve escalated issues and build alignment.</li><li>Expertise in using project data to create high-level, portfolio-wide reports and dashboards.&nbsp;</li><li>Advanced data analysis skills for portfolio-level reporting and a deep understanding of Project Portfolio Management (PPM) tools and governance frameworks.</li><li>The ability to provide guidance, training and support to Project Managers and teams to ensure consistent project execution and to gain buy-in for new processes and standards.</li><li>Proven experience of leading and managing a PMO, with a track record of developing and implementing PMO processes, standards, and governance frameworks.&nbsp;</li><li>A demonstrated ability to connect project delivery with organisational strategy and business outcomes, using data to drive key decisions.</li><li>Extensive hands-on experience managing complex projects and coaching or mentoring Project and Programme Managers.</li><li>A history of successfully managing relationships with a wide range of stakeholders, including senior management, suppliers and external partners.</li></ul>Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time.​ We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That’s why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.Benefits package:<ul><li>Excellent Stakeholder pension scheme, up to 10% employer contribution.</li><li>5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.</li><li>Flexible annual leave policy to buy or sell holiday leave.</li><li>Paid volunteering days.</li><li>Cycle to work scheme.</li><li>Health cash plan.</li><li>Life assurance.</li><li>Wellbeing related benefits.</li></ul>​​ What can you expect from your recruitment?<ul><li>To apply for this position, please submit your CV on our career’s website.</li><li>It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water.</li><li>Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.</li></ul>​ If this sounds like the opportunity you’ve been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency.Compensation package:Starting from £85,000 depending on experience

PMO lead (Business Transformation)

