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Do you want to be part of creating a safer world? Without thinking about it, you meet us in your everyday life - at home, in transit, and at work. We are at the airport, where you commute, where you work, play and shop. Diverse in our offering, our customer outreach and in our mindset, Gunnebo Entrance Control is leading the transformation of the security business through digitalisation and connectivity for the continuous developments of smart entrance control. If you are passionate about being part of an exciting transformation journey working with a global, multi-cultural and highly motivated organisation, this is the opportunity for you. Gunnebo Entrance Control is small enough to see your ideas come to fruition, and big enough to realise your career goals. Role Overview We are seeking a highly organised and customer-focused Customer Service &amp; Billing Coordinator to join our team in Maresfield, UK on a permanent basis. This role plays a vital part in ensuring excellent customer service delivery, accurate billing, and effective management of customer accounts, supporting both operational and finance teams. The ideal candidate will have a strong understanding of customer portals, invoicing within a service-based business, and credit control processes. Experience using Microsoft Dynamics 365 (D365) is highly desirable. Responsibilities <ul><li>Serve as the primary point of contact for customer service inquiries within the security division.</li><li>Manage and maintain customer accounts through internal systems and customer portals.</li><li>Prepare, process, and issue invoices accurately and on schedule.</li><li>Handle credit control activities, including chasing outstanding payments and maintaining up-to-date records.</li><li>Process and raise credit notes in line with company policy and approval processes.</li><li>Collaborate with operations, sales, and finance teams to resolve billing discrepancies and ensure customer satisfaction.</li><li>Monitor and report on customer account status, billing trends, and overdue balances.</li><li>Assist with continuous improvement of billing and customer service processes.</li><li>Utilise Microsoft D365 and related tools for data management, reporting, and workflow automation.</li></ul> Requirements <ul><li>Proven customer service experience within the security industry or a related service-based environment.</li><li>Strong understanding of service invoicing processes and credit control principles.</li><li>Proficiency in using customer portals for account management and communication.</li><li>Experience with Microsoft Dynamics 365 (D365) preferred; strong MS Office skills required (Excel, Outlook, Word).</li><li>Excellent communication and interpersonal skills, with a customer centric approach.</li><li>High attention to detail and accuracy in data and financial transactions.</li><li>Ability to multitask and manage time effectively in a fast paced environment.</li><li>Problem solving mindset with a proactive attitude toward process improvement.</li></ul> About us The Gunnebo Group is a global leader in security, offering innovative products and services to protect and control the flow of people, and to safely secure valuables. Through our businesses and customers in retail, public transport, public and commercial buildings, industrial and high risk sites and banking, we operate worldwide through our 3,400 employees, 25 country locations and 10 production facilities. Serving customers in over 100 markets, together we create a safer world. Gunnebo Entrance Control specialises in entrance control solutions that enable our customers with increased efficiency, safety and end user experience. Our wide range of products are designed to create a safe environment without restricting freedom of movement, whether it is to enter the lobby of a company, a supermarket, an entertainment area, an industrial area or public transport. We shape the future of people flow management. Diversity Statement Gunnebo Entrance Control is an equal opportunity employer. We know that great minds don't think alike, and it takes all kinds of minds to make our products so unique. We welcome applications from all backgrounds and employment decisions are made without regards to race, colour, religion, origin, sexual orientation, gender identity or expression, age, disability, or any other dimension of diversity.

