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What we do. Electric Car Leasing Why we do it. Greener. Fairer. Future. We are looking for a Customer Operations Specialist who can help us deliver our mission to make it seamless for individuals and businesses to make the transition to zero-carbon driving. This customer-facing role will focus on carrying out, and suggesting improvements to our existing processes, ensuring that our customers have delightful, memorable experiences. Things move fast, here at OEV, so your input will also help shape the future of how we interact with our customers at all the stages of their journey. We are growing rapidly and there is a relentless focus on scalability whilst maintaining the highest levels of customer satisfaction. This is an early junior hire into the Ops team, so there is lots to do but also a chance to influence how we provide our service and plenty of development opportunities. Over time you will also support us in building the customer experience team as we hire more Operations Specialists in the future. This role will be based out of our London or Brighton office 3 days a week. What you'll do<ul><li>Work with colleagues in the customer experience team and across other parts of the business to ensure that our customers receive the best experience during every interaction</li><li>Specifically, manage customer journeys from contracting right through to car delivery and after, escalating issues where needed</li><li>Feedback on our current service processes and systems and propose changes where necessary, based on prior experience</li><li>Problem solve! Ensuring everything is ready for the customer to enjoy a smooth transition and removing any blockers if they arise</li><li>Help us to plan for growth in terms of customers and the team and get stuck in where necessary to affect this</li></ul>What you'll need<ul><li>Don't worry, previous knowledge of EVs/the automotive industry is not required!</li><li>A passion for problem solving and going above and beyond to ensure you deliver a great customer experience</li><li>Experience working independently and as part of a close-knit team</li><li>A curious and keen-eye for detail to spot areas of improvement - we love hearing examples!</li><li>To be a natural finisher and an effective operator - you leave no loose ends in your path</li><li>To want to be part of a rapidly growing company and be comfortable adopting changes quickly</li></ul>Why else you'll love it here<ul><li> Octopus Electric Vehicles , part of the Octopus Energy Group, won the Sunday Times best company to work for in 2024. We were named 6th out of the top 100 start-ups to work for by Tempo in 2025 and on Glassdoor we were voted 50 best places to work in 2022 . Our Group CEO, Greg has recorded a podcast about our culture and how we empower our people</li></ul><ul><li>Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit!</li></ul><ul><li>Octopus Energy Group is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! Visit our perks hub - Octopus Employee Benefits </li></ul> About usThe electric revolution has arrived - and from 2035 you'll no longer be able to buy a new petrol or diesel car in the UK.We're building a whole new way for drivers to join the electric charge and not only learn about and shop for their EV online, but experience a 'lease for life' through an industry changing customer experience. This is the chance to join one of the UK's most exciting start-ups - making it easy for individuals and businesses to go electric by getting their car, charger and energy all in one cracking deal.Octopus Electric Vehicles launched in 2018 to make it seamless to switch to cleaner, greener driving. Our mission is to drive sustainable change, decarbonise the planet and provide our customers with fair pricing and a fantastic experience.We're an Octopus Energy company-an innovative new energy supplier. We are part of the Octopus Energy Group, which seeks to improve the lives of millions of people by transforming the industries we operate in. The Octopus Group incorporates Octopus Energy, Octopus Healthcare, Octopus Investments, Octopus Property, Octopus Ventures and Octopus Labs.Please note we use AI to help us assess applications fairly and objectively.If this sounds like you then we'd love to hear from you. Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