Summary:Are you a visionary leader ready to shape the future of a purpose driven organisation? Do you have the strategic mindset to bridge the gap between complex change and real world results? This is your opportunity to join as Head of Transformation, a high impact role where you’ll provide strategic oversight for our entire change management portfolio, ensuring every project isn't just a task, but a step towards our long-term organisational strategy. You’ll be the central heartbeat of our transformation journey, balancing risks, managing significant budgets, and driving a culture of excellence. Reporting to the Technology &amp; Insights Director, this role provides strategic oversight and management of the entire project and programme portfolio. This involves defining and enforcing governance standards, ensuring all projects align with organisational strategy and driving continuous improvement across the business. This position acts as the central point of contact for all change portfolio related activities. Key responsibilities include managing high level reporting and dashboards for all levels of senior management, resolving escalated issues and providing guidance and coaching to Project and Programme Managers. A core function of this role is to cultivate a high-performing Project Management Office (PMO) team to ensure the consistent and successful execution of all projects and programmes.Main responsibilities:<ul><li>Provide senior management accountability for the Change Project Management Office (CPMO), leading its strategic direction and maturity.</li><li>Serve as the key liaison and central point of contact between business departments, ensuring seamless alignment and communication across the portfolio.</li><li>Direct the portfolio governance process, including the design and enforcement of frameworks, to ensure all projects and programs align with organisational strategy.</li><li>Manage resource allocation across the entire project portfolio to optimise value delivery and achieve strategic objectives.</li><li>Assume direct accountability for the Transformation Budget, overseeing all financial aspects from forecasting to governance.</li><li>Balance risks, benefits, and costs to inform strategic decision-making and ensure optimal portfolio performance.</li><li>Cultivate and lead a high-performing team of change professionals, providing them with the support and autonomy to deliver exceptional results.</li><li>Drive continuous improvement by leading strategic workforce planning to address capability gaps and maintain a strategic view of skills across the organisation.</li><li>Serve as the Product Owner for the Project Portfolio Management (PPM) Tool, overseeing its functionality and ensuring it provides strategic insights for the business.</li><li>Champion a culture of excellence in project, portfolio, and change management across the organisation.</li><li>Assume responsibility for portfolio-level change management, proactively assessing and mitigating change impact to ensure successful adoption and benefit realisation.</li><li>Own the CPMO's interfaces into annual and AMP planning cycles, directly influencing the strategic direction of Directorate plans and initiatives.</li></ul>You'll need: Skills / Qualifications / Experience<ul><li>A professional project management qualification such as Project Management Professional (PMP) or PRINCE2 and a professional programme management qualification, such as Programme Management Professional (PgMP) are essential or an equivalent degree (e.g. Bachelor’s / MBA in business administration / organisational development / change management).</li><li>The ability to develop a clear, compelling vision and strategy for the project portfolio, aligning it with overall business goals.</li><li>A strong understanding of business and financial principles, including budgeting, forecasting, and return on investment (ROI) analysis.</li><li>Expertise in benefits realisation management, ensuring all intended outcomes - whether strategic, financial or cultural - are defined, tracked and achieved.</li><li>Exceptional communication skills, both written and verbal, for articulating complex concepts to diverse audiences, including senior management.&nbsp;</li><li>Expertise in negotiation, conflict resolution, and influencing without direct authority.</li><li>The ability to build, mentor and lead a high-performing team, fostering a culture of accountability and professional growth within the PMO.</li><li>In-depth knowledge of project and programme management methodologies (e.g., Agile, PRINCE2).</li><li>Proficiency in project portfolio management (PPM) tools and technologies.</li><li>A deep understanding of the people-side of change, including overcoming resistance, fostering a culture of adaptability and acting as a catalyst for positive change.</li><li>Strong analytical and data-driven decision-making skills.</li><li>A proactive approach to identifying, assessing and mitigating risks at both the project and portfolio levels.</li><li>The ability to creatively solve complex problems and navigate unforeseen challenges with composure and resilience.</li><li>Expertise in leading and managing large-scale organisational change and transformation initiatives.</li><li>Experience in designing and implementing new governance frameworks and business processes to support transformation.</li><li>Proven track record in establishing and managing a benefits realisation framework, ensuring all intended outcomes are measured and achieved.</li><li>Experience reporting to the Senior Management, Executive and Board level teams, effectively communicating complex portfolio and change information.</li><li>Demonstrated experience in aligning project and programme initiatives with overall business goals.</li><li>Experience with managing a large transformation budget, including financial forecasting and governance at a portfolio level.</li><li>Proven experience in building and maintaining strong relationships with diverse stakeholders and managing competing interests.</li><li>Experience with resource allocation, workload balancing and optimising project delivery to maximise value.</li><li>Experience building, managing, and developing a PMO or a dedicated team of change professionals.</li></ul>Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time.​ We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That’s why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.Benefits package:<ul><li>Excellent Stakeholder pension scheme, up to 10% employer contribution.</li><li>5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.</li><li>Flexible annual leave policy to buy or sell holiday leave.</li><li>Paid volunteering days.</li><li>Cycle to work scheme.</li><li>Health cash plan.</li><li>Life assurance.</li><li>Wellbeing related benefits.</li></ul>​​ What can you expect from your recruitment?<ul><li>To apply for this position, please submit your CV on our career’s website.</li><li>It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water.</li><li>Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.</li></ul>​ If this sounds like the opportunity you’ve been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency.Compensation package:Starting from £100,000 dependent on experience + £9,844 car allowance + senior management bonus

