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Summary:Do you have knowledge of water process science? Can you interpret data and turn it into easy-to-understand information? Are you looking for a role that has variety? If the answer is yes, this is a chance to take the next step in your career… We want to be the water company people want to be supplied by and want to work for. In this role as a Process Scientist in our Water Quality department, you will be instrumental in the safe and efficient management of our water treatment works. A key aspect of the position is close collaboration with Distribution Technicians, providing them with expert guidance on water treatment procedures. Additionally, you will be responsible for detailed monitoring of data trends and the systematic investigation of anomalies. Your ability to apply a logical, methodical approach will enable you to effectively investigate water quality concerns and advise on the most appropriate corrective actions. Every day is different in this role - you’ll be carrying out a mix of data analysis and on-site investigation of water quality failures at our Kent water treatment sites. Your scientific background and water treatment experience will enable you to effectively troubleshoot and determine the root cause of these issues. You will also be responsible for technical report writing, including recommendations for compliance and investigation documentation; therefore, experience in technical report writing is preferred. You’re self-motivated, well organised and enjoy problem solving. We’re a friendly, open and collaborative team that will give you lots of encouragement to share your ideas and make a difference to the success of our growing Process Science team. This role is based at our Pembury office, with site visits around the Kent area and some home working. Standard working hours are 8:30-5pm - you will also be put on a standby rota to cover out of hours support.Main responsibilities:<ul><li>Optimise the performance and maximise the efficiency of water treatment processes.&nbsp;</li><li>Investigate the cause of compliance/operational water quality breaches. Provide a comprehensive report detailing the findings and conclusions of the investigation.</li><li>Undertake water treatment works site process audits in a timely manner.</li><li>Prepare technical reports with conclusions &amp; recommendations as required.&nbsp;</li><li>Provision of technical support and advice to the business.&nbsp;</li><li>Provide standby Water Quality cover out of hours for the business.</li></ul>You'll need:Skills / Experience / Qualifications<ul><li>A degree in a Scientific subject or experience in a water-based role.</li><li>Knowledge of water treatment processes.&nbsp;</li><li>Technical report writing skills.</li><li>Strong communication skills.</li><li>A full, clean driving license. </li></ul>​ We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That’s why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.Benefits package:<ul><li>Excellent Stakeholder pension scheme, up to 10% employer contribution.</li><li>5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.</li><li>Flexible annual leave policy to buy or sell holiday leave.</li><li>Paid volunteering days.</li><li>Cycle to work scheme.</li><li>Health cash plan.</li><li>Life assurance.</li><li>Wellbeing related benefits.</li></ul>​​ What can you expect from your recruitment?<ul><li>To apply for this position, please submit your CV on our career’s website.</li><li>It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water.</li><li>Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.</li></ul>​ If this sounds like the opportunity you’ve been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency.Compensation package:£31,733 - £41,930 depending on experience