Customer Operations Specialist

It's an exciting time to be involved in water resources in the UK. In recognition of the considerable challenges that we will face in the future, the industry regulator Ofwat has made the biggest investment in infrastructure since privatisation, with £4 billion to boost water supply and £2 billion for Nature Based Solutions in the recently published draft determination for the period 2025-30. This includes funding for significant solutions to ensure long-term national resilience, security of supply for the future and lowering demand through unprecedented leakage reduction and smart meter installation programmes.Stantec's engagement with water resources planning initiatives across the UK and Ireland has grown significantly since 2020. This has included working on several Strategic Resource Option (SRO) investigations in England and Wales, Water Resource Management Plans (WRMPs), Drought Plans, and WINEP Water Resources schemes. Stantec will continue to focus on this in 2025 and beyond, helping water companies deliver their AMP8 schemes and plan for the future.Our water resources team works with water companies, regulators (such as the Environment Agency and Ofwat), design engineers, contractors, planners, and other stakeholders to help achieve positive outcomes for projects.As a member of our multidisciplinary and collaborative team, you will:<ul><li>Be involved in leading the planning, delivery and implementation of water resource projects, ensuring they adhere to scope, budget, timescale, quality and regulatory requirements.</li><li>Be expected to bring experience to the team and support the development of early career team members in technical areas such as development of WRMPs, Regional Water Resource plans, Drought Plans, water resource modelling, demand management or forecast, options development, optimisation, regulatory environmental assessment (HRA, SEA, WFD etc) and/or development of SROs through the RAPID led gated process.</li><li>Have a client-facing role and a willingness to grow your internal and external networks to achieve positive outcomes for your projects.</li><li>Have experience running commercial projects, bids and proposals within budget.</li><li>Support the wider Water and Environment department when required, complementing the other specialisms within the teams and working flexibly on various projects.</li></ul> About you We welcome people from varied backgrounds (regulatory, water company, academia or consultancy) who have recent experience applying their knowledge of water resources in policy and technical areas. We are looking for people used to working in fast-paced multidisciplinary teams, working closely with their clients, statutory authorities, and other stakeholders. Ideally, you will have had previous involvement in the assessment and development of WRMPs, regional plans, SROs and/or Drought Plans.We are looking for the following areas:<ul><li>Strong experience in water resources-focused projects undertaking: Assessment and development of WRMPs, drought plans and water resources regional plans, development of components of the supply-demand balance, hydrological, hydrogeological and/or water resources assessment, demand forecasting, options appraisal and/or development of risk and uncertainty</li><li>Strong experience in WINEP investigations, Environmental Destination, Water Framework Directive assessments, Permitting and Abstraction licencing, wider catchment management, climate change impact assessments/and options appraisals</li><li>Extensive experience in the water industry</li><li>A degree in a relevant subject, such as geography, geological sciences, environmental science, civil or environmental engineering and preferably hold a postgraduate degree in hydrology, hydrogeology and/or water resources management.</li><li>Actively involved with relevant institutions such as CIWEM, theInstitute of Civil Engineers or the Institute of Water and either chartered or working towards your professional chartered status.</li></ul>Feel free to get in touch to discuss our opportunities, we don't expect people to fulfill the whole set of requirements listed above. We have an interesting, versatile and fast-growing workload within the water resource team that requires a diverse background of skills, experience and knowledge. About Stantec The Stantec community unites more than 32,000 employees working in over 450 locations across 6 continents. We have been working with our clients and communities in the UK for over 150 years. We plan, design, deliver and manage the development and infrastructure needed to support the creation of sustainable, healthy and prosperous communities.Our teams provide effective and relevant solutions, translating our clients' vision into valued consents, deliverable plans for projects and programmes, and efficient designs for delivery, based on technical excellence and deep market insights. We deal with today's challenges, but also keep a fairer, better tomorrow in sight, looking at how we deliver clean growth, support radical changes in our economy and meet the needs of future communities.Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, colour, religion, sex, national origin, age, marital status, genetic information, disability, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with laws and regulations and ensures equitable opportunities in all aspects of employment.Building an inspired, inclusive work environment that attracts, supports, and develops world-class talent is a crucial key to our success. If you are excited by this role but worry that your experience doesn't exactly align, we encourage you to apply.At Stantec we want you to perform your best at every stage of the recruitment process and are committed to ensuring it is accessible to all. If you need any support or require adjustments to be made then please contact we will talk to you about how we can support you.ReqID: 7423

Senior Principal Water Resource Consultant

A leading workplace experience company is seeking a Workplace Experience Specialist to enhance employee connection and culture in the UK and France. You will manage events, coordinate benefits, and ensure compliance in health and safety while embodying a People First mindset. This role is largely hybrid with a focus on wellbeing and dynamic company culture. Ideal candidates will have expertise in event planning, communication skills in both English and French, and experience in facilities or HR. Travel to Eastbourne and Paris offices is expected monthly.

Workplace Experience Lead: Culture & Events (UK/France)

A leading used car marketplace in Brighton is seeking a Customer Service QA Specialist. This role is crucial in ensuring quality across customer interactions such as calls and emails. Ideal candidates will have prior experience in quality assessments, a passion for customer service, and strong attention to detail. You'll work within a supportive team environment focused on coaching and continuous improvement. If you thrive in a fast-paced setting and are results-driven, we'd love to hear from you.

Customer Experience QA Specialist

Welcome to Heretaunga, the area renowned for its rich and fertile landscape that is sustained by its life-giving dews and waterways. Welcome to Heretaunga, whose beauty is observed by the sharp eye of the harrier hawk; a landscape rich in history and with an esteemed legacy of caring and providing for its inhabitants. Whether at the pools, the libraries or other community spaces where they are needed, the presence of HDC's Kaitiaki fulfils Council's aim to make the community feel safer. This role is responsible for preventing and deterring anti-social behaviour and crime, engaging with the community and keeping in active communication with our staff and those that use Hastings District Council facilities. The position is part time working a minimum of 25 hours a week, including regular weekend work. Ōu wheako -about you To be successful in this role you will be: <ul> <li>Responsible and confident individual</li> <li>Even tempered and mature</li> <li>Able to communicate clearly and effectively</li> <li>Able to remain calm in conflict situations</li> <li>Fit and healthy</li> </ul> Situated in the heart of Ngāti Kahungunu, the Hastings district and Hawke's Bay offer an enjoyable environment in which to live, work and play. We are an equal opportunity employer and we value diversity. Are you keen to be a part of our journey? Job Description Kaitiaki JD (if you are viewing this via SEEK- please visit the careers page on our website for a copy of the Job Description) Applications close: Wednesday 17 December Click here to find out about all the great reasons why you'll want to work for us. Please Note: Due to the highly competitive employment market, our vacancy close date may be subject to change if a suitable candidate is found, so don't delay in making your application.