Head of Business Transformation

Summary:Are you an electrical expert looking for a role where your technical skills actually make a difference to your local community? Do you want to work for a company that values your expertise while respecting your time away from work? At South East Water, we provide an essential service, and our production sites are the heart of that operation. This isn't just another maintenance job; it’s a chance to take ownership of complex electrical systems across our pumping stations, reservoirs, and treatment works. We are particularly keen to hear from those with industrial experience—we need people who understand the scale and pace of the maintaining our sites. Whether you are a seasoned pro looking for a better work life balance, or rising talent eager to apply your industrial knowledge to vital infrastructure, you’ll find a supportive environment here. You’ll be the go to person for keeping our water flowing, maintaining everything from control panels to high capacity industrial pumps. It’s challenging, varied, and vital work where no two days are the same. This will involve maintaining and installing electrical systems and equipment such as control panels, pumps, motors, water quality analysers, and chemical dosing equipment. Additionally, this role will respond to breakdowns, oversee the work of contractors, and perform necessary repairs and enhancements.Main responsibilities:<ul><li>Repair, maintain and install Electrical plant and water treatment related equipment including several types of control panels, pumps, motors, chemical dosing equipment and water quality analysers to ensure the reliable and efficient operation of our production works and operational sites.</li><li>Collaborate with other members of the Production team with Confined Space Entries.</li><li>Liaise, supervise and work with contractors while they undertake works on sites.</li><li>Accurate recording keeping linked to reactive and planned maintenance work.</li><li>Ensure business systems and work management systems are kept up to date.</li><li>Help to complete administration (e.g., timesheets, health and safety forms, vehicle record sheets etc.)</li><li>Help to monitor and maintain security of production site.</li><li>Update and maintain site operating manuals.</li><li>Issue Permits to Work where required.</li><li>Contribute and assist with engineering capital works as and when required.</li><li>Adhere to all Health &amp; Safety legislation, company policies and Production “Standard Operating Procedures” (SOP)</li><li>Take part in a Standby rota to provide out of hours support to the operational area.</li></ul> You'll need: Skills / Qualifications / Experience<ul><li>You are electrically qualified to at least Level 3 NVQ Diploma or equivalent (e.g. HNC, apprenticeship etc).</li><li>Previous experience within an industrial, commercial or domestic position.</li><li>Ability to fault find and problem-solving electrical equipment.</li><li>Highly organised individual with the ability to work under your own direction.</li><li>Confident using IT and computers to be able to update records and reports.</li><li>A valid driving licence is essential.</li></ul> Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time.​ We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That’s why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.Benefits package:<ul><li>Excellent Stakeholder pension scheme, up to 10% employer contribution.</li><li>5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.</li><li>Flexible annual leave policy to buy or sell holiday leave.</li><li>Paid volunteering days.</li><li>Cycle to work scheme.</li><li>Health cash plan.</li><li>Life assurance.</li><li>Wellbeing related benefits.</li></ul>​​ What can you expect from your recruitment?<ul><li>To apply for this position, please submit your CV on our career’s website.</li><li>It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water.</li><li>Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.</li></ul>​ If this sounds like the opportunity you’ve been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency.Compensation package:£38,000 - £47,500 depending on experience + company van + standby allowance and overtime.

Electrical Maintenance Technician

Vacancy NameIT Service Support ManagerVacancy NoVN1893Employment TypeFull-TimePrimary Work LocationPeople's Partnership - Manhattan Building, CrawleyDescriptionIT Service Support Manager About People’s Partnership: At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves. What you'll be doing: Responsible for overseeing the day-to-day operations of the IT Service Desk and IT Application Support teams, ensuring the delivery of high-quality first-line and second line support to all users across the organisation. The manager leads a team of Application Support engineers and Service Desk Analysts ensuring the stability, performance and usability of business-critical applications and services, coordinating with internal stakeholders and working closely with third-party vendors. • Manage the daily operations of the IT Service Desk, ensuring efficient handling of incidents, service requests, and queries. • Ensure consistent application of ITIL processes such as Incident Management, Asset Management, Request Fulfilment, and Problem Management. • Act as an escalation point for complex or high-impact application issues. • Ensure root cause analysis is conducted for recurring problems and that permanent fixes are implemented. • Support internal and external audits by providing evidence and documentation as required. • Lead, mentor, and develop team to deliver exceptional support. • Engage in annual financial planning cycle and ensure delivery within allocated budget What we’re looking for: • Proven experience managing an IT Service Desk on similar support function • Proven ITIL Service Management exposure • Experience with ITSM Tools (e.g. ServiceNow) • Strong leadership, communication, and stakeholder management skills. • Familiarity with ISO27001 compliance and audit requirements • Proactive and adaptable, with a continuous improvement mindset. • Knowledge of Microsoft 365, Active Directory, and common enterprise applications. What you can expect from us: ● Generous pension contributions with an employer contribution of up to 14% ● Real living wage ● Income protection, critical illness cover &amp; death in service insurance ● Employee healthcare ● Parental and adoption leave ● Learning &amp; development opportunities and study support ● Travel season ticket loans ● Subsidised restaurant in our Crawley office ● Volunteering days and charity payroll giving ● Onsite gym ● Ride-to-Work scheme ● Social clubs and events You can learn more about how we support our employees on our website Disability Statement People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you”.PerksOur people are our strength so finding ways to value and reward them is important to us. That’s why we offer an award-winning pension – it’s what we’re good at – plus health care cover, an onsite gym, access to a personal trainer; even the odd massage. And if they’re feeling peckish after all that activity, they can always refuel in our subsidised restaurant. Discover more of People's Partnership's employee benefits including our training programme, which is designed to give our people the support they need to develop a fulfilling career.Salary Range &nbsp;