Customer Service & Billing Coordinator

We are seeking an experienced Infrastructure &amp; Security Analyst to join our IT team. This is a hands on role requiring strong technical expertise across Microsoft cloud and on premises infrastructure, with a particular focus on Azure, Entra ID, Intune, and enterprise security platforms. This is a hybrid position with some on site presence required at our flagship HQ in Worthing. What You'll Be Doing: <ul> <li>Provide 2nd/3rd line technical support for infrastructure and security services</li> <li>Act as a first point of escalation for the IT Service Desk team</li> <li>Manage and support Active Directory and Entra ID (identity and access management, group policies, conditional access, authentication methods).</li> <li>Configure, deploy, and support devices and applications via Microsoft Intune, including application packaging, compliance policies, and device management.</li> <li>Investigate, triage, and respond to security incidents using Microsoft Defender XDR and Microsoft Sentinel.</li> <li>Conduct proactive monitoring and maintenance of infrastructure and security systems, ensuring stability, compliance, and performance.</li> <li>Work with vulnerability management tools to identify, assess, and remediate risks.</li> <li>Collaborate with project teams to deliver new solutions and enhance existing services.</li> <li>Maintain clear documentation of systems, processes, incidents, and changes.</li> <li>Contribute to the continuous improvement of IT and security operations, recommending enhancements where appropriate.</li> </ul> What Experience &amp; Skills You Need: <ul> <li>Proven experience in an Infrastructure or Security Support or Analyst role (not entry level).</li> <li>Strong knowledge of Microsoft Azure (compute, storage, networking, RBAC).</li> <li>Hands on experience with Active Directory &amp; Entra ID (hybrid identity, conditional access, MFA).</li> <li>Practical knowledge of Intune (device enrolment, configuration profiles, application packaging/deployment).</li> <li>Experience with Microsoft Defender (Endpoint, Office 365, Identity) and Microsoft Sentinel (incident analysis, KQL queries).</li> <li>Good understanding of ITIL processes (incident, problem, change management).</li> <li>Experience providing second and third line support within a complex IT environment.</li> <li>Strong troubleshooting and analytical skills.</li> <li>Excellent communication skills, with the ability to explain technical issues to both technical and non technical stakeholders.</li> </ul> What We Can Offer You: <ul> <li>Private Healthcare (access to remote GP &amp; Counselling) for peace of mind</li> <li>On site Parking for convenience and cost efficiency</li> <li>Annual Wellbeing Reimbursement to care for your mind and body</li> <li>Pension Plan to secure your future</li> <li>Cycle to work Scheme to stay active and eco friendly</li> <li>Enhanced Parental Pay to support new families</li> <li>Referral Bonus to benefit from recommending talent</li> <li>Proactive and self motivated, with a continuous improvement mindset.</li> <li>Strong problem solving ability and a structured approach to incident response.</li> <li>Collaborative team player who can also work independently.</li> <li>Able to prioritise effectively in a fast paced environment.</li> </ul>

IT Infrastructure & Security Analyst

Client: Large Public Sector OrganisationLocation: Hybrid and in BrightonAn Interim Business Change Manager, to join a major public sector organisation at a pivotal moment of business critical transformation. This is a high impact role where you'll lead people centred change that delivers lasting value, not just short term fixes.You will shape and drive enterprise wide transformation; cutting complexity, defining clear actionable steps, and ensuring new systems and ways of working are fully adopted.Requirements:<ul><li>Proven experience leading enterprise wide change portfolios.</li><li>A blend of Public Sector and Private Sector experience.</li><li>Strong stakeholder management ability, organisational alignment, and people &amp; culture transformation.</li><li>Hands on delivery of change planning, training, and communications.</li></ul>This is an urgent requirement - if interested, please apply asap and any questions, email

Interim Business Change Manager £750pd

A leading security solutions provider is seeking a Customer Service &amp; Billing Coordinator in Maresfield, UK. This role involves managing customer inquiries, accounts, and invoicing, ensuring excellent service delivery. The ideal candidate will bring customer service experience, a solid understanding of invoicing, and proficiency with Microsoft Dynamics 365. Strong communication and organizational skills are essential, as is the ability to work effectively in a fast-paced environment.