South East Water

Process Scientist

Summary:Do you want to become a key player in Our MEICA Commissioning Team? Are you seeking a dynamic MEICA role where you can make an impact?As a Site MEICA/Commissioning Engineer, you will play a vital role in ensuring the successful installation, testing, and commissioning of MEICA elements in capital delivery projects. Reporting to the Senior Site MEICA/Commissioning Engineer, you will ensure compliance with company engineering standards and specifications, while liaising with stakeholders to enable effective commissioning activities.&nbsp;&nbsp;We have 2 opportunities to join us - 1 mainly focused on covering our supply area in Hampshire, Berkshire and Surrey and another role that will predominantly focus on our Kent and Sussex network.This role involves challenging and innovating current engineering standards to incorporate advancing technologies, identifying hazards and mitigation strategies under Health and Safety/CDM requirements, and maintaining professional relationships with contractors, peers, and internal customers. You will also need to manage and prioritise your own workload while supporting projects across South East Water’s supply areas, which may require travel to various sites.Main Responsibilities:<ul><li>Ensure commissioning and handover plans are complete and robust for each project.</li><li>Support the delivery of high-quality outputs that meet business and regulatory requirements.</li><li>Drive technical excellence in the commissioning of plant and equipment.</li><li>Undertake on-site inspections, surveys, and witness testing to ensure compliance with standards and specifications.</li><li>Collaborate with internal stakeholders and site owners to close out projects successfully.</li><li>Train and ensure Operations teams are familiar with the functionality of new equipment being commissioned.</li><li>Review design solutions and commissioning plans in line with standards, legislation, and specifications.</li><li>Develop and maintain strong relationships with peers, contractors, and internal teams to support project delivery.</li></ul>You'll need: Skills / Qualifications / Experience<ul><li>HNC or Degree in Engineering or equivalent training.</li><li>Substantial experience with MEICA-based installations.</li><li>Extensive technical expertise in MEICA installations and commissioning, with sound judgment in complex scenarios.</li><li>Knowledge and experience of water utility plant and process equipment.</li><li>Good organisational skills with the ability to manage multiple priorities.</li><li>Strong technical report writing, editorial, and oral communication skills.</li><li>Ability to identify and resolve defects and liaise effectively with diverse stakeholders.</li><li>Competence in reviewing documents such as O&amp;M manuals, RAMS, SAT, and commissioning plans.</li></ul>It will be a bonus if you have:Skills / Qualifications / Experience<ul><li>Working towards EngTech or Incorporated Engineer status.</li><li>Knowledge of PLC, HMI, and VSD equipment and their applications.</li><li>Basic online PLC/HMI code verification.</li><li>Understanding of PLC control networks, SCADA/Telemetry solutions, and NIS Regulations related to site-based software infrastructure.</li><li>Willingness to train in skill sets not currently held.</li><li>Familiarity with Google Workspace (Sheets, Docs, Slides).</li></ul>​ We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That’s why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.Benefits package:<ul><li>Excellent Stakeholder pension scheme, up to 10% employer contribution.</li><li>5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.</li><li>Flexible annual leave policy to buy or sell holiday leave.</li><li>Paid volunteering days.</li><li>Cycle to work scheme.</li><li>Health cash plan.</li><li>Life assurance.</li><li>Wellbeing related benefits.</li></ul>​​ What can you expect from your recruitment?<ul><li>To apply for this position, please submit your CV on our career’s website.</li><li>It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water.</li><li>Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.</li></ul>​ If this sounds like the opportunity you’ve been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency.Compensation package:Salary - £48,000 - £52,000 p.a. (dependent on experience) + Company Van

Site MEICA Commissioning Engineer

Summary:Do you have a sound knowledge of microbiological analysis? Can you plan and prioritise effectively? If so, don’t miss this exciting opportunity… We want to be the water company people want to be supplied by and want to work for. You’ll take up this crucial role to perform and guide microbiological analysis to help provide reliably safe, clean wholesome water to our customers. Our microbiology team seek to detect faecal indicator bacterial species and protozoa in our water supply. The laboratory receives samples daily throughout the year. So, you’re focused, adaptable and maintain a high standard of quality. In this role, you’ll analyse and interpret data, update systems and maintain equipment. You’ll take every step to ensure that analysis is performed accurately in line with our required standards and expected timeframes. The capabilities of our laboratories are marking leading. You’ll use cutting edge facilities and methods with our encouragement to share ideas and contribute to continuous improvement. We’re a commercially focused laboratory, we provide our services to private sector customers including other water companies. Expect a fast paced, busy and friendly work environment. If you’re dedicated and passionate then this is an excellent opportunity to contribute to the success of our microbiology team. Unfortunately, we cannot offer sponsorship for this role. For more information on sponsorship , please refer to government advice here: <a href="https://www.gov.uk/skilled-worker-visa/your-job" target="_blank">https://www.gov.uk/skilled-worker-visa/your-job</a> The working schedule for this role is 4 days on, 4 days off, working 28 hours a week. You will work a shift pattern of 6pm-2am with a 15% shift allowance.Main responsibilities:<ul><li>Ensure that instrumentation is operated and analysis performed in line with the Laboratory Management system.</li><li>Assist with the maintenance and troubleshooting of equipment.</li><li>Analyse and interpret data and complete all laboratory paperwork.</li><li>Document information by maintaining daily logs and equipment.</li><li>Ensure data is accurately entered into the Laboratory Information Management System within set timeframes.</li><li>Ensure that the sample stability and turnaround for the given analysis is met.</li><li>Assist to prepare standards, reagents and Quality Control Samples in accordance with company internal procedures.</li><li>Work towards being a competent person according to Regulation 16(2)(d)(i) of the Water Supply (Water Quality) Regulations 216 (as amended) and to actively pursue Continued Professional Development</li></ul> You'll need: Skills / Qualifications / Experience<ul><li>Relevant academic qualification or scientific subject at NVQ level 3 equivalent or above.</li><li>Willing to work towards full membership of a professional body.</li><li>Excellent numeracy, literacy, computer literacy and laboratory skills to engage in robust analytical laboratory practice.</li></ul> It will be a bonus if you have: Skills / Qualifications / Experience<ul><li>Previous knowledge and/or experience of good laboratory practice.</li></ul>​ We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That’s why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.Benefits package:<ul><li>Excellent Stakeholder pension scheme, up to 10% employer contribution.</li><li>5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.</li><li>Flexible annual leave policy to buy or sell holiday leave.</li><li>Paid volunteering days.</li><li>Cycle to work scheme.</li><li>Health cash plan.</li><li>Life assurance.</li><li>Wellbeing related benefits.</li></ul>​​ What can you expect from your recruitment?<ul><li>To apply for this position, please submit your CV on our career’s website.</li><li>It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water.</li><li>Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.</li></ul>​ If this sounds like the opportunity you’ve been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency.Compensation package:£20,435.20 (£27002.12 FTE) + 15% shift allowance