Manor Royal Business District

IT Service Support Manager: People's Partnerhsip

Vacancy NameProduct OwnerVacancy NoVN1933Employment TypeFull-TimePrimary Work LocationPeople's Partnership - Manhattan Building, CrawleyDescriptionProduct Owner 12 month fixed-term contract About People’s Partnership: At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves. What you'll be doing: Working as an integral part of an agile product development team the Product Owner will be working to deliver a pre-agreed roadmap of features across our internal application relating to the transition and management of all communication with our customers via a new Customer Communication Management system (CCM). They will educate the wider business on the product vision and motivate the team in scheduling, design, and delivery of change. • Working as part of a Project, to replace the current document template and generation systems with a third party customer communication management platform. • Drive and deliver against an agreed roadmap of product enhancements. • Working closely with an agile product team to produce an effective and innovative solution. • Obtaining SME sign off on prepared requirements, receiving demos/ delivering UAT on behalf of the business &amp; leading demos to stakeholders outside the delivery team. • Maintains a detailed sprint plan scheduling development work in accordance with product priorities and team velocity. • Reporting on sprint progress and key feature delivery to internal sponsors. • Providing regular updates to key stakeholders and sharing product vision with the wider organisation. What we’re looking for: • Experience working within a wide range of technologies and a good technical mindset. • Can articulate a good understand of agile principles and methodologies. • Good understanding of digital principles and experiencing in applying digital principles within a customer journey. • Experience in leading workshops and exercising exploratory questioning techniques. • Strong self starter with strong organisation skills. What you can expect from us: ● Generous pension contributions with an employer contribution of up to 14% ● Real living wage ● Income protection, critical illness cover &amp; death in service insurance ● Employee healthcare ● Parental and adoption leave ● Learning &amp; development opportunities and study support ● Travel season ticket loans ● Grab &amp; Go Deli Café in our Crawley office ● Volunteering days and charity payroll giving ● Onsite gym ● Ride-to-Work scheme ● Social clubs and events Disability Statement People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you”.PerksOur people are our strength so finding ways to value and reward them is important to us. That’s why we offer an award-winning pension – it’s what we’re good at – plus health care cover, an onsite gym, access to a personal trainer; even the odd massage. And if they’re feeling peckish after all that activity, they can always refuel in our subsidised restaurant. Discover more of People's Partnership's employee benefits including our training programme, which is designed to give our people the support they need to develop a fulfilling career.Salary Range