Billing & Customer Service Specialist

A charity based in Uckfield at the Luxford Centre for people aged 55 and over, providing outings and regular activities each week. About this opportunity We are looking for a Treasurer to assist with our 55+ club. As club treasurer, you will be responsible for managing the club's finances. Most of our bills are paid by Direct Debit but some need manual creation. Duties will include creating and monitoring the budget, and keeping accurate financial records. No DBS is required for this role and there is no age limit. The role would suit someone with a knowledge of bookkeeping. The work can be done at home as and when required. We have our AGM in May and you would be asked to attend our Trustee meetings 4 times a year. For more information For more information please either come in and see us at Wealden Volunteering, or call us on , or email us at

Treasurer - The Luxford Centre

A leading company in Power Generation seeks a Territory Sales - Field Sales Account Executive to drive revenue growth and enhance customer relationships. You will be responsible for managing an established customer base in Colorado and Wyoming, adapting strategies to meet customer needs. The ideal candidate has a background in sales or marketing and is self-motivated to work in a hybrid environment. A competitive base salary plus performance-based commission is offered.

Hybrid Field Sales Account Executive - Power Gen Growth (CO/WY)

A creative technology startup in Brighton is seeking a Junior/Mid-Level Creative Web Developer to join their innovative team. The role focuses on full-stack web development, offering autonomy and the chance to work with new technologies. Candidates should have a portfolio demonstrating their skills in both frontend and backend development, problem-solving abilities, and a growth mindset. The company promotes a balanced work-life environment with flexible hours, requiring two days of in-office presence in Brighton.

Creative Web Developer (Junior-Mid) - Full-Stack

A large public sector organisation is looking for an Interim Business Change Manager to spearhead a critical transformation initiative. This hybrid role, based in Brighton, requires a professional with proven experience in leading change within the public and private sectors. Key responsibilities include shaping enterprise-wide transformations, cutting complexity, and ensuring effective adoption of new systems. The ideal candidate should possess strong stakeholder management skills and have hands-on experience with change planning and training.

Interim Enterprise Change Leader - Public Sector Transformation

A healthcare solutions provider is seeking an experienced Infrastructure &amp; Security Analyst for a hybrid position in Worthing. This hands-on role focuses on Microsoft cloud and on-premises infrastructure, particularly Azure, Entra ID, and security platforms. Key responsibilities include providing technical support, managing identity access, and responding to security incidents. The ideal candidate has strong experience in infrastructure support and excellent troubleshooting skills, along with a proactive and collaborative mindset. Benefits include private healthcare, pension plan, and wellbeing reimbursement.

Azure & Security Infrastructure Analyst

Every year the Christmas Day Community Lunch is hosted at the Belmont Centre in Uckfield. The event is for anyone who may end up on their own at Christmas, whatever their circumstances may be and whatever their age. About this opportunity The Community Christmas Day Lunch are looking for a Treasurer to join their committee, to help organise and prepare for this one day a year event to ensure it goes well. The committee first meet in January to discuss the previous event, before setting plans for the one to follow. Preparation for the event won't begin until late in the summer, where tasks will be established and publicity commence. Early December is then monitoring progress and finalising tasks. The Treasurer is responsible for ensuring that all financial transactions are recorded, and the accounts are up to date. The committee as a whole will plan the event, source funding, input creative ideas, find entertainment, and create publicity. You will also need to keep the chairman and rest of the committee informed of the state of finances, and sign off on any transactions. We ask that all committee members try to be a part of the day itself, helping to ensure that it goes as intended and provides a wonderful experience for our guests. This role is perfect for anyone who is a retired accountant or bookkeeper, anyone currently working in the profession looking to help out in the community, or someone with relevant qualifications seeking more experience. Should you require additional information we can arrange an informal meeting to discuss any questions you might have. This role won't be a large time commitment, as whilst parts of the role take place throughout the year which you will need to be available for, the charity are there to provide an event for one day. This event can make a big impact upon members of our community who might otherwise struggle during the festive season, and your efforts will go a long way to making that happen. For more information For more information please either come in and see us at Wealden Volunteering, or call us on , or email us at

1,036 Permanent Jobs in Copthorne, UK