Microbiology Analyst

Summary:Do you want to be the strategist who pre-plans optimal routes and ensures drivers stay compliant and covered—every day, every shift? Are you looking to maximise your expertise in route management and driver coordination to keep our tankers on the right path, avoiding pitfalls and ensuring smooth operations? This role is key to ensure routes are pre-planned and drivers are given the recommended routes to avoid vehicles using incorrect routes. To ensure driver holidays, sickness, driver hours are managed ensuring there is enough cover to operate tankers and to avoid breaching driver regulations. To raise work streams through the company management system and to work closely with other departments ensuring all work activity is recorded.Main responsibilities:<ul><li>To plan / re-plan heavy good vehicle routes ensuring routes are pre-planned for drivers to avoid vehicles accessing restricted routes.</li><li>To manage driver rota, hours, rest times, breaks, holidays, and sickness ensuring drivers do not exceed their driving hours and having ample rest times.</li><li>Create job packs for drivers ensuring they are passed and supplied to tanker lead / driver for signature. All documents to be signed, scanned, and saved to file.</li><li>To manage drivers ensuring all work is planned, job packs are completed and compliant.</li><li>To organise MOT’s, Servicing, maintenance and keep a record of all activity. This is to be reported into Tanker lead.</li><li>Liaise with distribution, production and other areas of the company ensuring all planned / reactive activity is raised correctly through the company management system.</li></ul>You'll need: Skills / Qualifications / Experience<ul><li>Water Hygiene Qualification.</li><li>Experience in a planning and scheduling environment.&nbsp;</li><li>Water industry or emergency planning knowledge and experience.</li></ul> It will be a bonus if you have: Skills / Qualifications / Experience<ul><li>Water Industry background in an operational environment.</li><li>Evidence experience working on emergency response scenarios.</li><li>Evidence of planning and scheduling in a logistics company.</li></ul>Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time.​ We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That’s why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.Benefits package:<ul><li>Excellent Stakeholder pension scheme, up to 10% employer contribution.</li><li>5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.</li><li>Flexible annual leave policy to buy or sell holiday leave.</li><li>Paid volunteering days.</li><li>Cycle to work scheme.</li><li>Health cash plan.</li><li>Life assurance.</li><li>Wellbeing related benefits.</li></ul>​​ What can you expect from your recruitment?<ul><li>To apply for this position, please submit your CV on our career’s website.</li><li>It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water.</li><li>Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.</li></ul>​ If this sounds like the opportunity you’ve been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency.Compensation package:£33,120