Product Owner: People's Partnership

Vacancy NameAudit ManagerVacancy NoVN1761Employment TypeFull-TimePrimary Work LocationPeople's Partnership - Manhattan Building, CrawleyDescriptionAudit Manager About People’s Partnership: At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves. What you'll be doing: As an Audit Manager, you’ll be at the heart of delivering high-quality audit opinions that drive confidence across the business. You’ll take ownership of complex, deep-dive reviews and lead the way in shaping our agile audit and consultancy services. From continuous assurance activities to strategic insights, your work will help us stay ahead. In this role, you’ll provide assurance on critical and complex processes, ensuring the business operates effectively and understands the risks it faces. You won’t just identify issues—you’ll influence how we manage them, helping the organisation make informed decisions and maintain resilience. • Perform and lead deep-dive internal audits, aligned to the audit methodology, on complex areas/ processes to provide evidence-based opinions on the control framework, risk management, culture &amp; accountability within budget/deadlines. As part of this, independently apply audit principles throughout all stages of the audit lifecycle with minimal oversight, including: - Planning the audit to understand the key risks, the controls that management are operating and conclude on whether they are appropriately designed; - Develop appropriate tests to conclude on whether controls are being applied effectively; - Understand and explain the materiality of issues and ensure they are substantiated and supported by evidence; - Clearly communicate and explain audit findings and draft concise, well-structured reports for review by the divisional lead; - Oversee the work of junior team members and support their development; and - Build effective relationships with stakeholders • Gather business intelligence to assist the Audit Leadership team in targeting areas where agile audits or consultancy projects are appropriate. • Perform agile audits to provide quick, targeted assurance often working outside of a traditional risk-based audit methodology. • Provide consultancy services to help the business understand the issues they are managing and work through potential solutions to these issues. • Lead junior members of the team in the production of monthly continuous assurance reviews What we’re looking for: • Qualified in a suitable professional qualification, or qualified by experience • Previous financial services experience in internal audit • Strong numeracy, analytical and report writing skills • Analytical and attention to detail • Proactive to use initiative when it comes to work and problem solving • Able to understand complex processes to identify and communicate risks, issues and root causes. What you can expect from us: ● Generous pension contributions with an employer contribution of up to 14% ● Real living wage ● Income protection, critical illness cover &amp; death in service insurance ● Employee healthcare ● Parental and adoption leave ● Learning &amp; development opportunities and study support ● Travel season ticket loans ● Grab &amp; Go Deli Café ● Volunteering days and charity payroll giving ● Onsite gym ● Ride-to-Work scheme ● Social clubs and events Disability Statement People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you”.PerksOur people are our strength so finding ways to value and reward them is important to us. That’s why we offer an award-winning pension – it’s what we’re good at – plus health care cover, an onsite gym, access to a personal trainer; even the odd massage. And if they’re feeling peckish after all that activity, they can always refuel in our subsidised restaurant. Discover more of People's Partnership's employee benefits including our training programme, which is designed to give our people the support they need to develop a fulfilling career.Salary Range &nbsp;

Audit Manager: People's Partnership

The group tax department is responsible for the overall management of the group’s tax affairs and the formulation of the Rentokil Initial tax strategy as approved by the group board.The team is responsible, amongst other things, for preparing all UK corporation tax computations and returns, group tax reporting and forecasting, international tax planning and support with tax audits, review of worldwide inter-company debt arrangements, formulating and implementing the group’s transfer pricing strategy, provision of tax support to the group’s mergers and acquisitions team and provision of advice and support to the businesses on payroll taxes and indirect taxes.This is an excellent opportunity for a qualified tax professional working in-house in tax or within a major accountancy practice and looking to take the next step into a multinational FTSE 50 business.ResponsibilitiesThe Tax Reporting Manager will be responsible for:Managing the year-end and interim tax reporting processes, including the preparation of consolidated tax disclosures for inclusion in the group accounts;Managing and preparing UK/Group workings which are critical to the audit process, including the Uncertain Tax Provision working, share based payments, pensions and DTA recognition on tax losses;Reviewing the tax provisions of a number of overseas businesses in order to ensure that materially correct tax numbers are reported under IFRS.Co-ordinating and responding to auditor queries as the primary point of contact;Ensuring that suitable controls operate in relation to the group’s tax reporting which meet US SOX requirements;Budgeting and forecasting the group effective tax rate;Monitoring monthly cash tax payments;Review of the group’s Country by Country ReportSupporting the tax director on various tax department projects;The opportunity to get involved in international tax issues;Requirements:<ul><li>Chartered Tax Advisor or qualified accountant who has trained in tax</li></ul>Skills &amp; ExperienceEssential· Good knowledge of IFRS reporting standards, particularly in relation to taxation· Excellent knowledge of tax accounting principles including deferred taxationSolid experience gained working within corporate tax across significant region(s) (e.g. EMEA/APAC or LATAM etc)Good understanding of international tax issuesStrong excel skills and being able to work with large amounts of data to create reports for analysisExcellent interpersonal skills and strong command of written and verbal EnglishAbility to work to deadlines, both internal and external, and manage time constraintsDesirable· Experience of working for a large corporate with international operations and groups of companies· Experience of US SOX reportingBenefits:<ul><li>Competitive salary and bonus scheme</li><li>Hybrid working</li><li>Rentokil Initial Reward Scheme</li><li>23 days holiday, plus 8 bank holidays</li><li>Employee Assistance Programme</li><li>Death in service benefit</li><li>Healthcare</li><li>Free parking</li></ul>At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute.We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to (<a href="mailto:joanna.sharpe@rentokil-initial.com" target="_blank">joanna.sharpe@rentokil-initial.com</a>) if you need anything Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out.