Kaitiaki

Welcome to Heretaunga, the area renowned for its rich and fertile landscape that is sustained by its life giving dews and waterways. Welcome to Heretaunga, whose beauty is observed by the sharp eye of the harrier hawk; a landscape rich in history and with an esteemed legacy of caring and providing for its inhabitants. Hastings District Council has a strong reputation as a progressive and innovative leader in the local government sector. Across the people and capability space, we've been focussing on initiatives to ensure we have an engaged and effective workforce that delivers for our communities, and we want to continue building on the significant achievements made to date. This role, which leads our operational HR functions, is key to continuing that momentum, so we are seeking a high performing and passionate senior HR professional to join our team. As our People Experience Manager, reporting to the GM People &amp; Capability, you'll play a key role in maintaining and further strengthening an engaged and effective workforce. You'll lead a capable and committed team responsible for generalist HR, learning and development, and payroll functions. This is a senior leadership role where you'll have the opportunity to influence organisational culture and drive strategic people initiatives, alongside employment relations responsibilities. This pivotal leadership role, operating in a changing environment, calls for an experienced and strategic HR practitioner who combines operational expertise with a people first mindset. You will bring a wealth of practical skills, proven experience, and a collaborative approach to deliver outcomes that matter. As People Experience Manager, you'll oversee the delivery of core HR services and processes, ensuring efficiency, compliance, and continuous improvement. The role includes responsibilities across remuneration, workforce planning, employment relations, systems optimisation, and supporting organisational change initiatives. You'll work closely with managers and senior leaders to embed best practice and further enable a high performing, engaged workforce. To succeed, you'll need resilience, adaptability, and a genuine passion for the people side of business. You'll be an astute communicator, someone who thrives on managing multiple demands, a problem solver, and a trusted advisor whose decisions are grounded in experience and sound judgment. An appropriate tertiary qualification in HR, business, or a related discipline is essential, along with demonstrated leadership in HR operations. If you're ready to make an impact and help shape the future of our organisation as it delivers for our community, we'd love to hear from you. Situated in the heart of Ngāti Kahungunu, the Hastings district and Hawke's Bay offer an enjoyable environment in which to live, work and play. We are an equal opportunity employer and we value diversity. Are you keen to be a part of our journey? Job Description People Experience Manager JD (if you are viewing this via SEEK- please visit the careers page on our website for a copy of the Job Description) Click here to find out about all the great reasons why you'll want to work for us. Please Note: The vacancy closing date may be subject to change if a suitable candidate is found, so don't delay in making your application. At this stage we are intending holding interviews for this role on Wednesday 10 December.

People Experience Manager

A local government authority in Hastings is seeking a passionate People Experience Manager to lead its operational HR functions. In this pivotal role, you will influence organisational culture and drive strategic people initiatives while overseeing HR services. The ideal candidate will have strong experience in HR operations, excellent communication skills, and a relevant tertiary qualification. Join this dynamic team in making a real impact in the community.

Strategic People Experience Leader (HR & Culture)

An educational institution in Eastbourne seeks a highly organized professional for a key role in providing administrative and secretarial support to leadership. Candidates must have exceptional interpersonal skills, a proactive problem-solving approach, and IT literacy in Microsoft 365. The position entails managing safeguarding matters and supporting the Headmaster's Executive Assistant. The role is crucial for ensuring smooth operations and enhancing the College's reputation. Apply online to join a team dedicated to supporting educational excellence.

Executive PA to Senior Deputy Head (Pastoral) & DSL

A leading education marketing agency in Brighton seeks a Senior Account Manager to enhance client relationships and manage multi-stakeholder campaigns. The ideal candidate will have over three years of experience in the digital advertising landscape, demonstrating strong attention to detail and the ability to lead teams. This role promises creative opportunities and a supportive environment with perks like flexible working hours, private health plans, and team-building activities.

Senior Ad Account Lead - Education & Youth Campaigns

A leading water utility company is seeking a Regional Operational Manager to oversee operations in Sussex. This role requires experience in operational leadership within the water or engineering sectors, as well as strong team management capabilities. Responsibilities include driving performance against regulatory targets and leading a team dedicated to ensuring high-quality water services. Competitive salary with additional benefits such as a car allowance and opportunities for career progression are offered in a collaborative environment.

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