Logistics Planning Coordinator

Summary:As a&nbsp;Production Technician (Mechanical),&nbsp;You'll apply your expertise in undertaking planned, preventative and condition based maintenance on a variety of mechanical and process control equipment, directly impacting our ability to meet customer demands.&nbsp;This is a critical role for a hands-on professional who values safety and efficiency and being an integral part of a high performing team.Main responsibilities:<ul><li>Be responsible for the planned maintenance of mechanical plant and water treatment related equipment including various types of pumps, motors, dosing equipment and water quality analysers to contribute towards the reliable and efficient operation of our production works and associated sites.</li><li>Accurate and timely completion of all necessary administration associated with planned maintenance work including updates onto our business and work management systems.</li><li>Work in line with company policies, procedures and safe systems of work.</li><li>Routine administration (e.g. timesheets, health and safety forms, vehicle record sheets etc.)</li><li>Planned replacement of obsolete mechanical plant and equipment.</li><li>Capturing and recording site based asset information.</li><li>Site manual updates and maintenance where applicable.</li><li>Issue Permits to Work where required.</li><li>Driving Company vehicles which may also include the towing of plant and equipment.</li><li>Ensure sites are left in a clean and tidy condition upon completion of planned maintenance works.</li></ul>You'll need:Skills / Qualifications / Experience<ul><li>Qualified to City and Guilds with at least 3 years maintenance experience, HNC or hold a relevant technical qualification</li><li>Medically able to work in confined spaces</li><li>A valid clean driving licence.</li><li>Previous experience of working with a planned maintenance schedule</li><li>Highly organised individual with the ability to work under your own direction</li><li>Confident using IT and computers</li><li>Previous experience in the Water industry.</li></ul>​ We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That’s why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.Benefits package:<ul><li>Excellent Stakeholder pension scheme, up to 10% employer contribution.</li><li>5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.</li><li>Flexible annual leave policy to buy or sell holiday leave.</li><li>Paid volunteering days.</li><li>Cycle to work scheme.</li><li>Health cash plan.</li><li>Life assurance.</li><li>Wellbeing related benefits.</li></ul>​​ What can you expect from your recruitment?<ul><li>To apply for this position, please submit your CV on our career’s website.</li><li>It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water.</li><li>Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.</li></ul>​ If this sounds like the opportunity you’ve been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency.Compensation package:£38,000 - £44,000 (dependent on experience) + Company Van

Production Technician (Mechanical)

Summary:As a&nbsp;Production Technician (Electrical), you will apply your expertise in undertaking planned, preventative and condition based maintenance on critical electrical systems and equipment. This will include everything from control panels, water pumps to motors and water quality analysers.This is a critical role for a hands-on professional who values safety and efficiency and being part of a high performing team.Main responsibilities:<ul><li>Undertake planned preventative and condition based maintenance including&nbsp; replacement of obsolete electrical plant and water treatment related equipment including several types of control panels, pumps, motors to contribute towards the reliable and efficient operation of our production works and operational sites.</li><li>Accurate recording keeping linked to planned maintenance work.</li><li>Ensure business systems and work management systems are kept up to date.</li><li>Help to complete administration (e.g., timesheets, health and safety forms, vehicle record sheets etc.)</li><li>Update site operating manuals relating to planned maintenance and replacement of obsolete works in site manuals.</li><li>Collate and record site based asset information</li><li>Adhere to all Health &amp; Safety legislation, company policies and Production “Standard Operating Procedures” (SOP)</li></ul> You'll need: Skills / Qualifications / Experience<ul><li>You are electrically qualified to at least Level 3 NVQ Diploma or equivalent (e.g. HNC, apprenticeship etc) with at least 3 years maintenance experience</li><li>Previous experience working in the water industry</li><li>Ability to fault find and problem-solving electrical equipment in a planned way.</li><li>Highly organised individual with the ability to work under your own direction.</li><li>Confident using IT and computers to be able to update records and reports.</li><li>A valid clean driving licence.</li></ul>​ We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That’s why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.Benefits package:<ul><li>Excellent Stakeholder pension scheme, up to 10% employer contribution.</li><li>5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.</li><li>Flexible annual leave policy to buy or sell holiday leave.</li><li>Paid volunteering days.</li><li>Cycle to work scheme.</li><li>Health cash plan.</li><li>Life assurance.</li><li>Wellbeing related benefits.</li></ul>​​ What can you expect from your recruitment?<ul><li>To apply for this position, please submit your CV on our career’s website.</li><li>It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water.</li><li>Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.</li></ul>​ If this sounds like the opportunity you’ve been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency.Compensation package:£38,000 - £44,000 (dependent on experience) + Company Van