Tax Reporting Manager: Rentokil

Location: Hybrid working, 3 days per week from our Crawley offices Hours: Full Time, 37.5 hours per week. Monday to Friday Contract Type: Permanent &nbsp; At Virgin Atlantic Airways, we believe that everyone can take on the world, and it's our vision to become the most loved travel company. As we embark on this next exciting stage of our journey, we’re harnessing our spirit of entrepreneurship and innovation to challenge the status quo. &nbsp;If you’re ready to bring bold ideas to life and help shape the voice of our brand at the highest levels of the business, read on. &nbsp;<h2>In a nutshell</h2> The Analytics Specialist for Virgin Atlantic Holidays will be responsible for transforming customer and operational data into actionable insights that drive strategic decision-making and performance optimisation.This role focuses on delivering high-quality analysis, reporting, and dashboards that enhance guest understanding, engagement, campaign effectiveness, and business profitability. Acting as a key bridge between data, marketing, commercial and Virgin Atlantic Holidays product functions, the role ensures analytics play a central part in shaping our holiday propositions, communications and experiences. The role will champion the use of advanced analytics and AI to enhance customer lifetime value, improve targeting precision, and drive growth across Virgin Atlantic Holidays’ key segments The position demands curiosity, technical rigour, and the ability to translate complex datasets into clear narratives that influence stakeholders across the business<h2>Day to day</h2> • Develop reporting dashboards that improve our understanding of Holidays guests • Develop our insight capability and how we can quickly translate this into meaningful business actions • Understand trends that lead to potential business risks &amp; opportunities working collaboratively to validate and provide actionable recommendations • Enrich our business segmentation with Holidays guest data and how we can track core guest segments • Create the guest narrative to create recommendations on how we can effectively target and grow the Holidays core segments • Champion the development of our guest segments and how these relate to Holidays growth • Collaborating with CRM Design, Journeys &amp; Holiday teams, develop holidays guest insight linked to guest journeys and the lifecycle we want to develop • Create activity performance dashboards and recommendations to optimise performance post activity<h2>About You</h2> Essential attributes • Proven experience in an analytical or insight-driven role, ideally within travel, retail, or digital marketing • Strong proficiency in SQL, Power BI (or equivalent data visualisation tools), and data manipulation within large, complex datasets • Deep understanding of marketing data platforms, customer segmentation, and campaign performance measurement • Demonstrated ability to translate data findings into commercial recommendations and influence decision-making • Excellent communication skills, capable of presenting insights to both technical and non-technical audiences Preferred attributes • Experience within a CRM, loyalty, or customer engagement environment. • Understanding of digital and offline campaign performance metrics (e.g. NPS, revenue attribution, engagement) • Familiarity with data governance, testing frameworks, and “test and learn” optimisation methodologies. • Degree in Mathematics, Statistics, Economics, or related discipline (or equivalent work experience)Does the above sound like you? Then we'd love to hear from you! &nbsp;<h2>Be yourself – Our differences make us stronger</h2> Our customers come from all walks of life and so do our colleagues. That’s why we’re proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong. To make your journey with us accessible and individual to you, we encourage you to let us know if you’d like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, (<a href="mailto:recruitment@fly.virgin.com" target="_blank">recruitment@fly.virgin.com</a>) feeling confident that we’ve got your individual considerations covered.<h2>Our recipe for Leadership</h2> At Virgin Atlantic, our leaders empower teams to thrive through collaboration, innovation, and excellence. Explore our Leadership Recipe and discover the 20 core ingredients that define what it means to lead with us, driving our mission to be the most loved travel company and achieve sustainable profit. Want to learn more? <a href="https://careers.virginatlantic.com/leadership" target="_blank">Click here</a>

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