Production Technician (Electrical)

Summary:Do you have a strong understanding of the Water Industry National Environment Programme (WINEP) and RSA requirements?Are you adept at critically evaluating environmental reports and providing expert feedback?As RSA Advisor you will support the delivery of the RSA element of the Water Industry National Environment Programme (WINEP).&nbsp;The role will help to direct the work our consultants do for RSA, critically reviewing and challenging reports delivered by consultants with their expert knowledge of at least one of the key subject areas (e.g. hydrogeology, hydrology, geomorphology, aquatic ecology).You will work closely with our catchment scientists to set-up and collect data from our catchments for RSA schemes and understand the need for robust data that stand up to scrutiny.&nbsp;The RSA Advisor will attend regulatory meetings and be able to technically input and challenge discussions with their expert knowledge of subjects. Main responsibilities:<ul><li>Supporting the delivery of RSA WINEP investigations and options appraisal delivered by consultants</li><li>Working alongside consultants to develop catchment monitoring strategies for sustainable abstraction and supporting our catchment scientists and sub-contractors with the delivery of these catchment monitoring strategies. Negotiating land access for surveys.</li><li>Contributing and inputting into regulatory meetings and technically challenging key areas of the discussion to ensure that our abstractions are sustainable and the right outcomes are progressed though to the end.</li><li>Critically reviewing and challenging consultants technical reports through their own sound knowledge of a specialist area.</li><li>Sound decision making skills based on evidence and understanding of evidence collected and modelled.</li><li>Write and coordinate technical reports, communication documents to a high standard to meet robust internal and regulatory deadlines.</li></ul>You'll need:Skills / Qualifications / Experience<ul><li>Technically qualified environmentalist (with a degree, HND or equivalent work related experience) and relevant, demonstrable work experience.</li><li>Strong communication skills and the ability to work alongside multiple departments and regulators.</li><li>Excellent data interpretation skills, reflecting the need to use the data to inform and influence stakeholders.</li><li>Proficient with the use of GIS and spatial data analysis tools.</li><li>Full, clean driving licence and ability to travel across Company region/areas as required.</li><li>Experience of working in water resources / water industry / environmental regulation.</li></ul> It will be a bonus if you have:Skills / Qualifications / Experience<ul><li>Knowledge of Water Industry Water Resource Guidance.</li><li>Specialism in one of the following: hydrogeology, hydrology, hydro-ecology, water industry water resource planning.</li><li>Experience of designing catchment monitoring to answer questions related to abstraction impacts / sustainable abstraction</li></ul>​ We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That’s why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.Benefits package:<ul><li>Excellent Stakeholder pension scheme, up to 10% employer contribution.</li><li>5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.</li><li>Flexible annual leave policy to buy or sell holiday leave.</li><li>Paid volunteering days.</li><li>Cycle to work scheme.</li><li>Health cash plan.</li><li>Life assurance.</li><li>Wellbeing related benefits.</li></ul>​​ What can you expect from your recruitment?<ul><li>To apply for this position, please submit your CV on our career’s website.</li><li>It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water.</li><li>Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.</li></ul>​ If this sounds like the opportunity you’ve been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency.Compensation package:£40,000 p.a. (dependent on experience)

Restoring Sustainable Abstraction Advisor (RSA)

Summary:As a Finance Administration Assistant, you'll play a vital role in our Waterlink team by managing all finance services. This includes handling the complete invoicing cycle - from raising and processing payments to efficiently resolving queries and managing credits or refunds. You'll also be responsible for monitoring and recording all contractor time claims and their associated paperwork. Your ability to collaborate and support your colleagues will be essential to ensuring the entire department meets its targets and objectives.Main Responsibilities:<ul><li>Respond to enquiries and queries in a professional and efficient manner.</li><li>To competently deal with sensitive card data information and take relevant correct payments and raise required paperwork and invoices on return.</li><li>To match, code and process received sales invoices, ensure suppliers are paid on a timely basis.</li><li>Provide an excellent customer experience by being flexible to resolve all customer contacts within the company timescales.</li><li>To raise credits and refunds as required.</li><li>To invoice, request PO’S and deal with the finance element of aerial access requests.</li><li>Prioritise work to ensure that targets are achieved.</li><li>To monitor, oversee and record all contractors invoices, time claims and other associated paperwork.</li><li>To monitor the Waterlink and SEW GP finance systems, to ensure that Waterlink remains on top of all finance processes.</li><li>Act as the initial escalation point for queries or complaints.</li><li>To support the Waterlink Finance lead at month and year end with account processes.</li></ul>Skills/Qualifications/Experience:<ul><li>Previous customer service and Finance experience essential.</li><li>Good knowledge of Microsoft/Google packages, especially Excel/Sheets and Word/Docs.</li><li>GCSE grades A-C standard or equivalent.</li><li>Strong organisational and communication skills.</li></ul>​ We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That’s why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.Benefits package:<ul><li>Excellent Stakeholder pension scheme, up to 10% employer contribution.</li><li>5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.</li><li>Flexible annual leave policy to buy or sell holiday leave.</li><li>Paid volunteering days.</li><li>Cycle to work scheme.</li><li>Health cash plan.</li><li>Life assurance.</li><li>Wellbeing related benefits.</li></ul>​​ What can you expect from your recruitment?<ul><li>To apply for this position, please submit your CV on our career’s website.</li><li>It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water.</li><li>Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.</li></ul>​ If this sounds like the opportunity you’ve been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency.Compensation package:up to £26,910 p.a.

Waterlink Finance Administration Assistant

Summary:Are you a skilled problem-solver who can deliver results through others?Do you have a talent for managing partners and holding them accountable to high standards?We're looking for a Delivery &amp; Assurance Lead to join our team as we roll out our Smart Meter project.&nbsp;This is an opportunity to oversee the entire installation process, ensuring our partners deliver on their promises and that every installation is safe and accurate.&nbsp;If you're ready to make a significant impact by managing performance, ensuring quality, and driving continuous improvement, we want to hear from you!Main Responsibilities:<ul><li>Delivery &amp; Planning: You’ll oversee the whole smart meter installation programme, making sure everything aligns with our strategic plan. You'll also handle the nitty-gritty of operational planning, from managing stock to scheduling jobs with our partners to get the best out of our engineers and routes.</li><li>Partner Management: You'll be the main point of contact for our installation partners, building strong, collaborative relationships. This means regular performance reviews, holding partners accountable if they fall short, and driving initiatives to improve performance, efficiency, and customer satisfaction.</li><li>Quality Assurance: You'll take ownership of our Quality Assurance (QA) framework, conducting on-site and remote audits to make sure installations meet safety standards and regulations. You’ll also be responsible for investigating any quality failures, incidents, or complaints to get to the root cause and put preventative measures in place.</li><li>Reporting: You'll develop and maintain performance reports and dashboards to give our Smart Metering Manager a clear view of how we’re doing on delivery, partner performance, and QA outcomes. You’ll also analyse data to spot trends and find opportunities for continuous improvement across the whole installation process.</li></ul>What you'll need:Experience/Skills/Qualifications<ul><li>You'll need solid experience managing third-party contractors or installation partners, including setting expectations, running performance reviews, and holding them accountable to KPIs and SLAs.</li><li>You should be great at analysing data, identifying trends, and creating insightful reports.&nbsp;</li><li>Strong communication skills are a must, as you’ll need to build relationships with both internal teams and external partners.&nbsp;</li><li>We also need someone who's a natural problem-solver, able to quickly diagnose issues and find effective solutions.</li><li>A good grasp of commercial principles and contracts is essential for managing our partner relationships and ensuring we’re getting value for money.</li><li>Given the focus on quality and safety, a meticulous approach and attention to detail is essential.</li></ul>It will be a bonus if you have (desirable):<ul><li>A background in Business, Management, or Engineering.</li><li>A proven track record in an operational or project delivery role.</li><li>Experience with quality management frameworks and conducting audits</li></ul>​ We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That’s why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.Benefits package:<ul><li>Excellent Stakeholder pension scheme, up to 10% employer contribution.</li><li>5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.</li><li>Flexible annual leave policy to buy or sell holiday leave.</li><li>Paid volunteering days.</li><li>Cycle to work scheme.</li><li>Health cash plan.</li><li>Life assurance.</li><li>Wellbeing related benefits.</li></ul>​​ What can you expect from your recruitment?<ul><li>To apply for this position, please submit your CV on our career’s website.</li><li>It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water.</li><li>Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.</li></ul>​ If this sounds like the opportunity you’ve been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency.Compensation package:£35,000 - £42,000 + Car Allowance of £6254.61 p.a.

Delivery & Assurance Lead

Summary:Do you want to build your chemistry career? Do you have a high attention to detail? If so, then don’t miss this exciting opportunity… We want to be the water company people want to be supplied by and want to work for. You’ll take up this crucial role within our market leading laboratories that provide water testing services for business, local authorities and private clients. We have state of the art equipment that enables us to offer a comprehensive service to ensure that that water delivered to customers meets the highest standards. You’ll have a chemistry degree or a closely related subject and are looking for the opportunity to apply your academic training to a new challenge. We complete water sample testing at speed and with care. You’ll support analysts with laboratory preparations and help perform analytical tasks within the Chemistry section. You’re adaptable and focused. You’ll operate instrumentation, assist with maintenance and prepare equipment. It’s vital that laboratory data is accurately recorded so you have attention to detail and precision. We offer a vibrant, friendly and busy team environment. You’ll receive plenty of coaching and support to develop your analytical techniques and understanding so that you can continue to progress your scientific career at South East Water. You will work 37 hours a week, between the hours of 8am-8pm. Typically, this will be 12-8pm. Unfortunately, we cannot offer sponsorship for this role. For more information on sponsorship , please refer to government advice here: <a href="https://www.gov.uk/skilled-worker-visa/your-job" target="_blank">https://www.gov.uk/skilled-worker-visa/your-job</a>Main responsibilities:<ul><li>Operate instrumentation in accordance with the Laboratory Management System.</li><li>Assist with the maintenance and operation of preparatory equipment.</li><li>Help to document information by maintaining daily logs and equipment record books.</li><li>Ensure data is accurately entered into the Laboratory Information Management System within set timeframes.</li><li>Ensure to report and communicate with senior members of staff on any quality issues.</li><li>Assist with the preparation of reagents and AQC’s in accordance with company internal procedures.</li><li>Always maintain good laboratory practice and housekeeping.</li><li>Participate in the auditing of internal practices to ensure compliance with the management system.</li><li>Contribute to key tasks within the chemistry section.</li><li>Achieve deadlines and service level agreements with consistent outputs.</li><li>Demonstrate task prioritisation and show flexibility to help us meet demand.</li><li>Plan and organise your time systematically and demonstrate foresight to perform tasks successfully.</li><li>Demonstrate an understanding of the principles and practice of analytical quality control.</li><li>Demonstrate an understanding and appreciation of Health, Safety and Environmental issues and adhere to the relevant requirements relating to Chemistry and the Laboratory.</li><li>Continue to develop your chemistry knowledge and other laboratory skills as required for the work undertaken and for career development.</li></ul>You'll need:Skills / Qualifications / Experience<ul><li>A degree or equivalent qualification in Chemistry or another closely related subject.</li><li>Excellent numeracy, literacy, computer literacy and skills to engage in robust laboratory practice.</li><li>A desire to learn and put into practice what you’ve learnt.</li><li>Keen to take responsibility for personal and career development to progress to the next level.</li></ul>It will be a bonus if you have:Skills / Qualifications / Experience <ul><li>Previous knowledge and/or experience of good laboratory practice.</li></ul>​ We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That’s why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.Benefits package:<ul><li>Excellent Stakeholder pension scheme, up to 10% employer contribution.</li><li>5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.</li><li>Flexible annual leave policy to buy or sell holiday leave.</li><li>Paid volunteering days.</li><li>Cycle to work scheme.</li><li>Health cash plan.</li><li>Life assurance.</li><li>Wellbeing related benefits.</li></ul>​​ What can you expect from your recruitment?<ul><li>To apply for this position, please submit your CV on our career’s website.</li><li>It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water.</li><li>Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.</li></ul>​ If this sounds like the opportunity you’ve been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency.Compensation package:£24810.59

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